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    CubeSmart Self Storage

    3.3 (3 reviews)
    Closed 9:30 am - 6:00 pm
    Updated 1 month ago

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    CubeSmart Self Storage - Cubesmart

    CubeSmart Self Storage

    (5 reviews)

    Yesterday 4/27/25 When I got to the unit, there was a green tag to remove to open it and a lock…read moreinside. I didn't want their lock for 20$. I told them I had my own lock after I put my things in there. I locked it with my own lock. Returned their lock then a hour later I get a call later saying that she cut my lock off because I put it on the wrong unit. How did I put it on the wrong unit when the unit has tags on it if there's no lock? Also, if I put it on the wrong unit that was another customer's, would've had another lock on there? +3 witnesses states I put my lock on the right unit and I have a video. so then my stuff was left without a lock until I got back to put another lock on there. I told her on the phone I was on my way with another lock when I got there the office door was locked stating they be back soon. I was literally in the car with my nephew on the phone with her coming right back . I am telling everybody about this incident and I won't be a customer long!

    Not the place to rent for longer then 5 Months. They wanted…read moreto raise the rent $5.00 after 5 months. I talk to the District manager he said that they can raise the rent anytime. He said he will keep my rent the same for four months I just paid my rent for 3 months. next rent do in 11/15/2016 they are raising $10.00 a month. I have a outside parking spot. This is what they said as to why. (adjustments to our customers' rental rates in order to keep up with the rising costs associated with providing top-notch service and a clean facility. Again I'm OUTSIDE. Now I'm moving out now instead of making $570.15 for 9 months they make $0.00 But they have more room for snow so for trying to steal $90.00 for 9 months they lose $570.15. that's some fine management skills. LOL Stay away from Cubesmart they will bait and switch. Offer low pricing get to move in then start raising the rent.

    U-Haul Moving & Storage of Gurnee

    U-Haul Moving & Storage of Gurnee

    (2 reviews)

    Had to move out this week and took a chance on the newest U-Haul location in Gurnee, and I'm so…read moreglad I did! For all you fellow Chicago Cubs fans, you'll LOVE the fact that this U-Haul store is located on Waveland Avenue! Hey Chicago, whaddya say? Let's rent a U-Haul truck today! So I ended up renting a 15' truck for a day, and I have to say that of all the U-Haul locations I've rented from, I have now met the best U-Haul store owner ever in Karl (make sure you spell his name with a "K")! Be sure to ask him about van or truck availability, as well as to explain how much it will cost you per day AND cost per mile (depending on what vehicle you end up renting). In addition, be sure to also ask Karl about the "Take a box, Leave a box" program that he hopes to have in the future at this particular U-Haul location. The process of obtaining the 15' truck went very smoothly, and Karl even gave my buddy and me a free bottled of water each for our move! I mean, who does that anymore? Karl also included a helpful chart to let you know how much gas you'll need to put into the gas tank in order to get it back to the level the truck originally started with. The next morning, after I had returned the U-Haul truck, I saw the pride in cleanliness Karl has in his company when I saw him go to work wiping down the truck's dashboard and when he mentioned he would mop the entire floor of the truck's storage area afterward. Just FYI, for any future 15-foot truck renters, the gas needle took 10-15 minutes to go up from the 3/8 level to the 7/8 level I was supposed to fill the gas tank up to. All in all, Karl and his awesome customer service was the reason why I'm giving this U-Haul location 5/5 stars and the reason why I'm not going to rent a truck from anywhere else besides this U-Haul location if I ever need to move in Lake County again!

    I owned many car dollys and the one i used (Only one they had) had many issues and it was very…read moresketchy. good service but highly suggest you look over EVERYTHING before getting to your location and dealing with a bunch of stuff you were not expecting..

    CubeSmart Self Storage - selfstorage - Updated May 2026

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