USPS failed to deliver an Amazon package that did not require a signature. I wasn't home so I…read moremissed the two attempts. Went over to the post office and no one, including the manager can find my package. I told the manager it was high dollar & if she can reach out. Waited few business days and heard nothing, so I went back they were still unable to find it. I was given the guidance to wait few more days and this time was given the managers number for me to reach out instead of going back. Not sure what's taking so long to coordinate with the delivery driver, but it's been a process extending almost 2 weeks.

This location needs to be shut down and the staff arrested for fraudulent conduct…read more I have lost thousands of dollars in revenue due to non-delivery for paid-for next-day deliveries, as well as Amazon's same-day deliveries taking over two weeks to get, after lying and saying they attempted to deliver when a signature was not required, and none of my nine cameras videoed anyone from USPS delivering anything. They purposely do not answer the phone. They purposely do not do their jobs. They steal packages, especially during Christmas time. I now do not use vendors that use the USPS for their shipping. The lawsuit being filed has 15k signatures with the same proven grievances.

First off, I can't leave no stars or give them a half a star because they are about a half ass…read moreorganization. I've had two different congressional appointments to discuss with United States Postal Service, and why I can't get my new built & purchased house address activated and delivered. I talked to Congressman Allen's aid she forwarded my complaint about times, ended up on the desk of a woman named Pamela (706) 562-1882 Who handles the Georgia congressional Complaints. She called me 4:30 PM on a Friday and we talked. She said she would do an investigation and get back with me and She called back 19 minutes later left a voicemail that I'd have to get the cluster mailbox or pay for a PO Box and I still couldn't get certain packages delivered the end! Well state past 12 years ago a stupid law that new divisions and subdivisions have to have a cluster mailbox. It makes sense that way the postman just goes to the box and deliver all the mail and the people come and pick it up it saves fuel But there should be exclusions in there because I'm one house one they have to drive by it every day to directions when they're delivering mail to other houses that were put in for the law, but this uneducated woman said no not once, but twice, even though I had all the evidence proving that the address was made available to her post office, three years prior to the law changed! So to activate my house address I have to spend out of pocket funds for the cluster mailbox they cost $2,700 on low end just outside of town the other 7 plots on my street are nature and for sale by owner & he isn't building any more houses It's not a neighborhood because the streets only connect from the highway one way in one way out. She tried to say that it was a subdivision, wrong again you have to have a Home Division before you could have a subdivision so her lack of education and experience is being shown once again! These are the uneducated people, United States Post Pffice likes to hire and that's why they're always in US Congressional Hearings making excuses for All the stupid rules and decisions they come up with. I literally think They get together for a group function and play a game of polish darts vs playing polish archery it's safer and that decides how they waste taxpayers dollars! This truly is just another leaching Government Agency for your annual taxes should be called "anal taxes for dealing with these assholes!" Are used to believe in being nice and respectful, but after dealing with this group of idiots out of Augusta, I'm retired and they don't deserve my respect they are ran by machine and operated by brainless minions and Peons and I can't tell you who the woman I talk to which one she is but I really won't be volunteer or gift any of my tax dollars, especially if she refuses too do the one thing the USPS Government Organization is Designed to do, deliver my mail!

This is a smaller post office; however, the staff is very polite & professional. It's helpful that…read morethey're very efficient too and if there's no complicated shipping customers ahead of you, yr generally in & out within 15 min. Best advice is to be prepared when going, so you don't hold everyone else up, or at least go online to get yr questions answered before hand. I bought a book of stamps & hope everyone continues to support USPS in all that they do for everyone, without any extra accolades, they do the best that they can to get us our mail thru all of the craziness going on. God Bless, Stay Safe & Healthy

I mailed a package on Dec. 24. it is now Jan 3 and tracking shows it is still at this post office…read more I went in person today to have them help, but it was a wasted trip. the gentleman kept insisting the package is in transit and in its way to the destination. I asked where it is and what the new arrival is...he said he couldn't tell me. I tried to explain that the status changed to "in transit" the moment the post office accepted the package. The employee was unwilling to listen or help.

