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Crumbl - Gilbert

3.8 (504 reviews)
ModerateBakeries, Desserts
Closed 8:00 am - 10:00 pm

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Kristen L.

Cookies: Tres leches cake - A light, fluffy vanilla cake soaked in a classic tres leches sauce, topped with whipped cream, and sprinkled with a layer of cinnamon. For the uninitiated, it is wet on the bottom. The cinnamon flavor really pops out in the top, and it is really sweet. Very soft and sweet. Not your typical cookie. Very much a cake and not a cookie. Chocolate cake batter - A rich chocolate cake batter cookie swirled with fudge frosting and topped with chocolate cake batter cake balls and vibrant sprinkles. I microwaved it for ten seconds. I thought it tasted like it had a little cherry in it. I did not like the flavor very much. This is surprising because I love chocolate. Also surprising since there should be no cherry flavor in it. Wafer ft. KIT KAT® - A classic cookie filled with crunchy KIT KAT® pieces, topped with a pool of milk chocolate and more deliciously crushed KIT KAT® pieces. KIT KAT® product is produced by The Hershey Company under license from Société des Produits Nestle S.A. Vevey, Switzerland, Trademark Owners. I liked this one the best. The filling of the cookie was unique with the kit kat inside. I like Kit Kats. It was like a regular chocolate cookie but with crushed Kit kat pieces included. I microwaved it for ten seconds. I might need to microwave it for slightly longer like 15 seconds. My favorite is the Twix shortbread.

6-Pack
Misti L.

Great cookies! Valentine choices galore for the holiday! They are big! We love them! Tasty, reliable, but PRICEY. I think twice as much as last year. Certainly on special occasions only!

Tres leches
Gretel Y.

I visited this Crumbl location back in February. Their special for that week included a tres leches cake. Being a huge fan of tres leches cake, I couldn't resist trying it. The service was quick, and I was in and out in less than ten minutes, which is pretty typical for Crumbl locations. The staff were friendly and efficient. While I've tried Crumbl cookies before and liked them, this time I opted for just the cake. I immediately took a bite as soon as I was in the comfort of my car. The cake was sweet and light, just as a tres leches cake should be. It may not be in my top five list of tres leches cakes, but I must say I was impressed. I didn't have high expectations for a tres leches cake from Crumbl, but it was enjoyable and the portion is great for sharing.

Adriana L.

This was my first time trying these cookies and I understand the hype! They were soft, rich in flavor, and absolutely amazing. However, as someone who doesn't eat too many sweets, these cookies are extremely sweet so I immediately needed water. The service was quick as this location was empty when we arrived. The workers took our order and we got our cookies in less than 2 min. The shop is small and there's no seating available. Overall, yummy so a nice treat for every once in awhile.

Cara T.

This place has been nothing but problems the last few times we have ordered. Several weeks ago, I ordered on line thru their app. and didn't receive what I purchased. After returning home my husband had to go BACK to this location and let them know it was the wrong order! The young man that came to the counter condescending said: "well, that's the name on it" and my husband said: "correct, but this isn't what we ordered" (plus I had paid "extra" for the Tres Leches 2 & those weren't even in the box). The employee then proceeded to take the box to the back and my husband and other customers heard another young man (employee) say: "O' great, now I can have a Carmel Apple Cookie tonight"! Most everyone who heard this was shocked! So unprofessional and rude! One customer told my husband that because it was their fault and he had to make a second trip back, they should have allowed him to just keep the original box and give us our correct order! This week we thought "Ok" let's try this again as we absolutely LOVE their butter cakes! It's our favorite thing thus far on their menu. I ordered again through the app and my son went to pick up. It was a process in waiting as they were extremely busy. So, our estimated wait time was much longer than expected. When my son came home, we removed the sticker & opened the box only to see an absolutely melted mess. This is a franchise location. You can't seem to get a hold of the owners! Seems they ignore their customers as I've tried to get in touch with them multiple times! There is no local email for this store. Corporate is even difficult to access as many of the phone numbers and email address aren't active. If you have an issue, good luck in getting it resolved. I will no longer go to this location- that is the closest to me. I will change the pick up spot on their app. and hope for a better outcome in the future. If it's not successful, Crumbl will no longer be an option for our family.

