Had it ready when promised. Very nice to deal with. Everything was good with the purchaseread more

Thank you Anthony for taking the time to show us Petsafe Easy Walk no pull harness and to explain…read morethe benefits of the harness. Also thanks for taking the time to show us how to put the harness on our 4 month old 28 lb German Shepard Mix puppy. This is why we continually shop at Petsmart with our first dog Timmy and now Archie because the employees no what your dog needs and to out of their way to help you. Also thank you Ali for training our dog Archie in "puppy classes"

I have been going to this location since it opened. Now they will refuse to allow me to buy fish if…read morethey ask you your fish tank size and if they calculate the maximum size the fish will grow. Thus you cannot buy fish by the total number inches they think the fish may ever grow per number of gallons.(If they think a glow fish will grow 3 inches, then 3 gallons must be in the tank. I have 6 - 1 inch glow fish, they will say that an 18 gallon tank is the maximum size tank for them. No more fish allowed, PERIOD. That includes catfish bottom feeders, snails. I have a double filtration system which should handle more fish and water is changed regularly but they refused to go against THEIR rules, even if I want to take any risks. I have raised fish since childhood and never heard such rules. I am now having to going elsewhere up the road. Too bad, they have lost a long term customer.

Amazing customer service at their grooming department. Alyssa and her team do not disappoint. Very…read moreinformative and helpful. Everything is handled in a timely and professional manner. Will continue to come back!

I started shopping exclusively at Pug and Hound in Geneva about a year ago for all my fur-kids…read morefood, supplements, and chews after experiencing that they are the only pet health food store that carry ONLY the safest brands. All the staff have a vast knowledge of all their products and why and under what circumstances to use them. Additionally, everyone that works there is incredibly friendly, supportive, and compassionate. The owner, Krysta, has helped me with specific protocols through nutritional consults for each of my 3 Maltese and has graciously helped us tweak them based on their changing needs over time. I highly recommend shopping at Pug and Hound Pet Apothecary for your beloveds for all their health needs as you will only find the most supportive, compassionate, and knowledgeable staff always willing to go out of their way to help! -Michele C

This is the premier pet care store around. Krysta and Jeff are not only amazingly friendly and…read moreknowledgeable, but Krysta is a vet tech and her and Jeff personally vet every single product they carry. The attention to detail and costumer service goes far beyond expectations! HIGHLY RECOMMEND!!!

Wow! Just WOW! First time in and was treated like a Queen. I was casually browsing the deli…read moreselection - yes- fresh human looking food but for pets and a gentleman who worked there took me on a tour. I saw the grooming space, run around room for pets and the retail space. They've put so much thought into this experience. Wide aisles so human and pets with humans have room to shop, a separate entrance for those who are a little more fearful or stressed and want to bypass the shopping and head straight into the salon, and I can't say enough about the staff! They know their products, love pets and have master's degrees in customer service. I left with 2 toys and a bully stick for my Yorkie Bo - wish I was going straight home so I could get some of the fresh food and super cool cakes.

Evan did an amazing job grooming our shorkie Stella. They use quality shampoos and take special…read morecare of your furry friends.

5 stars for Scott Smith's All Animal Expo…read more This is located on the Kane County Fairgrounds, and usually happens around once a month. It's a giant indoor site where a bunch of animals/animal equipment and pet supplies are available for sale from various different vendors. You'll see a bunch of different kinds of animals - dogs, cats, spiders, lizards, snakes, sugar gliders, birds, hedgehogs, rabbits and more! It's a great time if you like animals, and I definitely recommend a visit - very fun and the owner Scott Smith is a very nice guy.

$8 per adult, takes 25 minutes to see. Unless you have kids, then may be worth it. Mostly animal…read morevendors but too many "other" vendors.

Wiggle Waggles / 6 Mutts' made goodie bags for Jackson Bark's Pupicnic, my boys and all their furry…read morefriends loved them... and to boot, Katie is a real sweetheart.

This place is absolutely Pup-er-ific! My animals have been enjoying Wiggle Waggles since day one…read more They have nothing but love for this place. The same goes for me. The prices are excellent and the treats are very high quality and made with people food!!! Nothing but the good stuff. The minute our dog hears the Wiggle Waggles bag his tail starts wigglin' and waggin'. My cat is the same. He loves the treats also. It's great. The place is conveniently located and the parking lot is huge. This place is an awesome treat for animals. They also have a menu for dinner items for your dog... I haven't tried them yet, but I have seen and heard nothing but good things about them!

It's a great place to go and meet dogs before you adop. I went in the other day and meet a little…read moremini dachshund that was so cute and we are thinking about adoptin.

Petland Batavia sold me a sick contagious dog. Dog was purchased and had kennel cough that was so…read morefar along it turned pneumonia. Petland and their "warranty" will not cover any care outside of a basic medication that this dog needed to get better and breathe. very disappointed and feel this is unethical that they will not pay for a sick dog they sold. I will never return and you should think twice before buying from this store.

Great for selection and pricing. I've always found what I was looking for. I have been shopping…read morethere for years, and I always go there first. I can't say the same about pet store in my area. I found them overpriced and minimal products. That's why I go to Pet Supplies, I always find what I need.

Getting a home delivery from this location is perfect they bring it to you the same day they placed…read moreit at your front door they give you a thank you note it's efficient and they do it extremely well

Wow! This place is the ABSOLUTE greatest. They have all the puppy/dog essentials. Fantastic staff,…read moreexcellent groomers and fantastic location in Campton Hills. Brought our 5 month old Goldendoodle puppy Layla in for her first ever grooming and Jen did such an amazing job cleaning her up. She's never looked better! Everyone was so kind and loving towards us and our puppy. Truly can't say enough great things. Prices are very affordable and in-line with their competitors. Also love that they are both a one-stop shop pet store with a fantastic and large assortment of high quality holistic and organic foods and treats as well as a High-end groomer. What more could you ask for? Will definitely be back and will be referring all our friends and family to check them out! To see more pics be sure to check out @Layla_TheMiniGoldendoodle & @JustForPaws on Instagram!

John, Lindsay, and staff are the absolute best! Every dog is treated with such care and kindness,…read moreyou can tell the staff really love their jobs. They have a great selection of treats and toys and are very knowledgeable about pet nutrition. You can't help but be in a better mood after visiting this store!

Reefs Plus is my goto reef supply and service company. The owner Steve is amazing. He helped me get…read moremy 650 gallon plus reef system going well. He helps with all my problems, takes my calls 24/7 when I need help and his pricing is second to none. Steve even helps with my system via a on-line controller when needed. I bought many fish, and corals from there and never had a problem. Steve even purchased fish for me from his suppliers that I requested but didnt have at his location. Steve, thanks for everything.

Really helpful business. They take really good care of their customers and offer really good…read moresuggestions and helpful advice.