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    AmeriGas Propane

    3.0 (2 reviews)
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    Services - AmeriGas Propane

    Propane

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    Ask the Community - AmeriGas Propane

    Ferrellgas

    Ferrellgas

    (1 review)

    First i had to pay upfront for tank set, tank fill and delivery charges and it's over $500!!! I…read morepaid and waited and waited, called customer service every week for 3 weeks and kept getting told someone would call me with a time and date coming to set me up. Keep in mind they don't fill it the day they set tank on ground and hook up and the fact that this company is only option for us in my area. So they do what they want. I finally got tank and a couple days later filled. I live in a 33' fifth wheel camper by myself. I looked at my account and noticed i was charged for a tank fill before my tank was even set. I was charged for tank and propane in it when set and then again a couple days later when they came back to fill. Being charged delivery each time. I have emailed someone about this on 3 occasions and still no response. I'm in Iowa and this weekend it's going to be -14 and I'm at 30% or less in my tank and i paid what they said i owed, $180+ to be told i had to also pay for what i was going to get upfront of $176!!! In a matter of 3 months or less I've been charged almost $800 for propane!!! Paying upfront and then they tell me it will be delivered between now, the 11th of January and the 23rd!!!! Why are we paying upfront for something we don't know how much we will need by the time they get here???? The delivery guys never leave a receipt or anything stating they were there to fill and the website is a joke. I went in to pay my amount due and how i had a balance due i don't know but i made another payment and it said payment already pending and then i had to pay the upfront costs for the new order i placed that i may not get for 2 weeks when it's freezing out and below 0. I've asked for an explanation about why I'm paying this much when tank wasn't set until nov 30th!!!! And i agree with others that the customer service girl i spoke with before was very rude. They don't care about any customers when they are the only option to get service. I'm a single woman with limited income and being charged like I'm living in a mansion and being charged for fills of propane before it was even set up for it. I filed a complaint with bbb as well and will be filing them everywhere i can. Hoping to get some help on this matter.

    AmeriGas Propane - propane - Updated May 2026

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