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23 days ago

good food i like food their food is yummy will eat again , thank you crumbl i love service here .

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Alex S.

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2 months ago

So delicious! Bring back the banoffee pie cookie! So glad you have minis now so we can try them all!!

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Alex S.

Life’s sweeter with you in the mix! ✨❤️

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3 days ago

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1 year ago

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Alex S.

Helpful 1
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1 year ago

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2 years ago

Helpful 10
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2 months ago

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Alex S.

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1 year ago

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Alex S.

Hey we appreciate your review Adriana! ❤️

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1 year ago

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4 months ago

We love Crumbl! They are always so helpful with our bulk orders for business gifting. Staff is so friendly and the cookies are always fresh.

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10 months ago

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2 months ago

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Alex S.

Life’s sweeter with you in the mix! ✨❤️

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1 year ago

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Alex S.

Helpful 7
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1 year ago

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Alex S.

We can't wait to welcome you back for another outstanding visit!

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4 months ago

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Alex S.

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11 months ago

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6 months ago

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2 years ago

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Alex S.

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3 months ago

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Alex S.

Life’s sweeter with you in the mix! ✨❤️

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9 months ago

Service is always fast and I love the location. The curbside option is always convenient!

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3 months ago

Employees are super nice and friendly! Definitely recommend trying the Dubai chocolate cookie

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Alex S.

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3 months ago

Good stuff liked it! Pretty flavorful. Good service! Nice! Good ambience! How can I get more?

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Alex S.

We look forward to serving you more delicious moments! ❤️

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9 months ago

Love their cookies! Always a fun treat for a sleepover hang. Love that you can mix and match.

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1 year ago

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4 months ago

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Alex S.

❤️ Your support means the world to us!

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8 months ago

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3 years ago

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4 months ago

I came in just before close and met the nicest girls! Amazing customer service that goes above and beyond!

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1 year ago

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Alex S.

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8 months ago

I love Crumbl cookies! They are high quality desserts at an affordable price. This location is fast and friendly

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10 months ago

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5 months ago

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Alex S.

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9 months ago

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4 months ago

Fast online order pick up! Order was correct when picked up without the wait. Dubai Brownie was delicious! Yummy cookies

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Alex S.

❤️ Your support means the world to us!

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1 year ago

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10 months ago

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2 years ago

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Alex S.

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2 years ago

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Alex S.

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3 years ago

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2 years ago

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Alex S.

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Page 1 of 13

Crumbl - Gilbert Reviews in Other Languages

Ask the Community - Crumbl - Gilbert

Are there vegan options?

Hi Tajuan! Unfortunately, we don't have vegan options at this time! Thanks for checking in with us!

Are the cookies worth the price? It seems rather expensive.

One cookie is large enough for two people easily. Even if they were for one, still worth it.

Does Crumbl give any special freebies for birthdays?

If you sign up for an account and enter your birthday, you do get a free birthday cookie. Today is my birthday and I just got an email with a QR code that is good for a month.

View All 4 Questions

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I am absolutely amazed with Toasted Mallow they went above my expectations. My daughter wanted a…read morek-pop demon hunter cake for her birthday and Toasted Mallow delivered. Not only are their cup cakes beautiful but they are also moist and delicious. The owner came out and gave me and my daughter two free cupcakes while we were waiting for shakes, and made us feel welcome during our whole visit. The prices are more than reasonable. If you're considering coming here I guarantee you won't be disappointed. As an added bonus the owner is also stunning, stop in for some eye candy and a delicious treat!

Toasted Mallow is basically what would happen if a marshmallow decided to live its best, most…read moreover-the-top dessert life. Everything here is sugary, fluffy, and delicious. If you're in the mood for a serious sweet treat, this place absolutely delivers. The whole concept is so fun. They've reinvented the classic marshmallow with a full s'mores bar where you pick from the menu and they build and toast it right in front of you. Between the gourmet marshmallows, cupcakes, and milkshakes made with Blue Bell ice cream, it's basically a sugar lover's playground. My daughter ordered the Cookie Monster shake, which was as outrageous as it sounds. She walked out with a full-on sugar buzz and a bright blue tongue, which honestly felt like a childhood rite of passage. Mission accomplished. Is it a day's worth of calories? Probably. Was it worth every bite? Absolutely. The staff is super friendly and helpful, and the shop itself is cute and really clean, which makes the whole experience even better. I'll admit I'm a little relieved we don't live down the street anymore because we definitely need the recovery time between visits. But when the sweet tooth hits, this place is a blast.

