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Coralville, IA

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Verizon

3.0 (14 reviews)
Open • 10:00 am - 8:00 pm
Updated a few days ago

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2 years ago

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Verizon S.

Helpful 5
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Love this 4
Oh no 1

5 months ago

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Verizon S.

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8 months ago

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Verizon S.

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1 year ago

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Verizon S.

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13
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4

3 years ago

I bought a new phone and have not received a box and address label to send back my old one. Have called Verizon four times

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Verizon S.

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6 years ago

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Verizon Customer Service

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46
5
0

9 years ago

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7 years ago

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Verizon Customer Service

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8 years ago

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Verizon Customer Service

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8 years ago

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Verizon Customer Service

Helpful 1
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10
0

9 years ago

Helpful 0
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8 years ago

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Verizon Customer Service

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10 years ago

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9 years ago

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Ask the Community - Verizon

SmartphonesPLUS - We agree with the Cedar Rapids Marketplace. Don't you? Visit our website for a cash or give us a call.

SmartphonesPLUS

(3 reviews)

Kyle and David saved my life. Literally was having the worst week ever, hit a deer, broke my…read morephone, and top of it- I'm from California and was stuck. I initially visited these guys to get my phone fixed, and while they were fixing it, they called and recommended I just use my insurance. so honest!!! Upon doing so, I noticed that not all of my photos had backed up to my iCloud, and I was devastated as I drove two days to see my 98 year old grandmother and couldn't retrieve these photo. That is, until I repaid them a visit! They had no problem slapping a temp screen on my broken phone for me to get into and get my photos back onto my replacement. Honest, hard working, and affordable. I 10000/10 will recommend them every time.

Spoke to a manager at the location in Iowa and he said that my Apple Ultra 2 watch is a fake. I…read morealmost wanted to tell him, "you're a fake!" The people at the smartphone plus can't tell if your watch is an authentic apple watch. Becareful sending anything in through the mail because if you get it back it might not be the same. I sent him proof of purchase and he still went on talking about it not being authentic. Who knows what they did with my watch? Im about stop by somewhere they can check out my watch to see if they removed anything. Also, i had them examine the Air Pods and the manager said it was a fake because of the buttons. Wtf are you smoking? Just check to see if the noise cancellimg function works. These people working there should pay whatever they qoute you especially when they are receiving exactly what they are told they are buying. I shouldnt have to think about what if they think its fake and then they send back a fake one.

The FIX

The FIX

(5 reviews)

Came here in search of a pretty phone case. Immediately the gentleman behind the counter was on his…read morephone and did not greet me in an empty store nor did he ask if I needed any help, which I did. When I asked for help I was treated like an obstacle. I expect that attitude from a teenager but maybe not a grown adult. The actual phone cases were mediocre, drop-shipped and overpriced. Unfortunate first and last experience.

I do NOT recommend The Fix for phone repairs. Went here to get my phone screen replaced last month…read moreafter an issue with the touchscreen, and the person who replaced the screen did not put my phone back together properly, causing my phone to be unusable if not on wifi, poor audio, no network signal, camera problems, and not being able to vibrate. The person who replaced my phone screen also did not address these issues when I brought them up prior to checking out as I did not have any signal after he "reassembled" it. He also did not issue any receipt. I had to take my phone to another repair shop (All About Phones in Iowa City - HIGHLY RECOMMEND) to put my phone back together properly. The person at All About Phones was able to determine that the person from The Fix didn't put all the screws back in, and the ones that were in were in the wrong spots. The aspect that makes your phone vibrate is now missing from my phone (phone will not vibrate without it - person at The Fix just didn't put that component back in). My antenna was not properly reconnected, so I had no signal, the camera and audio outputs weren't working because they were not connected properly and had the wrong screws in place interfering with their connections. It was not even properly sealed back together. Update: the screen the fix put on my phone has to be fully replaced now because it had so many issues with neon lines showing, ghost touches, dead zones where no touch would register, and being completely unusable. It's worse than my original screen that I had replaced. If I could give zero stars, I would. Will be trying to contact this company for a refund.

All About Phones

All About Phones

(30 reviews)

$$$$

The owner contacted me and was extremely helpful and willing to resolve the issue, he set up an…read moreappointment for me to have someone look at the frame of my phone and either fix it (for real) or give me a full refund so i can send to insurance. The full fix was going to take days cause they'd have to gut the whole phone and on the phone this was never mentioned. I was told that because i also had a battery put in (which was aftermarket and had information smudged off of it in two places i noticed) that i would only be refunded $140 of $180. Sure you put in a new battery, but i cant really use it..i'm sending it to insurance (Which will cost me $200 deductible ). so i can have i truly fixed phone. I wish i could give a better review, but they weren't going to help me until i gave a negative one (initial offer was only %15 another 139 charge). And i'm still out $40 and right back where i was before. The initial person looking at my phone apparently thought the bend in the phone wouldn't effect another screen as it had the last. The actual technician seemed very knowledgeable. All in all unfortunate, but a huge hassle.

Gregory was amazing! He explained everything so well and helped us get our stuff situated on time…read moreand whatever concerns we had he came to the best to ability to answer it and help our devices get fixed! We had got 2 new cases and phone plus a screen protector from there all because how amazing he did I will be coming back here for everything in the future with no doubt !! Thanks ALL ABOUT PHONES :)

UScellular & T-Mobile Store

UScellular & T-Mobile Store

(9 reviews)

When I was a kid and my mom wasn't home-- my dad would take the landline off the base so the line…read morewould beep as busy. He didn't want to be bothered. Fast forward a few decades and in my stint with adulting I can relate. I can't say I miss landlines but I am kind of jealous of many aspects of them. Like, I don't want to always be reachable or expected to be. Lucky for me, I have US Cellular. So, when I'm on vacation-- I am pretty much living the memory above with my landline lying in the hallway floor. Jokes aside, I've had three carriers in my life with a cell phone and all of them have had their issues. I don't believe any are perfect. Three reasons I'm a US Cellular costumer: 1. US Cellular has great coverage in middle of nowhere Iowa. It is my carrier of choice as a mom of two, because I won't be traveling a lot until they're older-- so what does my out of state coverage matter? I want a reliable phone in my day to day life. 3. Pricing is comparable with every carrier in the area-- so why not? I mean each have their own offers, perks, etc but eh, basically the same. 4. People and places. I've had helpful and courteous people every in-store interaction I've had in recent memory. Which is nice, because no one wants to spend their afternoon dealing with their phone. And their locations are convenient for me as well. My lower rating is mostly because instead of taking out a plan for a single line-- I joined on to my in laws. Definitely more cost effective! You'd think I could go in and split the bill each month for automatic payment? (I know other cell phone companies have this option.) Apparently not possible with their online interface. Bummer.

We had a big issue with Costco AT&T plan after we had ported all our numbers over to AT&T. We…read moreinstantly regretted our switching to AT&T because the service was extremely poor. Brandon Sanchez at US Cellular was nothing but AMAZING! He stayed with for over 3 hours helping us undo our mess with AT&T. He was extremely polite, patient, and knowledgeable and helped us to switch back to US Cellular. Big applause! Thank you so much Brandon! You are amazing!

Verizon - mobilephones - Updated October 2026

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