This is an update on the review I wrote where I had ordered a priority mail envelope on 11/3 it is…read moreNovember the 30th I have yet to receive the envelope I keep going back and checking on it it says they're processing it and yet they have time to spend money on advertisement and they tell lies on the commercials what a joke

Rude no customer service went in today I have a post office box at this location I ask the lady if…read moreI owed anything on my box and if I could get my mail since I had left my key home she reply in a very rude manor that she couldt do that so I ask to speak to.someone and she didnt call no one just ignor me I have been calling the post office number and no anwer what a wast of money is this place

Haven't received mail all month and no one answers the phone at the post office. Get it together,…read morebecause you know this administration want a reason to end the USPS

Always friendly and helpful in this location. They even showed me a few different stamp design…read moreoptions and helped me to send a package.

Absolutely the worst postal delivery service - 15 packages they have not delivered. Claims due to…read moregate code but the gate remains open. Seems as if the delivery person is too lazy to place in the box deemed for packages or will not leave at my door like every other delivery driver. No one answers the phone.

This PO office is one of the only ones in the area and even though it is small it has a little bit…read moreof everything. They have PO Boxes, Mail Drop boxes inside and outside, packages drop boxes in side and outside, passport services, pick up services, mailing supplies, and cards/ gift cards. The employees are all very nice and helpful if you have a package pick up or require their assistance.

They do not answer the phones, I can't speak for all the carriers but the one that delivers along…read moreMorgan rd is the most useless carrier. Delivers my packages to my neighbors house. Now just refuses to deliver my mail at all because she wants the box in a different location. I have not gotten my mail delivered properly in the two and a half years I have lived here. The post office clerk, Ian, is useless and opinionated without knowing all the facts. He knew about the situation with my mail from the carrier on my route and decided to enter his opinion on. "Someone took it upon themselves to move their box". No, my mailbox was in that location when I bought my house. I never took it upon myself to move it anywhere. I refuse to bring my mail to be delivered out of that post office because I can't trust it. I highly doubt that any mail that comes through there is treated with any respect. So I cannot with any confidence send packages out through there. I go to peach orchard location if I need anything mailed out. Windsor spring road is by far the worst post office I have ever worked with in my life. I would drive to another county to work with their post office over this one.

Pre-COVID review. I haven't been here since all of the COVID-19 shutdowns, but I did make quite a…read morefew trips here since I moved here in 2018. It's just way more convenient to hop on over here during a lunch break versus tackling a post office run on the weekends or even trying to make it during the odd hours off post. I haven't had a negative experience here. They have shipping materials to purchase, sell stamps, take debit cards, etc. All the normal functions of a post office.

This post office is just as typical as any other - nothing that sets it apart from any other USPS…read moreoffice I've been to. The staff is usually pretty friendly - most of them have been here for years, and it generally isn't TOO crowded or busy, but it does depend on what time of day you stop in. Try to avoid times when everyone else is thinking about stopping in the post office, such as the very beginning of the day, lunch, and the very end of the day - it can usually be crowded around these times. Otherwise, just your standard, run of the mill post office.

This post office is open until 5pm, which was perfect! I was able to make it after work to ship a…read morebox. They have the plexiglass barriers at the registers, staff wearing masks, social distancing markers in the floor as well.

some of the customers that come in to the grovetown post office are whiney, and privileged! a lot…read moreof you should check your attitude at the door!! if you package is not sealed, you have no label on it for the adress of where it's going then yes you should step to the side to complete it!! you can't be a spoiled brat and complain to management afterwards and add extra to your complaints that aren't true!! the girls at the window are very pleasant and can not hold your hand to tape or provide address labels for you, it's your responsibility not there's!

This place is HUGE! Very hard to miss and also a lot of one way turns so be careful trying to get…read morein and out of the parking lot. The lines aren't very obvious so I can imagine if it's dark or rainy you may not see them at all. The staff was very neutral, they weren't friendly but I wouldn't say they were rude. The man who helped me didn't ask how my day was and didn't seem to care either. Was just there for his job which I totally get. The inside is very well taken care of and extremely welcoming. They have flat rate boxes for you pre made and a price list for boxes on the walls. They have all the supplies one may need at a post office, well organized if I may add. I went on today and they were decorated for Valentine day, which was very cute.

As I entered, all mailing supplies were laid out and marked so it could be easily accessed. And yet…read moresomeone came from behind the counter to see if I needed help. The staff were so friendly and very helpful. Overall I had no problems with staff or finding with I need to mail the boxes to my son. The Post Office was very clean and cool as it's a warm day and I don't like being hot standing in line no matter how short or long It be.