When I was a kid and my mom wasn't home-- my dad would take the landline off the base so the line…read morewould beep as busy. He didn't want to be bothered. Fast forward a few decades and in my stint with adulting I can relate. I can't say I miss landlines but I am kind of jealous of many aspects of them. Like, I don't want to always be reachable or expected to be. Lucky for me, I have US Cellular. So, when I'm on vacation-- I am pretty much living the memory above with my landline lying in the hallway floor. Jokes aside, I've had three carriers in my life with a cell phone and all of them have had their issues. I don't believe any are perfect. Three reasons I'm a US Cellular costumer: 1. US Cellular has great coverage in middle of nowhere Iowa. It is my carrier of choice as a mom of two, because I won't be traveling a lot until they're older-- so what does my out of state coverage matter? I want a reliable phone in my day to day life. 3. Pricing is comparable with every carrier in the area-- so why not? I mean each have their own offers, perks, etc but eh, basically the same. 4. People and places. I've had helpful and courteous people every in-store interaction I've had in recent memory. Which is nice, because no one wants to spend their afternoon dealing with their phone. And their locations are convenient for me as well. My lower rating is mostly because instead of taking out a plan for a single line-- I joined on to my in laws. Definitely more cost effective! You'd think I could go in and split the bill each month for automatic payment? (I know other cell phone companies have this option.) Apparently not possible with their online interface. Bummer.

We had a big issue with Costco AT&T plan after we had ported all our numbers over to AT&T. We…read moreinstantly regretted our switching to AT&T because the service was extremely poor. Brandon Sanchez at US Cellular was nothing but AMAZING! He stayed with for over 3 hours helping us undo our mess with AT&T. He was extremely polite, patient, and knowledgeable and helped us to switch back to US Cellular. Big applause! Thank you so much Brandon! You are amazing!

I have had two amazing experiences with mediacom customer services…read more The first time I was house sitting when the cable went out and I called and immediately copped an attitude about how they probably couldn't even help me because I had none of their account information and long story short, they rebooted the cable for me after I gave them the address of the house. I was so happy the the people I was dog sitting for after a loooonnnnng flight home from Ireland did not have to deal with no cable right when they got home and could finally put their feet up. The lady was so respectful and patient even tho I initially was being a real rip. Thanks mediacom! Today I was frustrated because the line up of channels listed first online didn't match up with my digital channels. The lady kindly informed me I needed to scroll all the way down to the bottom and said she was putting two hard copies of channel guides in the mail for me . advice for ppl who live in IC: don't sign up when all the students arrive in September. Wait for the deals.

In the last month the service has went out every single day for several hours. In the last week…read morethere has been a service outage everyday and even two in one day for over 3 hours. Communication about planned maintenance is non existent, planned maintenance was done in the middle of the day when people need their service, and customer service is no help. They rush you off the phone to not have to deal with you. I do not recommend Mediacom to anyone!

I run a small business and Cramer IT has been a huge help. easy access to services, knowledgeable…read morestaff and very reasonable pricing, They have helped our business many times and we are grateful for their services.

There are not very many options for internet, cable, and phone services here in North Liberty,…read morewhich can sometimes mean people are unhappy with the service they receive. This is so not the case when it comes to South Slope! I have used them for internet services for the last four years and I can not recall one outage. They also came over and set things up promptly each time I moved to a new apartment, and were happy to explain any questions I had along the way.

I have been being charged for a land-line phone connection that I asked to not be set-up during…read moreinstallation. They basically talked me out of it, yet have been charging me for it. They're refusing to refund me. I was not told or shown anything regarding this during installation. I have been paying via auto-pay and honestly just trusted that my bill was accurate. Very poor customer service in this regard. I will be switching my provider and looking into small-claims court. Extremely disappointing since I grew up with this company. Apparently it's gone downhill without Frances then JR. Also, I've never had great experience with their internet quality. I know some have, however. Most expensive internet in the area with marginally better service.

Big Dog has been taking care of my Dish Network system for 13 years. Every time I have a problem…read morethey are prompt on helping find a solution. I had an issue with billing and they called with me to help me get set up on autopay! They have been a great company to work with!

I visited Big Dog's website and found a page at https://bigdogsatellite.com/tv-promotions/ which…read moreadvertises an America's Top 120 package for $64. If you visit the URL and scroll towards the bottom you will see it. I sent a message thru their webform and got a call back and a message left. I returned that call and spoke with someone who insisted there is no $64 package and that I would be paying $90 for it instead. I even gave the person the page URL and he instead that they (presumable those at the Cedar Rapids office) were not responsible for what was on their corporate webpage. I posted on Big Dog's Facebook page which they promptly deleted (so I reposted and will continue to do so) and sent email through their link title Corporate on their page. A few minutes later I got a call from Zach to resolve this issue...which didn't get resolved. It just got Zach repeating that Dish Network is responsible for the pricing, no matter what the BD website says. He decided he was going to keep overtalking me and raising his voice, not a smart customer service type thing to do. I hung up on him and now I know why we left Dish Network many years ago.

