Don't recommend, broke my $1200 washing machine for $200 in 10 minutes while replacing the water…read moreinlet valve, along with the $130 genuine part. Cold water worked fine, replacing to fix the hot water. Cut holes in the machine instead of unscrewing the screws and yanked the inlet valve with his hands while flirting with me and telling me he doesn't normally do this work, referring to me as babe. Refused request to fix or a refund, and sent angry barrage of texts accusing of blackmail because I said I'd be forced to leave a bad Google review if he wouldn't come back to fix or refund. Would've been cheaper to buy a new washing machine.

Do not hire this man; he is not professional or competent. He could have caused more damaged…read more Zain, was called to fix our toilet last summer (6/2025). He didn't fix it properly, and it kept running that resulted in depleting our water supply. He was called again, and he denied that he made any mistake. He blamed our water pump; saying that it needed to be replaced. He was not professional and asked the men in our house hold to help him lift the pump up out of the ground. He insulted one of the men by saying that he needed to put on 'His Big Boy pants.' Fortunately, this task was abandoned as all three men were not able to lift the pump out from being lodged 60 feet under the ground. This is a dangerous task that could have damaged our pump, and the men who generously agreed to help Zain early on a Sunday morning. Tight and Drilling was called and they told us the problem was never the pump. The problem was that he didn't fix our toilet to begin with. More recently (1/28/26); Zain was called again in a pinch when all of our water sources stopped working. He told us our pipes were frozen and broken and needed to be replaced. He charged $350 for four different visits. He fixed everything except our Kitchen sink. Only hot water came out, and then we found out it was leaking in the basement. We had another contractor arrive, and he told us our pipes were never frozen. In fact they were clogged, and fortunately he was able to rectify the matter. We thought to give Zain a second chance; that is why we called him a second time. Do not make the same mistake we did.

I called at 8pm, as an existing customer, for emergency service. It's now 937pm and still no call…read moreback. We figured it out on our own but it's unfortunate that the emergency service is not emergency after all.

Great local family owned company. Service people show up quickly, know their stuff…read more I switched to Bottini after the absolute worst experience with Heritage Energy. Story another time, but so far Bottinni has been great.

Came out promptly for an urgent call on a Saturday. Friendly, highly professional. Will definitely…read moreuse them again.

I highly recommend Ulster County Mechanical (UCM). The quality of their work is great, their…read morepricing competitive, and Dustin is a good communicator and easy to work with. I first learned about UCM when they were a sub-contractor for my bathroom renovation project. The project involved relocating all of the bathroom fixtures and rerouting some plumbing and HVAC lines for a bathroom above it. The project required attention to detail and precision, as it was a tight space. Dustin from UCM delivered. More recently I contracted with UCM to install 3 Mitsubishi mini-splits, after soliciting bids from them and 2 of their main competitors. Dustin's work was again great. I asked him to run the lines for the mini-splits within the walls, because I didn't want them running on the exterior of the house. He thoughtfully and carefully cut out the drywall so it was easy to restore. He also readily accommodated my request to ensure the installation was not only efficient, effective, but also aesthetically pleasing on the outside of the house. A few unrelated issues came up as we were scheduling the work (e.g., need for code-compliant water line for refrigerator; need to fix water and waste lines for washing machine; need to change out UV light and filter for house water) and he readily incorporated them into his schedule. Before I retired, I managed construction contractors for decades. UCM is in the ranks of the best!

Straight Up Plumbing (formally Gattuso Plumbing) is a wonderful family-owned business serving…read moremainly the Pine Bush area, including Middletown, Newburgh, and others. I just recently had them put in a new water tank and replace a sink p-trap and trap arm that were in dire need of repair. Amy, who works in the office and takes the calls, is always friendly, professional and courteous. Will was on time, diligent and did a neat, excellent job. I had to give them a ring a day later because one of the pipes drawing water into the home had become slightly dislodged. Will came right out on moment's notice (on a weekend morning when the office is usually closed, no less) to tighten up the pipe connector. I'm happy with their focus on good customer service, even at inconvenient times. Of course, I will give them my future business, as well as speak well of them to others. Great family, great service.

Charged me 2-3 times more than they should have for the jobs done. Yeah they came quickly after I…read morecalled them but that makes sense that they wouldn't be busy since the prices they charge are outrageous

Tim was very knowledgeable and helpful. We received a quote promptly and it was fair. We did not…read moreuse Besson for our job through no fault of his. I highly recommend getting a quote from them if you are shopping for heating systems.

Besson was contracted in early May to replace our aging central air system, We chose them over two…read moreother contractors because they also offered an inside duct sealing service that maximizes system efficiency. This was a 2 day project using the 1st day to remove the old system and seal ducts and day 2 to install and test the new system. They arrived on time with all the necessary parts and equipment to handle any potential problems. During the duct sealing process, it was determined that the existing duct structure had the equivalent of a 25.8 square hole. After sealing, this was reduced to the equivalent of a 2.3 square inch hole. IMPRESSIVE ! The new system was installed per plan and has been running well for over a month which includes one or two 90 degree days. It is so quiet that one can hardly hear it. The 3 man team were very personable, neat, efficient and explained things clearly as work progressed. If you need a CAC system, call Besson 1st before anyone else

Rapid reply. Tech (Jeremiah?) knowledgeable and flexible. As far as value, expected results but at…read morea premium price.

They came within a few hours. Very affordable, no hidden fees. Matthew was very professional and…read morefriendly. Would hire again.

Brian is a good guy and is very knowledgeable. His work is precise and clean looking. Takes time…read moreto understand what your looking to achieve while keeping you in budget. I've used Above water multiple times in different houses and will continue to do so.

Above Water went above and beyond to fix my ancient well system in freezing weather, all with a…read moresmile. Brian responded quickly and showed up promptly for three visits until it was taken care of. Recommended with gratitude!

Don't let the negative reviews here fool you! I've used JSP for both a rental property and my…read morepersonal home, and they are hands-down the most reliable team in the area. Last July, the AC unit died at a rental house. I called every company I could find, and JSP was the only one that was responsive and they showed up the next day to install a new system when no one else would even return a call. And they came through for me again this winter when I needed an emergency furnace installation at my personal house. Their employees are incredibly professional, kind, and take the time to explain exactly what's going on.

Avoid these people! Besides being way overpriced, a confirmed appointment means absolutely nothing…read moreto them! I waited all day for their electrician to show up. Then they text me to cancel at 4:45pm. You know they would have charged me if I cancelled at the last minute. They have absolutely no regard for their customers.

Frates Water Systems is amazing. John is very knowledgeable and honest. Far pricing and shows up…read morewhen he says he's coming. Project went very well from start to finish. Would highly recommend their service!!

From the owner: Got a leak?we’ll take a peek. We offer quality installs at affordable pricing read more