This post office is open until 5pm, which was perfect! I was able to make it after work to ship a box. They have the plexiglass barriers at the registers, staff wearing masks, social distancing markers in the floor as well. read more

some of the customers that come in to the grovetown post office are whiney, and privileged! a lot of you should check your attitude at the door!! if you package is not sealed, you have no label on it for the adress of where it's going then yes you should step to the side to complete it!! you can't be a spoiled brat and complain to management afterwards and add extra to your complaints that aren't true!! the girls at the window are very pleasant and can not hold your hand to tape or provide address labels for you, it's your responsibility not there's! read more

Absolutely the worst post office you'll ever have the displeasure of using. They lie, are rude and somehow it's still your fault your package went missing..again. I mean, I guess, technically it is..should've went with a different carrier. What I absolutely don't understand how the staff working there is still employed. Lazy with an attitude is not something I'd ever keep on when there are so many people out there who'd do a much better job. But it seems to be an essential and maybe even critical requirement for this particular office to be hired. read more

You expect three things from a post office: 1. Ship your package (hopefully in one piece) 2. Offer down cool forever stamp designs 3. Polite service at a fast pace You can't do anything really about pricing or if someone damages your product in transit, but customer service is king. I've never had bad service at this spot, but never exceptional service either. It's more of a bland, smooth running machine! Not bad, but stay away during peak times at lunch and after work. read more

attitude for days. the mailwomen is scared of animals so she shoves as much into the mailbox as she can. local office is horrible. I'm so tired of crappy service. until service changes they'll get a crappy customer then. read more

The Grovetown Post Office is not too shabby. It is much smaller in comparison to the larger Post Offices in Augusta. Because the line to actually interact with an employee can become quite long, sometimes you can find yourself outside the door by the PO Boxes because of the Post Office's small size. I haven't had any bad interactions with any of the employees. Overall, it's not bad for a government entity...but it's not great either. read more

Can we please pay these employees more so they will quit stealing my cards with cash in them. I'm means, really, it they employees they keep opening my checks, taking things out of my packages and sealing them back up/ leaving the packing slip enclosed, and stole the two large blanket that I received a notice of delivery for are that hard up for cash, they could have just asked for a loan.. I have been more thank happy to help.. but continuing to commit mail theft is ridiculous!! I attempted to handle it with the management, who tried to convince me that they are all "upstanding employees who would never steal." Yet, offered no assistance in attempting to locate the missing items, in stopping my checks from being opened... So, I've taken it up with the OIG, and provided photos I've been collecting along the way. Maybe these highly paid, low life criminals can explain how things end up missing, opened and resealed to them. I'm not one for excuses, especially being a retired federal employee myself. There is no excuse for this type of behavior. Just do the job Uncle Sam pays you for, and if the pay isn't enough.. spend less or grab a part time... but STOP STEALING!!! read more

I did the change of address a long time ago and I got the confirmation letter But they still sending my mail and packages to my old address. read more

The cesspool of inefficiency is staggering. The worst employee attitudes for any organization that has ever existed that I know of in my 45 years of life. A stellar example of government and federal employee union incompetency. This is where parcels go to get lost or rooted through by employees. I have yet to receive a package that wasn't at least partially opened. The focus of the employees appears to be on self service, not customer service read more

Worst post office I've ever had the dishonor of dealing with. My husband and I moved into our home and requested a change of address and that mail not addressed to us be sent back to sender. They placed a paper in our mailbox instructing the mail woman to ONLY deliver mail addressed to our last name. She continues to put heaping tons of other mail in our box. We would write "return to sender" and send the mail back... and she'd put it BACK in our mailbox. We went to the post office to complain and everyone was very very rude. Guys... we were receiving other people's prescription DRUGS in the mail. After several complaints - we still get tons of mail that does not belong to us. We also have our packages placed in our neighbors box, as well. The mail lady also drives to our neighbors house during her shift to smoke a cigarette with some random man at the house. This place is the epitome of trashy. read more

This post office habitually does not scan packages that travel through it. After waiting in line for 15 minutes, I was also told by an employee (Sherry) that they can only scan 5 packages at a time. This is absolute nonsense, because they have scanned more than that before as have other USPS locations. The employees at this facility are lazy & unhelpful. Use another USPS instead of the Grovetown location. read more

I went on vacation..like I've done many times before (for a week) and I ended up with a vacancy notice in my mailbox. I've lived here since 2013 and never had this issue. When I called the person I talked to tells me my carrier informed her I moved out... my sister had her address changed who has a different last name! What's crazy is that I mowed my lawn the same day I left, there wasn't any for sale sign, and it wrong of that carrier not even check. No apologies or anything just repeating to me her carrier said I moved.... really? read more

