Terrible customer service. The old lady lied to me about a $2 PER BOX service fee for PRE-PAID…read moreFEDEX Items being dropped off at her location. So I called FedEx customer service to inquire about this fee, which they said is not true. When FedEx customer service called her with me on hold, she stated I had UPS packages which I didn't, she looked at my pre-paid FEDEX ground labels herself. Her shipping store doesn't even accept UPS packages so why mention $2 fee to me and tell the FedEx rep I had UPS packages? Business must be super slow that she's feeling the need to try and scam prepaid customers out of money and not the cleanest place to do business store looked a mess! I'll just continue to make my trips to Gurnee FedEx or drop my packages off at Walgreens for FedEx pick up.

I was charged a small fee but for being local and saving me time. It was worth it. Plus bought some…read moregood smelling soap. I would go back.

Chuck and Sean and the rest of the crew from Labor Guys were great. I called around to every moving…read morecompany in the area to have an extremely heavy and large marble table moved from a second floor condo to my first floor ranch across town. Everyone quoted me incredibly ridiculous rates to move this one item. Granted I knew the job needed 4 strong guys to move it but upwards of $1k I was quoted. Nope. Considering I was paying less than 1/4 of that price to buy the actual table from someone. From the get go, they answered their phones(several companies on yelp did not) and quoted very very reasonable rates and were friendly to work with. There was quite a bit of back and forth with the scheduling to do the move but I blame that on the holidays being the same week. Once we finally set the day for the move, the 4 guys including the owner showed up in the moving truck ready to go. They moved the top and base of the table in no time flat but were extra careful not to do any damage to the table or the surrounding walls or area they were moving it from and to. They were observant of any defects or damage already on the table and actually pointed out a corner of the base of the table was chipped off and had been glued on but came off when they went to pick up the table. No big deal but great they pointed it out before they moved it. I give them great credit for hauling that heavy table and the base down 20 inside steps going down from second floor and then another 15 outdoor steps going down. Not an easy task but they executed it well. They made sure to wrap the table top and base up and secure it properly in the truck for transport. When we arrived at my house, they were just as careful bringing in the base and making sure it was where I wanted it and then bringing in the table top. They were friendly and cool and actually ended up knowing my friend who had met me at my house to help just in case. They knew each other from high school. Small world. Anyways, the price was exactly what was quoted no games about time or mileage or anything like the other companies. And I ended up tipping them on top of it because I was so pleased with them. Highly recommend booking the labor guys if you need to have items especially heavy items moved. A++

Unreliable. They were supposed to be here at 9 to move my father in law into his assisted living…read morefacility. They never showed up or bothered to call. Their number goes straight to voice-mail. A complete waist of time.

Here's the story of a move that would not have been pulled off, were it not for Kelly and Kristen…read more My mother relocated from Barrington to California and we did not have family nearby to help downsize and do the packing. Our realtor recommended Two Girlz. They came in and helped her sort through things to keep, donate and move. In addition, they sorted out things being separately moved to a different address. They came in the day before the move to do some final checking and the day of the move to coordinate with the movers. I've used packers before but the service Two Girlz provided went far beyond anything I've ever seen. Worth every penny. Thank you!

I would not hire these folks again. They left without completing job that was outlined on the…read morecontract. Did not offer a walkthrough after. Items came up missing afterwards, but I did not find out until 60 days after my move. (I had items in storage for a bit) I called agent to let them know they didn't finish packing all areas on contract and they replied that they could send someone back at an additional charge. Be very thorough upon walkthrough to make sure all areas are completed before they leave.

Lake County Movers handled our incoming shipment for our military move. They called prior to their…read morearrival to tell us they were close to our residence. Zack K., Dillon and Miguel were timely, courteous and efficient. They unloaded our shipment quickly and respectfully, without causing any property damage. They even hauled out the packing materials after helping unwrap our items. Thank you!

Lake County Movers was our delivery agent for our military move. John C, Orlando, Arnold, Hasiem,…read moreand Zach K. did an amazing job. They were efficient, courteous, careful and friendly. We move a lot and this was one of the best deliveries we have ever had. We would definitely choose them if we had to move again.

So after I wrote the review I found some large items were ruined and broken. I went thru months of…read moreback and forth emails with their warranty department and never got reimbursed for any of my items. I'm also missing several boxes and some China.

