Great location with polite employees…read more It was fairly busy. Most likely because of the season. Still it was fairly quick in and ouout. Inside the building is clean compared to other post offices.

I have not been receiving all of my main on top of that I am getting other people's mail in my…read moremailbox instead... I went to post office spoke with the manager she was very dismissive and unbothered, she said I'm probably not getting my mail because someone probably told them that I no longer live at that address.. I have Been living here for 9 yrs.. . so that does not make any sense.. she looked at my ID and said she will talk to the driver she never wrote down my name or address, she also did not check to see if I had any mail.. She was not pleasant at all..

Filthy building, and very rude service. The man working behind the door, clearly hates people…read moreshutting the door in my face when I asked if I could leave a package that had postage on it already. Then talked about me behind the shut door with fellow workers audibly. I just wanted to drop off a package.

No line, but still slow. Customer service was decent and pleasant, way better than the floyd branch…read morethat's for sure. Another woman was in line and the clerk had enough sense to call for help vs have the woman wait. I mean who wants to wait while someone is doing passport stuff? Now there is a line and the clerk that was called from the back hasn't shown up yet. One lady just left her package like fuck it. That's a shame!

Do not ship your Amazon packages here for pickup. I did and my package magically got shipped to…read morethe CVS instead. UPS tracking says they tried to deliver to the UPS store, but couldn't. The store was open when they tried to deliver, so I can't understand what the problem was, unless they refused delivery. It makes no sense. I tried to talk to the manager about it but he couldn't give me any explanations and he was very rude. He actually blamed Amazon for the screw up! I will never make the mistake of using this location for anything again. I have been a UPS customer for years and have never been treated so poorly.

This is always my package and mail spot. The service and employees are fast and efficient.read more

I mailed a package on Dec. 24. it is now Jan 3 and tracking shows it is still at this post office…read more I went in person today to have them help, but it was a wasted trip. the gentleman kept insisting the package is in transit and in its way to the destination. I asked where it is and what the new arrival is...he said he couldn't tell me. I tried to explain that the status changed to "in transit" the moment the post office accepted the package. The employee was unwilling to listen or help.

This is an update on the review I wrote where I had ordered a priority mail envelope on 11/3 it is…read moreNovember the 30th I have yet to receive the envelope I keep going back and checking on it it says they're processing it and yet they have time to spend money on advertisement and they tell lies on the commercials what a joke

First off, I can't leave no stars or give them a half a star because they are about a half ass…read moreorganization. I've had two different congressional appointments to discuss with United States Postal Service, and why I can't get my new built & purchased house address activated and delivered. I talked to Congressman Allen's aid she forwarded my complaint about times, ended up on the desk of a woman named Pamela (706) 562-1882 Who handles the Georgia congressional Complaints. She called me 4:30 PM on a Friday and we talked. She said she would do an investigation and get back with me and She called back 19 minutes later left a voicemail that I'd have to get the cluster mailbox or pay for a PO Box and I still couldn't get certain packages delivered the end! Well state past 12 years ago a stupid law that new divisions and subdivisions have to have a cluster mailbox. It makes sense that way the postman just goes to the box and deliver all the mail and the people come and pick it up it saves fuel But there should be exclusions in there because I'm one house one they have to drive by it every day to directions when they're delivering mail to other houses that were put in for the law, but this uneducated woman said no not once, but twice, even though I had all the evidence proving that the address was made available to her post office, three years prior to the law changed! So to activate my house address I have to spend out of pocket funds for the cluster mailbox they cost $2,700 on low end just outside of town the other 7 plots on my street are nature and for sale by owner & he isn't building any more houses It's not a neighborhood because the streets only connect from the highway one way in one way out. She tried to say that it was a subdivision, wrong again you have to have a Home Division before you could have a subdivision so her lack of education and experience is being shown once again! These are the uneducated people, United States Post Pffice likes to hire and that's why they're always in US Congressional Hearings making excuses for All the stupid rules and decisions they come up with. I literally think They get together for a group function and play a game of polish darts vs playing polish archery it's safer and that decides how they waste taxpayers dollars! This truly is just another leaching Government Agency for your annual taxes should be called "anal taxes for dealing with these assholes!" Are used to believe in being nice and respectful, but after dealing with this group of idiots out of Augusta, I'm retired and they don't deserve my respect they are ran by machine and operated by brainless minions and Peons and I can't tell you who the woman I talk to which one she is but I really won't be volunteer or gift any of my tax dollars, especially if she refuses too do the one thing the USPS Government Organization is Designed to do, deliver my mail!

This is a smaller post office; however, the staff is very polite & professional. It's helpful that…read morethey're very efficient too and if there's no complicated shipping customers ahead of you, yr generally in & out within 15 min. Best advice is to be prepared when going, so you don't hold everyone else up, or at least go online to get yr questions answered before hand. I bought a book of stamps & hope everyone continues to support USPS in all that they do for everyone, without any extra accolades, they do the best that they can to get us our mail thru all of the craziness going on. God Bless, Stay Safe & Healthy

Always friendly and helpful in this location. They even showed me a few different stamp design…read moreoptions and helped me to send a package.

Absolutely the worst postal delivery service - 15 packages they have not delivered. Claims due to…read moregate code but the gate remains open. Seems as if the delivery person is too lazy to place in the box deemed for packages or will not leave at my door like every other delivery driver. No one answers the phone.