I ship multiple times weekly using this company and location. Their customer service is always top notch. I have shipped nearly 10,000 items from this post office and not one package has been lost, stolen, or damaged. Grovetown P.O. Is very efficient. read more

THEY LIED ABOUT MY MISSING PACKAGE I ordered a backpack from target which was mailed through UPS and then Postal Service here in Grovetown took it over and they had said it was delivered to my house on a Thursday, which it wasnt. I called on Friday, and they asked me for the tracking number which i did not have for the post office, but i had for UPS. The lady whom I spoke to was rude and said under her breath "why cant people get on the website to do this right?" .......She said that she will check and and I should recieve my package that day......it never happened. I called again on Saturday, the same thing happened. I drove to the post office, the lady went to the back, and said the carrier has it in her truck and youll recieve it today. Mail came, no package....... 8:00 pm rolls around a woman came to my door from the other a whole other subdivision about 3 miles away and she had my package from thursday!!!!!!! Your post office lied over and over again, and to the lady who had the package and they kept telling her that they will get it, but never came. read more

The Grovetown Post Office has one of the rudest employees I have ever known. And don't bother asking her about your missing mail that USPS Informed Delivery says is in your box today. She will lie and tell you that you can't depend on Informed Delivery being accurate for several days after you get the email notification that a piece of mail will be in your box. So, while you wait on what you thought would be there based on Informed Delivery (and while everything else pictured in the email arrived safely), the check that I was expecting was taken by someone at the Grovetown Post office and, after several weeks, deposited or cashed. The maker of the check called to ask me if I ever received it, which I did not, and their bank has had to now involve the police. I always thought P.O. Boxes were safer for delivery...but not with the Grovetown Post Office. Shame on you! read more

The employees are incredibly rude at the post office. The delivery employees are incompetent. I will be waiting another week for my package because they decided not to deliver the package at my address (though the paper mail was delivered) and they forwarded it to FL instead. Also, you cannot contact this location by phone. read more

I have to say this post office went above and beyond with packages I was mailing to this location as I thought. After some time realized I had been sending mail to the wrong town Address which was on right on the Border. Postmaster sorted it out when we realized all packaged were being delivered no problem via UPS and Fedex and not USPS. read more

I've been coming here for 6 years since living in Grovetown. I have never had a negative event once. The staff are all friendly and courteous. Very knowledgeable and always provide recommendations to save you money and time. read more

Have been tracking a pkg. website said it it was delivered 11/12, never was, it is now 11/18. Contacted Grovetown PO and said they would ck into it & call bk,haven't heard anything..... Very poor service,felt like I was being told anything just to get out of their face. read more

Lazy staff got tracking alert package was a this post office at 4am but they open at 0900 so I waited until 0930 package might be still getting processed but tracker said out for delivery hmmmm someone is lying it's and very very expensive item last time I came here they destroyed title to my car and after talking all they way up food change they it's not their fault I paid 300 for title it was sent to them with a 1 Stamp replacement cost 15$ wow read more

I paid $35 to get my mailbox keyed and tell me where I can actually pic it up...the guy wasn't real friendly about it, no real information given, and now a week later I have NO CLUE WHERE TO GET MY MAIL read more

This post office is delivers mail to my subdivision - Mill Branch. My mail is frequently lost and misplaced. The staff at the post office were extremely rude and not helpful when I asked about my lost packages. The manager, Mike Crawley, accused me of stalking him after I phoned the post office once to inquire about undelivered Christmas gifts - He is very unprofessional. I recently ordered birthday gifts for my daughter's 13th birthday. The tracking information indicated that the packages were delivered 10 days ago. Needless to say, I have not received them. I phoned Mr. Crawley with the tracking information. He stated that he would call me back. After 48 hours of nothing- I called the post office again. Mr. Crawley stated that my package "went out with the wrong mail carrier". Later,he stated that the mail carrier had the "wrong scanner". I'm not really sure what the poorly crafted excuses mean but, I am extremely disappointed with the level of incompetence and the lack of concern. read more

I have had to call several times to find out where my mail is being delivered as it certainly has not been delivered to my address! I had to cancel 2 credit cards because my mail is continually delivered to the wrong address and whoever is getting it is not kind enough to put it back in the mail. The employees act like they are doing you a big favor when you call to ask for help. I truly wish I could we had the choice of post offices. This one is a disgrace! read more