Impeccable service. Superior tech knowledge. There is no better place to take care of your mobile…read moreneeds. I've used them annually since their inception in Kennewick (after they moved from...?) Precision and care.

She brought my iPhone back to life after a good drenching. Save me from having to get a new iPhone…read moreor go through insurance to receive a new one ! She did her work quickly and promptly. ...and she has a beautiful dog so there's a bonus. I know several other people that are very supportive of her business transactions. She's very affordable and dependable. Nicely done

I lost my cell phone off the top of a roller coaster at Silverwood going 55 mph…read more (The Stunt Pilot coaster) My screen was totally obliterated. My insurance company replaced my old phone with a brand new one, but I was unable to salvage any of my photos or videos. These photos and videos were extremely important to myself​ and My daughters. My son came down and sp​ent the entire summer with us and we took tons of pictures and videos with the kids having fun being silly all summer. Because my phone screen was totally broken The only way to get to the data on my phone was to put a brand new screen on it. Since my new phone was the exact same phone Nathan was able to switch the screens from my new phone and back up all the data from my old phone. This process required him to remove the broken phone screen and remove the working screen from my new phone, he then had to attach the new screen to my old phone and back up all the data, he then reassembled both of the phones in the original order. This was not a very hands-off job and he worked hard to help me save our priceless family relics He was incredibly helpful and his fee was very affordable. I highly recommend Nathan at Pendleton cell repair. He did the job fast and exceeded my expectations.

From the owner: Cellphone repair and hobby shop.read more

They replaced the screen on my iphone while I waites and gave me a veterans discount. Mr Hauner was…read morepolite and technically competent. Bill P.

I hate buying new phones, and these guys have fixed or updated mine for the last few years. I've…read morehad batteries replaced as well as a new charger port installed, neither of which I would have been able to accomplish on my own. Not really sure what the negative reviews here are about. Some things like back orders and software glitches are beyond their control. They're pretty clear with me before I leave the store that they'll let me know when the part comes in. Great service, friendly guys to work with. And the TVLand reruns are a great feature in the store.

Only reason why it's a 3 is for customer service. Got my…read moreiPhone 11 screen replaced and it would scroll by itself. Took it back they replaced it for free same problem.

Very inexpensive and really nice people. I'm getting ready…read moreto have a brand new battery put in my iPhone 12 and these people do it for really reasonable.

Had to bring my iPhone in to have the screen replaced and had some hiccups with my Apple account…read more Carson is an absolute exceptional customer representative. He went above and beyond to help me. Very knowledgeable and attention to detail. Recommend 100%

First, it's nice that the shop, unlike Verizon or numerous other electronic venues, doesn't deafen…read morethe visitors with loud heavy-beat music fit for late nights and drunken orgies. The shop is well-organized, and Carson was able to easily direct me to the items I needed--three of them. And I left one, a larger item, at the cash register and didn't discover it until home, some 30 miles away. I called and Carson said he picked it up right away, put my name on it and it would be waiting when I returned to pick it up--which was two weeks later, and another employee knew exactly what I was talking about and produced it without the slightest hassle. That is what I call thoughtful service. Employees are polite, they listen, they have answers. And you don't need to wait endless hours listening to noisy rock wannabes. Thank you, Batteries Plus!

Customer service is consistently good. I especially appreciate their assistance with the copy and…read morescanning machines.

I stopped by the print services on two different occasions today. The girl behind the counter that…read moredoes the graphic design has absolutely NO customer service. She has NO desire to work with clients, and had absolutely NO interest in helping me. She really needs to find a different line of work. Thank you, I took my business elsewhere. Will not ever go back! Unsatisfied Customer

This morning, my iPhone 5 got squished in the hinge of my trunk. Brilliant move, I know. Anyway,…read morethe screen was completely cracked, partly black, and pieces of glass were falling out of the case so I needed a new screen. I googled cell phone repairs in the Tri City area and found this place. I remembered seeing a review on here that was not good so I wasn't sure what to expect. It was about 9am when I tried calling the number listed on their site-- no answer. Turns out, they don't open till 10 (couldn't find hours listed anywhere on their site, but it's 10-7 on M-F). I dropped by at 10:30 this morning and stood there very awkwardly for what felt like several minutes as the owner chatted it up with a repairman. He knew I was there, but didn't offer to help me or even acknowledge that he'd be right with me. It was very weird. When he finally said "hi" to me, I told him what I needed. Fortunately, they had iPhone 5 screens in stock and he said he could have it fixed in 15 minutes (yay!), but it'd cost $225 plus tax. I didn't even pay $225 when I bought the phone, but I'm not due for an upgrade yet so I didn't have much choice. He said he could save me about $20 if I paid in cash, so I left the phone with him while I went to the bank. When I returned about a half hour later, he was chatting with the repairman again and blocking the doorway. I stood there outside for what felt like FOREVER while the owner failed to acknowledge my presence for quite a while again. He eventually said "come on in." So I came in. My phone wasn't yet ready. I paid and received no receipt, so hopefully I don't have problems later. I waited another 15 minutes for my phone. When it was finally ready, he did give me a free screen protector (which I didn't really need because my phone is always in a case), but, it bubbled when he put it on so I'll probably be peeling it off soon. He didn't seem to be bothered by the bubbling. Pretty half-assed if you ask me. In the end, my phone works as good as new. He said he used real Apple parts, which he claims none of his competitors can get. And, as expensive as it was, it was still cheaper than the competitor or buying a new phone. It was also convenient that I could get it fixed on the spot. So, if you need a new screen immediately, come here. Otherwise, go somewhere else. Also, you can supposely sell your old phones here no matter what condition they're in.

Need to keep your word on the price and not change them. Be more polite customers are right.read more

Blue Mountain Tech,Travis,did a good install on my new desktop in October,2020.Now company takes a…read morelong time to respond to phone & email inquiries & will not honor Travis' commitment to help with any problems or installations.Blue Mountain now says they have closed their physical location & will not help me with computer problems or installations & only service businesses.