Our garage drain was backing up. Don Green did a thorough job of explaining what he needed to do to…read morefix our problem. He was successful in getting water to once again run through the drain and offered suggestion to maintain clearance. Don also sent a quote for replacing the drain and piping so we had an idea of cost for replacement. Excellent customer service.

Great company! Came out fixed our leak on a rental we had. Quick and responsive!…read more Thank you!

Picked out a $500 nice acoustic I was interested in - brought it out, associate asked me if I was…read moreready, I said I would like a gig bag included with this. She said let me check tag, oh, there isn't one offered on the tag. But I can give you one if you sign up for some lessons!! I said well, I actually am also looking for a Telecaster, so you work on finding me that gig bag while I check out some more guitars. Found a Telecaster I liked for $900 after playing many models. Carried it up to the desk, and a different associate says did you want to purchase that? I said yes, also that acoustic you have behind the desk, but I want two gig bags included. Mind you, at this point, I was the only customer in the store. Four associates and a manager working - do the math on the overhead on that one alone. I did not question paying their ticket price, but I said for $1400 I want a gig bag for each guitar. What does a gig bag cost somebody like Guitar Center wholesale, $5 maybe $10?? I also asked for picks but said I would pay for those... The first associate asked the manager, who stared at her computer and said if the label does not include it, we cannot do it. I was being very personable and laughing and smiling throughout this negotiation, by the way. At that point, I said, OK seriously, you're going to let a $1400 before tax sale walk out the door over a demand for a couple of gig bags that might amount to a whole $25-$30 loss to you guys? Manager stared at her computer, the associates didn't know what to do. I did - I walked out the door. Bought both guitars with hard cases instead for the same initial price of $1400 combined from your competitors online. Good luck and happy trails!

I really loved this guitar center, it was really clean and well organized. I could tell the workers…read morecared, they were really nice, chill people. it was not weird and I didn't feel rude when I was asking questions, because I knew they wanted to help me out. If I didn't live so far, they would be the only music store I would give business.

Wow this store is in serious need of a remodel. Stuff stacked ceiling high. Fabric not color…read morearranged or wrapped. Walked by two employees and they never said a word. It was hard to even find the checkout area because of so much stuff piled in front of behind and on top of the counters. I have never seen a store look this bad and we have some old ones in our area. Corporate it feels like you have forgotten about this sad little location.

The staff does not get enough credit at this store. They are understaffed and work 7 days a week to…read morekeep the doors open. I wouldn't shop anywhere else. The ladies are beyond helpful even when they work an open to close you would never know it! However corporate needs to appreciate this store. There always busy from a business standpoint they would have to make good numbers. From the looks of it treat your employees better give them a new store and stop having a million sales a week.

Cute store. Not sure if the older lady on duty should be working with the public. Maybe she was…read morejust having a bad day. Being pleasant was not her strong suit on our visit.

The selection and customer service make it worth a trip to Welter. The prices are great for brand…read morenew or used items. I find the products (chairs, desks, office accessories) to be in good working order. I have purchased a Hon chair and later I returned to buy a chair mat. Both are better quality than I could get online with a fair price. They helped me load my purchases in my car and I am so impressed with my entire experience at Welter.

I've owned a Hon Office Chair for more than 15 years. It's comfy and solidly built, but recently…read morethe height adjustment cylinder stopped working. Welter's Store came up in an internet search so I called them to see if the lifetime warranty covered the cylinder. They offered to check it out for me and called back a few days later to let me know it wasn't covered since the cylinder is a wear part. Then they offered to replace it for me as they had many used cylinders on-hand. I dropped it off at their store, expecting to pay a modest fee for such service, but they called back the NEXT DAY, and the chair was ready! These folks understand customer service like not many businesses do anymore and I'll be referring people to them whenever I get a chance! I browsed a bit while I was there and they do have quite a selection on their showroom floor. Well done Welter!

Paul and his team are the best! Not only did he help find a better more perfect diamond for my wife…read morebut helped with the direction I should take with my late mom's jewelry. Very professional, friendly, and knowledgeable.

We have been loyal customers of Kays Jewelers for 25 years. Recently we went in looking for several…read morethings, one for me and one for my husband. We met Paul, and Darius, and Cheri who provided the most *AMAZING* customer service! We found what we were looking for for both him and me, and we would 100% recommend this team if you have jewelry needs!

Great store with super staff. Top marks for personal service above and beyond.read more