I LOOOOOVE this place!! I'm a huge fan of softer, more doughy cookies, which is definitely what their cookies are. I've got a serious sweet tooth so I like my cookies sweet too My top favorites have been the Sprinkles Sugar Cookie, Sugardoodle Cookie, and the Salted Caramel Sugar Cookie, but I also really like the Banana Cream, Oatmeal Chocolate Chip with Cookie Butter, Lemon Raspberry Sugar Cookie, and the Peanut Butter Cookie. I've tried almost all of them at this point, but the only cookie I didn't like was their chocolate chip (it tasted too much like flour). I also love the whole "build your own soda" thing. I do wish they had ice cream so they could offer floats! read more

Fun concept with lots of cookies and you get to pick with frosting topping you want. I had the gluten-free cookie and it was really cold. It tasted like it just came out of the refrigerator. The cookie itself is ewww. The salted Carmel topping was tasty. read more

You can't breathe when entering store because if the cleaning products used..very strong chemical..the customer servixe does not smile or greet well.. read more

This place is better than I expected. Workers are a hit or miss with how friendly they are. The cookies are pretty awesome though. Didn't expect it to taste as good as it did, but I was pleasantly surprised. Happy to have this place around. read more

Not good at all. Cookies taste like pure flour. I have a business selling decorated custom sugar cookies so I know cookies well. Their flavors don't taste much different from one another. Crumbl is MUCH better. They also crushed the cookies on the side when closing the lid read more

Please re-evaluate the staff at this location. I work in healthcare and have a limited amount of lunch time. I decided to get a drink from here only to be greeted (i use that term GENEROUSLY) by a snarky teenage girl and waited well over 20 minutes to walk out without my drink (or water btw). Another girl working told a customer she was "just too busy" to take their order. I have wasted my time, money, and gas on a place I no longer plan on putting anymore money into. Do better. read more

These are the best cookies ever! Everyone is friendly and the prices are amazing for gluten-free cookies especially. My husband loves their cookies! I highly recommend. read more

Finally tried out this fun place a few weeks ago. They have specials of the day on drinks and cookies. I tried the Swizzle and it was so amazing. Sugar cookie with coconut frosting and raspberry drizzle on top with fresh lime wedge. I was so shocked at how yummy it was and can't wait to try more flavors! read more

This cookie treasure treat has all the other cookie places beat! I found out about Twisted Sugar one night when I was looking for something sweet to eat to be delivered. Both Uber Eats and DoorDash deliver Twisted Sugar. While scrolling through the many choices, I ended up ordering like eight cookies because I just couldn't decide. Yes, I shared my cookies because sharing is caring, right?! Everyone loved the cookies. Now, I'm not a lemon person. I can't stand lemon desserts. I think they taste gross. The only thing lemon I like is lemonade... until now. Twisted Sugar has this cookie called Lemon Tart Sugar. It's a soft sugar cookie with lemon frosting, tart lemon powder, and a fresh lime wedge. It's probably one of my top six favorites. Yes, top six as all of their cookies taste so amazing that it's that hard to choose a favorite. Their Peanut Butter Nutella is crazy delish too however, if you need that chocolate fix, their Crinkle cookie will take care of that. It's a fudgy cookie dusted with powder sugar. And, for those with a gluten intolerance, just know their gluten free cookies don't taste gluten free either. You wouldn't know you were eating a GF cookie unless they told you. I tried one just to see if there was a taste or texture difference. My taste buds said there wasn't. Twisted Sugar is the new treasure treat in town and having been opened only four months, they've already put those other cookie places to shame. How? They have a great location that's easily accessible in the Gilbert community, an impressive selection to choose from whether you or gluten intolerant or not, their prices are lower than those other cookie places, the staff are very friendly, and if you don't have the time or ability to go pick up the cookies yourself, you can have them delivered. Show yourself the love you deserve, get yourself some Twisted Sugar cookies. Your stomach will thank you later! Or, if you have your own business with employees, show them some love and appreciation with these cookies. You'll make their day! read more

