Avoid this company if you have somewhere to get to on time!!!…read more We prebooked a cab to go to a wedding. I ended up having to call to check its status only to find it was running 15min late! I ended up speaking to the hotel and got another cab within 2 minutes. Out of courtesy I called Premier to tell them we've found another company only to be met by much anger that I was cancelling. Very rude and poor customer service; we definitely will not use them again and will not recommend to others.

When you're at an event in a sort of 'underground' space, which no taxi driver is likely to know…read moreabout, my first move is to walk to somewhere recognisable and call for one. Having trotted out from Full Circle's first cabaret evening, donned up in half cabaret clothing ourselves, Natalie O and I made our way to Napoleon's Casino to call a taxi. (For some reason, I'd thought walking to town was a good idea, but I was wrong.) In any case, since Gee Gees taxis refused to take me to Headingley (Er, what?) she called me a Premier car. Happily, one turned up within 5 or 10 minutes to speed me home. The chap driving was lovely, and although kept checking which route to take meaning he didn't know Leeds too well, I preferred that to being taken the long route and having to pay extra! We had a fab little natter about his kids, which made the journey disappear in no time, and it cost a very reasonable price. All things considered, on the basis of that journey, I am a fan.

I just opened a new hostel. I wanted to cooperate with your company. Many of my clients ask for a…read moretaxi to the airport or concert. Your customers are asking for a luxury bed for a small price. I suggest: 1) https://studio.youtube.com/video/4b2GpMI7mIQ/edit 2) facebook: https://www.facebook.com/Leeds-ADVO-Hostel-104138930929464/ 3) website: https://the-advo-hostel.webnode.com/ 4) google: https://www.google.com/search?q=advo+hostel+leeds&rlz=1C1CHBD_en-GBGB839GB839&oq=advo&aqs=chrome.1.69i59l2j0j69i60l3.2772j0j8&sourceid=chrome&ie=UTF-8. I would like to ask the taxi to send your address and telephone number to your drivers: 322 York rd Leeds LS9 9DN, 07566272266,

I first used an UBER in San Francisco, and as with a lot of things there, it seemed light years…read moreahead of what we have in Yorkshire. My friend got her smart phone out, hit a button on a slick app, and we watched the car arrive on a map in real time. Then there it was -- this huge, shining beast of a vehicle, complete with free bottles of water for us as we drove to our destination. Five years on and they've finally come to Leeds! I can't tell you how excited I was for this to happen. It seems ludicrous that it's taken so long for a taxi firm to establish here that not only uses a smart phone app for ordering (yeah yeah, I know Amber has one) but takes card payments. See, that's the main draw for me -- I can't tell you the amount of times I've had to miss a train or arrive late because I had to visit a cash machine en route. Ridiculous! Not any more. Thanks UBER. Obviously, it's not all roses, but it mostly is. Maybe 5-10% of drivers have been not up to scratch -- either failing to see me for pick up (and basically telling me that it was my fault even though the pin was correct) or driving recklessly. But none were so bad that I rated them (on their app) below 3 stars. Most of the drivers have been a pleasure -- taking care to make sure I don't slip on ice, discussing the fastest route, and so on. I do find it a bit cloying that they all ask me if I've ever had an UBER before, now. (At first it was new, it got old fast.) Either way, I've not had even close to the number of disappointing journeys/drivers as I've had with every single other taxi company in Leeds. It's simply not worth booking with anyone else -- in terms of both cash and time. The only down sides are that there are certain times and areas where cars are just not available (6am for an early train is tricky, as is anywhere not in LS6 or LS1/LS2 at the moment) and of course, the inflated prices at high demand times really are a wallet puncher. At moments like those I'll just suck it up and get a City Cab or something. So! There might not be the free water and Californian sun with your UBER in Leeds, but there will be solid, kind drivers for the most part, and a cheaper journey than almost every other company. I mean, once I got back from town for £3.50. There were two of us in the car, which made it CHEAPER THAN THE BUS. Insane. Srsly. There's no reason not to download the app and at least have it handy. Hooray UBER!

Sometimes ok sometimes not can sometimes be left waiting a long timeread more

sometimes drivers too busy talking on the fone, or taking people the way they want to goread more

Only just got chance to put in a quick review I phoned last Monday evening for a bit of information…read moreregarding a price on a taxi what a lovely well mannered young lady that answered the phone very helpful as I don't really know the area I was given directions and told how long it would take to get to my destination also the cheapest quote I got out of three company's would highly recommend this company very impressed and will definitely be using these more often