Haven't received mail all month and no one answers the phone at the post office. Get it together,…read morebecause you know this administration want a reason to end the USPS

Rude no customer service went in today I have a post office box at this location I ask the lady if…read moreI owed anything on my box and if I could get my mail since I had left my key home she reply in a very rude manor that she couldt do that so I ask to speak to.someone and she didnt call no one just ignor me I have been calling the post office number and no anwer what a wast of money is this place

USPS failed to deliver an Amazon package that did not require a signature. I wasn't home so I…read moremissed the two attempts. Went over to the post office and no one, including the manager can find my package. I told the manager it was high dollar & if she can reach out. Waited few business days and heard nothing, so I went back they were still unable to find it. I was given the guidance to wait few more days and this time was given the managers number for me to reach out instead of going back. Not sure what's taking so long to coordinate with the delivery driver, but it's been a process extending almost 2 weeks.

My experience with the USPS employee named Jeff was extremely unprofessional and disappointing. I…read morecame in simply trying to explain that my packages were not being delivered because I recently moved into a gated community and USPS needs a gate code to access the property. Before I could even finish explaining the issue, Jeff repeatedly interrupted me, raised his voice, and spoke to me in a rude and disrespectful manner as if being loud was going to intimidate me. Instead of actually listening and helping solve the problem, he handed me a slip to place in my mailbox for the carrier. The issue with that solution is that the mailbox itself is located inside the same gated area, so the carrier still cannot access it. I was trying to explain that, but he continuously cut me off. Customer service starts with listening. A simple conversation and a little patience could have resolved the issue. I understand everyone has difficult days, but no customer deserves to be spoken to with disrespect when they are just seeking help. I hope USPS addresses both the lack of communication and the need for better solutions for residents in gated communities.

I've been going here for about a year. Haven't had any problems yet. There is a large selection of…read moreP.O. Boxes for those who need another mailbox. Located between Advanced Auto-parts and Rush's

I ordinarily don't have a problem with the USPS because I have a great courier who is always…read moreconsiderate and consistent with his deliveries to my residence. He even knocks on the door and hand delivers my packages to me. Something that no other courier (including other USPS mail persons) does so it baffles me what happened on September 25, 2026. There was a package (and a rather personal one) that was slated to be delivered on this day. I know my driver's route (at least my section) like the back of my hand so I know when he drops off my mail/packages daily as it's always around the same time. In any case I was tracking the delivery for my package and noticed that (right on cue) around that specific time the tracking indicated the package had been handed directly to the resident at the intended address. Except that it wasn't. Looked all around my property thinking that maybe it was left somewhere as I had to step out momentarily from my residence. Checked with my nearby neighbors to see if they had got it by mistake. None of them did. Then finally several hours later a neighbor (who isn't even nearby) came knocking on my door to hand me my package and said they got it by mistake. A package they had for several hours, clearly saw the name on it wasn't theirs and an address not remotely close to theirs but they decided to open and rifle through it just to see what was inside (which again was personal and private things) before deciding to be honest and give to me what was mine. I'm upset with my neighbor for obvious reasons but I'm more upset with USPS as this should have never happened. For over 30 years I've lived at the same address and never had a problem with a package being delivered to my house. Even if I'm not home and I miss a delivery they leave it on my backdoor steps (where it's hidden out of sight from the street). I don't believe it was the usual courier who did this based on the comments I stated before. In any case as soon as I saw the tracking stated delivered and I didn't have it I called the USPS customer service number. They in turn told me there was nothing they could do since the tracking indicated it was delivered to the resident at my address and to contact the West Main Street office. For 3 hours I tried calling the West Main Street office for no one to pick up. Gave up at 5pm since that was their closing hours. The next day I went to the West Main Street location. Tried to find someone to talk to about my package delivery issue and before I could even finish my sentence the female attendant at the counter tells me I have to go to the South Lake Drive location if I have a problem with a delivery, then turns her back to go work on something else. By the way the location was empty and I was the only customer in line during that early part of the morning. In any case I go to the South Lake Drive location, which by the way had a huge line - nearly out the door, and they had only one associate working the counter. Why? This doesn't make any sense. In any case I get to the front of the line to speak with the associate to try to explain the issue with the delivery of my package and again I get cut off before I could finish. Tells me I need to speak with the route supervisor who isn't there. I ask if there's any supervisor I can speak to. Tells me 'no' and tells me the person I need to speak to doesn't work weekends. Advises me to comeback on a weekday to file a complaint which I tell him I can't do because of work. He then basically gives me a "sucks to be you" look and moves on to the next customer while I'm still trying to explain the issue, ushering me out of the line. Rude, discourteous and disingenuous is how I would describe my interactions at both the West Main Street and South Lake Drive locations. Couriers should know their routes, even the substitute ones and shouldn't be allow to mark packages as delivered to the right residence when clearly on this day the courier didn't. My house is clearly marked with my address numbers on both the back and front. If this driver was using GPS it would have taken them down one of two side roads (both of which are very close to the main 4-lane highway) and direct to my house (which can be seen from the side roads but not the highway due to a storage garage building placed on the property in front of my land owned by another entity). Because of the ineptness of the courier on this day they exposed my personal life and situation to a stranger who had no business receiving my package which allowed them to see the contents and know things about me that I wouldn't share with anyone I wasn't comfortable with sharing. I'm embarrassed, humiliated, outraged and filled with so much anger over this. It seems the only thing the other USPS locations (and customer call center) want to do is pass the buck with each other and keep one jumping from one place to the next. It's just inexcusable.

Really slow. Only one clerk. Friendly and efficient when you finally get up to counter. Don't…read moreknow why they can't call for backup. 6 people were standing in line and a few left.