My Special thank you for Amanda going above and beyond her duties and full-filled me with what i…read moreneed at this time,, it was a blessing for i have bad en-counters here the state.. Was very nice, very clean units. and fit me into one i did-nt think would fit..So far so good.. i am new to the place but have rented storage all my life and they have their up and downs..at-leaste my stuff is secure and i have no worries for awhile which is aw-some ./// Thank you for letting me have a spot..And going to extra mile to hook me up/. Bless u all .. Thank you C

I rented from them and was very specific in my request; " I need a unit that is drive up". To ME…read morethis means I can drive up to a door and have easy access in order to load heavy objects. The young man first said they didn't have anything, then said they had ONE 5x 5 unit. "so it's drive up?", I asked to clarify because he had, had a little bit of an attitude about it, He looked at me like I was three- headed and said yes. I thanked him, paid and made sure to verify again that my contract says I have to exit by 10 pm ( not 24 hours access which was what I preferred and was advertised). I show up two days later at 8 pm. Since it was a Saturday, the office would b closed until Monday. I pulled out my little " this is ur unit HERE" map and proceeded to drive in circles trying to understand where my unit door was. I finally realized 20 minutes later that my " unit door" was marked confusingly because it was ACTUALLY a door that led to a short narrow hallway with other units. That meant I had to CARRY my heavy items down the hallway to my unit, NOT pull up to a door with EASY access. I was so angry by then I couldn't see straight. I gave notice a week later and left. Apparently I was unclear with my needs, as ALL units to them are " Drive- UP".

I have used ABC Mini Storage twice in the past two years for temporary storage and they don't…read moredisappoint. They make it easy to move in and move out and it is possibly the safest place to store items in Spokane. When approaching the staff they were helpful and nice and made sure my experience with them was great. It's a very fair price for what you get and I would recommend this facility to everyone looking for storage space in Spokane.

I needed temporary storage during summer when my daughter has to move out from her dorm. The…read morepaperwork was so easy and everyone was so professional and friendly. I love the facility; it is clean, secure, and convenient. The day before I had to fly back to the Bay Area, my daughter left her long board outside the storage door and they were able to locate it. I was not able to return before the office closing time, however they left the board with the security person who immediately greeted me and returned the board so that I can store it for the summer. Thank you for the extra service. I would recommend the facility to everyone looking for storage for its great location, facilities, and customer service.

Before we moved to Spokane my husband brought loads of our stuff to ABC. We ended up having three…read morestorage units for a time with ABC. They have been nothing but nice. They do things like a small family business and I sure appreciate that. We were able to go down to two units and when we moved from Spokane to Spokane Valley we needed another unit and rented at a Uhaul because it was so close to our new house. WHAT A HUGE MISTAKE. They have limited hours and a very corporate outlook. Today we took all of those belongings out of the UHaul unit and what we didn't give away we moved to ABC across town. I'd recommend these folks wholeheartedly.

From the owner: Among our facilities ABC Mini Storage in Airway Heights is unique. This site is kiosk-only, which…read moremeans that there's no office here. Instead, you are able to rent your storage unit at the kiosk outside the gate, get your lock and code, and drop off your belongings as soon as you're ready. This is meant to streamline the process and make things easier for you. If you need to talk to a representative, contact us at our Spokane West facility or by pressing the help button on the kiosk.You'll find all the main storage types here at Airway Heights. We have outdoor boat and RV spaces, drive-up units, and climate-controlled units. Unit sizes range from 10'x10' up. While you're in the area, after you've picked up or dropped off belongings, there's quite a bit to do. Get lunch or dinner at KFC, Pizza Hut, and McDonald's all of which are right around the corner. If you feel like enjoying some physical activity, visit Sunset Park, where you can play basketball, baseball, take your kids to the playground, or relax in one of the grassy areas. There's also a nearby Grocery Outlet for your shopping convenience.

We've used Self Storage of Spokane for a couple years now. We really like their covered RV area for…read moreour motorhome.

