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U Haul

2.4 (10 reviews)
Closed • 7:00 am - 7:00 pm

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6 months ago

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3 years ago

Always great service very knowledgeable. In quick to get me in a truck. Sometimes with zero reservation I love it. Thank you so much.

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7 years ago

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10 years ago

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5 years ago

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7 years ago

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5 years ago

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8 years ago

Will not answer phone. Keep putting me on hold for 20-30 min at a time. Screw this place.

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10 years ago

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9 years ago

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The UPS Store

The UPS Store

(13 reviews)

I had no clue that you could get 10% off if you mention Yelp! I wished I had because I spent a…read moresmall fortune on shipping my visa application (and all the supporting documentation) and could have used all the discounts possible! Anyway, as mentioned, I needed to ship very important documents and UPS was one of two options I was given. Now, the instructions I was provided with specifically state that Express service must be used and that I must supply prepaid return shipping and packaging as well. I figured since these instructions were issued by the British Government that this would not be a problem. The store is quite bare and as far as shipping supplies, they had some, but it isn't a massive variety. I grabbed two large, padded envelopes and made my way to the counter. At the counter, a very friendly staff member greeted me and I explained the situation. He typed in the information in to give me a quote, but after typing in the information the option to create a return shipping label became greyed out. I showed him the instructions I had received and also mentioned that I created and account and I could create a return online for international shipping, but I couldn't figure out how to combine that with creating an outward shipment. This is usually why I hesitate to go to the stores, I always feel like they don't know as much about international shipping options... HOWEVER, I do feel like this guy should be given five stars for going the extra mile to get answers for me. He called the help number and was bounced around a number of times, but kept on until someone could provide an answer. Not to mention it was prime time for people to drop of their shipments and he was able to assist all of them at the same time. And just in case you were wondering, you can hear the chatter from the hair salon next door. Eventually he did get an answer (kind of ridiculous how long he was made to wait after being transferred around) and the answer was that they could not create a return for an international shipment in store. He did offer the UPS Express Envelopes so I didn't have to purchase and use the massive padded envelopes. Unfortunately, I did have to correct the addresses on the labels twice, so part of me is still a little worried that something might be incorrect with the shipment. I guess I'm a little confused as to why you can do this online, but you can't do it in store. So while I appreciate the extra effort of the staff member, I can't say that this store meets all of my shipping needs. I think I might opt for the other company if I have to do this particular shipment again.

go anywhere else. Even if it costs more. Pay for service…read more Brought a computer and monitor to them, had them pack it (paid extra) bought insurance (over 300.00) shipped... When it got there, monitor broken..no worries..its insured!! right?!?! Nope, over a year nothing...... refund me the damn insurance then! go anywhere else..Fedex, Amazon, USPS...whatever. Don't go here.....

North American Van Lines

North American Van Lines

(2 reviews)

My parents moved from IL to KS. I spoke with several companies and decided on O'Mara's because of…read moretheir professionalism and knowledge. We were not disappointed! My mother had a medical emergency on the day they were supposed to start packing. We called, explained and were offered the next available date. There was no penalty or fee incurred, which was appreciated. They were efficient, quick and although not all boxes are unpacked, we've only had one item with minot damage. Jason, Jacob and Elijah were patient with and kind to my aging and sometimes difficult parents. I would use this company again!

O'Mara Moving & Storage, Inc., 1240 S. Adams Ave., Freeport, IL,…read more picked up, stored and later delivered a Steinway Model B Grand Piano with an appraised value of $42,000. The final move [100 miles] was $1100 on top of the "Climate Controlled" storage bill of $1728. The piano arrived with obvious gouges and damage to the finish on the case and on the inside of the piano I discovered mouse droppings, mold, mildew and rust on the strings. So, not only was it damaged in the move it was further damaged in the so-called "Climate Controlled" storage facility. The piano was in pristine condition when O'Mara Moving & Storage originally picked it up from a residence in Freeport. Repair costs are in the $10,000 - $20,000 range. O'Mara Moving & Storage refused to take any responsibility for the damage so I filed a small claims case in Freeport, IL [as was required because I signed the contract there] where the limit for small claims cases is $10,000. The Judge found that O'Mara Moving & Storage was negligent and ruled in our favor, with the caveat that the check be written not just to me but also to a repair shop - in other words, rather than the damage award going to me personally, the only way for me to get the $8600 was to have it repaired even though I owned it outright and there was no lien [he didn't want me to get a "windfall"]. The award was not even enough to cover all the costs related to the repair [i.e. additional moving expense] so I would have to spend even more money getting it repaired - this on top of the $3100 total paid to O'Mara Moving & Storage for their incompetent, misleading services, and this doesn't even include legal fees incurred. As I understand it O'Mara Moving & Storage is self-insured and their "insurance" company is York Risk Services in Chicago. York is actually a Third Party Administrator which provides claims & legal services to self-insured companies. It was York's lawyers - Knight, Hoppe, Kurnik & Knight, Ltd. of Rosemont, IL - that we had to deal with in small claims court - neither Michael O'Mara or his son Sean even bothered to show up. Bottom line is, BEWARE OF O'MARA MOVING & STORAGE! They are NOT trustworthy.

White Glove Movers

White Glove Movers

(23 reviews)

Brittan and his crew did an awesome job moving us…read more They took great care of our stuff and our house. They made clear efforts to be polite and respectful - little things like making sure we went through doors first when talking to them. We had a bit of a complicated move, they made sure they understood our goals and executed them better than we could have. I appreciated that they would good through each room with us before and after items were moved to confirm they were doing what we wanted. They saved us money by efficiently stacking everything both in the truck and in our storage units. We thought for sure we wouldn't be able to fit everything - but there was room to spare when tetris master Brittan was done with it. This was a far more positive experience than I'd have ever guessed. I'm pretty die hard with DIY approach to everything but this was money well spent.

If I could give zero stars here I would. Our experience with this moving company was a nightmare…read more The movers showed up and were in such a hurry that they finished moving our five bedroom home in less than an hour. Red flag #1. After they left, my husband started going through the truck and saw that they had just placed things in the truck haphazardly and didn't stack from the bottom to the top so that there would be more room for other items. We realize that if my husband didn't intervene, half of our things were going to have to be left behind . My husband had to unload and load both the Pod and the truck, again, by himself. We were supposed to be on the road by noon. We got on the road at 9:30 that night. We ended up driving all night AND we arrived too late to move our things into the new home that has a strict HOA policy of moving only between the hours of 9 and 6 PM. So we couldn't move any of our things in until the next day. The folks that were supposed to help us move in that day weren't available the next day. This was a nightmare. These guys were terrible.

U Haul - truck_rental - Updated October 2026

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