Very satisfied with customer service and quality. They took great care of my 2006 BMW X5 after a…read morecollision. They handled most conversations with my insurance company and the rental company as needed. 10/10 would recommend for value and services.

Integrity. Quality work and fairness…read more Been going for over 15 years and will keep coming because finding honest and competent isn't always easy when finding someone to work on your car. Had oil change and asked to inspect. No charge for inspection. With so many raising prices stating inflation or tariffs my costs were a mere 8 bucks more than same month last year. They were quick gave me a list with how pressing other matters were. AND let me know Nothing was immediately pressing. Find another mechanic that is that honest.

Had a very scratched up rear bumper that I wanted repaired. Steve and the place were friendly,…read moretransparent, and provided extremely good service at a competitive rate. Car looks just like new, and I'd gladly come back to this place if I ever need another repair.

Amazing clarity of what they do and step by step instructions of how they do it. They also…read morereassured me multiple times of the process and help me with my insurance claim. For sure the best shop i've been to in a while.

Friendly, good communication throughout the repair process, worked with my insurance company and…read morethe work was excellent. I would highly recommend them.

Awful customer service. Had an accident that involved front bumper and tire. It took almost TWO…read moremonths for them to repair the vehicle. We kept calling and they kept giving us the same excuse "we need to order and wait for another part". This went on and on for almost two months. I finally lost my patience and put my foot down. They miraculously had it ready a day later.

Fix Auto provided us with a 5/5 stars (absolute best possible) experience with our recent…read moreinsurance-covered repair. From start to finish, the super-friendly staff anticipated every need and was on top of every detail big and small. We were kept well informed on progress and timing via text message. The repair work itself was flawless and spectacular. The office staff also coordinated the rental car details perfectly. We were picked up at Fix for the rental pickup, and left the car at Fix when finished. Fix Auto gets our highest possible recommendation.

Fantastic experience getting our Toyota's body damage repaired. Constant updated communication…read morethrough text on where our car was in the process. Couldn't have gone any better. Thanks Fix It Auto!

I unfortunatelly got into an accident in my Civic, hitting the side of the freeway, which cracked…read morethe firewall on the passenger side. Caliber Collision deemed it a total loss and refused to work on it. I called around to several auto body shops in the Tacoma area, but all of them were either unwilling to take on that level of damage or also classified it as a total loss. My insurance wouldn't cover the repairs, so I was stuck paying out of pocket. I was nearly ready to scrap the car and buy a used one, until I found Matsenko Auto. I spoke with Mike, who was very friendly and provided updates throughout the entire process. After explaining the situation, they took my car in without hesitation. They assessed the damage quickly and assured me it was no problem for them to fix, which gave me the confidence I needed that the car was in good hands. To top it off, they quoted me a price significantly lower than the other shops I contacted. The repairs took about a month due to backordered parts, but now my car looks good as new. They even repainted the scratched areas in-house. This is a very professional shop that gave me a chance when no one else did. Would give more than 5 stars if I could.

They were prompt with their response. As I'm still investigating other shops I can't comment on…read morepricing.

I am a difficult customer. I may have written a review in the past that was not particularly…read moreflattering and it may have come from a total misunderstanding, but I have used this shop since then, and I have always found their work outstanding and that is the reason I continued to use them.Recently I returned to Cooper's Collision after I was involved in a Hit-and Run rear end collision on I-5. I returned to Cooper's Collision because they have an outstanding work ethic and are very detail oriented. On a close examination you can not see any evidence of the repairs they made. As close to perfect as anyone could get. I can't find a way to retract my earlier comments, but I sincerely hope this will set the record straight. Thank you everyone and high fives to Ray. I had no idea my earlier comments would be published. Shame on me

Office is open "whenever "…read more Looking inside the shop there are no people and no equipment.

Amazing job, extremely punctual, very pleased with the outcome!…read more You will get faster response and better traction getting on a call with Lee than over email.

I was referred to Mobile Bumper Lee by a friend and Lee didn't disappoint. I had a deep scratch on…read moremy car and he restored it to look brand new. I actually called 2 other mobile dent places and they only repair dents and don't paint, which was frustrating. In comes Lee, with quick responses to calls and texts and reasonable pricing. Especially since he comes to you onsite. He is all business, so don't expect a lot of small talk. The scheduling was quick and it only took him a few hours for the repair. I'll be calling on him again for future work.

Kevin is great. Quick response, communicates well, reasonable on pricing. He is very careful with…read moreyour car and will tell you if a repair is likely to cause paint cracking or other damage.

Kevin's skill & expertise took my car from "what happened" to "SHAZAM"!!!…read moreSince he worked on my car, it's now unrecognizable. Kevin, the owner of PDR Services, transformed my car, giving it a beautiful, mirror-like shine. It honestly looks brand new, & I still am amazed when I look at it, & think about how it looked before. I'm so grateful & impressed by his amazing work & attention to detail. My car had numerous, visible scratches all over it, the hood was the most damaged from neighborhood cats & likely, raccoons, making their home on it (I don't have an indoor garage, and never used a car cover); Kevin clearly & honestly explained what he'd been able to do with respect to getting the scratches out, & he didn't disappoint when I saw the end result). He always kept me informed from start to finish, about when he would be at my home to begin the work, how long it'd take him to finish, & texting me if & when he'd be delayed by traffic - he's a consummate professional who knows his stuff, & is very easy to talk to & work with. His fees were reasonable & it was super convenient having him come to me to do the work. If you're looking for someone to transform your car & give it some badly needed loving care, don't think twice about whom to call. I highly recommend hiring Kevin for this type of work for your car - you can count on Kevin to give exceptional results!

Made the appt and Voila all done. It seems like everything is about $300 ish for dentless repair…read moretho. But u can't even tell. (Well I know where it is but that's me haha. )Also had an owie repair on a wheel. They stripped the wheel where needed and re- powder coated that. Looks great!! They do a great job. They will be our go to.

I'm in absolute awe! We recently brought our truck in to have the mold removed and a full detail,…read morethe truck had been sitting for a couple of years so the inside was disgustingly moldy. Metal magic exceeded my expectations! I was totally expecting to see remanence of mold or a lingering smell but NOPE! It looks brand spankin new! I am seriously in shock by how amazing it looks. They did an amazing job! 10/10 recommend!

Shop has great pricing and does not charge you a credit card fee as the dealerships do. They…read morequickly diagnose issues and turn around your vehicle in a timely manner and keep to their timelines for delivery. Communication with the shop is great, send text messages with information to keep you updated. They did everything they promised, their service is excellent and will bring other vehicles.

Finding a great mechanic or auto shop -- like finding a great doctor you can trust and go back to…read moretime and again -- is just one of those things in life that is pretty priceless. It just takes the stress out. That's been my experience with Mackert and working with Chris over the last few years. The guy is super friendly, a great listener, and I've come to have no doubt that he's looking out for his customers' best needs and interests. I probably should have written this review a long time ago, but after he and the shop went the extra mile for me (again) a couple of days ago, my guilt finally got to me! Anyway, Mackert is great and I'd recommend them to anyone.