Pleasantly surprised, based on the reviews! There's plenty of parking, although if you are coming…read morefrom the south going north toward Broadway, the first parking lot is a lot for loading and employees. To save a few steps (and to be in the right spot) make sure you go to the second lot. The exterior felt quite industical, and the post office sign had a very retro vibe, like it had lived in Louisville for awhile. Someone should clean that thing, because I swear, it is feeling historic. Inside, may feel a bit dated in certain spots, but their are gift cards, greeting cards, and plenty of packaging options to choose from. Plus, a passport sation for our convenience. Most importantly, the employee behind the counter was super sweet and efficient, making her way through a busy holiday line swiftly. Bonus points: super cute baby animal stamps!

Great experience with a passport appt. Heather was amazing and provided my daughter and I with…read moreexcellent service and has a great manner about her. Thanks for making a stressful situation enjoyable!

This is a large, often fairly well-stocked post office, and it is open long hours. Typically it…read morehas more than one person working behind the counter and the machine to send packages is usually working. The opposite experience, though, happens in the parking lot when the TJ's rush occurs!

This location is stealing packages. Anything I order under 50 makes it to my door. Anything 100 or…read moremore shows up as missing, and delivery fails every time. I tried calling, and it went straight to voicemail. This location needs to be shut down and investigated. Doubt that will happen, though. USPS is trash.

I mailed something last monday from blue box on dixie highway to go 20 minutes away.....it still…read morehas not arrived. The usps is not a trustworthy business like it used to be to b.

I had a great experience at the Crittenden Drive location in Louisville. I went there to see about…read moregetting a replacement for my misplaced passport card. It was super busy but the employees had everything under control. There were several customers for whom English was a second language who sometimes struggled to communicate. There was a woman with a rambunctious child there for services. The staff helped each of us with the same friendliness and respect. I very much appreciated the kindness and patience exhibited toward marginalized community members from a government facility. A woman named Becky, I believe, waited on me. She was efficient and informative. I didn't expect to be able to actually get my picture for my passport card taken an application submitted today, but once she realized I had brought proper documentation, Becky let me know I had time to fill out the papers and get it done before the 3pm cut off time. The process was quick and very organized. It was all women working as far as I could see and these ladies had it together! They had positive attitudes with all of the customers and with one another. They gave the impression that they enjoyed their jobs. I will definitely go back to this location when I need USPS services again.

Line is amazingly long.... When I made it to the front of the line, I asked why... she told me…read moremailboxes in the area have been broken into...... She was very professional and friendly... hopefully they get these boxes fixed soon... for everyone concerned...

The automated system is the horrible. there needs to be a option to speak to a personread more

Lanita was uhMAZEing! So helpful when the priority mail box I needed wasn't available, and so…read morespeedy with everybody in the line, so efficient, and it was clear she had some challenging customers with complicated orders to process, yet always done with a smile and full of grace and laughter and compliments, and just really made the experience for everybody in line so enjoyable. Highly recommend Lanita.

Terrible customer service. Tried to pick up a package. Was told I couldn't. Lady seemed to have an…read moreattitude. Didn't even try to locate package. It wasn't like they were super busy me and one other person in the lobby. Of course lady was typical usual suspect.

I will not go into my quarells with USPS. But I WILL go into how wonderful this location and it's…read moreits employees are! I'm serious. You have to travel out of your way for the mom exististing lines, smiling faces, and laughter you receive upon entering. These ladies are badass. I say ladies, because I have never seen a man working here. Anywho, they have assisted me in finding lost packages and guiding me on shipping internationally. They assist me greatly with my small business. And I thoroughly enjoy walking into the post office. FOR ONCE! They remember me and truly care. Thank you to each kind soul who comes to work with a smile on their face. Every. Single. Day.

zero stars. lady working was so rude and nasty to my teenage daughter today that my daughter got…read moreback in the car and started crying. unbelievable. does that make her feel big and powerful or something to have thee worst attitude to a young person? or any person really? can't believe these people even get hired or can keep working with the public. just nasty, and I wish I knew her name so I could blast it all over.

I went to this location twice in a short amount of time and both times I was in and out in 5…read moreminutes. I'm a person that doesn't like waiting very long, so thank you for your fast service.

I understand the ice and weather issues, but I haven't gotten my mail for over a week and no one…read moreanswers the phone when I call. Can we pick our mail up at the post office? If you live in Clarksville do you pick it up at the main office in Jeffersonville? I'm expecting an important letter. Please answer! Deborah Wininger 201 Silver Lakes Drive Clarksville, In. 47129 Phone: 812-456-5174

Got there Dec28th, 1pm and they were already closed, hours said until 3pm. Guy inside was mopping…read morefloor, then locked up building and left. No sign they were closing early.

Consistently opens late, here at 9:11 and it was supposed to open at 9, it's honestly unbelievable…read morehow bad the service is

Good location Large facility…read more I was having mail held, professional and courteous customer service.

Last week I had a package saying delivered and it was never delivered, today my package was…read moredelivered at the wrong address,

I stopped by the post office as a favor to my mother. The post office employees keep leaving other…read morepeople's mail in her mailbox! The first couple of times, I just gave them the mail. But when one of these times the same piece of incorrect mail that I dropped off showed up at my mom's place the following day, my next step was to speak to an employee. I spoke with the same person I had seen the day before. She told me my mom lived on one of the hardest routes they have, but when I showed her my mom's address compared to the piece I brought back (again), she was surprised that the address was wrong altogether- different street names and all. She also mentioned that the same person doesn't do that route every day. The employee asked if I was familiar with the street that the incorrect mail displayed. I told her, "No", and in my mind, that was a weird question to ask a customer- there's no way I'm taking mail to a stranger after all. I went to the Post Office because I felt it was the right thing to do. Finally, when I told her this information is probably important (it was a thick book), she replied: "Probably not." She said it nonchalantly, but I was surprised she said that at all. Every time I've brought mail back to the Post Office because of their error, the person taking the mail has thanked me. That's a plus.