I know it's airport food, but it doesn't get much better than twisted root in DFW terminal A. Shenondo is excellent. delivered my order, took the order perfectly, checked on us a few times. I would take a pic of my burger but it was too delicious. read more

Shenouda was great with a great smile to ease travel stress. It made the visit through DFW better

Folks here must hate their job... pretty dang rude. But the deal-beaker for me -- we are in Texas and they do not have sweet tea. That is akin to a capital crime. Rudeness + high price + NO SWEET TEA = stay away read more

The burger and fries were absolutely delicious. If the fries weren't hand cut, they sure tasted it. The Kevin Bacon burger and the not-too-salty fries are worthy of four stars and the bartender was also very personable and attentive. The only reasons I'm stuck on 4 stars is because the menu could have been a little more expansive/creative and because the blue cheese on my burger was blue cheese dressing, as in salad dressing. There was so much on there I had to scoop some off. The bacon was also a little overcooked. The kitchen successfully cooked my burger medium, against apparent airport regulations. The menu states along the lines "all burgers are cooked medium well unless you speak up." To translate, that means all burgers are cooked medium well unless you want it cooked well. Airport regulations supposedly inhibit them from cooking your patty less than medium well, even in Texas of all places. I can't speak for the shakes. I wanted one but I took solace in knowing they aren't hand spun or made with real ice cream. Custard and mix, but they looked good nonetheless. The draft beer options suck. There were only about 4 choices. read more

Shenonda and David Eman, very nice, fast service and helpful. I was half asleep and HATE the Cowboys. Go Giants...

Had quite a layover today and decided to find food. Bf got a burger with brisket and loved it. I got a veggie patty and also loved it! Sat at the bar with Patrick and he was friendly and fast with the drinks. Highly recommend! read more

Samia and Rami had exceptional service, and were very kind and asked me how my day was going. really awesome place and definitely coming again read more

Talk about a major surprise! Just happened to come across this Hamburger Joint and because I was in a hurry and there wasn't a huge crowd decided why not? A tad skeptical at first but ordered the regular burger with American cheese and a side of fries. I like everything on my burger, lettuce onion tomatoes and extra pickle. Learned they had 3 pickle options and that I could add them as I pleased. When my burger arrived open faced it was missing tomatoes but what caught my attention was how juicy the hamburger looked. Requested a couple tomatoes and loaded it with a ton of pickles, some mustard, ketchup and mayo and it was delicious! The meat was tasty and the bun was perfect! The right amount of toasting coupled with that airy light feeling. The fries were sooooo darn good as well. Bottom line not sure why this place has an average of 3 stars but I invite all my true foodie yelpers to give this awesome burger joint a try! Terminal A 25ish. It's good...real good and tasty! Wished I had taken a pic...but it was soooo good I scarfed it down! read more

Really good.. high quality, owner George is very nice.. beef was high quality and the chocolate shake was terrific..

Pretty good burgers. I like how they call your order with a famous persons name. If you're looking for a good burger at DFW airport, check this place out. Also if you order a Greek salad it comes with a veggie burger on top. It's a great big salad! read more

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We stopped here when our flight was delayed. Shenouda was extremely helpful and courteous. I loved the veggie burger! The location was conveniently located in Terminal A read more

Tasty burgers, but an uneven experience. A pretty decent wait to get a burger during lunch hour and then still had to stand and wait another five minutes for the fries? Those should be coming out continually in prime time. And prices are high and nonsensical - a burger with 3 strips of bacon and a pile of Danish bleu cheese is $9.35, but a burger with bacon and aged Swiss cheese is $11.57? Whaaa? And not a tomato to be had in the whole joint. The "cute name" assignment doesn't really work. They tell you that you're Clark Griswold and by the time the food is finally ready they are yelling "clark ... clark" and you're daydreaming and don't tune into that because - well, you're not used to answering to that. Seems most every order they resulted in yelling out what the food was. Numbers, people. Just give us a NUMBER. Score some ancho chipotle ketchup, tho'. That stuff rocks. It almost made it worth being Clark and waiting for the damn fries. read more

Woke up at 3am... Not happy to be awake. We went to twisted root because it smelt like Bacon and Refaat was the best sever. He change dmy whole mood! read more

Let's start with the ugly: seating area not clean and the condiments were empty at several tables. Bad: order was wrong and there seemed to be a lot of confusion with the staff not knowing or how to read the tickets and what was to goin the burger. I ordered the Ranch Hand it it had no peppercorn flavor to the burger total wast of ordering it. They never even put the bacon on it. Good: even though the burger had no peppercorn flavor the burger was still good with good beef taste. The B&B pickle chips were very good as well. As a professional trainer there seems to be lack of training for this location and how to manage time to clean the seating area. Disappointed for this was first time in this location and this company. read more

