Shop has great pricing and does not charge you a credit card fee as the dealerships do. They…read morequickly diagnose issues and turn around your vehicle in a timely manner and keep to their timelines for delivery. Communication with the shop is great, send text messages with information to keep you updated. They did everything they promised, their service is excellent and will bring other vehicles.

Finding a great mechanic or auto shop -- like finding a great doctor you can trust and go back to…read moretime and again -- is just one of those things in life that is pretty priceless. It just takes the stress out. That's been my experience with Mackert and working with Chris over the last few years. The guy is super friendly, a great listener, and I've come to have no doubt that he's looking out for his customers' best needs and interests. I probably should have written this review a long time ago, but after he and the shop went the extra mile for me (again) a couple of days ago, my guilt finally got to me! Anyway, Mackert is great and I'd recommend them to anyone.

I would highly recommend Gig Harbor Automotive. I was dealing with a cylinder 2 misfire code after…read morehaving the coil and spark plugs replaced at the dealership. When the issue came back, the dealership told me everything looked fine but claimed I had sticky exhaust valves and would need a new engine and was quoted around $10,000. I decided to get a second opinion at Gig Harbor Automotive, and I'm so glad I did. They treated me incredibly well from start to finish and performed a very thorough diagnostic. The technician scoped the engine and ruled out sticky valves completely. Instead, they found that the dealership had installed the wrong spark plug in cylinder 2. What really stood out was that the technician took extra time after hours to walk me through everything he found and explain it in detail. Bottom line: they are honest, thorough, and fair which is hard to find these days. I truly appreciate their integrity and highly recommend them.

Too expensive and did not like owners general attitude! Charged over $3000 in repairs for 20 year…read moreold car and was pushing thousands more in repairs that were not urgently needed. Will not go back!

Always treated well and fairly- prices are also fair and doesn't try to work any add ons or extra…read morejobs. Straightforward and honest- always more than satisfied with work and cost.

Joe is honest, an expert, and a hell of a nice guy. Finished a complete brake job, replaced two air…read morepumps in my emission system, and did an LOF all in a few hours. Came in more than $1200 less than the dealer and he did more work! I am now a loyal customer. Highly recommended. 2012 Toyota Tundra.

Spec German took incredible care of my 996 Turbo. They performed a full tune-up that included a…read moreSoul Performance exhaust, GiroDisc rotors front and rear, PCCM+ install, cabin air filter, spark plugs, transmission and differential fluids, and a complete brake flush. The car feels tighter, smoother, and sounds absolutely amazing. Their attention to detail and Porsche expertise really show. If you're serious about maintaining or upgrading your Porsche the right way, Spec German is the shop to trust.

I took my 2015 Porsche Panamera GTS in for its first scheduled service since purchasing the vehicle…read morein March of 2022. Spec German was highly recommended to me by a fellow Kitsap County German car owner as the place to go for German luxury car service and repair. I was not disappointed in heeding his advice. Everyone I've spoken to at the shop is courteous and pleasant. Jacob, who performed the service, took a significant amount of time to answer my many questions. (I probably took more time out of his day than I should have.) He showed a great deal of knowledge in his craft, care for the work he performs, and attention to doing the job right. Given the overall experience, quality of work, and reasonable rates, I will definitely bring my car back for all non-warranty service and maintenance.

Galloping Gertie's Garage in Gig Harbor delivers exceptional service with unmatched expertise,…read morekeeping both my Land Rover and Mercedes running flawlessly. Their team is professional, attentive, consultative, trustworthy, extremely knowledgeable about luxury automobiles and truly committed to quality, making every visit smooth and stress-free. They have even gone above and beyond to help me connect with local dealers to address warranty work. I trust them completely for honest advice and top-notch workmanship--hands down the best garage in town.

I had them complete a Pre purchase inspection on a BMW. Very responsive and accommodating on short…read morenotice over a holiday weekend. Fantastic customer service. Highly detailed report along with quotes for the services that would and possibly be needed down the road on the vehicle. Knowledgeable staff, courteous and thorough. Very reasonable pricing. 10/10 will use them again.

We were leaving for Portland and I realized that the tire pressures were uniformly low…read more Panic!!!!! I have had excellent service done at Precision Tune in the last. When I dropped in and explained the problem, they didn't hesitate or even ask my name. They had me go to the back bay door and filled all my tires immediately. With a smile. No charge. Great people. Great service.

Had my vehicle for weeks and did not complete the repair. Terrible customer service. I paid to have…read moremy vehicle towed to another shop to complete the repair. Owner drives an electric car and is clueless in addition to being incredible rude.

Tobias was great! He came right away on a Sunday to replace my serpentine belt on my motorhome. He…read morewas given the wrong part by the auto parts store so he tracked down the right one and had it shipped to him overnight and then came and installed it on his lunch hour because he knew we were trying to get on the road that day. If it hadn't been for the part issue he would have been done that night in 30 minutes. I am definitely keeping his card handy in my wallet

I have worked with Tobias a couple times and his commitment to doing the job right and making the…read morecustomer the priority is his trademark!! He is a great guy and gets a 5 Star, A+ rating from me! I highly recommend him!

Brought a few cars here over the years but, this time I brought a tire in to get a small nail…read moreremoved and their machine damaged my tire and made it unusable and they not only refused to make it right financially, but they then gave me a RIDICULOUS quote for four new tires. Very disappointing. Would not recommend.

This family owned business is the absolute best. I have taken my car to all three locations…read morethroughout the years and have amazing service every single time. The staff is super attentive and kind. My advice to those leaving negative reviews, is to try and be kind and you will receive it back. Too often I see people mistreating staff because they're upset about their car troubles, when all Eagle wants to do is help. You shouldn't shoot the messenger, they are just doing their job. Great value for the services here as well! 10/10 would recommend.

Finding Accuracy Automotive was the best thing ever for my 2001 BMW 330ci. Once John Parker and…read moreMatt took over with maintenance and repairs my car has been running so well. They are the best and I am so appreciative for them and their high level of service.

Quick and friendly service! I stopped in to have my car's cooling liquid topped off, and the staff…read morewas welcoming, efficient, and had me back on the road in 30 seconds. Great experience overall.