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    Extra Space Storage

    5.0 (2 reviews)
    Open 6:00 am - 10:00 pm

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    6 years ago

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    Emily S.

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    7 years ago

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    The Labor Guys

    The Labor Guys

    2.7
    (12 reviews)

    Chuck and Sean and the rest of the crew from Labor Guys were great. I called around to every moving…read morecompany in the area to have an extremely heavy and large marble table moved from a second floor condo to my first floor ranch across town. Everyone quoted me incredibly ridiculous rates to move this one item. Granted I knew the job needed 4 strong guys to move it but upwards of $1k I was quoted. Nope. Considering I was paying less than 1/4 of that price to buy the actual table from someone. From the get go, they answered their phones(several companies on yelp did not) and quoted very very reasonable rates and were friendly to work with. There was quite a bit of back and forth with the scheduling to do the move but I blame that on the holidays being the same week. Once we finally set the day for the move, the 4 guys including the owner showed up in the moving truck ready to go. They moved the top and base of the table in no time flat but were extra careful not to do any damage to the table or the surrounding walls or area they were moving it from and to. They were observant of any defects or damage already on the table and actually pointed out a corner of the base of the table was chipped off and had been glued on but came off when they went to pick up the table. No big deal but great they pointed it out before they moved it. I give them great credit for hauling that heavy table and the base down 20 inside steps going down from second floor and then another 15 outdoor steps going down. Not an easy task but they executed it well. They made sure to wrap the table top and base up and secure it properly in the truck for transport. When we arrived at my house, they were just as careful bringing in the base and making sure it was where I wanted it and then bringing in the table top. They were friendly and cool and actually ended up knowing my friend who had met me at my house to help just in case. They knew each other from high school. Small world. Anyways, the price was exactly what was quoted no games about time or mileage or anything like the other companies. And I ended up tipping them on top of it because I was so pleased with them. Highly recommend booking the labor guys if you need to have items especially heavy items moved. A++

    Unreliable. They were supposed to be here at 9 to move my father in law into his assisted living…read morefacility. They never showed up or bothered to call. Their number goes straight to voice-mail. A complete waist of time.

    Olympia Moving & Storage

    Olympia Moving & Storage

    1.9
    (225 reviews)

    Let me start by saying if I could give zero stars here, I would…read more I contacted this company about a move, indicating that I was moving from a 2nd floor 1 bedroom with approximately 1700 lbs worth of stuff to a 1st floor apartment about half a mile away. They sent me an estimate for $402 that included 3 movers at $115/hr as well as a $57.50 truck rental. Because I didn't have that much stuff we estimated that, all told, it would take about 3 hours. Everything seemed fine, so I e-signed the estimate and arranged for a move window between 11am and 1pm. The first red flag was when they told me they didn't take credit cards--only cash or check. In 2019 that's a little suspect, and who even has a check book anymore, but they came recommended to me, so I pulled out $500 cash just incase the move went over a little. On the day of the move 4 guys arrived, and the leader informed me it was now a fee of $145/hr, plus a higher fee for the truck. Then he looked at my apartment and told me that all of my stuff would take 4-6 hrs to move. All told, on the spot he told me the move would be at least $800 and that if I don't have the cash to cover it, they would only move an estimated $500 worth of my stuff. It was the last day of the month and I had to be out, so I started panicking. I told him I didn't have $800 to spend on this move and that all of this wasn't in the agreement I e-signed. He told me I could always Chase pay him the difference. And that's when I knew this guy was trying to run a scam. I called his boss who kept telling me that 4 guys were better than 3 and it would take less time. He absolutely would not listen to me when kept saying this was not what we scoped for nor was it what I had signed on for. He assured me that the movers would move my things and we could work out the difference later if it went over. During the move out the lead guy lectured me on how much stuff I have and told me my TV table was cheap and I should buy a nicer one. And even though my landlord required all moving to be done out the back of the building, he didn't like how far the walk was, so he informed me he'd be using the front door. Two things: First of all, I don't have a lot of stuff. I'm not a minimalist, but I'm def not a hoarder either. It was a normal (and clean) 1 bedroom apartment. Second I like my TV table, but yeah, it was cheap because I like saving money. But that is beside the point. In the end, we didn't go over on cost, because like I said, I really didn't have that much stuff. The whole process took just over two hours. On the other hand, the movers didn't move all of my things. They refused to take my computer and some boxes that had my cleaning supplies in them. The guy said he might break the computer and didn't want to be responsible for it, and that the cleaning supplies were liquid and he didn't want to deal with them. I ended up having to make two additional Uber trips to get the remaining items to my new place. One last thing about this whole miserable experience--one of the movers took a massive shit in my new bathroom and the apartment smelled like it for about an hour after the fact, despite the opening of windows. I will not be using these people again.

    Choosing to move with Olympia is choosing to lose money. Here is my experience…read more I moved from Schaumburg to Portland. I had a one bedroom in Schaumburg and was having them move that west. They gave me a flat rate, since I chose to use there storage as well prior to my move, at 1,700. When the movers arrived to my house the movers seemed to work quick and efficiently. However, when they got to my bed frame they took it apart, loaded it on the truck, then proceeded to tell me that it would be over $500 extra because when I said 'bed' on the phone that did not also cover my 'bed frame'. I just can't believe with all this other furniture I'd listed they really thought I was sleeping on a mattress on the floor? Of coarse I paid for this move in full, in the beginning, so I had to come out of pocket right then and there over $500 more extra, for my bed frame that they didn't even ask me about. Time went by I moved and they ended up arriving almost a week late with so many broken items. When they came to pack my one bedroom apartment, they came with 4 or 5 men. When they arrived to my five bedroom house in Oregon, they had two. The process took forever and I have multiple missing boxes, a broken chaise, a broken tv, my table is entirely scratched, I had two broken lamps delivered, and they even lost screws for my bed frame, leaving two shelves out of the headboard. On top of all this, being that I lived in Oregon the drivers thought it would be appropriate to ask if they could buy a joint from me. Let me tell you that nobody in this company deserves to put there feet up to smoke a joint. Terrible service, unprofessional, so many broken items, totally disappointed in this company. Would NOT recommend. *****UPDATE - The check I received for how many days they were late BOUNCED!

    Extra Space Storage - selfstorage - Updated June 2026

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