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I'd never been to Twisted Sugar before, but when I saw the name I had to figure out what it was. Cookies! Very much like Crumbl (if you've been there before) except the box is nicer, and the cookies are not quite as big and also not quite as expensive. As with Crumbl cookies, we divvied them up like little pies, each eating slices of each of the cookies. Everything is super tasty, and their selection is even bigger than Crumbl's, too. Will definitely be back! read more

This place was one of my favorites for gluten free cookies until recently when I ordered gluten free cookies and they gave me cookies that were not gluten free. I have celiac disease and thankfully I noticed the mistake before eating anything otherwise I would have been sent to the hospital. I called the store to relay this mistake and advise them to be more careful and the "manager" of this location proceeded to argue with me about why I have a medical need to be gluten free. I then spoke to the owner of Twisted Sugar about this terrible customer service and she then told me to go to Crumbl instead! What a joke!!! I will never be returning here ever again and I advise everyone else to do the same. What bad business to argue with a customer about a medical need rather than just apologizing and making the mistake right! That owner and this business do not deserve anyone's money. read more

These cookies are AMAZING!! Also- let's discuss how affordable they are compared to other gourmet cookie stores... (crumbl). The soda drinks are amazing too... we got a few different ones and they were all fantastic! My son loved the sprite fashionista and my daughter loved the coconut one with peach! The pricing for those cookies and drinks are super affordable. They are all very helpful as well. Next time I'm going to try the dole whip! My favorite cookies were the strawberry cheesecake and the key lime pie. Mind blowing! read more

Place was packed. Line out the door. Team was doing a great job keeping the line moving. Best cookies ever. The Cotton Candy Nerd Shake was absolutely delicious! Please keep your prices were their at.... so reasonable. read more

Twisted Sugar - Agritopia - Pick your own 6 pack - Desserts Near Me - Gilbert, Arizona

The first time my husband and I came here, the cookies were okay. Immensely sugary, which I get it, it's a cookie, it's sugar. But my husband about chipped a tooth biting into his cookie, it was FROZEN SOLID!! We looked at each other, laughed and wondered if we are supposed to bake it at home. We asked someone and she was like, "No, we just transferred the cookies." And a couple moments of awkard silence, we asked if we could get a different one. She ran in the back and got us another one. Then we bought chocolate and the whipped cream was too frozen to be put on.... We've just have no luck. read more

I need everybody to come to my Ted talk right now. This soda shop tops all the other soda shops out there. It is called twisted Sugar on Higley and the 202. I don't want to be overzealous but I think their chocolate chip oatmeal cookie was made in Mrs. clause basement. They should call it Cookie crack. I sat there just soaking in the beautiful aromas and tidbits of chocolate and brown sugar in the batter. I am just like that food critic in ratatouille when he tries Remi the rats food. I went back to my childhood and fixed all my traumas with that one bite. I may have to get right with the Lord because I got a glimpse of heaven when I bit into that cookie. read more

Twisted Sugar - Agritopia - Desserts Near Me - Gilbert, Arizona

Awesome food, great service and the shop was immaculate. Thanks and keep up the outstanding job.

These guys have an impressive array of delicious drinks and sweet treats. The cookies are great, and they offer some interesting seasonal choices. Glad they're in my neighborhood. The only drawback is that for some reason, it takes a really long time to get anything, even when it's not busy. I don't think I've spent less than 15-20 minutes minutes in there, even when waiting for one cookie. Sometimes it's a lot longer. We can't figure it out, because they're pre-made, so you'd think you could pop in a grab a quick cookie, but it's a process. Maybe they're doing online order first or something? I think the process (whatever that is) needs to be overhauled. If you have the time and patience, give them a try. read more

Deliciously affordable! We wandered in during Christmas time! Everyone was so helpful, kind & friendly. Compared to most of the soda shops by us TS is very affordable! I like the variety of cookies & drinks! They also have a daily special a specific cookie for $1.50 & a drink for $1.50! You can't beat it!! read more

