Review is for Job ID 16325929 The service I requested was for removal of 2 TV's and reclining couch. Gio and Gianni were very courteous and respectful. It was removed and loaded on truck in quick time. I appreciate this service because it's hard for me to find someone with the time and truck to haul away. Thank you Shirley A Lee read more

Service was scheduled for July 18, 2025 between 2:00-4:00pm. At 4:00 I got a call stating he was a one man team and wouldn't be able to provide service. Rescheduled me for July 22nd between 8:00-10:00 am. I called the 1-800 # at 11:00 am asking where they were. I was told I wasn't on the schedule. Hunter called me at 11:10 am stating he thought I had canceled. Needless to say I hadn't. Hunter stated he could get some guys here later that afternoon. I managed to locate another company that was slightly cheaper. read more

I was driving in Cedar Rapids behind one of your trucks. They were swerving all over the road, almost hit a parked vehicle on the side of the road, and when I pulled forward to get the license plate I was brake checked. I thought they were stopping for traffic but there was no one in the road and they were flying, when I sped up to get their license plate my speedometer read 42 miles an hour on a residential street. They did not slow down for curves, and it is very obvious that there is no training put into training these drivers to safely maneuver these streets in those huge trucks. THERE ARE CHILDREN IN THESE ROADS AND BLIND SPOTS ARE MANY IN THOSE TRUCKS. Seriously, do better. read more

I am a life-long avid thrifter/treasure-hunter who has lived in the same house for over 40 years. I was overwhelmed by the weight and volume of my own "stuff". But I hardly knew where to begin. Fortunately, I discovered 1-800-GOT JUNK. I cannot say enough about this company and the wonderful service they provide. The two-man team arrived at my house exactly when promised. And they cheerfully (without judgement) removed stuff from my basement, the second floor, my garage, and they even pulled old garden equipment out of the weeds. After an initial walk-around look at my junk, their estimate was that it would be a full load (they price according to how much room your junk takes up. A full load costs $580). They filled THE ENTIRE HUGE TRUCK in less than two hours. It was impressive. Adam and Marvin worked together like a well-oiled machine. They were cheerful, and acted like nothing was a problem for them. Calling GOTJUNK was one of the best ideas I ever had. I feel like a weight has being lifted from my life, and I would recommend them to anybody. read more

Courteous, accommodating, friendly and efficient--what more could you ask for--also price negotiated upon seemed very fair. Happy with their fast service and glad I called them. My junk wood pile is gone and my yard can welcome in Spring now. read more

I have had them come twice now. Once for a big clean out of my attic and basement, and a second time to pick up a few furniture items. Both times the crews were hard working and courteous. It's easy to schedule an appointment on line for various times of the day, and same day service is available as well. They always call ahead to let you know they are on the way. read more

1-800-GOT-JUNK is THE most horrible company. Especially the Quad City Iowa location. I had a couch I wanted to get rid of. I wanted to give it to my sister but it was too heavy to carry from the basement and that the only option was to let someone professional come in to avoid damage of my walls, etc. I had plenty of options and decided on 1-800-GOT-JUNK. My house is only 1.5 years old and they made a destructive path from the basement, up the stairs, thru the foyer, and out the front door. I have been in contact with them and all they do is give me the run around. The corporate office sound like they care but don't go the length to satisfy the customer. The local office is dismissive and don't go the length to satisfy the customer. The corporate office said the local office should have someone to come out and look at it. Jerry Hawk just prolongs it thinking that I would just give up. THEY took 1 1/2 home and added 10 years to it. They put 3 big gouges in my drywall, drywall corners niched, ruined base trim, scratched the heck out of stair railing, scratched and ruined the rubber lining on front door. I have to decide whether to take them to small claims court but for right now I have a sign on my car that says 1-800-GOT-JUNK ruined my house. A sign will be going in my yard soon. I need to tell all how horrible this company is to the people who entrusted them to do a good job. Job ID 10586074 read more