Not sure why the ratings are so low. I just have to write another great review. They opened up…read moreanother window when the line got long. Courteous service, had to send my taxes in today and fast, efficient even with a line. Some customers clog up the works by not filling forms out prior and arguing with how much 2 day shipping costs. Everyone universally tries hard. Only downside is the parking lot can be a mess, needs to be like 2x-3x larger. I walked today from my home in Greenway which took like 20m.

This location has been in steady decline for the past two years, with no apparent turnaround on the…read morehorizon. Staff behind the counter are routinely glued to their cell phones, even as long lines of customers wait patiently. When you finally reach the window, you're treated like an unwelcome interruption rather than a valued patron paying for service. This kind of apathy and poor customer focus is precisely why the federal government should seriously consider consolidating and reforming its workforce--replacing disengaged employees with people who actually want the job and respect the taxpayers funding it. The U.S. Postal Service, in particular, falls far short of that standard right now. One has to question whether the Postmaster General is truly paying attention or simply asleep at the wheel while service continues to erode, especially at this location.

Absolutely awful, indifferent if not hostile toward customers. Called during business hours, they…read morelet the phone ring for 5 minutes, then picked it up and immediately hung up without a greeting. I wouldn't trust these people with a broken wristwatch, let alone a valuable package.

This post office is fantastic. Big shout out to the younger gentleman who went out of his way to…read morereturn my wife's driver's license after she left it behind during a passport appointment.

What a sweet town with a big post office and lots of Victorian gingerbread homes! Purcellville post…read moreoffice serves about 8,900 residents, named after Valentine Vernon Purcellville who established a general store and the post office! Now the post office is in a simple brick building, with a terra cotta tiled floor, but otherwise plain. Clean as a whistle, no doubt due to the meticulously maintained office by the postmaster here. Brass plaques list a long line of dedicated post masters here. Their stamp choices are a treasure for collectors and philatelists, like me! I almost always send myself a postcard from the post offices I visit so I can get the town postal stamp on my mail! Not far from Leesburg, in Loudon County, this is a quaint town with a rich history, just check out the train depot! The historic district is home to several antique shops, restaurants, and small businesses. We loved tooling around this lovely area, and plan to come back to visit again! Hours Monday-Friday 8:30-5:00, Saturday 8:30-12:00 no passport service

Just had the nicest experience here. Stopped in 20 mins to close before a holiday weekend. The line…read morewas long but moved quickly thanks to the two ladies working up front. They were both so kind and efficient! Thank you so much for a pleasant quick experience!

Came here to ship off a pre-paid package. Arrived 10 mins before closing and the line was average…read morewith 4 people ahead of me. The staff member behind the counter was very helpful in explaining to me which stickers I should remove from the box and replacing a new one over the old sticker. I was in and out in less than 10 mins. Very efficient and easy process and wait time.

The trapdoor on the drop off box has never worked. Now my package is stuck and It'll likely be…read moredamaged once unstuck. Thanks again USPS!!!!

This is a well-run Post Office with an excellent staff. Post Offices that get too large slow down,…read morewait times are too long and the staff has a hard time keeping up. This is never a problem at this post office.

Today I visited this post office for a passport job as per the appointment I had already made. It…read moreis not a large post office but located in a lovely place. I could feel the coziness when I entered the office, and everything looked in order. Soon I realized why the place is appealing and pleasant to visitors. Very professional, polite, and friendly staff are the backbone of every good memory you bring back with you after your job is accomplished. A gentleman who introduced himself when I asked his name as Anthony Brooks was handling all the visitors' jobs unilaterally. He was describing every single point a visitor may need to know before even they attempt to ask and was checking all documents and their contents with optimum precision and reminding them whatever needed to be added or changed. To provide a perfect job for every visitor, he had to go to the back part of their station and come back with the solution to satisfy the customers' requirements best. My job didn't take much time. However, I witnessed when he was handling other two customers' inquiries who had similar jobs ahead of me. I thought it was my commitment to let him and all dedicated individuals like him know that their devotion to their work and responsibilities are recognized. Let them know that their patience while handling customers with optimal care and respect and going above and beyond to make the jobs being carried as memorable pieces of art is getting noticed and admired. We all need to appreciate and recognize our community service providers in any positions they might serve the public. They are our community assets.

So I decided to mail off a letter that I needed to get postmarked on tax day. What was I thinking!?…read moreThis all went thru my mind as I walked to the door of the post office. Just outside the main service area is a self-mailing area that has P.O. boxes, materials, and a self-mailing kiosk.   That's not different from most post offices but I found this place to be spacious. You won't feel like you are rubbing elbows with someone if you're filling out postage forms. They had ample amount of priority mailing materials including labels, envelopes, and boxes. So it was well stocked.   The main area is much smaller and separated from the larger area with double swinging doors. I can imagine this area would not accommodate a long line. Luckily, we didn't have that problem. There were 2 lines open, 1 person just receiving packages, and 1 person actually assisting those in line. So 4 employees total. I don't know if this is how they normally do business but I hope it is. This was so helpful and made the line move very fast. I think all post offices should operate like this. I will be returning for my mailing needs.

terrible service "you cant ship this its the wrong box!" concept makes 0 sense. The people here…read moredont consider the customer simply because they are federally funded. They can get away with bad service and policies.

