I am so highly beyond mad right now. I tried to pay the month I was behind then was going to pay…read morecurrent month n this place would not allow me to then not being able to allowed the prior month to go even more behind they just waited on it to hit 37 days late day before payday so they could slap that huge preclosure fee on there to gain possession to sell it. Even tho they won't get as much out of auction sale since barely anything in there they still would not give me one pardon for having the money one day late and the corporate office tried getting them to work with Mr n take that fee off but the franchise owner would rather give the company a black eye with negative reviews. Most cold hearted people ever. I highly recommend Public Storage over top of this place.. I still have my other storage at Public Storage.

Great customer service! Easy process, and extremely friendly representative. I was in and out in…read moreless than 20 minutes with my new unit.

Amazing customer service the property manager Magic was great help with locating and helping me…read morewith my unit

Locked me out of my unit after 2 days late paying, a week later, still dont have access. Not one…read moreemployee has called back, not one email returned. Absolutely the worst storage company I've ever dealt with.

When got storage was promised my price would stay same. To find out today they went up on me…read morewithout telling me. Also my stuff is covered by debri because now there a hole in the top of my unit. Only reason went with them is it's between where I live now and where I'm moving. I'll never use them again

even the name of this place is a complete misnomer. Secure?! don't think so. Buyer beware. We…read morerented one of their largest units to carefully pack our things and move them out of our house as we prepared for the biggest move out of our home of 20 years. Not only in a few short periods they raise our rent, but they allowed all of our things to be stolen and the unit ransacked. don't be fooled by their false advertisements--. they advertise that it is a gated community with one entrance and one exit, yet the entire north side of the facility is open to words that we have now found out is inhabited by homeless and the police do not patrol it. They have had record numbers of break-ins according to law-enforcement in the area. They advertise that they have security cameras, but we have found that that footage is never available. In fact, when we posted our story on the beach community page , multiple people commented in the thread below that they had lost things at the storage facility as well in break-ins and theft. Multiple people commented that the security footage was never available and that seemed fishy to them. people commented that it had been 15 years and they never got the security footage and the conditions have never improved. so just be advised to understand your renters are homeowners insurance policy and the deductible, cause you will probably need to use it when your stuff is completely stolen out of your unit and you find out that this facility has been irresponsible on providing that "secure care" for well over a decade. We visited our unit yesterday to find every single item in our unit ransacked. Things that took our busy family of a special needs child months to carefully pack completely destroyed. we rented a Penske truck and will be arriving at the unit this morning to sort through the debris that was our lives. To make a list of things that were stolen for the police and to try to repack our things into boxes so we can even assess what's broken or missing . shame on this facility for not building a secure property fence on what they know to be a problematic area. Shame on this property for not hiring private security or even making sure that their cameras work. What an absolute waste. Some on the community page have speculated it's just an inside job and that's why things have stayed the same. either way, I can't recommend this facility to my worst enemy.

Excellent facility! On Churchman Bypass. Very clean and secure. And the units have lights in them,…read moreif you're there after dark. Customer service was friendly and helpful. I don't know how long they've been there, but it looks new. (Do not confuse with "Beechgrove Storage"! Totally different place.)

From the owner: Beech Grove Self Storage takes pride in offering a simple and hassle-free self storage experience…read morefor all of our customers in Beech Grove, IN. We make sure our storage units are clean, secure, and ready to rent. We also focus on offering a wide variety of storage unit sizes and types to make sure we can handle any self storage need that you may have. Beech Grove Self Storage also offers online rentals and online bill pay 24/7 to make your experience quick and easy. Feel free to look at our available storage units and give us a call if you have any questions or simply rent your unit right on the website.

Would leave zero stars if possible - Canceled on us less than 24 hours before the move after…read moresecuring the movers several weeks ago. They left two college girls without movers and without a storage unit and were less than helpful with advice. Other than offering for them to move out a day later, but the girls lease was already up, and they had already turned all their stuff in. You can't just stay an extra day in an apartment for free, and it's Memorial Day weekend and it's not like they could go extend their lease. Didnt even offer to help in trying to find other movers or another storage unit. We are not from the area and this was just a really disappointing experience. we offered to help them load the truck ourselves and begged them to still move them because the lease was up and the girls HAD to move out. I am speechless at the lack of professionalism, and instead of offering guidance or another moving company number, they got upset and raised their voice at us instead like we were at fault. I understand things come up, but you could at least be a decent business person and try to offer solutions, especially for people who are out of town.

We called several different movers to get quotes and they had the best pricing and good reviews…read more They showed up on time and finished the job in the estimated time they gave us. Everything was moved with care and covered/protected while in the truck. They did a great job and we'd recommend them to friends and family.

Scheduling was very easy. The 2 workers were professional and polite. The truck was plenty big…read more There were no issues with dropped things or lost things. They wrapped a lot of items in plastic. We moved from a 2nd level 2-bed 1-bath apt. to a 1-story home. I would have appreciated better estimates from the company. We were quoted an hourly rate and a 1-hr travel fee. The estimated time was 2 hours and for arrival at 3 PM. The arrival time was 5 PM, and the move lasted until after 10 PM. So the time estimates were not correct. This also increased the travel fee. So 5 hours labor, the travel fee, plus gas mileage expense, and some supplies, for everything including the $100 deposit, it was $1,300 to move. I was a bit shocked but maybe that's normal with today's prices. There were no issues with the move.

They dropped my baby grand piano, and now it is unplayable and not able to be repaired. The y…read moretold me they were 'piano" certified and had moved pianos "dozens of times "! They also damaged our hardwood floors and walls! I was going to get regular piano movers but they said they could do it. They refuse to pay us for the damage. They said it would take 3-4 hours to move us b/c my husband had all of the boxes . All they had to only move the large furniture, and it took them 8 hours @ &259/hour! Needless to say, what should have cost$1000 ended up costing $3000!! They only had to move us 2.5 miles! They left more furniture at old house and we never saw this crew again! I called the office and they had to send another crew out to finish the job at 6:00! Oh, and they broke one of our tall boy dressers-- lifted it from the middle, and they should have lifted it from the bottom, like moist movers!! also asked for their tips (one mover in particular) every half hour!