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    U.S. Bank Branch

    2.6 (22 reviews)
    Special Hours Closed
    Updated a few days ago

    Services - U.S. Bank Branch

    Personal banking

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    8 months ago

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    5 years ago

    They only have one teller available always a big line. They need to hired more people.

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    5 years ago

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    6 years ago

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    9 years ago

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    10 years ago

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    9 years ago

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    15 years ago

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    11 years ago

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    13 years ago

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    11 years ago

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    14 years ago

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    11 years ago

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    11 years ago

    Great bank (1200 Tennessee St). Branch manager cut red tape and provided exceptional service.

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    7 years ago

    chris is very rude and very bad customer services, next time i'll just good to a different branch.

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    14 years ago

    nice bank. friendly knowledgeable bank tellers. never a wait or long lines.

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    10 years ago

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    15 years ago

    Love this bank. Every single person working here has a smile on their face. Very friendly and very helpful. Great experience going here.

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    Bank of America Financial Center - This is the line at the bank right now, out the door!!

    Bank of America Financial Center

    (39 reviews)

    I almost have mixed reviews for writing a review here...almost. I've been banking at BofA since…read more1999 so I have to separate the Corporate croonies from this particular branch. Due to the fees to see a teller they used to charge, I'm largely an ATM girl. The only time I've graced the tellers with my presence was for new debit card holders, new checks (yes, I still write those) and to close an account. The service is ok. Occasionally condescending when encouraged not to close an account. Otherwise, the tellers all smile and seem to have a great sense of humor considering the potential danger. There are guards, but there have been a few robberies =/ (R.I.P. Officer Capoot) Otherwise, I'm here often and if all you need is quick access to cash- this will do.

    Soooooooo when did banks stop carrying change? I went to this location to get $100 worth of…read morequarters. I waited in line for about 10-15 minutes. And the lady told me they ran out of quarters and they wouldn't have any til Friday. I told the lady as I was leaving very politely that they should put a sign up stating they dont have change for the customers so that they know before waiting in line. The lady rudely said its not her problem you can tell that to the manager. Errrrrr.... I went to the Sonoma location and they were baffled that a bank doesn't have change. He looked at me in disbelief like I was pulling his leg after I told him what happened. Lady was either lazy to go get change, had an attitude problem, or didn't know what she was doing. I think it was all of the above.

    Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

    Chase Bank

    (25 reviews)

    This Chase Bank branch looks ok from the outside, but the…read moreinside is kind of dark and dumpy. The atmosphere doesn't inspire banking confidence. It's as if Corporate forgot about this one. The decor and furnishings are dated. The windows appear all foggy or dirty as if they haven't been cleaned in years. Maybe they're designed to be like that. Chase ATMs are the slowest I've used. They take forever to "think" and too many transaction steps, about double TD Bank or Wells Fargo. Teller line can get long and the bank seems short staffed. The only thing I like about this branch is the enclosure for two ATM machines since some branches only have one. After hours you need a card to get inside, or tailgate someone. The last time I used it when the inside was closed, a grungy vagabond with his belongings was sitting inside cooling off.

    The bank ATMs do not work properly. They do not accept my Chase bank card ever. I went into the…read morebank and spoke with three different employees about the problem over months of this issue. The first said she would "submit a repair request" - still nothing happened. The second told me there was nothing on my record about it and she'd never heard of such a thing. I tried to make a deposit with her and she screwed that up by trying to deposit my cash into someone else's account apparently by accident. I caught the issue when she asked me to sign and I noticed the account number wasn't mine. The third person I spoke with told me it was clearly my card that was the problem not their ATM and they couldn't help me. He told me to call the number on the back of the card. I called Chase and they told me there was nothing wrong with my card and to just go to a different ATM. The ATM machines in Napa work perfectly fine with my card so I go there now.

    U.S. Bank Branch - banks - Updated May 2026

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