She brought my iPhone back to life after a good drenching. Save me from having to get a new iPhone…read moreor go through insurance to receive a new one ! She did her work quickly and promptly. ...and she has a beautiful dog so there's a bonus. I know several other people that are very supportive of her business transactions. She's very affordable and dependable. Nicely done

I went in for a cracked screen repair, and Christy was so nice and so helpful. She started right…read moreaway, and the $300 repair only took half an hour. I got back and she had my phone charging for me and even put on a screen protector for free. Christy is very caring and gave us Washington/Oregon recommendations since we are visiting from California and even her dog Nova gave us a friendly welcome.

They replaced the screen on my iphone while I waites and gave me a veterans discount. Mr Hauner was…read morepolite and technically competent. Bill P.

I hate buying new phones, and these guys have fixed or updated mine for the last few years. I've…read morehad batteries replaced as well as a new charger port installed, neither of which I would have been able to accomplish on my own. Not really sure what the negative reviews here are about. Some things like back orders and software glitches are beyond their control. They're pretty clear with me before I leave the store that they'll let me know when the part comes in. Great service, friendly guys to work with. And the TVLand reruns are a great feature in the store.

VERY knowledgeable Crew who will fix what they say they will.read more

Great affordable phone repairs recommend it to anyone!!! Amazing customer service, great location…read morenot to far from downtown Yakima. It has from cases to phones to repairs you name anything that you need for you're Mobil device they have!! They come in clutch

They helped us set up our new iPhones but it took forever and we later found out our cellular…read morecarrier would have done it for free. The guy didn't seem to know exactly what he was doing and we stood there while he played around with it part of the time. Didn't explain much and what he did tell us was way over our heads. $70 later we walked out with some new cords, adapters and a $30 case for my wife. She looked online for a new case and found one just like theirs for $9.99. Took the $30 back and they gave me credit. Then adapters didn't work. Took them back. Then one of the car adapters was the wrong one. He had me use the old one but rigged it up to use the old one since he didn't have the right one in stock. It was just one thing after another and I ended up there at least 3 times. I'm reluctant to use them again esp after reading more unfavorable reviews. They need more staff.

I went here to fix an Iphone 11 screen, after a few months the screen went black. When I brought it…read moreback They insisted I had cracked the screen. I told them I hadn't and was using it when this happened. I took the screen cover off and showed the there was no crack. The man agreed with me. I asked how much it would be to fix. They told me it would be 165$ to fix after I had paid 180$ dollars for the first screen. The iphone 11 as of 03/19/2024 is 199$ dollars at walmart.com. I am very frustrated that I was sold a faulty screen and bad service.

We worked with Jairod at the Pendleton store. Both my wife & I were very impressed. He not only…read morehelped us in a timely fashion, but he was multitasking without skipping a beat. He knew his way around the Verizon software and knew who to talk to and what to do that would give us the highest value. This included adding a line and upgrading a new phone. We had to give a 5 star review!

Cameron was so awesome and helpful. addressed all my concerns and helped me understand my bill. He…read morecalled multiple times to get me all the information I needed. Cameron was great!!!

I went to U.S. Cellular in Hermiston to buy home wireless internet about 5 months ago. The 1st…read morewireless internet device i received was defective. I had the device replaced 2 more times, both being defective. At this point, I decided to cancel because I couldnt get a functional home internet device from their store. I was told because i was within a certain timeframe, and the devices werent working, I wouldnt have to worry about the bill. Then the bills started coming after canceling. I went back into the store 2 times and both times they told me not to worry, they would cover it, the devices just needed to be returned. More bills came in 2 months later and I kept calling and getting the run around. Its bow 5 months later, and my bill is going to COLLECTIONS! The manager wont return my calls, my bill was NOT taken care of by this store. They just lied to me until I had no option other than to pay or take a hit on my credit report. Zero stars of I could. Dont expect service after your money is spent.

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

Many thanks to the nice young man who put the SIM card back in my phone when I couldn't. It still…read morecame up with a SIM card error, but for some strange reason it fixed itself a few minutes after I left and is now working fine again.

Service was decent they charged a lot compared to other places that I've checked not a bad place…read morebut look around for more affordable options before coming here.

Went to this store two clerks were with customers. Left after 15 minutes of being ignored. Just…read morebecause you're busy is not a reason to not acknowledge customers. Will try elsewhere

Received exceptional assistance by Shailie. She was friendly, patient, and helped me solve my…read moreproblem without making me feel like an imposition. Shailie is the gold standard for customer service!

I bought a new phone and tried to transfer my contacts, etc., with no luck. So I went to the US…read moreCellular store in the Winco parking lot in Richland. The young lady there worked and worked, and was able to transfer my info! I was impressed with both associates there, their use of masks and plastic shields for protection. I've been with US Cellular for 20+ years and have good service - except for certain pockets where the signal gets weak.

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.