I have used these guys 2 times. Of course everything was already packed and all they had to do was…read moreload items in the truck. They showed up on time and everything was loaded fairly quickly. The guys were friendly and did a good job. No breaks worked the whole time till the truck was loaded. Several friends have used them with no issues!! I lived in an apartment on the 2nd floor, no elevator. So they had to carry down 2 flights of stairs. No damage to apartment, furniture or the guys!

Diesel Pro Movers LLC moved us from our Painesville condo to a condo in Mentor. The team mishandled…read moremany of our belongings, and as a result our 85 inch television, and freezer were damaged beyond repair. In addition, a new television stand that was just delivered to the condo, along with the wall and ceiling were damaged when they attempted to place it in the desired location. The items were all damaged after unloading them from the truck at the new location, and each instance was specifically due to negligence. The team members removed all padding from the items prior to removing them from the truck. In the case of the television, they lifted it with their hands against the screen. This caused internal damage. The screen was severely smudged on one side but not cracked. When I saw them carrying it in this manner I remarked on it to my husband and asked him to plug in the set and check it before they left. You can see from the photos the damage that was caused. Each item was purchased in February of this year except the television stand, which was freshly delivered the same day. When I reported the damage to the owner, I was accused of making a fraudulent claim to extort new merchandise from Diesel Pro Movers. They refused to credit us any amount other than 59 cents per pound for the television, which amounted to less than $60 for a $2399 set. The entire event was unbelievable. We had hundreds of dollars of meat stored in the freezer, and each product was new...only three months old. I had no incentive for replacing any of the items. The team grew belligerent. The lead member Geoffrey, and one of his associates shouted obscenities and was hostile towards my husband. Our fifteen year old daughter was in the house, as was a representative from Spectrum. They had to leave to avoid further escalating the situation since the team refused to leave our premises. He called the police and all three were removed from the house. Please do yourself a favor and hire professional movers to assist you and not this company. The amount of money you think you are saving is not worth losing these types of items or those which might be of sentimental value to you.

We have used this moving company twice now to move an elderly family member. They were very…read moreprofessional, efficient, and personable. They took care with her things as they packed and unpacked. We would use them for every move. Pricing was very fair and competitive to other companies, the final charge was actually less than the quote. Great communication. We knew when they were on their way and when they arrived. Very grateful we found Moving Ahead Services!!!

Disabled veteran here, small woman, 5 feet tall and disabled. I hired Moving ahead because it was…read morerecommended. This is my doctors note the next day "Patient presents with complaints of right sided body pain since yesterday. This is about the same and not worsening. Patient states that she had hired a moving service to help move a lot of heavy items to her home. She states that she originally agreed to pay a certain price but yesterday when they arrived they wanted her to pay more money for them to move heavier things such as barrels and bags. She states that she refused to pay them so they left her stuff in the street. She states that she had no other way to move the items so she forced herself to move all of her things. She states that she used the right side of her body to help move and push the items. She states that now since then she has had pain to the right shoulder, side hip, leg and lower back. This increases with movement. Pain can radiate up the back and down the righ leg. " Nuff said! but I wanna state that it was a combination of Tina and Tim that literally tried to "milk The clock " not work -stand around while the one employee Jamison was busting his behind all by himself literally ...while the other bully Tim was standing above me, (while I was packing or even in front of my building )not working ! wasting time, charging me per minute, while standing still waiting for money letting minutes pass and then billing you for that !!!!practically as I reminded him he was" wasting time" (7 hour job - should have been left in its completion ) he took 7 hours and still couldn't compleate it ...btw I payed for 7hours $1500.00...! Tim procrastinating and was constantly offended ...and not working at all !!!!! not keeping accurate time clock (by not telling ME whe his timer went off although he SAID he would ...and not being proactive with me, belligerently aggressively trying to extort the money from me, and I would rather him push my stuff from the side of the road, wich he did then be extorted for money from ZZ Top. And his biller ...Devastated ! And perminatly altered from working with this crew. I hope they sleep well at night. But don't worry god sees everything

These guys were very responsive and on time. They moved my dad's furniture and boxes into his new…read moreassisted living facility quickly. Professional and fast - can't get any better.

the movers that move were perry and dave. They were so nice i would ask for the any time of the…read moreweek if u use two men & a truck to move u i would ask for them they are the best!!!!!

