We've frequented this cute shop for many years and always had a positive experience. Nice service…read moreand always excellent quality treats. I'm writing this review because we recently learned that a gift certificate we gifted as a holiday present expired. I wasn't aware it had a time limit, if I had know I would've thought twice about gifting from this establishment. It's embarrassing for us to give a gift that was ultimately unusable. I understand running a small business is challenging, but I wish I would've at least been made aware of their gift card policy in advance.

Well...they have beautiful desserts but ugly customer service. What is going on with service in the…read morearea these days, yikes! Anyhow, walked in and we were the only customers. No greeting, the lady behind the counter just walked up and started pulling desserts out as we were talking amongst ourselves and trying to decide on them, so felt a little rushed. Also, I guess they save the good boxed packaging for customers they like, so if you are offered styrofoam then that means you didn't make the list lol. The way we were stared at the entire time and rudely handed the receipt to sign after our purchase made the entire visit an uncomfortable vibe and as if we were being a bother. And just for future reference, yes please offer your customers a bag to carry multiple items they purchased, thanks. If you decide to stop in though, the white chocolate mousse was pretty tasty lol (that's what the one star is for, otherwise, it would be a zero for me).

The cookies are huge, fresh and moist. I got the pumpkin spice cookie delicious. Everyone was…read morefriendly the shop was nice.

My favorite food group is dessert, so naturally when I walked into Gibson Mill Market and the first…read morevendor I saw was Cara's Cookie Company, I was absolutely delighted! It's very simple to order - they have everything they offer on display and when you make your choices they pull fresh cookies from the back. This is also the only place I've ever seen a cookie push pop and I LOVE this creative idea! I chose the coffee toffee, chocolate chip, and snickerdoodle cookies along with a cookie push pop. Firstly the cookies are massive. I'm a person who can eat an entire cookie in one sitting but I would think for most people they could eat on one for days. They also have an over abundance of toppings and I love this so much. There wasn't a lack of chocolate chips or toffee on the cookies. These cookies are also super heavy so you know they're packed with flavor. If you're visiting Gibson Mill Market I highly recommend stopping at Cara's Cookie Company for dessert after your meal or a treat to take home!

Stopped by this icecream shop on my way home because they had really good reviews…read more Service was okay, the guy that took our order was nice, the two other workers were teens that seemed more interested in talking to each other more than anything else. At a glance the place is nice, they have free arcade games and a play area with a giant connect four game set up, so very kid friendly. The place could really benefit from a deep cleaning though. Table tops were cleaned, but the seats were dirty at the booths. My son just got a scoop of chocolate ice cream which he really enjoyed. The strawberry cheesecake roll was suggested and it was pretty good. Just for those two items I believe my total came up to about $16.19, so definitely not cheap.... I'm happy we gave this place a try, but realize there are much cheaper options in the area that serve really tasty treats, so not sure if we'll be back. They also offer boba tea and other treats.

This is a cute ice cream lounge. I got the Rose boba tea. It was delicious. I definitely want to…read morecome back for the ice cream. The girl that was working there was very nice. The prices were reasonable

Super cute bakery in downtown Concord. The bake cakes, cookies, cupcakes, brownies and more. The…read moreprices are great. I got the Raspberry White Chocolate cupcake for $3.75 can't beat it especially for the quality. Everything looked good in there. I will definitely be back for the Chocolate Chip cookies they looked really good.

Has been our cake baker since moving to NC from CA. Cakes are always beautiful but taste really…read moregood too! And super affordable. Easy communication super quick and friendly. And the shop is clean and beautiful!

This was a first time experience and it well, first the ice cream was delicious and it had a huge…read morevariety as in ice with flavor syrup,banana split, and fun drinks, the one I got had a gummy shark, sprite, coconut, whip cream, and blue raspberry. Yum! The service was standard as they handle the line properly and the staff were nice. The cons about it is that some of the staff had a tired "I don't care" look but I didn't care. Another thing is it gets busy especially on the weekends. What this place need is more seating for outside especially when it's hot in the middle of the day or have sitting inside since people had to go in the car turn the ac on and eat in the car. But this place wasn't too bad.

Fun mom-and-pop ice cream store. When you first pull up here, you'd think it's a sketchy place but…read morethey take good care of it. They don't stay open too late so you gotta get here early. We were the last customers but the kids working here were so nice and friendly! Prices are so reasonable. The kids got the Little Blue Panda which is like cookie dough, Oreos and something else, and I got a sugar free flavor (I think it was strawberry?) Seating is limited but they do have a good enough parking area.

This has to be the most underrated ice cream in Charlotte. I saw one Instagram post about them and…read morethought nitro ice cream sounded interesting. I found them at the Piedmont Farmers Market in Concord when I was in the area. They do come down to Charlotte too, but it seems like they're in the Concord area a lot. I really appreciate that they have a good variety of interesting non-chocolate flavors. I got 3 flavors: lemon cookie crunch, golden cookies 'n cream, and cake batter. All three are very good. The cake batter was out of this world. It literally tasted like I was eating funfetti cake batter. The golden cookies 'n cream was my second favorite. It had huge chunks of golden Oreos. The consistency of their ice cream is different. It's kind of gooey and creamy. I love it. I will say, it's a little pricey. They have what seems like half pints and for the three I got it was $21. It was so good that it was worth it for a treat though. If you haven't tried their ice cream, you're missing out!

Best ice cream around. It's a must try if you have never tried it. Top notch customer service and a…read moregreat small business to support.

My family has been coming here for over a decade so when I stop in now it feels like I am taking a…read morebite of my childhood. They are always nice!. It is preferred to speak Spanish but many bilingual friendly employees. We always come for the paletas!!!! They are the best around town. I really can't name all the flavors but here are some: Cookies and Cream, Strawberry, Strawberry kiwi, Chocolate, Watermelon, Lime, Mango with chile (Chamoy), Tequila, Piña colada, Coconut, Dulce de Leche, Pistachio, Raspberry, Manzana (apple), Maracuya, Melon, Choco Menta, vanilla, Tamarindo, Rompope, Gansito (strawberry- and crème-filled cake with chocolate-flavored coating, like Twinkie) etc etc. I have had some tacos once and they were cooked really quick but not what I think of when I come in the door. We are leaving with stacks of paletas in tinfoil ready to take home to my freezer. Oh and they serve regular ice cream too!

Mom and I found an article with a list of 10 ice cream places in the Charlotte area. This was our…read more3rd stop and it did not disappoint. Mom ordered chocolate. Her go to flavor. She said it was very good, creamy with a great chocolate flavor. I got mint chocolate. Not only did it have rich chunks of fudge but it also had these yummy disks of chocolate. I saw a few comments about the staff on here. The 2 ladies I encountered were very nice. Rhe one lady, who scooped my ice cream spoke broken Englist and I spoke broken Spanish so we met in the middle...lol. We will be back!

Was greeted with a smile and felt welcomed. They were very friendly. Service was fast and the ice…read morecream was delicious. It's family/kid oriented, your little ones would enjoy. They also offer Italian ice and milkshakes. I plan to bring my nephew

Such a cute spot! Great homemade ice cream and lots of areas for the kids to play. They even have…read morekid size picnic tables. Sometimes they even have people making balloon animals and other cute ways to entertain the kiddos. Quite the diamond in the rough!