Twisted Root Burger - Dirty and empty sauce bottels - Burgers Near Me - Irving, Texas

No no no, please, no! If this locale is the only experience you've had with Dallas-based TRB, then you really don't know the greatness you're missing out on. I promise. Even though there is a TRB in my current home of Austin, and I road trip to Dallas frequently so I can get my good burger fix often, I was very excited they had opened a DFW spot...almost every. single. flight. out of Austin has a connection/layover in DFW so what better way to fill your tummy than with a wonderful Bison burger and a large selection of nom nom pickles (only a few to choose from here)? Turns out...many...Meh..."( The people who run this place are clueless, from cashiers to cooks and even managers. The counter service moves pretty fast, but the food takes forever to get - especially in an airport. And then, when you do finally receive said food and the orders are completely wrong, patties not cooked properly, unmelted cheese, etc., who has the time or patience to ask for a re-order?! They simply do not have all of the options of "exotic" meats as other locations and the quality control is nonexistent. The only thing this DFW TRB spot has going for it is the view of the tarmac and planes while setting at the bar area....and "there's your sign!" ***If you get the chance to eat at a "real" TRB (i.e., NOT the airport one), please, give them a try...especially the OG Deep Ellum numero uno store. Good stuff...and the experience is also pretty cool - "Carrot Top your order is ready!!" read more

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great service by Azer. my burger was great (the ranch hand). love that there are paper towels at each table.

'I Twis-ted Root, and I like it--the taste of pick-les-a-tomic!' I managed to arrive in between waves of passengers and ordered a Big Texas with fries. I was asked to draw a name. Got 'Chris Tucker' the name used to call me when my order was ready. I told her now I have to be all rude and all. She laughed. While waiting for my order, I sampled the 4 types of pickles--from dill, bread and butter, sweet and spicy, but my fave was atomic. Soon, I was killing the pickles! The burger was acceptable having shrunk a lot from being cooked to well done. The guacamole was viscous and decadent without any of the usual distracting acids often added to prevent oxidation. The onion ring strings were crisp the cheddar cheese was dry and baked on, further suggesting that my burger was a but tired. The bun was fluffy and well grilled. The fries were awesome. Crispy, hot and fluffy inside. Salted just right, they were a delight eaten with Chipotle Ketchup. In all, a strong performance at reasonable prices for a busy airport terminal. read more

Twisted Root Burger - Big Texas Burger with Fries - Burgers Near Me - Irving, Texas

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I had approximately twenty minutes to catch my next flight and it was early in the morning. Breakfast was not on my mind so I decided to stop here and get a burger. I ordered a cheeseburger meal and had it made to go so I could eat it on the plane. I was sad to see that my fries were merely cold as a sat down on the plane. Only about 8 minutes had gone by and they were not fresh anymore. On the other hand, my burger was steaming hot! I knew that this was fresh. For a burger, fries, a Powerade, a cookie all costed me about $20. Save your money and just order the burger. The cookie wasn't with the $3. read more

I have to say this was easily one of the better meals I have had at an airport over the years! I was hanging in the Dallas airport for a few hours and I hadn't eaten yet and this place was close to my gate and had a Vegan Burger, so I thought I would give it a whirl, grab a beer and some fries to go with it and it held me over as the only meal I had the whole day of travel! The service was good, it always seems airport bartenders/waiters always seem to be on their phone or not paying attention when you actually need or want something but this young man did a pretty good job! The bar area where I sat was super clean, and had outlets so I could plug in my computer to work and my phone to get a charge! The food and local Amber beer I got was great, and I would go back in a heart beat if I was stranded or had a layover in Dallas! Good Stuff! read more

Twisted Root Burger - Vegan burger - Burgers Near Me - Irving, Texas

Great service, burgers are good for a frozen patty. Price was a little high for what it was

Very good food, but expensive. Guy taking orders didn't listen and we had to repeat several things. I was especially annoyed when I saw that they added a gratuity when I explicitly said no tip. It was $70 for three burgers, two fries, and two drinks. read more

Sometimes you just gotta have a big fat juicy burger and Twisted Root satisfies the need! 12 to 15 bucks for burger and drink so not any more expensive than other places in airport. The bacon burger with peppercorns sauce is a darn good choice. Fries are good but they have these loaded fries on a separate menu off to the side done sure to look for that . read more

Twisted Root Burger - Burgers Near Me - Irving, Texas

Love this place! It's low key, and food is good!! The best though, is the Shenouda the department manager. So kind, so welcoming, and so smiley! Also, 25 oz beers! read more

