Ehhhhhhhhhh...... I think giving this DDS 3 stars is almost…read moretoo generous. I haven't been in here in about three years or so, and that was when I first got my Georgia driver's license (purely because my home state license expired, and I could not renew it online). This DDS is usually VERY crowded, and quite noisy as well. The way they do their system is kind of funky, and a little annoying, but if you can skate through on a weekday during everyone's normal working hours, you shouldn't be in there too long. I went a couple weeks ago on a Friday afternoon to get an endorsement added to my license, and it was fairly painless for the most part. The employees are definitely hit or miss, sometimes you get a super nice one and sometimes you get a... not so nice one. Either way, I make it a point to not go to this DDS, but it was the closest one to where I was at the moment, so I just decided to stop there.

Nicole M.'s review posted 2 years ago referring to a visit from 3 years ago means that her review…read moreis possibly from about 5 years form the date of my writing this review in 06-2019. I have had to visit this location on Mike Padgett Highway several times this year. When Nicole wrote her review I would agree with her. However they have added someone who asks while you wait in line "Why you are here?". This addition is incredibly valuable. In the past I have watched people wait in line only to be told they are not even in the right office or being told they need a document they don't have with them after waiting 1-2 hours. Since adding this person service has become highly valuable. Things stay moving even when fully loaded. Customers are much happier knowing their wait has been minimized even before they get to the counter. Also that person can direct customers to online features they can use while waiting in line. They have even added two computers terminals for this process and often people just start helping each other. So even that 80-90 year old grandma or grandpa can be assisted in a way that gets them through with a kind of speed I have never witnessed before. I used an online feature before coming in, that's right from home, got a number, sat down and was called in 5 minutes and helped in about 2 minutes. If they maintain this level of service I will raise the rating from a 4 star to a 5 star.

The office in the Publix shopping center is terrific! Yea, no one wants to go to the DMV, but they…read morego out of their way to get the job done as painlessly as possible. Great service!

This review is for the West Augusta Location on Washington Rd in the Publix Shopping Center. I…read morehave been to this office three times in the last year. I was greeted as I walked through the door and promptly made it to the counter. I was served by (to be named later). She was cheerful and courteous and rapidly processed my documents for vehicle registration. I have never had such good customer service at a County office. Usually you dread going to these places, but not here. Friendly courteous and competent! Totally refreshing...

Georgia has a fair number of online services. They do require you to present hard copy documents to…read moreget a new license, of course. There was an option to fill out an application online, so my question having done that was if I brought in all the documents they asked for (with a few extras on hand just in case), would everything go smoothly? And it did. I was subject to an initial greeting where my purpose for being there was verified and I took a number and got in line. In the middle of the afternoon, it was less than ten minutes before I was seen. Presenting my stuff, doing a couple of quick tests, and paying a pretty reasonable fee, I was out of there in probably less than half an hour total. Now, some people have more complicated situations, and some people clearly don't check out all the online resources before coming, but at least from my perspective it was a pretty smooth experience and the people working there seemed like they knew what they were doing.

This DMV has the process pretty streamlined for just about all your driving needs. I recently got…read moremy license here and I was in and out in about 30 min. Coming from NY, I found this to be astonishing because in NY, going to the DMV is a three to four hour ordeal. The process to get what you need starts off at one of the computer terminals where you enter. You fill out your necessary forms and you're given a number to be seen at the main counter. The whole process is very organized and painless. The info desk staff was very helpful in answering my questions and checking to make sure I had all the documentation I needed to transfer my license from another state. I would surely not hesitate to visit this location again if I require their services in the future.

Let's set aside for a minute the considerations of South Carolina law. It cost me a lot of money to…read moreswitch my car registration here due to the way the taxes work, but I moved across the border in part for better public amenities so it would be hypocritical of me to complain. From a customer service perspective, there was a lot of complexity to getting the stuff I needed done, but given that I brought all the appropriate documents, I got the help I needed. I had to take a number, but it was not a long wait, and once I made it to a counter, I was permitted to handle everything I needed in terms of getting a license and a license plate without going back in line, which took several steps and various corrections to paperwork I had worked on. I was a bit leery of whether I would be able to get it done in one go, but I was able to get all my fees paid and walked out with a license printed on the spot (none of that temporary drivers license BS) and a license plate that I will eventually trade in for a special one with a sea turtle on it. This is not a fancy location (unlike North Augusta's local government building), but as government services go, they did a pretty good job.

Trash customer service. Women Employees would rather give you and attitude then an ear to actively…read morelisten. I paid 300 dollars because the employee didnt know how to listen then was gaslit and dismisse. Horrible impression of this state from a veteran trying to register. Do better South Carolina! Catch up!

DMV in Ballentine SC, between Chapin and Irmo…read more I have found this location to generally be able to get in and out with not too long of a wait. Upon entry you speak to person in booth that issues a paper ticket number like a deli. The numbers are different based on what service you say have come for. There is a large seated waiting area where you fill out form given with provided clipboard/pens lined on wall. Numbers are announced over loud speaker and displayed on TV screens throughout listing up to 6 numbers. There are around 6-7 active counter windows distributing the service varieties. I find the wait during weekday mornings to be between 15-20 minutes before get to a window. I would not count on short wait times in afternoon close to end of day as I've witnessed the line out the door just to get the paper ticket. The employees at windows are jovial as can be considering it is the DMV, I have not had a bad experience. One negative beside occasional long waits is sometimes they will direct you to stand and wait. I do not think the ticket system has always been used here but the implementation has been a big plus.

This DMV delivered when I visited :). I think DMV in general, across the nation, has a negative…read morestigma. From my previous home state living for 50 years, this DMV was a 180 degree delightful experience and was in and out!

They are always busy yet kind it's a breath of fresh air compared to Ca that's an all day thingread more

We went to get our cars registered... google routed us to the wrong location but we were told we…read morecould still get our cars registered there. Then we found out we had to pay at a completely different location... What a complete waste of time. You should be able to do it all under one roof . But no, apparently I needed to be driving around in the pouring rain, standing in endless lines only to be told I could register my car and get my plates but needed to drive another 40 minutes to pay at a different location. Yeah, I'm done. This can wait til next week. People are already stressed standing in line , forced to go to two different places to register vehicles isn't remotely efficient, sorry. Drove 40 minutes to pay the taxes on the cars but my husband didn't have his title so we have to wait for that now. What a mess. They don't make it easy ...Then I find out the crazy tax initially on your car, you have to pay yearly. I initially thought living in SC would be cheaper because Florida has outrageous property taxes, car insurance and home owners insurance. But we pay no state income tax, no tax on vehicles yearly .Also the utilities vendors charge outrageous rates in SC. . I'm starting to think this will be a wash, as they always find a way to get your money no matter where you live.