No hours on google but they are open 9am-6pm Mon-Sun and 9am-2pm on Sunday…read more Pros: Great people so very nice. Great price. Storage unit are a good size. Cons: the property is kind of trashy with old furniture and stuff by the garbage. It's not 24/7 like most places and we noticed mice poop when we moved out stuff out.

Hours are open until 5 but they like to close up and leave early without any consideration that…read morethey have other people's stuff inside their property that people may need to access. We arrived 30 minutes before 5 to find the gate closed and no one at the office. Awful!

Horrible. Salesperson lied. We reserved 2 separate units and were told that our reservation was…read morevalid until Tuesday at noon. Tuesday morning, we show up, VEHICLES LOADED. Salesperson says, "we rented the 10x15 sunday." No substitute. Avoid them at all costs.

From the owner: Why Store at New Whiteland Self Storage, LLC? We have 24-hour gate access, fully fenced recorded…read morevideo surveillance of the entire facility, and free locks with all move-ins. Our office is open 6 days a week to serve you. We accept cash, check, money order, MasterCard, Visa, American Express and Discover. Clean units for immediate storage. Extra wide overhead roll-up garage doors provide easy access.

DO NOT USE THIS COMPANY, BY ANY MEANS!! Had a unit with this…read morecompany for about a year and half, and these people are liars and thieves. This was a double door unit, and when I moved into the unit, there was a single lock on one of the doors, which I assumed was property of Foxes Den, being that there were two doors on the unit. I had this unit setup on an auto payment plan, and for the month of October 2020, the auto-pay did not come out, so November of 2020, I was billed for November and October, plus a late fee. I called and was told by the rude guy who answered that I didn't pay for October. When I explained that I was on auto-pay, he told me that I was still responsible for making sure the payment was made, and that he would not remove the late fee, and then proceeded to tell me that "perhaps your card didn't have any available credit." I explained that my card had well over $4000 of available credit, and he then proceeded to tell me "Maybe you made a payment in the last month." I then told him to cancel the unit, and I would be moving out, to which he said he was doing. I moved everything out on 12/24/2020, and then I received a bill for a $30 lock cut fee, a $75 cleaning fee, and a $70 monthly charge for December to January. When I called them again, the woman told me that she had to cut the lock off, and that she had to clean the unit out, and she charged me December to January because she can't rent the unit. When I told her that anything left in the unit wasn't mine, she said "I was there the day you moved out, and the stuff is yours." I told her I left the unit empty, and that the lock she had to cut off was there when I moved in, and she proceeded to tell me "Listen, I don't believe you." I said "Fine, then let's keep the $70 for December to January, and at this point, where is "my" stuff, and "my lock?" She then proceeded to state "The stuff is still in the unit; when you clean it out, then we can refund the cleaning fee." I told her I was just going to dispute with my card company, and then I hung up on her. She proceeded to try calling me back multiple times, and then sent a text message, stating that she could go ahead and cut the lock off, bu that I needed to clean out the unit. So, in the end, she never even cut the lock, nor did she do any cleaning of anything, and I'm being charged for it all, while also having to pay the monthly fee. If anything was in the unit when I left, then someone else saw an empty unit and dumped it there to avoid having to dispose of it themself. Never use this company, and as they will charge you for things that they shouldn't be charging you for.

Lost 40yrs of my stuff because my ex didn't pay the bill. You would think they would have tried to…read morecall the references before auctioning or throwing everything away! Shame on me for trusting people shame on them for not even trying.

I had a great experience with renting a storage unit. Todd at the front desk was very helpful and…read moreknowledgeable also polite.

Rene and Alexa are amazing to work with. They have been so much help with our move from Las Vegas…read moreto Greenwood. Property is clean an accessible, would definitely use their services again if the need arises.

Miles of storage recently bought the Bloomington storage facility we use and that is the one and…read moreonly reason we have ever done business with them. Since they have taken over, the security gate remains open, the security cameras are pointing in the wrong direction. Several locks insode the facility have been cut and items stolen. Our locker included. We have reached out to the call center several times with no response other than the rep saying our concerns will be forwarded to a manager. We cant speak to anyone with any authority to fix the problems they caused. I attempted to contact them through their website only to be given an error message stating the site is not safe. When I continued to the site and accesses the contact us link, I was unable to send the message. The company is a scam and only wants to collect the fees from tenants.

From the owner: Searching for secure and accessible storage units in Indianapolis? Miles of Storage, ideally…read morelocated on Epler Ave (just East of IN-37 & South of I-465), offers premium self storage solutions in Indianapolis with unmatched peace of mind. Our fully fenced storage facility features 24/7 security cameras, electronic gate access for controlled entry, and convenient paved drives throughout. We specialize in a variety of storage options, including personal storage, secure vehicle storage Indianapolis, spacious boat storage, accessible trailer storage, and dedicated RV storage Indianapolis. With a wide range of unit sizes, we cater to all your Indianapolis storage needs.