Gelato Cimmino

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We came here to experience and enjoy Villa Meola Coffee that just moved into the same location AND…read moreLOVED EVERY LITTLE THING ABOUT IT. Prime location, FABULOUS coffee, gorgeous shaded and fenced patio with a spacious interior PERFECT for kids and adults. Villa Meola is so bright and open inside but not over stimulating. The lighting is well thought out for both working and/or kids who are more sensitive to light or noise. The music is fun, classical and appropriate both for volume and language. (finally- more places like this pleaseeee) The atmosphere is super inviting and friendly for people of all age in both space AND a toy corner. There is also a large Connect 4 game outside. My four year old actually shouted, "I love it here." And I, with 4 under 4 was able to sit and enjoyed my fantastic drink under the sunshine while I could see my kids play through the open door and window. To my pleasure, I had the privilege of meeting the owners. Callen, also a mother, was so warm and welcoming. I cannot believe they have been open such a short time as they have a deep understanding of their space, demographics and impressive knowledge in making Italian coffee. This is not another boujie, over priced coffee shop that pretends to be kid and work friendly. This is the real deal. So great!

Best gelato I've ever had. Tasted super fresh and creamy. Walked in after I had dinner else where…read moreand wanted a sweet treat. I got the 4 oz smallest size. Great dessert in down town Gilbert after dinner. I'm coming back here. It's located right next to ohso brewery. Has good indoor and outdoor seating. The patio is really clean and lots of tables to sit at. Chat with a friend. Prices affordable imo.

Scoopwell's Dough Bar - Oatmeal M&M

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It was interesting to bring my leftover dough home to cook. I liked being able to cook it with the…read moretime and temperature they had listed in the lid. I just can't finish that much cookie dough. They have the typical flavors. Chocolate chip. I didn't think there were any that were super unique. The concept itself is unique and caters to the cookie dough eating crowd. While we liked to go for the unique concept my friend and I can't eat that much raw cookie dough surprisingly when we can eat a lot of baked cookies. The store is small and cutely decorated. The service is quick.

Chip Cookies - Gilbert

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(39 reviews)

I've had my eye on Chip Cookies for a while now and finally gave them a try back in December. I…read morepicked up dinner nearby and thought we needed dessert, too. I was immediately greeted by a young, bubbly staff when I arrived. I let her know it was my first visit and she gave me a brief overview. Everything looked amazing and as much as I wanted to get one of everything, I settled for two of the fan favorites: tres leches and BTS. The BTS comes with a cocoa cookie, caramel, whipped topping, caramel drizzle, and toffee. The tres leches comes with boneless cookie, sweetened condensed milk, whipped topping, and cinnamon sugar. Both were delectable! I think the BTS has to be my favorite between the two, though. Loved the caramel drizzle and toffee toppings. I knocked a star for the price. These two cookies were just under $20. I would definitely return, just not very often.

1/31/26: if you're looking for a sugar coma, look no further. Chip has you surrounded…read more We popped in this particular Saturday around noon & had the whole to ourselves -- that means we didn't feel rushed. Good thing, because there's a lot to ponder & choosing could be challenging. There is ample parking, and the interior is very crisp, clean, and elegant. The young gal behind the counter was bubbly and cheerful, more than willing to answer our questions. The cookies are large, thick, ooey and gooey. You choose a cookie, then 1) drizzle & infuse, 2) frost, 3) top, 4) finish. Easy peasy, right? Wrong? So many different toppings to choose from. They do have fan and local favorites for you if you can't decide, but everything can be customized to your craving at the time. We got a box of four cookies, plus a couple day-old (which were half the price). Some may consider them expensive, but no more than Crumbl or Twisted or any other cookie joint we've tried. Would we revisit Chip? Most definitely. I feel they knock Crumbl out of the park.

Crumbl - Gilbert - bakeries - Updated May 2026

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