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    CubeSmart Self Storage

    1.0 (1 review)
    Closed 9:30 am - 6:00 pm

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    CubeSmart Self Storage - Cubesmart

    CubeSmart Self Storage

    (5 reviews)

    Yesterday 4/27/25 When I got to the unit, there was a green tag to remove to open it and a lock…read moreinside. I didn't want their lock for 20$. I told them I had my own lock after I put my things in there. I locked it with my own lock. Returned their lock then a hour later I get a call later saying that she cut my lock off because I put it on the wrong unit. How did I put it on the wrong unit when the unit has tags on it if there's no lock? Also, if I put it on the wrong unit that was another customer's, would've had another lock on there? +3 witnesses states I put my lock on the right unit and I have a video. so then my stuff was left without a lock until I got back to put another lock on there. I told her on the phone I was on my way with another lock when I got there the office door was locked stating they be back soon. I was literally in the car with my nephew on the phone with her coming right back . I am telling everybody about this incident and I won't be a customer long!

    Not the place to rent for longer then 5 Months. They wanted…read moreto raise the rent $5.00 after 5 months. I talk to the District manager he said that they can raise the rent anytime. He said he will keep my rent the same for four months I just paid my rent for 3 months. next rent do in 11/15/2016 they are raising $10.00 a month. I have a outside parking spot. This is what they said as to why. (adjustments to our customers' rental rates in order to keep up with the rising costs associated with providing top-notch service and a clean facility. Again I'm OUTSIDE. Now I'm moving out now instead of making $570.15 for 9 months they make $0.00 But they have more room for snow so for trying to steal $90.00 for 9 months they lose $570.15. that's some fine management skills. LOL Stay away from Cubesmart they will bait and switch. Offer low pricing get to move in then start raising the rent.

    CubeSmart Self Storage - CubeSmart Self Storage

    CubeSmart Self Storage

    (3 reviews)

    TERRIBLE company. My mom passed away, and I paid for her small unit for years. No problems. Every…read moremonth the old company took out the payment a few days after my SS hit my bank. No problems. Then this crappy bunch bought out the old folks. I immediately call them to set up automatic payments. NOPE. I have to bring in precious Trust papers and a death certificate. Are they going to want to keep copies? These papers are none of their business. So I miss a few payments before Christmas. Then they slap you with a $25 late fee. So now I owe about $100. Now I made it through Christmas, I was going to pay the $100 I owed. NOPE. NOW I OWE $200. RIDICULOUS! Frankly an old customer like me gets a $20 break on the cost. I am sure Cube Smart is trying to push ALL the old customers out. I have talked to the onsite manager many times. KRISTY, who won't give her last name, doesn't seem to remember talking to me at all. KRISTY also doesn't seem to be able to remember that my Mother is dead. After the whole conversation with this rude woman, she had the gall to call me Marion. After I told her Marion is dead. THIS COMPANY HAS THE WORST CUSTOMER SERVICE. PLEASE GO SOMEWHERE ELSE, YOU WILL BE MUCH HAPPIER. THANKS FOR NOTHING KRISTY! TRY TO NOT BE RUDE TO THE OTHER CUSTOMERS! .

    Hi, I'm new to CubeSmart Storage. However, they made it easy for me to get my storage unit set up…read moreand easy for me to place and access my stored items. I would recommend you look at this facility for your storage needs. Regards, Kevin

    CubeSmart Self Storage - selfstorage - Updated May 2026

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