Wow! Just WOW! First time in and was treated like a Queen. I was casually browsing the deli selection - yes- fresh human looking food but for pets and a gentleman who worked there took me on a tour. I saw the grooming space, run around room for pets and the retail space. They've put so much thought into this experience. Wide aisles so human and pets with humans have room to shop, a separate entrance for those who are a little more fearful or stressed and want to bypass the shopping and head straight into the salon, and I can't say enough about the staff! They know their products, love pets and have master's degrees in customer service. I left with 2 toys and a bully stick for my Yorkie Bo - wish I was going straight home so I could get some of the fresh food and super cool cakes. read more

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Evan did an amazing job grooming our shorkie Stella. They use quality shampoos and take special care of your furry friends.

Went here to check out the selection for dog food and their self service grooming suites and bark room. I just want to say wow... This business thought of everything. They don't have stuff like this east - we're spoiled to have a one stop shop for food, treats, toys, fun apparel ... grooming and room rental. My Naperville friends are jealous! Excited to come here once we get our puppy. read more

Review for new grooming service I like the store and staff help for my puppy so decided to give try to new grooming service they offered. It was cruality free, so I felt really good about it. When I left my mixed doodle for grooming, my clear instructions were that I do not want to do summer cuts. Since it's his first time here, I would like to keep him fluffy. My puppy is 18 months old and extremely food motivated. So I told groomer it would be helpful. When I came to pick him up after 2.5 hr, he was completely shaved. I told her I was not happy. She told me he was jumpy and matted, so I did this. When I went back home, I saw redness around his armpits and sensitive area. Also, she went too close around his one eye. Cuttings were uneven everywhere. I sent his pics to the vet, and they wanted to see him. So the next day, I had a vet visit where they prescribed an ointment Tremont for a week and told us to avoid any roughness around those area. So when I called back groomer to give this feedback, she was putting this on his matted fur. One point she makes my puppy obedient, and sometimes he is jumpy. I told her that if she felt this way, she would not call me. And you can not cut him even if you give a summer cut. Her response was to set up the next appointment soon and will tech me how to brush my dog. For an overpriced service and with vet cost, I told her this is really bad service and would not come again. read more

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The owner/manager Sheila is very rude. We have been loyal customers and spent thousands of dollars over the years.

Love WetNose Inc. What Lilly (Owner) and her team have built and provide the community is truly exceptional. They have fantastic service and the staff is SUPER friendly and knowledgeable. They supply a wide array of pet foods, treats, toys, snacks and in-house baked goods that are all top shelf and unique. Our pup @Layla_TheMiniGoldendoodle especially loves the duck treats from here and we get them for her all the time! Definitely recommend you stop by and check out all the wonderful products they have on offer. You won't be disappointed! For more pics please see @Layla_TheMiniGoldendoodle & @WetNoseInc on Instagram. read more

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their new Geneva location is wonderful! Some of the best costumer service that is out there! They treat you and your critters with respect! Must go in with puppies, educated, great staff, great treats, food is at a good price. They have bath rooms and fresh meat bar read more

Wet Nose - Cookie bar - Pet Stores Near Me - Geneva, Illinois

Wet nose made a beautiful and delicious gender reveal cake to share the special moment with my furry babies. I loved it Highly recommend.

This is my go to place for dog food. They carry a lot of variety of foods, snacks, toys, etc. and the people at the register are great sources of information. I've been going to Wet Nose since we moved to the western suburbs (2010). They also have bathrooms, dog washing stations, training, and party rooms, and options for having your dog groomed by their staff. If you like the store, make sure and sign up for the loyalty club, which is quite generous and saves you money!! read more

I thought this place was really cute, well organized and great customer service. The employees were very friendly and helpful. The only reason I docked a star personally is because this place is just straight up out of my tax bracket lol. I got two assortments of 5 treats from their bakery for my pups for Christmas, so 10 items in total - 4 peanut butter cups (which are the size of mini Reese's peanut butter cups for reference), 4 rice Krispy treats, a gingerbread cookie, & a "donut" & it was $58!! I'm sure my dogs will really enjoy them but to me, that price is outrageous. I didn't know until I got to the register how much they cost because there's no prices listed in the case (I really think they should put prices in front of the items in the case), and by that point they already packaged them, so I wasn't going to ask them to put them back. I really liked this place & I'm sure I'll be back but not to the bakery part unfortunately! read more

