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    Mechanics Bank

    3.3 (15 reviews)
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    Services - Mechanics Bank

    Personal banking

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    11 years ago

    Excellent service, they always greet you & best of all No Long Lines ¡¡¡WOW!!! This is Great

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    I love working with a small bank and I hate working with big banks.

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    First Bank - First Bank is a family-owned, independent bank with branches in California, Illinois and Missouri.

    First Bank

    (6 reviews)

    I opened an account because this bank is closest to home…read more They charge for everything - accounts, services. When I tried to pay my first bill online, the system told me that because of "transaction limits" they would pay by check (to American Express). I tried to call customer service to find out what that means. They could not explain except to say that they're different for everyone (BTW, customer service is only open on weekdays during business hours). There have been other issues during the mere two weeks I had this account, so I closed it. The service level to cost ratio isn't good enough. Then, the branch manager in San Pablo would not waive the $25 fee they charge for closing accounts of less than 6 months duration. Also, they keep the door locked. You have to ring a buzzer to be allowed in. I'll stay with Redwood Credit Union. It's not very close to home but every service is perfect. No fee for accounts, every bill paid electronically, reimbursed fees for using other banks ATMs.

    I am unsure as to why service isn't a goal for some organizations esp banking. I had a recent…read morenegative experience with the assistant manager at this location in which I had to demand service from higher management. I was then serviced by branch manager Ms. Carol (can't remember her last name), in which I was thoroughly explained how to rectify my situation. She was very thoughtful, patient and nurturing of my needs. I will be sure to request her services whenever I visit this location!

    Mechanics Bank - banks - Updated May 2026

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