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University Place, WA

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U-Haul

3.0 (1 review)
Closed • 8:00 am - 5:00 pm

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7 years ago

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Superior Contents - Photographing and cataloging each item on-site for transparent insurance reporting.

Superior Contents

(5 reviews)

Vera and her team went above and beyond during our most stressful time…read more Their whole team is professional, compassionate, detail oriented and truly care about their customers!! If you need someone to take care of your contents without the worry of anything braking, missing etc. trust these experts to take care of your needs!

A sales person from this company repeatedly visited our home after canvassing the neighborhood to…read moreevaluate for homes damaged by the bomb cyclone event in 2024. Although she was told that we did not need their services as we had already decided on another company she visited multiple times to hard sell her services. She would not take no for an answer and it was to the level of harassment. After she was told no for the final time, we received a call from Washington L&I regarding a call they received about improper asbestos-related work in our home. We had already tested the home to confirm that there was no asbestos related materials. This resulted in additional work and headache for us to refute this false report. During this disastrous time for me and my family, most of the people we have interacted with have been extremely helpful and understanding. It is unfortunate that there are some people out there who want to take advantage of our misfortune. I do not want an apology or any contact from your business. I want you to stop doing this to people, especially people who are trying to recover from a disaster. P.S. if you are an employee of this business, know that we have video monitoring of our property including of your visits. It will be difficult for you to pretend that you did not continue visiting our home even after you were told no repeatedly. I also filed an information request from the county to confirm the person who falsely reported us for having asbestos related work in our home. It was indeed someone from Superior Contents. These are people who retaliated against us after a natural disaster because we would not hire them when they showed up UNSOLICITED to our home.

SecureSpace Self Storage Nalley Valley Tacoma - SecureSpace Self Storage in Tacoma, WA.

SecureSpace Self Storage Nalley Valley Tacoma

(24 reviews)

First the pricing is reasonable and I actually signed up for the wrong area for my requested unit,…read moreI contacted their Customer Service Department and was treated with respect and she quickly resolved all my problems by researching my area I needed, at the best price and awesome professionalism. Very nice female and I forgot her name and wish I could've let you all know who she was being I'm already so tressed over this move and I was worried that by me making this mistake it was going to be a "whole other thing" that I didn't need right now. So I'm thankful for their service, kindness and knowledge. Thank you

I just paid my bill for the last month that I will be utilizing this facility. I was not notified…read moreand had my rent increase doubled! No communication no FYI no 60 or 90 days update. Automatic rent increase. I was informed that just because my size is in high demand locally they can do that. For a place that none of the doors work with your code and you have to walk all the way around to gain access seems a bit off reach. My unit is a smaller to I can easily downsize but this is notification for future tenants to get assigned lease where increases cannot be done! I forget of mentioned I had only had the unit for 2 months before the doubled the rent!!!! Bait and switch is what they did!!! I am half tempted to contact the state to find out if this is illegal! This is just a warning for all who consider this place is a good place or a good deal!!!! Shady company!!! I cannot unfortunately respond to the response from the owner. I will it be contacting them for any reason other. It's the principle of the behavior that I do not support and will not a support any business with these behaviors!!!

Bellhop Moving

Bellhop Moving

(67 reviews)

University District

Around midnight the night before my boyfriend and I moved his best friend completely bailed on us…read moreto help us with out move. We already had the u-haul reserved and we had no idea what to do. I started googling "moving app" and bellhops was the first to pop up. OMG. LIFESAVERS. They were immediately in contact with me, and told me it was going to be tough on such late notice but they were there working hard to find someone. It was stressful, but they called me an hour before the time scheduled and said they had 2 guys for me! The price is well worth it and these people really know what they are doing. Our big studio took about 2 hours to load into the small uhaul and about 45 mins to unload at our new place. They moved all of the big furniture and didn't leave a scratch on anything! I have recommended this service to all my friends and co workers because it is more than worth it! Thanks for finding me great movers in less than 24 hrs and being so professional and letting me pay with a card/tip on the card also! Great great service!

Terrible communication. I almost changed my mind about them, but then was contacted by a…read more"supervisor" who was very responsive before the move. The originating move from Texas was fine. The trucker turned out to be a complete liar, which we learned when so much of our stuff was waterlogged. Good thing the movers at our final destination (Washington state) took video of water pouring into the truck in the rain. During the move into our new place I tried to get hold of Bellhop via phone (AI assistant- super annoying, didn't result in a call for 5-6 hours) and text. They completely dropped the ball. By a miracle, our stuff arrived in ok shape, even though the boxes were soaked. I only filed a claim for an expensive linen lampshade, even though we did end up with some scratches on the furniture. Just got back the claim result: they are offering me ONE DOLLAR AND TWENTY CENTS. My annoyance and disgust with this company is very, very high. Awful.

Eco Movers Moving & Storage - Need a move? we got you covered!

Eco Movers Moving & Storage

(95 reviews)

These guys came through and treated our stuff with the utmost care and they were very fast with…read moretheir work. I couldn't recommend Eco-Movers enough! This is a stand up company!

Eco Movers was great with setting up my move, the quote was decently priced for where I was moving…read moreto (KY from Seattle area). The movers came promptly on the day we agreed upon to move my belongings. These movers handled my things with care and were professional. No complaints with the movers in Tacoma. After my things were taken and moved to their storage facility, I attempted to call in to get an update on when my things would be picked up and the process and that's where the communication started to drop. I called in several times and conveniently the person I was requesting to talk to was never available. I never received calls back from the person who I was requesting to speak with. I would only receive updates every couple of days and my delivery date was delayed. I was contacted by a delivery person a day before my delivery date in KY. He did arrive on the date he said he'd be there however it was extremely unprofessional. He originally arrived by himself and said he was waiting on a mover to show up. I later found out he hired a random guy off of Craigslist to help him move my belongings in my house. He charged me extra money because we "had stairs." They did not lay out anything to cover my carpets which were dirty after they were done. There were several marks and scuffs on my walls from them banging furniture carelessly. Because they were not experienced movers, they almost dropped an expensive piece of furniture while carrying it upstairs. Instead of completely dropping it, they dropped it into the wall creating a large divot. I was so anxious that they might continue to damage furniture, my fiancé and I helped them carry furniture. They were not fit to do this job and did not come with the correct amount of people to move my items. There were several pieces of my furniture that were damaged (not sure if it were due to them or during the move). I did appreciate that they put an AirTag in one of my boxes and nothing was missing! Overall, I would not hire this company again due to the poor communication.

U-Haul - truck_rental - Updated October 2026

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