I love coming here because I always know that the treats that I picked up for my dog will be of high quality in the ingredients that they use. My dog loves the bully sticks that are almost the size of her! I just picked up some woof waffle treats too. The staff are always friendly and I love when they sometimes have sales on treats too. I have been coming here since they first opened up in the Geneva Commons. read more

Wet Nose - Pet Stores Near Me - Geneva, Illinois

Ive been going here for a while. Always a pleasure. Someone said they don't serve you if you don't have expensive handbags and what not, but I've come in in sweatpants and sneakers and gotten excellent service. read more

I bought birthday cupcake treats for my dog and her siblings and the cupcakes were hard as a rock and pricey as well would not recommend buying the cupcakes read more

The Oakbrook store is now closed. Such a shame. We really liked it. All the employees were big dog lovers. They shouldn't have been using those expensive bags. read more

I decided to stop by here because it was right next to the nail salon I had just visited, and it was worth it! The staff was so nice. They greeted me as I walked in and asked if they could help me find anything. One of the employees was able to recommend a product that added more fiber to my dog's meal and would help with digestion. They even have a few baked goodies (for dogs), so I bought 2 and my dogs LOVED them. read more

Kate Spade is to me as Wet Nose is to my pup Stella. Ya dig? This place is a such a gem. If you love your dog and love to pamper them with the best products then Wet Nose is where it's at. They sell quality food, bones, toys, and everything in between. The staff is super friendly and helpful. The woman who was helping me made suggestions on bully sticks, explained the different Antlers, informed me on the collars I was looking at, and even let me know they have a Wet Nose location in Geneva which is closer to my house! My rating for Wet Nose is really a 4.5 and the only reason I can't give it a full 5 stars is because of the price. I saw an adorable pink collar with a bow that I would have loved to get for my Stella but it was $52. You read right....5-2. That is outrageous to me. I was told it was hand made, but still that's steep. Everything else was pretty pricey as well. I mean I know the quality is definitely there, but I just can't justify some of the prices. I ended up finding a great 12 inch bully stick for only $5 though and my dog loved it! Wet Nose unfortunately cannot be my regular spot for doggy goods, but for special items or occasions for sure. read more

Wet Nose - Bully stick all wrapped up nice for my Stelly - Pet Stores Near Me - Geneva, Illinois

Wet Nose WAS my go-to dog boutique when making my quarterly visits home to the Chicago area. My pups would jump into the suitcase looking for the Wet Nose bag and their little gifties. Not anymore. Positives: Great if you are looking for better kibble, raw food, healthier treats, and/or need advice from the owner Negatives: No longer the place for unusual gifts, toys, apparel, charms, collars (etc.)... AND EXPENSIVE Sad to say, there is no reason for me to belong to their loyalty program any more. They are still three stars as they do have a lot of good food and treats, and there is something to be said for that. read more

Wet Nose - Pet Stores Near Me - Geneva, Illinois

This is one of my favorite places to go for doggy-stuff. The only reason I can't make it there more often is that it's so far away for me! The owner is what makes this store so fabulous. She is REALLY on her game and informed about RAW food diet, and has provided invaluable advice. She seems really genuine, and comes across as being in this business for the betterment of our dogs. Besides the hard-to-find RAW dog food, they have really cute boutique-style shopping: Leashes, harnesses, clothing, beds, dog-carriers, etc... GREAT stuff. This place just makes me (and my dogs) happy. They are a bit expensive, but I don't think they're that much more expensive than any other dog-boutique. This is the larger of the 2 stores and carries more stock, so I prefer to go to this location, but if not the other one is still fabulous. read more

My Lab Puppy " Molly" was welcomed instantly to Wet Nose. Very warm and knowledgeable staff! The homemade treats and adorable collars/leashes made this new puppy owner wanting more! Excited to sign up for puppy training classes and order Molly's 1st birthday cake at Wet Nose! What a great store! read more

