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    UScellular & T-Mobile

    2.6 (7 reviews)
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    Cellcom

    Cellcom

    (1 review)

    I went into cellcom Saturday am the 24th. There is a girl dark hair glasses I guess I was talking…read moreto loud , she came over told me I needed to lower my voice. First off I can't hear well in my left ear so yes I had a tendency to take louder. She was rude about it. Then I was finishing up with the nice girl helping me. I was getting ready to go I wanted to quick show her something and still was asking some ?. This terrible clerk comes over tells me there are 2 ppl waiting to be waited on so basically saying get out of here. I looked at here like ok and left . I was very upset leaving it bothered me . Like a was a burden. I felt like she doesn't care for me . She attacked me 2. I never ever had anyone treat me like that there. I been going over 20 years years. I totally really not happy with cellcom. So if you have a ear you can't hear out and you talk loud don't worry she let you know. If any customers are waiting she will let you know so you can leave. I worked in customer service my whole life I would never treat someone that way. Funny she had no customers by her but she was worried about the 2 . As a former Mgr of a place your suppose to talk to customers for a bit . I seen lots of ppl talk for a bit is she going to kick them out too. I felt like I had a target on my back with her. I might leave cellcom if that's the way this girl is going to treat me . Sad considering I been then over 20 years .but if you don't mind being treating like crap from this clerk go ahead.

    Spectrum

    Spectrum

    (20 reviews)

    Canceling my wifi was a 1 hour phone call for no reason, & returning equipment I waited over an…read morehour with 2 people in front of me at the Appleton location when I arrived. Do NOT recommend. If you're returning equipment just figure out how to mail it. We switched to AT&T fiber for better pricing (consistent, at least) & customer service. Workers seem fine it's not them entirely it's the company. Don't do it, go with someone else. Not to mention their service is inconsistent and about 1/2 of the speed you pay for. Don't do it.

    After decades with Spectrum and extortionary costs, along with dismal in town (Appleton) speeds…read more(contrary to what they advertise), we finally switched to TDS. Our monthly cost have gone from $250/ month to $50 a month which is guaranteed for 2 years. We still get all the streaming services as before (using Roku stick for both services.) Best of all our internet speed has gone from 60-75 Mbs to 500 Mbs upload as tested with a speed tester. What's really unbelievable is that we waited so long to do this. And having to going in to the Spectrum store in Appleton (which is mandatory to discontinue the service) we did not complain and were friendly, being happy to be rid of this costly and terrible internet speed service. The agent on the other hand looked like he was a ticking time bomb ready to explode at any second. Even though it was a terrible visit experience, we were just as happy coming out of the store as going in, being relieved at having made this switch.

    UScellular & T-Mobile - mobilephones - Updated May 2026

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