Maybe im old but I miss the way a customer used to be treated. Care, concern and honesty. I have…read morea pittie that is a bit difficult and she really needed her nails done. I was worried. Our experience at all things woof was amazing, fast and comfortable. Down to earth people that just actually care. Xoxo

This is hands down a wonderful establishment. They are friendly, informed, helpful beyond words,…read moreand just very kind. I bring my dog Ozzy there on a regular basis for baths. You are greeted then led back to a very clean room with tubs all set. They have an incredible selection of shampoos, conditioners, and so much more. There are also plenty of towels. I even so kindly get a helping hand to lift Ozzy in and out of the tub. I've had his nails trimmed which they do very well and are so kind and gentle. The entire store has so many things for purchase including baked goodies for the four legged beauties. I just can't say enough about this place.

This is the premier pet care store around. Krysta and Jeff are not only amazingly friendly and…read moreknowledgeable, but Krysta is a vet tech and her and Jeff personally vet every single product they carry. The attention to detail and costumer service goes far beyond expectations! HIGHLY RECOMMEND!!!

What a cute pet store! We were pultzing around town and saw this cute little shop and decided to…read morestop by and get a treat for our girl. When we walked in, there were endless amounts of niche treats, foods, and just items all around. The owner made recommendations and just share the history and her love for the unique products. We decided to get a few baked goods for our girl and the prices are rather comparable to other places. It was so good to know that we were getting treats that were healthy and safe for our girl to eat.

My 3 year old Bernedoodle loves this place! She comes to run and play with her buddies once a…read moreweek!! She boards here when we are out of town and they groom her when she needs it! Reasonable in pricing am so happy and relieved we found them!!!

Brought our dog here thinking, based on what we saw on the website, that it was a smaller farm with…read moredogs staying in the home. We could not have been more mistaken. It's a giant kennel. Their version of "Daycare" is not an afternoon playing but time spent in a tiny box of a "room" with occasional outside time. (We were shown the "room" through a window of 1 building and while it is tall, it was barely big enough for our dog to curl up and go to sleep - especially if there was to be a water bowl inside.) Our dog goes to daycare to play at other daycares and loves to play with other dogs - he often rolls on his back even to the little ones to play. They said he was "circling" the other dogs. He's a herding breed - that's what they do! They just didn't like my assessment of their facility - and my dog is big and some dogs are scared of him but we haven't had any issues at any other daycare. I'm sure it scared my dog to be put immediately into a kennel after being stuck in one for months before we rescued him. Not a "family" farm - just a giant kennel. We were not allowed inside any buildings on our tour. I will add that we didn't see ANY dogs outside - not on drop off, not during our tour or on pick up. Their "trainer" came out and told us that the first thing he would be doing is putting Monte in a box. We immediately questioned this and said we didn't like it. Again, our dog Monte is a rescue dog and was very stressed when we got him from a situation where he was too often in a kennel. Why would they think this is the way to have any dog start off calm and happy in a new environment? They obviously have many open areas where you could have had him inside or outside by himself to introduce people and dogs little by little. He was probably stressed by this, however their trainer saw we didn't like the place from the start and didn't handle things properly. Their trainer continued to tell us they sit in a box all afternoon with maybe 2 20-30 minute play sessions. Again, day care is supposed to be play time - not time spent in a box! He could see we didn't like this. Their trainer then said our dog displayed inappropriate behavior. Our dog has never muzzle punched any dog - he doesn't mount or show teeth (this comment was added on after the fact)! He loves other dogs and is usually submissive even with the little dogs. We've had many other dogs and when they have gone to play for an afternoon at other daycare facilities, they aren't put in a box unless they are overnights. If your other clients realized how much time you keep the dogs in kennels, I'm pretty sure they would pull out fast.

Fantastic staff, came in for their reactive dog hours (by appointment only) and had a great…read moreexperience! They set up a little doggy charcuterie board and had her name on a cute sign when I came in. I've been to this location several times before and have never had any kind of issues ever. Clean facility, welcoming staff, and just overall a great store!