The saga continues... The following is an email I sent to Spark Moving this evening and CC'd my…read morebroker and support at MovingClaims.Net. I also forwarded this email to the FMCSA where I've already filed a formal complaint. I want Spark to work with us to get the insurance claim filed/settled. To date they have been unresponsive to my broker and MovingClaims. 5/6/19 To whom it may concern (Spark Moving), I am writing to personally address your company about my recent claim with MovingClaims.net and I'm asking your company to be timely and responsive through this process so we can come up with a resolution sooner rather than later. Missing items: 55in Westinghouse TV Kitchen box: Mr. Coffee coffee maker, 3 Yeti 20oz travel mugs, 1 Arctic 20oz travel mug. I had to send back items on 2 occasions during the delivery because the driver tried giving me items that weren't mine. I'm assuming that's where my TV and missing kitchen box went. Damaged items: Broken sectional couch frame and torn fabric (underside), torn fabric headboard, Sanyo WiFi ready blue ray player broken, some bowls broken, glasses cracked/broken. And kitchen table top cracked and scratched (clearly dropped). *I have pictures of all of these damages. Unfulfilled paid work/Other: Your delivery driver (one worker) dropped my items and did not reassemble any of the furniture. A new local acquaintance I met here helped your driver unload the truck. There were also several delivery delays causing me to miss or rearrange work. Hopefully we can resolve this through movingclaims.net and further legal action will not be required. Thank you in advance for your cooperation. Ashley M. McDonough, MBA 5/10/19 I am having an impossible time getting Spark to reply to emails so we can move forward with my claim. I've asked multiple times for them to provide me with the required documentation and they are flat out being non-responsive. The broker who has been semi-useful up to this point is no longer being useful either. DO NOT USE GOLD STANDARD RELOCATION. Now that the move is done they have quit on their responsibilities to help me with things like claims. Furthermore they did zero vetting on this joke of a company (Spark Moving). Spark HAD a Facebook page but had since deleted since so many people fucked out by then we're communicating and organizing to file a class action lawsuit. Do not use this company. If you were one of the people talking on Facebook and want to organize a lawsuit let's exchange emails and move forward. I'm attaching the email I've sent multiple times requesting docume

So, I can truly only speak of my own moving experience with…read moreOlympia Moving and Storage from this morning. Now keep in mind I have not unpacked as of yet. But I will definitely edit my review if I feel differently. Hence the 4 stars for right now :) But from a purely customer service stand point and what I saw over the course of my almost 4-hour move (due to how much stuff I personally owned). I am forever grateful for Omar, Dwane, and Tony! Omar, Dwane, and Tony- The three musketeers who made a move that I was dreading to do completely alone a breeze. I was informed at all times of what was going on, what time frame everything could happen in and they let me know they could start early this morning. I had slept at 3 am from packing and trashing and was exhausted, to say the least, all moves are difficult. Omar- informed me of everything and worked on making sure all my items were wrapped and securely delivered. Dwane- worked tirelessly without any hesitation to the amount of work that was there, Tony- Brought the jokes and equally stayed focused on the task ahead At no point did I feel I had made a mistake- primarily the opposite- I had never used movers and I thought to myself- 'How have I never used movers'!!! These guys were respectful, mindful, pleasant, had amazing work ethic and worked very efficiently. Thank you so much for everything and I will definitely use you all in the future and recommend the three of you personally. Sincerely, Ruchi :)

Let me start by saying if I could give zero stars here, I would…read more I contacted this company about a move, indicating that I was moving from a 2nd floor 1 bedroom with approximately 1700 lbs worth of stuff to a 1st floor apartment about half a mile away. They sent me an estimate for $402 that included 3 movers at $115/hr as well as a $57.50 truck rental. Because I didn't have that much stuff we estimated that, all told, it would take about 3 hours. Everything seemed fine, so I e-signed the estimate and arranged for a move window between 11am and 1pm. The first red flag was when they told me they didn't take credit cards--only cash or check. In 2019 that's a little suspect, and who even has a check book anymore, but they came recommended to me, so I pulled out $500 cash just incase the move went over a little. On the day of the move 4 guys arrived, and the leader informed me it was now a fee of $145/hr, plus a higher fee for the truck. Then he looked at my apartment and told me that all of my stuff would take 4-6 hrs to move. All told, on the spot he told me the move would be at least $800 and that if I don't have the cash to cover it, they would only move an estimated $500 worth of my stuff. It was the last day of the month and I had to be out, so I started panicking. I told him I didn't have $800 to spend on this move and that all of this wasn't in the agreement I e-signed. He told me I could always Chase pay him the difference. And that's when I knew this guy was trying to run a scam. I called his boss who kept telling me that 4 guys were better than 3 and it would take less time. He absolutely would not listen to me when kept saying this was not what we scoped for nor was it what I had signed on for. He assured me that the movers would move my things and we could work out the difference later if it went over. During the move out the lead guy lectured me on how much stuff I have and told me my TV table was cheap and I should buy a nicer one. And even though my landlord required all moving to be done out the back of the building, he didn't like how far the walk was, so he informed me he'd be using the front door. Two things: First of all, I don't have a lot of stuff. I'm not a minimalist, but I'm def not a hoarder either. It was a normal (and clean) 1 bedroom apartment. Second I like my TV table, but yeah, it was cheap because I like saving money. But that is beside the point. In the end, we didn't go over on cost, because like I said, I really didn't have that much stuff. The whole process took just over two hours. On the other hand, the movers didn't move all of my things. They refused to take my computer and some boxes that had my cleaning supplies in them. The guy said he might break the computer and didn't want to be responsible for it, and that the cleaning supplies were liquid and he didn't want to deal with them. I ended up having to make two additional Uber trips to get the remaining items to my new place. One last thing about this whole miserable experience--one of the movers took a massive shit in my new bathroom and the apartment smelled like it for about an hour after the fact, despite the opening of windows. I will not be using these people again.

