Do not hire this man; he is not professional or competent. He could have caused more damaged…read more Zain, was called to fix our toilet last summer (6/2025). He didn't fix it properly, and it kept running that resulted in depleting our water supply. He was called again, and he denied that he made any mistake. He blamed our water pump; saying that it needed to be replaced. He was not professional and asked the men in our house hold to help him lift the pump up out of the ground. He insulted one of the men by saying that he needed to put on 'His Big Boy pants.' Fortunately, this task was abandoned as all three men were not able to lift the pump out from being lodged 60 feet under the ground. This is a dangerous task that could have damaged our pump, and the men who generously agreed to help Zain early on a Sunday morning. Tight and Drilling was called and they told us the problem was never the pump. The problem was that he didn't fix our toilet to begin with. More recently (1/28/26); Zain was called again in a pinch when all of our water sources stopped working. He told us our pipes were frozen and broken and needed to be replaced. He charged $350 for four different visits. He fixed everything except our Kitchen sink. Only hot water came out, and then we found out it was leaking in the basement. We had another contractor arrive, and he told us our pipes were never frozen. In fact they were clogged, and fortunately he was able to rectify the matter. We thought to give Zain a second chance; that is why we called him a second time. Do not make the same mistake we did.

Don't recommend, broke my $1200 washing machine for $200 in 10 minutes while replacing the water…read moreinlet valve, along with the $130 genuine part. Cold water worked fine, replacing to fix the hot water. Cut holes in the machine instead of unscrewing the screws and yanked the inlet valve with his hands while flirting with me and telling me he doesn't normally do this work, referring to me as babe. Refused request to fix or a refund, and sent angry barrage of texts accusing of blackmail because I said I'd be forced to leave a bad Google review if he wouldn't come back to fix or refund. Would've been cheaper to buy a new washing machine.

Austin has worked on both plumbing and heating issues for me during the last 3 years. I appreciate…read morehis reliability. He cares about doing good work.

I dislike creating reviews like this but I must warn my fellow consumers to run fast from AD's…read morePlumbing (Austin) as he scammed me out of $300.00and I'm in the midst of reporting him to local authorities, Consumer Affairs, as well as commencing court action. For example, he canceled the job, which is fine, but then made the outrageous attempt to give me his receipts for items purchased at Lowes as if I can return items purchased on his card for a refund. Even the store indicated he needs to return the items himself and refund me. Which, of course, he is not doing. There's more but I have sent the full story to local authorities and Consumer Affairs as he cannot avoid the ensuing repercussions. I can't speak to his workmanship but his professionalism is highly questionable and don't want this to happen to other potential customers. UPDATE 12/124 This contractors continue the scam demanding I pay for his time to go to Lowe's while he purchased mulch and a water heater for another party. Then ridiculously tells me he talked with a State Trooper who advised he can charge me for his time??? Doesn't make any sense and just another fabricated stories. He has been reported to agencies at both State and Fed levels as well aa across different platforms as I want to help others not meet with a similar situation. This will be followed by court action. I also had another much more reliable contractor visit who advised what this contractor said needed to be done is wrong. Obviously, just another way to overcharge and scam people. Please stay away from this contractor, I can't advise this strongly enough. Update 1/5/24: Contractor refuses to do the right and ethical thing. Aside from fraudulent behavior in terms of keeping money he has no right to, he also tried to sell me work that didn't need to be done to increase his sale. Several people advised this contractor is running a scam. His reviews are also suspect. There are plenty of other licensed and insured contractors who will provide much more professional service.

Straight Up Plumbing (formally Gattuso Plumbing) is a wonderful family-owned business serving…read moremainly the Pine Bush area, including Middletown, Newburgh, and others. I just recently had them put in a new water tank and replace a sink p-trap and trap arm that were in dire need of repair. Amy, who works in the office and takes the calls, is always friendly, professional and courteous. Will was on time, diligent and did a neat, excellent job. I had to give them a ring a day later because one of the pipes drawing water into the home had become slightly dislodged. Will came right out on moment's notice (on a weekend morning when the office is usually closed, no less) to tighten up the pipe connector. I'm happy with their focus on good customer service, even at inconvenient times. Of course, I will give them my future business, as well as speak well of them to others. Great family, great service.

Charged me 2-3 times more than they should have for the jobs done. Yeah they came quickly after I…read morecalled them but that makes sense that they wouldn't be busy since the prices they charge are outrageous

Tim was very knowledgeable and helpful. We received a quote promptly and it was fair. We did not…read moreuse Besson for our job through no fault of his. I highly recommend getting a quote from them if you are shopping for heating systems.

Besson was contracted in early May to replace our aging central air system, We chose them over two…read moreother contractors because they also offered an inside duct sealing service that maximizes system efficiency. This was a 2 day project using the 1st day to remove the old system and seal ducts and day 2 to install and test the new system. They arrived on time with all the necessary parts and equipment to handle any potential problems. During the duct sealing process, it was determined that the existing duct structure had the equivalent of a 25.8 square hole. After sealing, this was reduced to the equivalent of a 2.3 square inch hole. IMPRESSIVE ! The new system was installed per plan and has been running well for over a month which includes one or two 90 degree days. It is so quiet that one can hardly hear it. The 3 man team were very personable, neat, efficient and explained things clearly as work progressed. If you need a CAC system, call Besson 1st before anyone else

Frates Water Systems is amazing. John is very knowledgeable and honest. Far pricing and shows up…read morewhen he says he's coming. Project went very well from start to finish. Would highly recommend their service!!

From the owner: Got a leak?we’ll take a peek. We offer quality installs at affordable pricing read more

Brian is a good guy and is very knowledgeable. His work is precise and clean looking. Takes time…read moreto understand what your looking to achieve while keeping you in budget. I've used Above water multiple times in different houses and will continue to do so.

Above Water went above and beyond to fix my ancient well system in freezing weather, all with a…read moresmile. Brian responded quickly and showed up promptly for three visits until it was taken care of. Recommended with gratitude!

Our propane Gas heater in our kitchen was not working and it's really cold weather. We called for…read moreservice and they were responsive very fast! They had Greg, a service technician at our house in 1 hour. He asked a few questions and understood the problem. He explained the situation clearly and Fixed it promptly. No stress. Thank you, Greg. It's on my calendar to call you in July for summer annual maintenance. You've earned my business.

Great customer service. I'm a new customer and had questions on my proposed payment plan. I had…read morethe pleasure of speaking with Julia who was very helpful and answered all my questions. Even provided a special offer to save me some money. Greatly appreciated and would recommend!

Does nice work. Easy to work with. Prompt service. Systems always function properly when complete…read morewith the job. No call-backs needed.

I used Lakeside plumber again. He called 20 minutes before arrival and he came on time.The job took…read more4 hours and he has to stop a surprise leak. He did the work and clean up. Great job and knowledgeable. I will use him again.

Reliable! Did great job! Replaced our water tank and all pipes, filter system and pump switch, now…read moreit's all new and working great!

They were friendly and installed a new toilet, which still works well less than a year later. But…read morethe pipes they installed under the kitchen sink began to leak a month or so later. We should've followed up sooner but were dealing with medical issues. Now the pipe opened up and water is gushing onto the floor! They refused to offer even a discount to return to fix their own work, which should have held up for well over a year especially at their higher prices. Would not recommend or use CGK again!