Terrible Customer Service. Ordered 3 types of cookies; denied to inform me that they were out of these cookies, so they replaced them with different cookies that were not gluten free and fit for my daughter. Along with this they also charged my card a separate time without my authorization. Argued with me for around a hour not wanting to give me a refund. Do better. Spoke to the owner about my situation and she told me I should go to Crumbl cookies instead. OMG!!!I I will never go to this location or store front. read more

I very much enjoy the sodas, and the "Twisted Sugar" cookie is among my favorites. I go here at least once every couple of weeks. However, for a long time they've charged higher prices (specifically for the basic cookies) than the menu reflects for the cookie. I've definitely been overcharged for a few cookies worth! Unfortunately the cashier can't even change the prices in the system. On principle, deceptive pricing is not right at any level. Sours the cookie taste just a bit. read more

Went in today to get drinks and cookies. The front desk girl acted and looked like she hated her job with a passion. She was rude and barley talked and had the biggest frown on her face. She put in one of my drink wrong (which made the kitchen make it wrong) so they had to redo it because of her. It's sad because the drinks are amazing and the cookies are very good too. Too bad they hired staff that hates where they work. read more

Twisted Sugar - Agritopia - Desserts Near Me - Gilbert, Arizona

I came in Saturday at 11 to order the father's day package, paid and said I would be back around 2:30 to pick up after my hair appt. I arrived to pick up and I was told my order was not ready and they ran out of several cookies. While I understand inventories run out, the method of fulfilling paid orders and lack of professionalism toward customers was disappointing. The young lady with reddish, pink hair was very rude to me and the customers behind me. She tossed her phone down, and hastily put my reorder together, and pushing the boxes toward me, with no words. Super disappointing, the lack of customer orientation was blatant I was hoping for a special treat for my husband. I will not be purchasing from here again. read more

Oh my, we're in trouble. Good trouble. Drinks, cookies, ice cream... with amazing variety backed by really good quality. Adding the care for gluten free customers? Holy smokes. Thanks so much! read more

Love their cookies! The banana cream is my current favorite, but I love that they have such a variety and always have something new! The mango smoothie is amazing! read more

I have been standing at the counter now for over 5 minutes without being helped or greeted. I'm leaving

We love Twisted Sugar! The cookies and drinks are always delicious and fresh. We love the variety of cookies and endless drink options they offer. The quality is awesome! read more

If you have never tried Twisted Sugar you are missing an amazing treat!! I bought these for my staff as a treat and everyone could not get over how amazing these cookies are!! They are cooked to perfection, creamy, delicious, and the BEST cookies I have every tasted!! Great job Twisted Sugar, we will be frequent customers! read more

My daughter and I went to Twisted Sugar for the first time. We walked in and it was pretty packed because it was the day before Valentine's Day. I was immediately uncomfortable because there were a bunch of people without masks. I couldn't even get close enough to read the menu off of the wall because of all of the people without masks. I told the cashier I needed a paper menu to read and she said they didn't have any. I told her I felt uncomfortable about people not wearing masks and she just looked at me helplessly. I ordered generic cookies... sugar and peanut butter (which were okay). I will not be returning any time soon. They do not require masks, there is no way to social distance, and they did not limit the amount of people in the store. read more

The two positives were the amazing two girls working here. The negatives are all about pricing... wondering how my bill is $5 more than what it should be I was told the posted prices were all wrong and prices had been increased months ago. I don't mind paying for what I am receiving, but I do expect to know about it before making my purchase. You can't charge what you don't display. It needs to be fixed for this 5 star review. Props to the girls and how they responded to my inquiry. They were fantastic. read more

