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    North American Van Lines

    3.0 (2 reviews)
    Closed 7:00 am - 8:00 pm

    Services - North American Van Lines

    International moving

    Out-of-state moving

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    Ask the Community - North American Van Lines

    Two Men and a Truck Rockford

    Two Men and a Truck Rockford

    (26 reviews)

    Bill and Mark Jr were Great!! They were polite, very careful…read moreand considerate. I Highly recommend. They made a stressful time for us so much easier. A BIG Thank You !!!

    I do not write reviews lightly, in fact, this is only the second review I have written and my first…read morewas extremely positive. Unfortunately, my experience with this company requires a cautionary account. My move took place on Nov. 25, 2025. I expected two movers who would conduct themselves in a professional manner, demonstrate knowledge of the task at hand and treat the client with basic respect. The two movers that arrived were young men in their early 20s. Prior to hiring this company, I specifically asked the Manager whether her movers wrapped the furniture and I was assured by her that they did. However, on the day of the move, it became clear that the crew did not understand or follow standard professional moving practices. My furniture was not wrapped or protected; instead, I was told that blankets would be placed on items only after items were already on truck. They were not. The movers were very dismissive and rude. As a woman alone, I felt very uncomfortable speaking up further. This experience reflected a lack of professionalism, preparation, and respect for the customer. Their conduct made an already stressful day more difficult than it needed to be. During the move, furniture damage did occur. After weeks and repeated calls on my part, I was eventually offered monetary compensation. While the amount was nominal, I am grateful that some recompense was finally made. My purpose in writing this is not to be punitive, it is to warn potential customers and to encourage this company to improve. Particularly, in how their movers interact with clients. Skill alone is not enough; of which they had little, but that professional demeanor and respect matter. I sincerely hope this feedback is taken seriously, as it would go along way toward improving the overall customer experience.

    North American Van Lines - movers - Updated May 2026

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