This is easily THE NICEST self-storage facility that I have ever done business with!…read more5 STARS doesn't adequately express how impressive this facility is! A VERY NICE (...& almost brand new) facility, with pristine grounds, state-of-the-art security, & a wonderful front-office staff. & this place is HUGE! Lots of available units at the date/time of this posting. ... ("Stephanie" was my initial phone front-office contact, & she was great at answering all of my Qs. She also was quick (provided a same day response) to provide me with some specific measurements. "Nita" was my face-to-face front-office contact on my contract-signing/move-in day. She helped to make the move-in process quick, informative, & enjoyable. THANK YOU ladies!!) ... Located VERY CLOSE to the Spokane Intl Airport (1.7miles, 5min drive) which was very much a PLUS for me! ... You should stop by and check out this amazing facility the very next time that you are near the Spokane Airport, or just in the West Plains area. CURRENTLY they are offering some VERY GOOD move-in incentives with reduced monthly rates that are valid for the 1st year. EVEN IF you are already currently storing your "stuff" elsewhere, you should stop-by, take a tour, & possibly consider moving it all here. ... FYI: The Door Opening dimensions on MY 10x25 unit are 8.7 feet wide & 8 feet in height. This allowed me to safely/easily store my mid-70's vintage vehicle without having to fold-in or remove the vehicle's large mirrors. (...I had to very carefully maneuver the vehicle into the unit, but the driveway area was sufficiently wide enough to allow me to accomplish this on my 1st attempt!)

Amy the main staff person us so polite and helpful. Convenient location...check out Yokes and…read moreShelby Burgers... one month free.. reasonable rates... lowest number of vagrants in that locale.

In January we chose to use secure it self storage and we're pleased to find out that it was two…read moremonths with a month of free rent. That was a bonus but the gentleman signed me up was very helpful at the time. Unfortunately it turned out that I was never signed up for the bonus sign in and now it comes time for paying the third month rent with the late fee. Denny the manager of secure it self storage was not helpful at all. If I had the chance to do it over again I would not rent from secure it self storage. I would like to think that the proper thing to do for a business is to make it right for the customer. Thank you for nothing Denny.

Just rented here. Dealing with the new manager here was refreshing. Former military and law…read moreenforcement background made me feel like my things are safe. I would totally recommend this facility to anyone. Sign up was quick and easy. Tell you I just moved from out of state and had a storage there, but there is no comparison from the last place to this. Bear storage is my new go to place to store.

Wow! Great Service!!! Came in to rent a storage room because I am losing my place to live and had…read moreto put my stuff away like yesterday. The manager Andrew was getting ready to go for lunch. I asked to see pricing and a few storage room sizes he said no problem with a smile. He asked several questions to best figure out what size I would need. He found one that would work best for me. I got a great deal for the storage room! I am sorry that I cut into your lunch time, but it was much appreciated that you went above and beyond to help me out!

This place SUCKS. Do not work with them. I'm a college student and have had a unit over the past…read moretwo summers and customer service has consistently been poor. Their posted hours are not accurate and they have opened late/closed early many times. Very unreliable and inconsistent. My friend and I have driven multiple times to access our unit and they have been closed. Super sketchy, elevator doesn't work, hallway lights broken, pretty sure people are living in their units. As a girl, I would not go there by myself. Would give zero stars if I could.

I reserved a U-haul cargo van through Express Storage so my son could move his belongings from his…read morestorage unit onto campus. Unfortunately, he had car trouble on the drive up from CA, and wasn't able to get into town to pick up the rental at the appointed time. I called the office to see what our options were and was fortunate to have the Regional Manager, Amanda, answer the phone. I explained our situation and she was extremely friendly and helpful in providing a solution at no extra cost. It was a very stressful time and I greatly appreciated her assistance! When my son finally made it to town, the rental was waiting for him. The whole process was very smooth and we highly recommend them!