Spoke to DEENA on the phone who assisted me step by step as I recently moved to GA and need…read moreassistance registering my car. She couldn't be kinder and smiled throughout the service. We need more people like DEENA in customer service

It is a cruel scenario that every year for my birthday month my car tag expires. I should be…read morecelebrating and opening presents and trying not to feel so old. But instead I am reminded that I need to either go online or in person to renew my tag. Because there was a change of mailing address, I did not receive my renewal notice in the mail so I knew a trip to Peach Orchard road was a coming. I have to say, I was pleasantly surprised. I walked in and an electronic screen asked my purpose for being there. I pressed the appropriate button and my paper ticket popped out. I sat down and listened for the next number. It was 10 in front of mind. I was not hopeful. As I sat there, I soon observed an employee whose job it appears is to answer questions and help people make the right selection when checking in. That is thoughtful. But I still anticipated a long wait. I began catching up on the local news when all of a sudden numbers were being called out over the intercom. Sometimes two at a time. In less than 20 minutes, I was seated across from someone telling her I needed to renew my tag. In less than 5 minutes I had not only renewed my tag, but updated my mailing information and phone number. Talk about efficient. I left impressed. If you live in Richmond County, this is the place to go. Trust me. *Insider's Tip -They will ask for an acceptable ID (driver's license, etc) so be sure to have it on hand.

The office in the Publix shopping center is terrific! Yea, no one wants to go to the DMV, but they…read morego out of their way to get the job done as painlessly as possible. Great service!

This review is for the West Augusta Location on Washington Rd in the Publix Shopping Center. I…read morehave been to this office three times in the last year. I was greeted as I walked through the door and promptly made it to the counter. I was served by (to be named later). She was cheerful and courteous and rapidly processed my documents for vehicle registration. I have never had such good customer service at a County office. Usually you dread going to these places, but not here. Friendly courteous and competent! Totally refreshing...

Georgia has a fair number of online services. They do require you to present hard copy documents to…read moreget a new license, of course. There was an option to fill out an application online, so my question having done that was if I brought in all the documents they asked for (with a few extras on hand just in case), would everything go smoothly? And it did. I was subject to an initial greeting where my purpose for being there was verified and I took a number and got in line. In the middle of the afternoon, it was less than ten minutes before I was seen. Presenting my stuff, doing a couple of quick tests, and paying a pretty reasonable fee, I was out of there in probably less than half an hour total. Now, some people have more complicated situations, and some people clearly don't check out all the online resources before coming, but at least from my perspective it was a pretty smooth experience and the people working there seemed like they knew what they were doing.

This DMV has the process pretty streamlined for just about all your driving needs. I recently got…read moremy license here and I was in and out in about 30 min. Coming from NY, I found this to be astonishing because in NY, going to the DMV is a three to four hour ordeal. The process to get what you need starts off at one of the computer terminals where you enter. You fill out your necessary forms and you're given a number to be seen at the main counter. The whole process is very organized and painless. The info desk staff was very helpful in answering my questions and checking to make sure I had all the documentation I needed to transfer my license from another state. I would surely not hesitate to visit this location again if I require their services in the future.

--Location/Parking-- Limited parking in the front and back…read moreof the building. The parking lot looks to be used for truck driving testing when I was there. --Ambience-- Typical 60s office vibe with plenty of chairs in the center of the wait area. --Service/Staff-- Staff was friendly in helping with all your DMV services --Food/Products-- Varies depending on if you have your paperwork ready. --Capacity-- Can hold over 30 plus people, but be warned if you are coming in during lunch time. --Overall-- One of the hidden locations in South Carolina which gets you in and out quickly, but avoid the lunch time crowd.

Let's set aside for a minute the considerations of South Carolina law. It cost me a lot of money to…read moreswitch my car registration here due to the way the taxes work, but I moved across the border in part for better public amenities so it would be hypocritical of me to complain. From a customer service perspective, there was a lot of complexity to getting the stuff I needed done, but given that I brought all the appropriate documents, I got the help I needed. I had to take a number, but it was not a long wait, and once I made it to a counter, I was permitted to handle everything I needed in terms of getting a license and a license plate without going back in line, which took several steps and various corrections to paperwork I had worked on. I was a bit leery of whether I would be able to get it done in one go, but I was able to get all my fees paid and walked out with a license printed on the spot (none of that temporary drivers license BS) and a license plate that I will eventually trade in for a special one with a sea turtle on it. This is not a fancy location (unlike North Augusta's local government building), but as government services go, they did a pretty good job.

DMV in Ballentine SC, between Chapin and Irmo…read more I have found this location to generally be able to get in and out with not too long of a wait. Upon entry you speak to person in booth that issues a paper ticket number like a deli. The numbers are different based on what service you say have come for. There is a large seated waiting area where you fill out form given with provided clipboard/pens lined on wall. Numbers are announced over loud speaker and displayed on TV screens throughout listing up to 6 numbers. There are around 6-7 active counter windows distributing the service varieties. I find the wait during weekday mornings to be between 15-20 minutes before get to a window. I would not count on short wait times in afternoon close to end of day as I've witnessed the line out the door just to get the paper ticket. The employees at windows are jovial as can be considering it is the DMV, I have not had a bad experience. One negative beside occasional long waits is sometimes they will direct you to stand and wait. I do not think the ticket system has always been used here but the implementation has been a big plus.

This DMV delivered when I visited :). I think DMV in general, across the nation, has a negative…read morestigma. From my previous home state living for 50 years, this DMV was a 180 degree delightful experience and was in and out!

They are always busy yet kind it's a breath of fresh air compared to Ca that's an all day thingread more

We went to get our cars registered... google routed us to the wrong location but we were told we…read morecould still get our cars registered there. Then we found out we had to pay at a completely different location... What a complete waste of time. You should be able to do it all under one roof . But no, apparently I needed to be driving around in the pouring rain, standing in endless lines only to be told I could register my car and get my plates but needed to drive another 40 minutes to pay at a different location. Yeah, I'm done. This can wait til next week. People are already stressed standing in line , forced to go to two different places to register vehicles isn't remotely efficient, sorry. Drove 40 minutes to pay the taxes on the cars but my husband didn't have his title so we have to wait for that now. What a mess. They don't make it easy ...Then I find out the crazy tax initially on your car, you have to pay yearly. I initially thought living in SC would be cheaper because Florida has outrageous property taxes, car insurance and home owners insurance. But we pay no state income tax, no tax on vehicles yearly .Also the utilities vendors charge outrageous rates in SC. . I'm starting to think this will be a wash, as they always find a way to get your money no matter where you live.