I switched from Mediacom internet to century link and have been very pleased. No noticeable change…read morein download speeds and even better, no slowing down in the evening hours when everybody is online like Mediacom. Price is better too.

Started great, ended with filing complaints with the FCC and Iowa AG…read more Signing up was a great experience. So was the install. Didn't have cause to contact them until the internet speed was slow...like 4 download and 6 upload...yes, that is correct, the upload was faster than download. In the country, I have few options. Was tired of dealing with it and I could tell their customer service model had changed. Have since gone with Starlink. I cancelled with Centurylink using their app about a week before the end of the billing period and it showed me a prorated amount. I was waiting for the online amount to adjust. It didn't. Called customer service and was surprised to get someone domestically. She said my cancellation order didn't go through but that she could see I tried to cancel using the app...didn't have an explanation on why it didn't go through. Told me the prorated amount. I asked about paying the final bill and was told I'd receive a paper bill in the mail. Waiting for that paper bill, I received a "courtesy" email with an amount due that was more than the prorated amount. Using Chat, I chatted with non-domestic customer service reps and discovered they charged me a late fee. Long story short, and after chatting with a supervisor, they will not remove the late fee. Why would I have paid the full amount when I was told it would be prorated and a paper bill was forthcoming? Not my fault (now my problem) their billing system would not update the amount due to reflect the prorated amount and they would have had to refund the overpayment...and probably good luck there...more time and effort on my part. I paid the bill, minus the $18.00 late fee and filed my complaints. Not sure what happened to them, but steer clear!

Worst service ever. This company told us that they can make the system. After they came, they found…read moreto have the new cable in our building, so they would call us and set it up in 3 days. 3 days later, nothing happened. We called them many times and asked them how they would fix the situation, and they always told us, ' My supervisor will call us back, ' The team was switched,' or ' Good news, you have a ticket' for 2 weeks. Then again, nothing happened. We had to pay our cell phone service for the data instead. Finally, we decided to cancel and never use this company anymore. They should let us know if they cannot make it. Very irresponsible service. No recommendation at all.

I'm surprised to say-- and am simultaneously knocking on wood as I type-- but I've have good…read moreservice with Imon. Our previous internet provider was not in fact providing the speed we were paying for and charging a diabolical amount for this lesser service. We have three provider options where I live-- and Imon had a great deal, so we opted to try them! I popped online. Signed up. Scheduled an appointment the next week. The tech came on time. He was knowledgeable and quick. Boom. Service has been solid. Customer service has been responsive. The price is right. No complaints here! If you're sick of your internet provider give Imon a shot.

Great place. The staff was very friendly. Even had me cracking up over some crazy jokes!!! Made my…read moreday!!!! I currently do not use their service. My daughter swears by them and will not leave. That is one thing that I do look at is the customer service. She had a problem over the phone and the gentleman there took his time and was able to fix it. Way to go staff!!!

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

Kyle and David saved my life. Literally was having the worst week ever, hit a deer, broke my…read morephone, and top of it- I'm from California and was stuck. I initially visited these guys to get my phone fixed, and while they were fixing it, they called and recommended I just use my insurance. so honest!!! Upon doing so, I noticed that not all of my photos had backed up to my iCloud, and I was devastated as I drove two days to see my 98 year old grandmother and couldn't retrieve these photo. That is, until I repaid them a visit! They had no problem slapping a temp screen on my broken phone for me to get into and get my photos back onto my replacement. Honest, hard working, and affordable. I 10000/10 will recommend them every time.

Spoke to a manager at the location in Iowa and he said that my Apple Ultra 2 watch is a fake. I…read morealmost wanted to tell him, "you're a fake!" The people at the smartphone plus can't tell if your watch is an authentic apple watch. Becareful sending anything in through the mail because if you get it back it might not be the same. I sent him proof of purchase and he still went on talking about it not being authentic. Who knows what they did with my watch? Im about stop by somewhere they can check out my watch to see if they removed anything. Also, i had them examine the Air Pods and the manager said it was a fake because of the buttons. Wtf are you smoking? Just check to see if the noise cancellimg function works. These people working there should pay whatever they qoute you especially when they are receiving exactly what they are told they are buying. I shouldnt have to think about what if they think its fake and then they send back a fake one.