I mailed a package on Dec. 24. it is now Jan 3 and tracking shows it is still at this post office…read more I went in person today to have them help, but it was a wasted trip. the gentleman kept insisting the package is in transit and in its way to the destination. I asked where it is and what the new arrival is...he said he couldn't tell me. I tried to explain that the status changed to "in transit" the moment the post office accepted the package. The employee was unwilling to listen or help.

This is an update on the review I wrote where I had ordered a priority mail envelope on 11/3 it is…read moreNovember the 30th I have yet to receive the envelope I keep going back and checking on it it says they're processing it and yet they have time to spend money on advertisement and they tell lies on the commercials what a joke

Rude no customer service went in today I have a post office box at this location I ask the lady if…read moreI owed anything on my box and if I could get my mail since I had left my key home she reply in a very rude manor that she couldt do that so I ask to speak to.someone and she didnt call no one just ignor me I have been calling the post office number and no anwer what a wast of money is this place

Haven't received mail all month and no one answers the phone at the post office. Get it together,…read morebecause you know this administration want a reason to end the USPS

First off, I can't leave no stars or give them a half a star because they are about a half ass…read moreorganization. I've had two different congressional appointments to discuss with United States Postal Service, and why I can't get my new built & purchased house address activated and delivered. I talked to Congressman Allen's aid she forwarded my complaint about times, ended up on the desk of a woman named Pamela (706) 562-1882 Who handles the Georgia congressional Complaints. She called me 4:30 PM on a Friday and we talked. She said she would do an investigation and get back with me and She called back 19 minutes later left a voicemail that I'd have to get the cluster mailbox or pay for a PO Box and I still couldn't get certain packages delivered the end! Well state past 12 years ago a stupid law that new divisions and subdivisions have to have a cluster mailbox. It makes sense that way the postman just goes to the box and deliver all the mail and the people come and pick it up it saves fuel But there should be exclusions in there because I'm one house one they have to drive by it every day to directions when they're delivering mail to other houses that were put in for the law, but this uneducated woman said no not once, but twice, even though I had all the evidence proving that the address was made available to her post office, three years prior to the law changed! So to activate my house address I have to spend out of pocket funds for the cluster mailbox they cost $2,700 on low end just outside of town the other 7 plots on my street are nature and for sale by owner & he isn't building any more houses It's not a neighborhood because the streets only connect from the highway one way in one way out. She tried to say that it was a subdivision, wrong again you have to have a Home Division before you could have a subdivision so her lack of education and experience is being shown once again! These are the uneducated people, United States Post Pffice likes to hire and that's why they're always in US Congressional Hearings making excuses for All the stupid rules and decisions they come up with. I literally think They get together for a group function and play a game of polish darts vs playing polish archery it's safer and that decides how they waste taxpayers dollars! This truly is just another leaching Government Agency for your annual taxes should be called "anal taxes for dealing with these assholes!" Are used to believe in being nice and respectful, but after dealing with this group of idiots out of Augusta, I'm retired and they don't deserve my respect they are ran by machine and operated by brainless minions and Peons and I can't tell you who the woman I talk to which one she is but I really won't be volunteer or gift any of my tax dollars, especially if she refuses too do the one thing the USPS Government Organization is Designed to do, deliver my mail!

This is a smaller post office; however, the staff is very polite & professional. It's helpful that…read morethey're very efficient too and if there's no complicated shipping customers ahead of you, yr generally in & out within 15 min. Best advice is to be prepared when going, so you don't hold everyone else up, or at least go online to get yr questions answered before hand. I bought a book of stamps & hope everyone continues to support USPS in all that they do for everyone, without any extra accolades, they do the best that they can to get us our mail thru all of the craziness going on. God Bless, Stay Safe & Healthy

Always friendly and helpful in this location. They even showed me a few different stamp design…read moreoptions and helped me to send a package.

Absolutely the worst postal delivery service - 15 packages they have not delivered. Claims due to…read moregate code but the gate remains open. Seems as if the delivery person is too lazy to place in the box deemed for packages or will not leave at my door like every other delivery driver. No one answers the phone.

USPS failed to deliver an Amazon package that did not require a signature. I wasn't home so I…read moremissed the two attempts. Went over to the post office and no one, including the manager can find my package. I told the manager it was high dollar & if she can reach out. Waited few business days and heard nothing, so I went back they were still unable to find it. I was given the guidance to wait few more days and this time was given the managers number for me to reach out instead of going back. Not sure what's taking so long to coordinate with the delivery driver, but it's been a process extending almost 2 weeks.

This location needs to be shut down and the staff arrested for fraudulent conduct…read more I have lost thousands of dollars in revenue due to non-delivery for paid-for next-day deliveries, as well as Amazon's same-day deliveries taking over two weeks to get, after lying and saying they attempted to deliver when a signature was not required, and none of my nine cameras videoed anyone from USPS delivering anything. They purposely do not answer the phone. They purposely do not do their jobs. They steal packages, especially during Christmas time. I now do not use vendors that use the USPS for their shipping. The lawsuit being filed has 15k signatures with the same proven grievances.

I have not been receiving all of my main on top of that I am getting other people's mail in my…read moremailbox instead... I went to post office spoke with the manager she was very dismissive and unbothered, she said I'm probably not getting my mail because someone probably told them that I no longer live at that address.. I have Been living here for 9 yrs.. . so that does not make any sense.. she looked at my ID and said she will talk to the driver she never wrote down my name or address, she also did not check to see if I had any mail.. She was not pleasant at all..

Great location with polite employees…read more It was fairly busy. Most likely because of the season. Still it was fairly quick in and ouout. Inside the building is clean compared to other post offices.

Filthy building, and very rude service. The man working behind the door, clearly hates people…read moreshutting the door in my face when I asked if I could leave a package that had postage on it already. Then talked about me behind the shut door with fellow workers audibly. I just wanted to drop off a package.

No line, but still slow. Customer service was decent and pleasant, way better than the floyd branch…read morethat's for sure. Another woman was in line and the clerk had enough sense to call for help vs have the woman wait. I mean who wants to wait while someone is doing passport stuff? Now there is a line and the clerk that was called from the back hasn't shown up yet. One lady just left her package like fuck it. That's a shame!

This post office is open until 5pm, which was perfect! I was able to make it after work to ship a…read morebox. They have the plexiglass barriers at the registers, staff wearing masks, social distancing markers in the floor as well.

some of the customers that come in to the grovetown post office are whiney, and privileged! a lot…read moreof you should check your attitude at the door!! if you package is not sealed, you have no label on it for the adress of where it's going then yes you should step to the side to complete it!! you can't be a spoiled brat and complain to management afterwards and add extra to your complaints that aren't true!! the girls at the window are very pleasant and can not hold your hand to tape or provide address labels for you, it's your responsibility not there's!