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    Wet Nose

    4.1 (100 reviews)
    Closed 10:00 am - 6:00 pm

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    Rupali K.

    Review for new grooming service I like the store and staff help for my puppy so decided to give try to new grooming service they offered. It was cruality free, so I felt really good about it. When I left my mixed doodle for grooming, my clear instructions were that I do not want to do summer cuts. Since it's his first time here, I would like to keep him fluffy. My puppy is 18 months old and extremely food motivated. So I told groomer it would be helpful. When I came to pick him up after 2.5 hr, he was completely shaved. I told her I was not happy. She told me he was jumpy and matted, so I did this. When I went back home, I saw redness around his armpits and sensitive area. Also, she went too close around his one eye. Cuttings were uneven everywhere. I sent his pics to the vet, and they wanted to see him. So the next day, I had a vet visit where they prescribed an ointment Tremont for a week and told us to avoid any roughness around those area. So when I called back groomer to give this feedback, she was putting this on his matted fur. One point she makes my puppy obedient, and sometimes he is jumpy. I told her that if she felt this way, she would not call me. And you can not cut him even if you give a summer cut. Her response was to set up the next appointment soon and will tech me how to brush my dog. For an overpriced service and with vet cost, I told her this is really bad service and would not come again.

    Store front of WetNose Geneva
    Mark E.

    Love WetNose Inc. What Lilly (Owner) and her team have built and provide the community is truly exceptional. They have fantastic service and the staff is SUPER friendly and knowledgeable. They supply a wide array of pet foods, treats, toys, snacks and in-house baked goods that are all top shelf and unique. Our pup @Layla_TheMiniGoldendoodle especially loves the duck treats from here and we get them for her all the time! Definitely recommend you stop by and check out all the wonderful products they have on offer. You won't be disappointed! For more pics please see @Layla_TheMiniGoldendoodle & @WetNoseInc on Instagram.

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    CeCi C.

    their new Geneva location is wonderful! Some of the best costumer service that is out there! They treat you and your critters with respect! Must go in with puppies, educated, great staff, great treats, food is at a good price. They have bath rooms and fresh meat bar

    Kristen S.

    I love coming here because I always know that the treats that I picked up for my dog will be of high quality in the ingredients that they use. My dog loves the bully sticks that are almost the size of her! I just picked up some woof waffle treats too. The staff are always friendly and I love when they sometimes have sales on treats too. I have been coming here since they first opened up in the Geneva Commons.

    Bully stick all wrapped up nice for my Stelly
    Jacqueline B.

    Kate Spade is to me as Wet Nose is to my pup Stella. Ya dig? This place is a such a gem. If you love your dog and love to pamper them with the best products then Wet Nose is where it's at. They sell quality food, bones, toys, and everything in between. The staff is super friendly and helpful. The woman who was helping me made suggestions on bully sticks, explained the different Antlers, informed me on the collars I was looking at, and even let me know they have a Wet Nose location in Geneva which is closer to my house! My rating for Wet Nose is really a 4.5 and the only reason I can't give it a full 5 stars is because of the price. I saw an adorable pink collar with a bow that I would have loved to get for my Stella but it was $52. You read right....5-2. That is outrageous to me. I was told it was hand made, but still that's steep. Everything else was pretty pricey as well. I mean I know the quality is definitely there, but I just can't justify some of the prices. I ended up finding a great 12 inch bully stick for only $5 though and my dog loved it! Wet Nose unfortunately cannot be my regular spot for doggy goods, but for special items or occasions for sure.

    Lis L.

    Wet Nose WAS my go-to dog boutique when making my quarterly visits home to the Chicago area. My pups would jump into the suitcase looking for the Wet Nose bag and their little gifties. Not anymore. Positives: Great if you are looking for better kibble, raw food, healthier treats, and/or need advice from the owner Negatives: No longer the place for unusual gifts, toys, apparel, charms, collars (etc.)... AND EXPENSIVE Sad to say, there is no reason for me to belong to their loyalty program any more. They are still three stars as they do have a lot of good food and treats, and there is something to be said for that.

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    8 months ago

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    2 months ago

    Evan did an amazing job grooming our shorkie Stella. They use quality shampoos and take special care of your furry friends.

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    5 months ago

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    3 years ago

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    9 months ago

    The owner/manager Sheila is very rude. We have been loyal customers and spent thousands of dollars over the years.

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    Sheila S.

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    5 years ago

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    4 years ago

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    Sheila S.

    Thank you Ceci!

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    2 years ago

    Wet nose made a beautiful and delicious gender reveal cake to share the special moment with my furry babies. I loved it Highly recommend.

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    4 years ago

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    Sheila S.

    Thank you for the five-star review!

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    4 years ago

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    4 years ago

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    14 years ago

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    Ask the Community - Wet Nose

    Review Highlights - Wet Nose

    Although the items here are on the expensive side, you know you're going to a boutique and not a petsmart.

    Mentioned in 8 reviews

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    Wet Nose - petstore - Updated May 2026

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