Not very friendly staff they are too busy stocking up merchandise so when you walk in you just have…read moreto ask for things I like the store in Naperville there all staff extremely friendly and also they help you to pick the right items I also love the store at down town Naperville and the one on Wheaton the two guys are very friendly

All the employees go over and above the call of duty to be helpful. My recently purchased…read more"Squirrel Buster:" bird feeder broke and I struggled with fixing it. I brought it in to see if anyone could help me fix it and Jacob figured it out quickly and repaired it in no time at all. The quality of birdseed, suet, bird feeders and birdhouses is wonderful! The hours they are open is very helpful for people who work full-time. I am also VERY impressed that during the past fifteen years of frequenting this establishment, I have never once seen an employee on their phone wasting time. They have hired very conscientious employees and they all work very hard to keep Trellis clean and welcoming! I also appreciate the help the strong young men provide to load the heavy birdseed bags into my car.

Between esoteric gift options, a fantasyland of plants, and feed for many animals... I could spend…read morehours wandering around Trellis. We came in to buy cracked corn to feed to wild geese. We had tried many other "feed stores" only to find that they really only carried either bulk dog food or hay. Trellis has pretty much everything -- including friendly and knowledgeable employees (like Emma) to help me navigate its bounty. Find an excuse to come in here! We bought cracked corn for the geese and local hot sauce for my dad for Father's Day.

When I moved here from another state, I was referred here by a co-worker…read more My dog has always looked amazing and the quality of the work has been great. Today I dropped off my dog at 2:30 PM. I got a phone call at 4:57 saying he was ready to be picked up. At 5:30 I got a phone call and I said I was on my way. I asked what time do they close and she said they closed at 5PM. At 5:50 I got another phone call and I suggested that they should tell customers that they close at 5, and I didn't know they closed at 5. She said "not my fault" and HUNG UP. Almost 9 years of my business - gone. Their YELP page says they close at 6PM. So does their Facebook page. So yes, it IS your fault.

Took my Yorkie in to get his nails clipped last week and the young girl that took him in back cut…read moreway past the kwik and didn't even bother to let me know. The only reason I found out was because I bathed him the next day and noticed a way too short, stubby nail covered in Kwik Stop Powder. I get it, mistakes happen, but at least be a decent enough human being to let the pet owners know. Smfh

Celebrated our puppies 12 month bday and stopped by Happy Dog Barkery and was happy to see a large…read morearray of pet birthday items and "Happy Birthday" themed treats! We got his birthday hat from the barkery, but they had a good range of birthday bows, hats, bandanas. We saw they had some good sized cakes that they offered decorating happy birthday day of, but they also had smaller cupcakes (pictured with our pup) and some birthday themed cookie treats! He loved it! Will def be coming back!

We order a cake every year for each of our two labradors from this bakery since they do it the best…read morefor dogs in this area. They have various cakes with different ingredients to choose from, along with sizing and how you'd like to customize the look / messaging. The end product always comes out perfect and our pups immediately know what's in the box the moment we step through the door. Highly recommended for those who like to celebrate with their pets, they won't be disappointed! Best, Charlie

Amazing service for the kindest grooming services and vegetarian and vegan baked doggie treats!…read more I shall return here again and again! 5 Yelp Elite stars and Yelp All-star review!

Inconsistent Policies and Customer Service…read more I have been bringing both of my dogs to The Barking Lot for grooming for over a year. Unfortunately, my recent experiences have left me extremely disappointed. On one day, I brought in one of my dogs and was never asked to provide proof of his rabies vaccination, even though I had the documentation with me. The very next day, I brought in my other dog. He was approximately one month overdue for his rabies vaccine, and I had already scheduled his vaccination appointment for the following day. When I arrived, a different employee asked for his rabies tag and refused to accept him for grooming because I did not have it. What frustrates me most is the lack of consistency. If proof of vaccination is required, that policy should be applied equally to all customers and by all employees. Instead, one dog was accepted without any verification, while the other was turned away the next day. To make matters worse, when I later attempted to schedule another appointment online, my request was simply rejected without any explanation or communication. Beyond these issues, the front desk experience has often felt unwelcoming, with interactions coming across as passive-aggressive rather than customer-focused. I understand and respect the importance of vaccination requirements, but customers deserve consistent enforcement of policies, clear communication, and professional service. After over a year as a customer, this experience has been very disappointing.