I have a wonderful experience with dulls and Logan they handled my things with care they are very…read morehard working and I will request for them again if I had to they are good anybody that new help moving request for dulls and Logan they are good

I was initially so impressed with All My Sons dba "New City Moving". They quoted me $190/hr for…read morelabor plus a $290 flat fee, and I paid a $100 deposit. The team confirmed all the details ahead of time, including my request to move over 10 pieces of artwork. They estimated a 5-hour move with three men, and on the day of the move, they arrived promptly at 8 AM, worked efficiently, and completed the move-out by 1 PM. The move-in process at my new home started at 1 PM and wrapped up around 3 PM. Throughout the day, the team was respectful, careful with my belongings, and truly seemed to go the extra mile. I was so appreciative of their hard work that when the team lead, Sergio, requested a cash tip, I went to the ATM and withdrew $500 -- $200 of which I gave directly to the crew as they finished up. Unfortunately, this is where my experience took a sharp turn. I placed the remaining $300 in my purse, consisting of one $100 bill and $200 in $20 bills. After noticing the sky open up around 2:30 PM with heavy rain, I felt even more sympathetic to their efforts and decided to give them an additional $100. When I went to retrieve the money, I was shocked to find my purse had been disturbed and only $100 (in 20's) remained. To make matters worse, when I returned to my old apartment to finish cleaning, I found a pile of belongings left behind. Despite paying for a full-service move, it seems the crew simply decided some of my things weren't worth taking. The lack of communication and care was beyond frustrating. And if all of that wasn't enough, after providing my email address multiple times, I still have not received an itemized receipt, invoice, or a clear breakdown of charges. The final bill came to $2,145 -- almost twice the original estimate -- leaving me furious. After deducting the $100 deposit, I owed $2,045. I understand that moving is tough and unexpected factors can arise, but the dramatic increase in cost combined with the apparent theft, lack of accountability, and poor service left a lasting impression. I cannot in good conscience recommend All My Sons dba "New City Moving." While the physical labor of the move was well done, the lack of integrity and professionalism by at least one member of the crew completely ruined the experience. If you decide to use this company, I strongly advise keeping your valuables secured, double-checking that all your belongings are loaded, documenting all interactions, and following up on the communication regarding your charges.

I asked for 2 people for 6 hours. They called and said 3 people for 4 hours would be better. I said…read moreok. Four people showed up and helped me move. They did a great. They went over by 45 minutes. After I tipped each person in cash, they told me I owed another $375 for going over 4 hours, by 45 minutes! I was quoted $732 for the movers. I paid $1,107. The movers themselves were great. I thought I was saving money by getting a U-Haul and getting U-Haul associated movers, I was wrong. I should have gone with the big name company.

We used MyTee movers for an apartment move out and they did a great job. They were on time,…read morecourteous, and willing to help in our situation.

I've been working with Mi-Box for a couple years now, They have great customer service and ,very…read moreresponsive. I work closely Barry has always been super helpful always has a positive personality.Thank you guys for always helping me and my team out ! Highly Recommend

I had a wonderful experience with Mi Box Mobile Storage. The owners, cousins Mark and Barry,…read moreprovide personal service. Barry personally delivered both of my pods. He was very helpful and provided tips for packing the pods. Prices were very reasonable, and they prorated to the week. My pods were delivered and picked up at my convenience. I highly recommend Mi Box.

We had Stephan and Taras for our move and they did an amazing job! Super quick at loading both…read morelocations we had them picking up stuff. The unloaded process was extremely fast as well and finished so head of schedule. I will be using Move4U for all future moves. Great company with great employees! Thank you Stephan and Taras!

We hired this mover for a move from Chicago to Milwaukee. Booking was very easy, providing an…read moreinventory of what we were moving and locations. And we had a very reasonable quote. They texted and communicated on a regular basis the week of the move. While they were running late on the day of the move, they gave us regular updates. And arrived when they said they would at the pick up and delivery location loop The 3 guys, with Andrew as the foreman, were super! Very clean, polite and moved our items with care. Upon arrival in Milwaukee, they unpacked quickly and were so easy to work with. Always asking, where do you want this? Payment was actually less than the quote. They were honest and so helpful. If you're moving in Chicago, I highly recommend you call Move4U movers! Trustworthy and excellent service! And I can't forget to mention Sergei! So polite!