1. U S Post Office

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    Louisville, KY

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    U S Post Office

    2.5 (4 reviews)

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    3 years ago

    Helpful 9
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    Love this 8
    Oh no 0

    12 years ago

    Helpful 3
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    4 years ago

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    15 years ago

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    US Postal Service - RIP

    US Postal Service

    3.1(20 reviews)
    1.8 mi•Beechmont

    I mailed something last monday from blue box on dixie highway to go 20 minutes away.....it still…read morehas not arrived. The usps is not a trustworthy business like it used to be to b.

    I had a great experience at the Crittenden Drive location in Louisville. I went there to see about…read moregetting a replacement for my misplaced passport card. It was super busy but the employees had everything under control. There were several customers for whom English was a second language who sometimes struggled to communicate. There was a woman with a rambunctious child there for services. The staff helped each of us with the same friendliness and respect. I very much appreciated the kindness and patience exhibited toward marginalized community members from a government facility. A woman named Becky, I believe, waited on me. She was efficient and informative. I didn't expect to be able to actually get my picture for my passport card taken an application submitted today, but once she realized I had brought proper documentation, Becky let me know I had time to fill out the papers and get it done before the 3pm cut off time. The process was quick and very organized. It was all women working as far as I could see and these ladies had it together! They had positive attitudes with all of the customers and with one another. They gave the impression that they enjoyed their jobs. I will definitely go back to this location when I need USPS services again.

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    US Postal Service - USPS - Louisville Ky

    USPS - Louisville Ky

    US Postal Service
    US Postal Service - Yes, thank you.

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    Yes, thank you.

    Downtown Post Office - Another wonderful gift from Susan. I sure use a lot of stamps! Thank you! 09/22:26

    Downtown Post Office

    2.3(22 reviews)
    2.4 mi•Old Louisville

    Pleasantly surprised, based on the reviews! There's plenty of parking, although if you are coming…read morefrom the south going north toward Broadway, the first parking lot is a lot for loading and employees. To save a few steps (and to be in the right spot) make sure you go to the second lot. The exterior felt quite industical, and the post office sign had a very retro vibe, like it had lived in Louisville for awhile. Someone should clean that thing, because I swear, it is feeling historic. Inside, may feel a bit dated in certain spots, but their are gift cards, greeting cards, and plenty of packaging options to choose from. Plus, a passport sation for our convenience. Most importantly, the employee behind the counter was super sweet and efficient, making her way through a busy holiday line swiftly. Bonus points: super cute baby animal stamps!

    It took forever to receive a few packages. One arrived not completely sealed and missing an item…read more This package went everywhere back and forth before finally making it to me. Totally unacceptable! I filed a claim due to the package being insured. I was told to receive money I would have to return the package and the item received to USPS to keep. The item received cost more than the item lost so why would I give that to USPS? Total nonsense! Needless to say the insurance was USELESS! I was told, by a supervisor, there is a problem with theft in the bigger facilities. I 100% blame the Louisville KY USPS facility since this is where the problem started. I am out money for an item I will never receive!! USPS DO BETTER!!! HORRIBLE service and experience!! Would not recommend especially if packages have to go through Louisville KY!

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    Downtown Post Office
    Downtown Post Office
    Downtown Post Office

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    U S Post Office - postoffices - Updated October 2026

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