If it was possible on Yelp, I would give Wet Nose 10 stars! High quality food, treats, toys, etc., for pets, great reward program, fair prices, and an amazing team of folks that are kind and knowledgeable. In addition to being great to their customers, their ownership and extended team do a lot to support animal welfare causes (host rescue groups, raise funds, etc.). We are huge fans! read more

Love this place! My dog Drus and I found it while visiting my sister in Elgin. The staff is so friendly and helpful. Drus is shy but he warmed right up to them! I mostly went to buy cute collars (my addiction) and was not disappointed! Drus also picked some healthy chew treats from the treat bar, which was helpful because he can be a bit choosey Prices were reasonable. Will come back every time we're in town! read more

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This place Is nice but it's a bit over priced. Also they mainly have items for dogs. I came in to buy a cat collar but they didn't have much to choose from. In comparison to their dog collars, the cat collars looked so basic. Idk I a bit discriminatory? The lady working there was really nice though she said she'll give me a call or email once more cat collars come in and I appreciated that. Would come there if I had a dog though! read more

We've been longtime visitors of Wet Nose and always have a good experience. Our pets are always welcome and lavished with attention and TLC. I've seen many of the products on the shelves here that I've received in my Barkbox subscriptions prior. It makes me feel good knowing that I receive high end products for my pets, and I know where to get them again. Always a great selection of pet products and accessories. Recently my Dad and I went here with his new Bernese Mountain Dog puppy, Ernie. Ernie was a little unsure upon walking in (that could just be getting used to leash training though) but was quickly won over with the showering of treats. I purchased the Cann-biscuits for my friends dog back home in VA. She is a chihuahua who suffers from terrible anxiety, and the biscuits are a wonderful medium to help ease her stress as her and her family prepare to move across the country. We'll definitely be back! read more

Such a lovely and charming store in Geneva Commons. Wet Nose is owned by a couple who just happen to love animals. They are very focused on the health of animals...not just the cute little outfits and toys. Please do not get me wrong, they have all the cute outfits and toys for your favorite furry friend, but they also carry healthy diet foods and raw bones for dental care and other organic and healthy treats. The employees and owners are very nice and willing to answer any questions they can about pet care. Atmosphere is clean and whimsical and friendly. read more

I took my fur baby in here the other day for the first time, and we were both quite overwhelmed with all the great stuff! He was sniffing out the great selection of chewies and I was busy looking at the great selection of toys and dog-lover trinkets. They have the cutest leopard-print doggie items right now! While the place might be a little "pricey", they have a unique selection of stuff, and honestly, as far as pet boutiques go, I would say it's normal. I don't mind spoiling my little guy, and I'm sure there are other many other owners like me out there. The staff is SO incredibly nice and helpful too, so I'll definitely be coming back. read more

I stopped in the Oak Brook location on Friday to get my Chihuahua, Emma, a birthday present and cookie. I came away with so much more. Kristen was amazing and so knowledgeable about nutrion and supplements. I talked with her for quite some time. The store is so clean and welcoming! The staff is amazing and so patient with all the questions I had about feeding a raw diet. I highly recommend this business!!!! read more

First off, to address people's complaints of it being more expensive - it is...but you certainly get what you pay for in this case. The food, toys, sweaters/clothing are top notch quality in every way. Also, econ 101: An upscale, specialty "mom and pop" boutique located in a wealthy suburb doesn't run on the same business model as Whole Foods or Petsmart. They're not a volume business like a big box store and they have to compete. Same reason your local hardware store is more expensive than Home Depot. I understand if you don't want to pay higher prices...but there's a reason it's that way and it's not to screw you over because they're greedy. They have to price higher and hope to win your loyalty by being attentive, warm, and having a great product. In this, Wet Nose delivers in spades. The staff is very, very knowledgeable and will ask you very specific questions about your dog and your concerns for it when recommending food options. They will always order anything for you. If you learn the history of why the owners opened the store, you'll understand why the staff is also so passionate and friendly. They are also very ethical - they will immediately cease carrying any products that have any QC problems or legal/ethical problems. My dog just loves coming here, she gets totally spoiled with attention and I am 100% convinced that they have your dog's best interests at heart. Worth every penny and I highly recommend them. read more