STAY AWAY!!!! My family contracted Great Lakes Moving & Storage. Terry (owner/Manager) never…read moresent anyone to do a onsite quote. Did it over the phone. Said no problem will send 3 guys. On day of move, they showed up at 11am and only sent 2 guys! The leader of the two guys called (his manager) Terry and said we need another guy because we can't move an armoire ourselves, Terry told them to get it done or else. The movers quit on the spot and Terry told them to "take the "sh*t" off the truck"!!! They put our stuff ("sh*t) in the driveway and left!!!! PLEASE HEED MY WARNING............ THIS IS A BAD DECISION!!!!! UNBELIEVEABLE AND WE WILL BE PURSUING LEGAL ACTION AND BBB ACTION.

great lakes did a great job with my parents move in cleveland. they are very affordable. i also…read moreused there other company in toledo (glass city movers) to move my items. thats how i heard about great lakes. i would recommend them. thanks again

They could have done better. Unfortunately, a few things were missing and had to be brought back…read moreand one of the legs to my ottoman was missing. Plates and cups that were packed were broken. No one was reading the "fragile" signs written on the boxes. And when they arrived at my new location not all the boxes ended up where they should have been placed. I paid a lot of money and don't feel like I got the quality I deserved.

The came next day with 4 guys. They showed up on time and worked hard cleaning out a hoarder house.read more

When I asked Kelvin to move a Hamilton studio upright piano from Elyria to Euclid, Ohio ( a 30-mile…read moretrip) he gave me a very reasonable $350 quote. I hesitated a bit, thinking that maybe they would not have enough movers, so he then said he would be sure to have 4 men, but requested $400. That was still very reasonable, much less than other movers I called. He arrived a week later with the truck, 3 other men, many straps to keep the piano stable in the truck. What amazed me was that he then proceeded to wrap my 60-year old piano in plastic, further protecting it from damage. The men were super polite, and they made the transport within an hour, moving into my friend's home flawlessly. I highly recommend this outstanding team! Just one more item: I did prepare a written contract with the agreed-upon quote and delivery address. Kelvin gladly signed it, keeping his copy and returning mine. This gave me peace of mind that I might not have had otherwise when hiring someone I did not know. One other customer mentioned that she texted his quote to him to confirm the amount, so that is perhaps an easier method for confirming the price. Recommendation by Zandra Richardson, Elyria, Ohio

Great communication throughout the entire process. Arrived on time. Worked very hard, great service…read moreand value. Would definitely hire again.

This was the first time I've used any moving company; I'm…read moregetting a bit too old and fragile to do it myself :p The company sent two people for a local move in downtown Cleveland (1B/1B ~750 SF apartment). They were quick (finished in under two hours), polite and awesome. :)

After seeing all the great reviews, I had to try out Bright Eyed Moving! Rob and Bobby were…read morefantastic. They moved me from Lakewood to Fairview Park, Ohio, at a speedy rate, but were very cautious and professional. I was given a time range and they arrived within it friendly and ready to go. Prior to the move, they called a couple of times to confirm locations, prices and optional add-on's. They were able to supply me with a cover for my mattress (that I got to keep!) and proper care for some more fragile items. I was absolutely blown away by their help! Thanks again guys.

Moto movers showed up on time and delivered on time. They provided a private move from Ohio to…read moreTexas for a flat rate plus tax. There were no surprise charges or extra charges for stairs which was really nice. They did a really good job nothing was broken or lost. I would recommend this company.

I needed to move 1/2 mile down the road. They showed up on time and were fairly efficient. However,…read morethey caused damaged to my floor, walls, and furniture. When I contacted the company they asked for documentation, which I provided. They initially said they were offer $50.00, but then never heard from them again. They cause deep scratches in my hardwood floors, scraped up a wall, and damaged a desk. I would NOT recommend using them.