Really nice dealership and I got tremendous service from Anthony (TJ) U. Personable and friendly…read moreand not an oversell or high pressure experience. In and out in about 2.5 hrs. Record time for a car purchase. Manager friendly as well and took the time to chat.

Totally remarkable experience. Everyone at the dealership showed exceptional professionalism. Above…read moreall else they were friendly and very easy to deal with.

I was in the market for a 3rd gen Toyota 4Runner and after dealing with a few flakey sellers I…read morefound one that Brian had posted online. All it took was a message and a phone call to get me confident that I found the right vehicle. No hassle, no haggle, straight to the point and at a fair price. I had an issue with the starter after I bought it and Brian offered to drive 45 minutes to my house to fix it for me. Luckily, it was just a corroded ground wire that I was able to pinpoint as the issues, but that goes to show you that Brian will go the extra mile to make sure you are happy with your purchase. He has a love for cars, that I can tell. If you are in the market for a reliable and trusty used vehicle, this is the place!!! ~ Ross (Satisfied Customer)

I had a great experience and found them to be straight forward and helpful. I purchased a 1997…read moreBuick Riviera a few years ago. I keep up with maintenance, so the car runs as smooth as a new car. I love my Riv!

We were on the hunt for a Honda Element ex after my son's was stolen, and discovered Deans Auto…read moreplaza. what a breath of fresh air! Having dealt with other auto dealerships, our experience at Deans was a complete 180. Deans auto plaza has the kind of business model that made America businesses thrive back in the day. Steve was the salesman we dealt with, and he was very knowledgeable about the vehicles. he had an engaging personality and we felt like he was a friend who came along as a resource and advocate, not some pushy salesman. The car selection was good quality, including a few vintage cars that would be a collectors dream. After a few stressful days of car shopping in other areas, our trip to Deans was a nice country drive and we arrived impressed with the lot and building. The prices were reasonable, the cars were good quality with low mileage and they are definitely customer centered. Because of his business model of honesty and transparency, it was a pleasure to support this business by buying our car there. To top it off, they filled the tank before we drove off the lot! Shop with confidence! Would highly recommend!

In June of 2015, I purchased a 1999 Mercury Grand Marquis From Deans Auto Plaza, this car looked…read morelike it just came out of the showroom, in the 6 months since, there have been 0 issues with my car, I love it.they also helped get the car I Wanted, and on top of that I am Rebuilding my Credit, my score has increased about 40 points since I purchased my car,

Worst service experience I have ever encountered in my life. DO NOT take your vehicle here to be…read morerepaired. Over the last few months, our truck went back 3 times for the same issue. On visit #3, truck sat for 2 months and they would not even give us a rental. Problems were never fixed. We were charged a lot of money just to pick up our vehicle with NO Repairs being done. We have filed a formal complaint with the attorney general in an effort to get our money back. Service manager has no business ethic.

I would recommend going to this dealership. They looked out for me and got the truck I wantedread more

**Good place to go if you work with the right people... explaination below**…read more Chris Christmas was the salesman that helped us. He went above and beyond with trying to find something that would work with our unique situation (highly recommend chris!). Lots of walking back and forth to the front office where they run the numbers. We ended up in a Honda that my fiancee loved. The numbers werent exactly what we wanted, but they were doable. We took the car on saturday and came back on monday to sign the papers. Well.... Monday was a horrible day. They had promised a certain amount for the trade in we had... and came back and tried to say that they were only giving us 1/4 of what they originally told us. I was not happy, you can't tell us one thing and then do another. I asked to speak to a manager, and they brought back this guy named tall older man named Tom. He came back already hostile and not willing to hear anything I was saying. He gave me attitude and continued to try to push buttons. He ended up walking away, in which I proceeded to voice my opinions loud enough that he responded to me by screaming in the showroom that I was shady customer, although we had be upfront and honest the entire time, after hes statement an employee by the door clapped. I proceeded to ask for the general manager, because I refused to be talked to like that. Travis came back, the sales general manager, he was great. He came back cool and collected. He listened to everything I had to say and he explained what he believes happened. He ended up keeping to the numbers we were promised on saturday and doing everything he could to fix the situation. At the end of the day we were treated great by Chris, Travis and the finance guy (cant remember his name =/ ) it was only the bad experience of overpromising and underdelivering by the finance guys in the front room and Tom that made our experience at Apple Ford a 3 star ( im giving 1 star for each of the guys that gave us outstanding service). My suggestion to you is to go there, there are some great guys in there.. but just be careful.