I cannot say enough about this store, it is about a 1 hour drive but so worth it!!! The people are outstanding, they always remember Clyde's name. not trying to sell things, just have a true love for animals. Can't wait to go back, which will be next Wednesday. I will buy a bedazzled collar, fluffy pillow, warm sweater, raincoat and anything else he and I want. No need for any surgery!!! The $$$$ faux chinchilla bed was not something I would normally purchase, that was 4 yrs. ago and it is used everyday, they love it!!! Would buy another one in a heartbeat.... We love this store and after your first visit you will tooo!!!! read more

Being as dog obsessed as I am, I kind of can't believe I hadn't discovered this gem before now. I happened upon it completely be accident - I was at a business lunch at Kona Grill, spied an adorable looking boutique, and vowed to come back immediately. So happy I did! I love this place in the same ridiculous ways I love Two Bostons in Naperville. They sell a myriad of high quality, high priced, and fun items for pampered dogs in a sophisticated looking environment with absolutely amazing customer service. My very favorite part of this store is the little treat buffet at the front of the store - a veritable doggy bar of fun and interesting treats. Grab a bag from the staff and fill up on lamb sausage links, pork hearts, bully sticks - whatever suits your uh, taste. My dogs have loved every single item I've brought home from here. And I love that they have a loyalty program! There's nothing here your dog NEEDS, but tons of stuff they will absolutely want. Check it out for new and interesting goods for your pooch! read more

Love this boutique, just like the ones in California without the LA prices. Great items at great prices plus I love the loyalty program! Everything I was looking for, for my dogs and only place I have been able to find catnip balls for my cats. Plus great staff. I was kind of ignored once when there was a very obvious "oakbrook" woman asking about the pricey dog beds. ( I am from Downers Grove was only 21 and dont feel it is necessary to dress up to run errands. The mood was immediately changed when I asked if I could set over $200 of stuff down on the counter as I continued to shop. This was the only time my experience was less than perfect though. Great place and is always on my to-do list when back in town to visit! read more

Cute little shop with a knowledgeable staff. I love going in here and picking out little treats for my "woof" ;) They are very helpful in finding what you need. My only reason for giving them 4 instead of 5 stars is they really push the food on you. I have done a lot of research and I buy a food they do not carry and I feel they really push me to switch my food. read more

Since I'm a pretty obsessed dog mom, I signed my pups up for Bears pictures that were being taken at their daycare. I wanted them to rock some Bears swag in their pics, so I was on the hunt for some kind of shirt or bandana for them to wear. I went to Petco assuming they might have something, but no. I had seen an ad for Wet Nose in a local magazine and knew they had a location in Oak Brook, even though I'd never seen it. Turns out, they're in the Oak Brook "promenade," a group of businesses along Butterfield, before you get to Yorktown Mall if you're going west. It was Monday evening, so there weren't any customers in at the time. The shop is small but cute. There's tons of stuff for you to spoil your dog: hip collars and leashes, beds, blankets, specialty foods, toys, etc. I asked the woman on duty if they had any Bears bandanas and sure enough, she led me right to them! She even helped me figure out what sizes to get (which is harder than you think when you have a 20 pound Pekingese). Yes, they were a little pricey for bandanas but I was in a crunch and I spoil my dogs more than I ever spoil myself, so I accepted it. They even wrap your purchases all nice and gift-like. When I have more time, I'll likely stop by again and peruse the store a bit more. It's the kind of place that caters to crazy dog parents like me, so I know I won't feel judged if I buy my fur babies a dog blanket or something. I mean, what were the chances I was going to find a Bears bandana here, at this small shop? But of course they had it, because they know what silly stuff you're going to want to give your pets, and I love them for that. read more