Burgers were substantial in thickness and decent priced compared to everything else at the airport. Fries were great too! Customer service was great and very fast which was great cause we didn't have enough time to sit down read more

The female at the counter is both working the register and prepping food. The good news is she is wearing gloves. The bad news is she doesn't change them between activities. I just watched her take my $20 dollar bill and give me back four ones and change them she turned around and picked up toasted buns from the toaster, then French fries and put them in a container all with the same gloves that just touched paper money. Now she has prepared my food too. What would you do? Discreetly tell her what you saw so they can re-make your food and possibly do something worse to it? Throw it and $16+ away? Live in denial and eat it? I'm going to try #3 but she ruined this place for my future business. I'm sure I've eaten much worse germs but I didn't see them first. Attached receipt in hopes management can retrain staff working the counter at this time. read more

Twisted Root Burger - Burgers Near Me - Irving, Texas

Sat down waited 10 minutes then got up and ordered from the counter how can you mess up a burger and fries bun was stale fries cold

We had a 3 hour layover at DFW and went to twisted root for a burger. Service was great, burger and fries were great. We also got a house salad am which was average but healthy servings of bacon and cheese. We had good cocktails. We allowed the bartender to make some drinks of his choosing. Steve did a fabulous job. All the way around a perfect stop while we waited. Quality at a reasonable price. read more

I should have read the reviews. * Service was great in the bar area. * Food was pretty mediocre - burger and fries. * Airport prices. * Ambiance was fine. read more

We debated a bit about where to eat in this terminal, but after we walked by Twisted Root, nothing else looked as good. A quick look at the Yelp reviews showed that the business manager even cared enough to respond to reviews. The staff here is great. We sat up at the bar and ordered a drink and a burger each. There are local craft brews available, which was awesome. The ones we got were good quality. The burgers themselves are thick and well put-together. We were very happy with the food. We also got a few pickles from the pickle bar (delicious) and I added some of their homemade ketchup to my burger. This was one of the better burgers I've had, very satisfying. The only knock I have is the price. Of course it is expensive because it is in the airport, but it was difficult to even know what kind of $ you'd be spending. When you get the receipt there is this strange listing of "base" prices for items, then "additions" that adjust that price. It was unclear from the get-go, so my wife got a burger she probably wouldn't have gotten if she knew just how pricey it was. read more

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Thanks Rami for recommending the chopped mexican salad w/chicken! So healthy and delicious!

Corey was rude, definitely should not be working the cashier. Then got my order completely wrong with a different burger that was $5 cheaper than what I ordered but I was already sitting at my gate so didn't want to go back. Burger wasn't anything special. Won't be eating here again. Person after me also got their meal before me. Would definitely recommend checking your order before leaving the place because they mix them up read more

Much Better options at DFW. Burger was ok, fries undercooked and below average. Service was fine.

solid burger and fries, good bartender. Lost two at least 1.5 stars because of misleading advertising. You'd think lone star beer would be served with all of the lone star signs on the wall but no. No lone star served here...in Texas. read more

I ordered a Grand Marnier Mimosa and it wass tasty, albeit weak. This is simply Grand Marnier, champagne and orange juice. The taste was good, even if the kick was nonexistent. And I paid $14 or $15 for this. Then I ordered the fried onion strings which I are a few of and then took on the plane. First of all, as onion strings it's a bad name. I've had onion strings that are really onion strings. These are just thin onion rings. Then they weren't crispy. Not from the start. I literally ate less than 10 before I threw them away (Bye,bye, my American dough [sung to the tune of American Pie]. The waitress is all the keeps this from being a 1*, because she was really nice. I forgot her name, but I sat at the bar, at 7:15 pm on Wednesday, 2/5/20. She was nice and friendly and helpful in a bad food experience. read more

I know that I shouldn't expect much from airport dining. I'll give this place 2 stars for the veggie burger. It had decent flavor, but it's what I refer to as a "plop" veggie burger. They make their "patties" by mixing some rice and beans and plopping it on the bun. It falls apart with the first bite, most of your "patty" will be on your plate and you'll be eating a bun sandwich. read more

0-2 in last 2 visits within 1 week on the milkshake machine operating. Unacceptable for such a busy, high traffic airport. What's next? Running out of buns? read more

Narmeen was so sweet and let us order breakfast even though breakfast had just ended 1 minute ago. She was friendly and kind and kindly let me know they were out of wheat buns! Sweet lady and one of the best airport choices for breakfast! read more

Enjoyed the food and service from shenouda!! Amazing spot. Great place to relax and get a meal and drink before your flight

Committed to make sure the customers are happy. Burgers are really great. Nice place.

good food, good service, Shenonda a great guy if you need anything he is there to help you 5 start...