Ciocca Ford of Red Lion Pennsylvania. HORRIBLE SERVICE !!! December 2024 we bought a 1000$…read morewarranty on the paint job of a brand new truck . Last week we took the truck in to get two areas looked at. 1 was our fault the other is literally a hairline scratch in thickness and the body shop guy said it can be buffed out. He guided me to a manager (Deb) who told me that 1000 dollar warranty only covered acid rain and bird droppings stuff. Now it would take less than 20 minutes for them to buff out one miniscule scratch and maintain good customer relations. The truck was bought new and bought there. If they put 1/10 of the effort in doing right instead of spending more time passing the buck or making the rules up as she goes along their score on Yelp might be better.

Great inventory. Fair pricing. Worked with Pat on looking at a Ram Truck and he never once…read morepressured me into the sale. He listened and communicated with professionalism. Jennifer worked to get the deal done and I couldn't be happier with my new truck. Highly recommend.

Was looking to purchase a Ram 1500. With interest rates being high it looked as if I would be…read morepurchasing used over new. That was until I found Thornton in Red Lion and their great salesman John. They made purchasing quite fast and easy. I wasn't waiting in finance office or dealer ship long at all. It was in and out and very painless. I have to say one if not the best purchasing experiences I have ever had.

Great experience with the staff they made my wishes come true Anthony was the best salesman everyread more

This morning I drove to this dealership in response to an emailed invitation it sent me following a…read moreKelly Blue Book valuation quotation I had received on my car. After being tossed from one salesman to another, my car was given a cursory look-over and assigned a low ball value --- lower than the Kelly Blue Book value. No explanation. They simply weren't interested, and it showed in the graceless disposition I encountered. The rub here is the manner in which I was treated reflected a schlock dealership. That is my unambiguous impression. I'll never shop there nor recommend that dealership.

very good service, I take both my Subaru's there for service, etc. and its always a great,…read moretrustworthy price. they don't sell you services you don't need.

Bought a car from them. Had an issue with it soon after I bought it, and they fixed it and really…read moretook care of me (they could not have known about the problem beforehand). Haven't had a problem since then; the service team is exceptional and beyond reasonably priced. They won't sell you want you don't need, plain and simple. Always friendly and helpful staff, both in service and in sales. I cannot recommend this business enough, whether you need a new ride or need a repair!

We love our Ram! Atticus was able to get us into our Rebel with fast financing. Lake is a great…read moredealer with a good selection of Dodge vehicles.

Started the process of searching for car on-line about a month ago. Narrowed it down to a Chrysler…read more300. Well I live in the DC Metro area and needless to say car prices are high and most dealers have "added" charges that can raise the price of the car as much as a thousand dollars or more. I discovered a 300 at Frey Dodge in Lewistown Pa! 160 miles away. Amid the Covid 19 crisis I began corresponding with Roberta (Bobby) at the dealership via email. She was very responsive and accommodating, since I had "many" questions about the car along with request for photo's trying to make sure I wasn't wasting my time traveling 160 miles. The dealership was able to make me feel confident that the car was worth the trip and purchase and even negotiated on the price. So, 160 miles later, I met Bobby, who was professional, polite and friendly. I purchased the car and was done with the transaction in 30 mins. As I was walking out of the door the owner came out and thanked me for the purchase and trusting them with such a long drive. Never thought I would drive so far to purchase a car, but, I will look to Frey Motors again even if it is 160 miles away. Great Place to purchase a car.

I had an excellent experience here. Walked in to get a pre-purchase inspection for a car I was…read morebuying down the street. The receptionist was kind, the inspection was quick, and the detailed report was thorough and helpful. When I got in the car, there was a bag of cheez-its and a note on the dashboard, which was a nice touch. Wish I lived closer to use their services for future maintenance.

Great service. Great crew. I had them work on my cars in the past. I moved out of the York area…read moreyears ago. Drove back to York just to have Fadeley's service my Honda. I find Fadeley's to be honest and fair and of course friendly which is why I came back. Thank you Bret.