Oh my goodness where to start with this place. So as another road user I had the misfortune of…read morecoming across one of this firms drivers today in a petrol filling station and honestly, after he used the filling station to cut through at speed nearly taking me out, then decided to put his window down and verbally abuse me, call me disgusting and derogatory names, swearing and abusing me I truly am disgusted. He was asked by a man who overheard this what he said. The man made it clear he had heard what was said. The driver ignored him. The passenger in my car also said something but was ignored. My passenger was a male. It is obvious this driver gets his kicks from shouting at and abusing females. Absolutely disgusting, down right disrespectful behaviour and I would honestly highly recommend steering clear from this company. Please also be aware. I phoned the business and was told there was no manager. There was someone shouting the responses in the background telling the lady who I was on the phone to what to say. Being that I was not far from the firms "Registered Business Address" I decided to go to the location as I truly was horrified by the drivers behaviour and wanted to put in a complaint before it came to this. The address DOES NOT EXIST. Please note that the address that this firm use is the address of something called "Gazza's Gaff" which on the day was totally closed. All the shutters down and absolutely no sign of anything there. We asked 4 people in the area, 3 who were local business owners. One directly next door to the so called location of the taxi rank. This was not the address and no one had EVER heard of it. It looks like this is potentially being run from someone's house? Now please note this is NOTHING to do with the Covid-19 situation as you would still have seen a premises there albeit closed. However there was absolutely no sign of this ever existing. Please be very cautious ahold you use this firm. However I would strongly advise against it. Having read the reviews left on many other platforms this truly is not an isolated incident.

After several issues with Amber Cars over the years, I have to say that they are totally useless…read moreand unreliable. I have been left waiting for over half an hour for a taxi to pick me up after work as their driver decided to pick up a group of girls that ordered a taxi 15 minutes after we did. A member of my family ordered a taxi a day in advance to get to a hospital appointment, but said taxi never showed up. When we rang them, we were told that it wouldn't be coming as it was during prayer time. If they had let us know that they wouldn't be available at that time, we could have made different arrangement, but ended up panicking to get there on time. We've also ordered a taxi to take an I'll pet to the vets, only for the car to turn up and refuse to transport animals despite us specifically mentioning that we needed a driver that would take pets! Also, in 2022 when cash usage has dropped in favour of cashless payments because of covid, refusing card payments seems a little backwards.

It's been a long while since I called on Amber's services, but today I'm delighted I did! Since…read moremoving house last year I've been using Ace a ton, since their rank is literally five minutes away from me, and they seem to turn up lightening fast. And after the incident (detailed in my last review) I didn't feel inclined to use Amber again for a while. And then you need a taxi, fast, and it doesn't matter who you go with. So long as you get one! The morning rush meant that even calling an hour early for my taxi was risky. Riskier than usual. Two failed attempts from other companies and I tried Amber, imagining that it'd be a similar story. Not the case! For a start, they've obviously got my number on record, since the chap in the office knew where I was and my name. He then tracked the nearest car, told me his location, and gave a very reasonable estimate as to how long it'd take to arrive. Sure enough, five minutes later, along came my car. The driver was super friendly, and had no worries at all on getting me to the station in time, and provided much chat on the way. All in all, Amber's back in my good books. The chap in the office was a delight, really helpful, and honest about the time it would take - none of that "It'll be ten minutes" when they mean 25. Lovely stuff!

Absolutely terrible! Now known as G.O. arrived 20 minutes late and I almost missed my connecting…read morebus to the airport. Taxi driver hadn't a clue where he was going. To his credit he got me there just in time (don't know how). Will NEVER use again. Diamond were fantastic but these boys appear to be complete cowboys!

i use these all the time there the best taxis around leeds and i would use them for everread more

reliable taxi ride. Very pleasant driver and dispatch lady. Arrived on time every time and didn't…read moredrive like a maniac. I would have given them 5 stars if the car had been super clean ( It wasn't really dirty but in need of seeing a hoover on the back seats a bit) If I go back to Scunthorpe, I'll definitively use them again!

Thank you for your friendly and swift service. Will recommend everywhere! Fillingham. Wednesday 11…read moreApril 2018

Leeds City Bus Station is a rather large bus station with over 30 stands, around the back of John…read moreLewis in the city centre, while it isn't the most modern of stations, it still remains pleasant with a unique roof and some shops/seating. It does also include a National Express area, for more long distance coach services to cities such as London. Most of the bus services from the station are served by First West Yorkshire, however, some are provided by Arriva, Stagecoach and Harrogate Bus Company. I don't like the idea of buses reversing out of the bus station, which seems to be the case here. I do like the screens above the individual stands to show the time of the buses, but it would be nice to see more information such as where each individual bus serves (the main towns/areas), as I did have to use Google Maps to accompany the information provided, this, of course, isn't a resource everyone would have. 3*

In the summer this building is basically a greenhouse with 8 seats per stand. If you love a…read moresweltering hot wait while standing in a room that shows much human misery this is the place to go. Luckily in winter the bus station is unbearably cold too! Designed to be uncomfortable in all weather conditions.