Probably one of the best pet stores in the area. Most of the food is top rated on dogfoodadvisor.com, all the toys we've bought for our dog have held up well. Yes the prices are a little bit more but I prefer to give my dollars to local owners rather than large pet store chains that source most of their products from China. Sign up for their email and get their newsletter for the discounts for the month. We try to go at least once a month and get our dog a joy stick. Because what's not to love about seeing your dog get super happy over a treat? read more

I love this doggy store! Very cute stuff if you need a gift for someone with a prized pooch! I've been here before but can't believe I've never reviewed! They have a huge array of doggy toys. I have been to their other location in Geneva as well, same thing- cute store!! They have the illustrious Bella Bean Couture doggy collars. This is a great store to find animal antlers, ears, tracheas. etc. Which are great chews for your pups! Definitely a great location, people in this area would pay big to spoil their pups! read more

Absolutely Love this store. Great employees everyone is so helpful and can answer any question. Everyone is a pet lover anytime i bring my dog in they get nothing but love. They have everything from kibble, treats, to raw food. Great place to buy your pup that special collar or toy. I love the selection of pet food and treats. I have been to the Oak Brook location and just the same friendly customer service. They have cat food and treats too . read more

Long time customer of this place. However very disappointed in the pretentious feel in this place as of late. I feel that the only way to get good service in this place is to wear Ugg boots, A north face jacket and something coach. Please learn how to cater to those of us who wait patiently in line and not to cater to those who push forward to the other line. read more

My favorite pet boutique in the world. They are beyond friendly, passionate, and truly care about what they do. My puppy was having a hard time adjusting to her new diet, and I spoke w/the owner who took 10 minutes discussing alternatives, writing out a plan for transitioning her to her new diet, and I feel totally confident that they are 100% behind every product they carry. High quality treats, food, toys, and a variety of bully sticks/ropes/antlers/etc. Basically it's a mecca of what's best for your pet. Sophie (my puppy) didn't want to leave and sat outside the window looking in sadly after I dragged her out. It's probably best I have to drive out to the burbs to come here, because I'd blow every paycheck there in a heartbeat. read more

Them is store is outstanding... Great customer service and employees!!! Make sure too bring your dog and them pick their own treats... it's a surprisingly entertaining how picky your pet maybe. They will let your dog try everything before you buy. We take our dog here every Xmas and for his birthday. It is a bit pricey but definately worth it. read more

We have large dogs (i.e. 200 lb +) with suspected poultry allergies. We have a regular place near us we get food however decided to stop in here on a wim to see about chew toys for aggressive chewers. We were able to find bison horns that our dogs love at a very reasonable price. We also are always looking to be able to offer our dogs a variety fod wise but the challenge is not to mess with their systems. We left with samples that our dogs love and ended up buying a few more bags and will be putting this food in rotation with our other brand, which they also carry. We would highly recommend. read more

We went to the Geneva location for years because not many places carry our brand of Dog Food. It was very pricey, but worth it for our dogs. A few months ago, I brought my 5 year old with me to purchase our monthly bag. As I was at the register checking out, the employee who was checking me out became very upset and began yelling at the other employees who were standing behind me towards the back room. I don't know if he was a manager (it appeared so) or an owner? Definitely someone in a leadership role. But as he was yelling at the other employees to "get back to work" he began cussing. He used several derogatory words to the women who were working and said "sh**", "fu**" and "a**" all in a few sentences. I wouldn't mind someone swearing just in front of me, but this was done in front of my 5 year old. He became scared and I rushed him out quickly. He told me in the car he didn't like "the man with the mad face". I was incredibly upset by the situation for the employees he was yelling at. If this was a manager, I don't want to shop here because no one deserves to be treated like that at work and I don't trust the owner's judgements in who they choose in a leadership role. If it was an owner. Even worse. I have to say that the man realized what he was doing in front of me and apologized to me and my son. But if he's willing to do that in front of the customer, I don't want to think about what happens when no one's around. This happened in July. I have since found a new place to buy our dog food and will not be going back. After what I witnessed, I hope each and every employee that was verbally abused by that man finds a better job and walks out leaving them in a bind. No one deserves to be treated like that. read more