Lines can be long as in any place but they try to speed things up by having someone at the line,…read moregetting things done, answering questions, etc. Parking lot is sufficient. I think the only time you'll have to park on the street is during the holidays and I've only done that once in the past 12 years. Just depends what time of the day you go obviously. Friendly clerks.

This USPS location has reached an all time low. The week before Christmas with lines out the door…read more I waited 45 minutes in line and when I was called forward the clerk asked if I paying with credit or debit. I replied "debit" and she said, "The system is broken, we are taking only cash or checks. Come back with cash." No apology. NOW a sensible manager would ideally post signs on the outer doors advising customers of the issue but NO signs there. NO signs on the counter, NO signs anywhere. The clerk did tell me that they made an "announcement" from time to time for the benefit of customers who are been waiting in line forever. The clerk did turn to the manager who was lounging on the back wall and asked that he post a sign. He smirked and shifted his lounging position. (This is the same useless manager that is always hanging out doing absolutely nothing.) ALL of the holiday packaging was sold out. There was one lone box that had been broken and left in the display. Heaven forbid the manager should restock! He has a nap to take! So I dropped the forty dollars in greeting cards I was going to purchase back in the rack and walked out without them or the four sheets of stamps I had come to buy. I left through the same front door that has been broken and standing open 24 hours a day 7 days a week for at least a year. This post office is a disgrace! ALSO -- the photos of a gleaming facility had to have been taken by an employee after a thorough cleaning which this post office has not seen in MONTHS. The glass doors, the counters, the floors have been perpetually filthy since we have had to start using this post office a year ago BUT they do fall right in line with the never to be repaired broken door!

Best kept secret in Frederick ... it smells good and is very clean. Lots of parking no lines and…read morefriendly service .... Every stamp you could every want . They also have gift cards and greeting cards.

One of the best post offices I've been to in a long time. Great employees with a great post…read moremistress ! This is definitely what all post offices should strive to be like. I'll drive 25 min just to deal with these ladies.

Customer service was great at this location. I went here yesterday for the first time to inquire…read moreabout passport services. I spoke with a staff member who was Asian, I'm sorry I didn't get his name but he was so helpful in answering my questions and explaining the process. I was impressed and appreciative. I went back today with my documents and a young lady named Shawnte assisted me. OMG, she was so pleasant and helpful, she patiently took care of my documents and gave clear instructions, at the same time assisted other customers just as efficiently and friendly as she did me. It is refreshing to receive this type of service AGAIN! I have gone to several USPS locations in Rockville, Bethesda, Kensington, College Park and now Beltsville. I have to say the service and tone of this Beltsville location is superior than the others. I say it's refreshing because in today's world the type of service we receive is horrible. It's absolutely horrible to call any business for assistance and receive appropriate service. We're lucky to get a person on the phone and one who can actually resolve the issue. Thank You Beltsville USPS!! You're doing something right !!

"A year has passed since I wrote my note," the narrator reveals before laying bare that he "hope[s]…read morethat someone gets my message in a bottle" in the Police's 1979 number one, UK chart-topping, hit song of the same name. But what if, instead of those pleas echoing from the vocal chords of an island castaway, they were delivered matter-of-factly from one of the many soon-to-be-satisfied patrons of the U.S. Post Office located at 10901 Rhode Island Ave. in Beltsville, Maryland? First, we would lose all manner of suspense in the lyrics credited to Sting; and, second, the narrator's devastating visual discovery of "a hundred billion bottles washed up on the shore," signifying that he's "not alone in being alone," would never have happened, because the bottle, carefully sent via USPS, would have reached its intended destination within the relayed projected time.

Don't blink or you might miss the small post office on Aldie, Va. We were on our way to Middleburg…read morewhen we passed this charming community. Aldie has a population of about 195 people, and is a beautiful historic area. The post office is a little brick building that could use a facelift on the outside. The sign out front was a bit dingy. Inside though boasted a big bay window that was covered with a pretty geranium plant and more plants graced the desk and corners of the building, compliments of The Aldie Horticultural Society. The post master was very friendly and pleasant, and stamped my postcard with the official postal stamp. I also purchased several post card stamps for my travels. The bulletin board was chock full of local flyers and news. And there's also a glass case featuring the history of the town of Aldie. The mailing supplies were running a bit low, but the charm and character of this place was refreshing. The Aldie Mill is a popular attraction, and there are a few expensive antique shops, and scenic farms and wineries. Aldie derives its name from the Mercer family, who owned the mill, and named the town after Aldie Castle in Scotland, a nod to his Scottish roots. James Monroe, 5th president, hails from this tiny village. Hours: Monday-Friday 9:00-1:00, 2:00-5:00, Saturday 9:00-12:00 no passport service

The worst experience I don't recommend this post office the rejected my return box three time for…read morenothing to but a tape $3 from them the lady was so rude and nasty.