Great facility. In a good area, which was easy to get a storage unit…read more They even have an automatic machine to pay for your unit so you don't have to wait

I had a last minute need for storage around Kenosha and Barth Storage was recommended by a friend,…read morethey were quick to accommodate and set me up with exactly what I needed at a very fair price. Great transparency and communication led to a positive overall experience.

Yesterday 4/27/25 When I got to the unit, there was a green tag to remove to open it and a lock…read moreinside. I didn't want their lock for 20$. I told them I had my own lock after I put my things in there. I locked it with my own lock. Returned their lock then a hour later I get a call later saying that she cut my lock off because I put it on the wrong unit. How did I put it on the wrong unit when the unit has tags on it if there's no lock? Also, if I put it on the wrong unit that was another customer's, would've had another lock on there? +3 witnesses states I put my lock on the right unit and I have a video. so then my stuff was left without a lock until I got back to put another lock on there. I told her on the phone I was on my way with another lock when I got there the office door was locked stating they be back soon. I was literally in the car with my nephew on the phone with her coming right back . I am telling everybody about this incident and I won't be a customer long!

Not the place to rent for longer then 5 Months. They wanted…read moreto raise the rent $5.00 after 5 months. I talk to the District manager he said that they can raise the rent anytime. He said he will keep my rent the same for four months I just paid my rent for 3 months. next rent do in 11/15/2016 they are raising $10.00 a month. I have a outside parking spot. This is what they said as to why. (adjustments to our customers' rental rates in order to keep up with the rising costs associated with providing top-notch service and a clean facility. Again I'm OUTSIDE. Now I'm moving out now instead of making $570.15 for 9 months they make $0.00 But they have more room for snow so for trying to steal $90.00 for 9 months they lose $570.15. that's some fine management skills. LOL Stay away from Cubesmart they will bait and switch. Offer low pricing get to move in then start raising the rent.

Great location, clean and well lit. Cathy and James are…read moreprofessional and personable. Highly recommend!

They were great to work with last year…read more Now, they want to DOUBLE the monthly rate even though we PREPAID everything last year and want to do so again.

I've been using C&A to store my stuff for a bit over two years. After about 18 months I was able to…read moreget back and check on it, and it was all fine. No water or cold/heat damage, no animals, etc. They do a pretty good job of keeping their facility secure and they're pretty nice, too. The prices are reasonable and have been stable my whole time using C&A. They're, without a doubt, the best storage option in the greater Wonder Lake-McHenry area. Trust me, I visited a number of places. C&A was the only one with competitive pricing, lockers that don't smell like the dead or cigarette smoke, and an office that doesn't offend every visual and olfactory sensibility common to humans. So why only give them four stars? They're so goo that, when I was looking for lockers, they had far fewer available than any of the competitors. They had two available when I was looking compared to eight at the place on the far end of Barnard and 12 at a place on 120 in McHenry. I forget the rest of the places I checked. In short, if you can get in here, do it. They're great for long-term storage and also have very good gate hours for people who need to get in and out of their locker on a regular basis.

Victor was fantastic, very personable, professional and knowledgeable…read more This place was beyond our expectations, extremely clean, with inside unloading bays, high security, temp controlled....and extremely reasonable prices. Left there feeling good about our personal things being stored. Its an old Kmart building turned into a fantastic storage site.

This was my first time leasing a storage unit. This location is very clean. It's also a very quite…read morelocation which is really nice because there isn't a fight for parking or waiting to pull your car into the loading bay. It is climate controlled. The prices are much more reasonable compared to a lot of places north into Wisconsin and more south into Illinois. Eric was extremely helpful and made the process painless. He showed me everything from the bay doors (how to open and close, codes) to making sure the unit was locked securely. I had a close friend who helped me move who also commented on how nice this location was. I highly recommend this location!

Great customer service. Ed was very helpful and professional as soon I arrived. He explained…read moreeverything to the T Showed me my unit and how to access the gate code. Highly recommended

Great service everyone is friendly when I go to leave or take things from my storage unit!!read more

TERRIBLE company. My mom passed away, and I paid for her small unit for years. No problems. Every…read moremonth the old company took out the payment a few days after my SS hit my bank. No problems. Then this crappy bunch bought out the old folks. I immediately call them to set up automatic payments. NOPE. I have to bring in precious Trust papers and a death certificate. Are they going to want to keep copies? These papers are none of their business. So I miss a few payments before Christmas. Then they slap you with a $25 late fee. So now I owe about $100. Now I made it through Christmas, I was going to pay the $100 I owed. NOPE. NOW I OWE $200. RIDICULOUS! Frankly an old customer like me gets a $20 break on the cost. I am sure Cube Smart is trying to push ALL the old customers out. I have talked to the onsite manager many times. KRISTY, who won't give her last name, doesn't seem to remember talking to me at all. KRISTY also doesn't seem to be able to remember that my Mother is dead. After the whole conversation with this rude woman, she had the gall to call me Marion. After I told her Marion is dead. THIS COMPANY HAS THE WORST CUSTOMER SERVICE. PLEASE GO SOMEWHERE ELSE, YOU WILL BE MUCH HAPPIER. THANKS FOR NOTHING KRISTY! TRY TO NOT BE RUDE TO THE OTHER CUSTOMERS! .

Hi, I'm new to CubeSmart Storage. However, they made it easy for me to get my storage unit set up…read moreand easy for me to place and access my stored items. I would recommend you look at this facility for your storage needs. Regards, Kevin