I've always loved going to twisted sugar, it's my favorite drink place! But tonight I went and the service was just weird and awful. We walked into the place and three employees were loudly laughing and screaming to each other. They did not calm down once we approached the counter. It was almost like my friend and I were interrupting their fun. Then, the male employee kept rudely interrupting and telling jokes to the girl trying to take my order. To the point where I almost had to tell him to stop so she could hear me give my order. He kept screeching this super loud screech! It was so strange! My friend and I were appalled and embarrassed for him. Normally, I'm tolerant of young workers because I know they're learning, but he was incessant and it was earsplitting! I almost walked out before I got my order. It was unbearable. All the employees kept laughing and joking together as though they were in on some joke that we were the butt of and it was very awkward for us, the customers. I definitely recommend more customer service training for the employees that were working there tonight around 6:45 pm. If I get this type of customer service at this place again, I will definitely not return. read more

My fav dessert place! They have so many options of what to get and everything I've tried there has been AMAZING! My fav thing to get is the oatmeal cookie butter or the crinkle cookie! The cookies are literally the best that I've ever had! Other cookie places are slacking compared to Twisted Sugar. I've tried a ton of their sodas and they ALWAYS slay! My go to is the Zuko- Dr Pepper with raspberry syrup, fresh lime, and cream! I will forever be a die hard Twisted Sugar fan! No other dessert shops even compare. Their service has also always been really really good every time I've come in and I get my desserts asap and there's always the sweetest workers greeting me. I've never been disappointed in any of my many many trips to Twisted Sugar! read more

Ordered from Door Dash as I had a craving for some cookies! Thought I'd try a new place and it did not disappoint! Banana Cream Pie cookie tastes exactly as you'd expect it to - light, airy, fresh and full of banana! My personal favorite was the PB with Nutella, though. It was perfection. That will definitely be my go-to flavor! Soooo good. read more

Twisted Sugar - Agritopia - PB + Nutella, Chocolate Chip, Banana Cream and Sugardoodle! - Desserts Near Me - Gilbert, Arizona

I wanted to like this place, but first impressions can be killer. I walked in with one other patron sitting down. One worker was behind the counter and clearly concentrating far too hard to even glance my way, let alone a simple 'Hi, Welcome '. The place is sugary in concept, you'd think the staff would be as well. After waiting a weird amount of time for being the only person waiting for service, and just short of leaving, the gal simply asked what I'd like. No suggestions, no sorry for the wait, no friendly smile. This being my first time in, I opted for their name sake, the Twisted Sugar cookie, convinced it was their classic for a reason. If you absolutely love raw flour, this is your cookie! I'm not even sure about the icing, as I couldn't get past the overwhelming flour attack in my mouth. I want to try so many other options, but this base cookie seems to be what you'll get on most options, so not sure just the topping will convince me to give it another go. When your opting for your next cooking binge, you're better off at Sodalicious or Crumbl. Or save yourself the lack luster customer service experience, and just buy the pink frosted cookies at your local grocery store. read more

Newly opened by our house! We had often ordered from Crumbl and just wanted to try it! They are much better cookies and prices. They also have way more options which is nice when you have picky kids. Will be returning - delicious & great experience. read more

The BEST cookies I've ever had! The soda is so carbonated it's delicious. Definitely recommend!

I am a huge cookies fan and though I'm from AZ, I live currently in Utah. Where I have checked out amazing cookies/sodas. Sadly, this place can't compare. Their cookie sizes are SO small and especially for the price!! You can get the same if not better cookies somewhere else. I'm for supporting local but not if this is what you give. My simple cherry Coke Zero, wasn't even Coke Zero I swear. Something was up. Sadly won't be going back. Don't waste your money here read more

Really good cookies!!! Excited for one to be built closer to me. Really good sugar cookie and frosting!

This place is dirty! They don't clean the tables and the floor is a mess. I can't imagine what the back looks like. Also the kids that work there are rude. It's sad because they have great cookies and drinks but I won't be coming back anytime soon. Please clean up the joint. First impression is important. read more

I've been trying to get a refund for an online order that I didn't received for over a week. Nobody returns my calls or emails:/

Love the drinks! And it's a fair price! Huck Finn is my favorite! So many choices! I have been there three times and not disappointed.