We had seen/heard of this place and had been anxious to try it. Definitely not what we expected. We both had the Classic burger, expecting a hand made patty with fresh and tasty tomatoes, lettuce and pickles. Not the case at all. The patty was lacking in flavor and tasted as though it was pre-made somewhere else. We got one tiny slice of "torn up" tomato and one little piece of lettuce. The pickles were abundant, fresh and excellent. I had to ask for onion and received a tiny piece, SMH. So, needless to say, the burger was not very good and a total letdown, and the fries were just okay. The other issue I have is that I walk up, order my burger and drink. You give me my cup, I get my own drink, pickles and mayo, mustard is on the table. I pick up my own order and you have the audacity to ask for a tip when I pay at the counter. You have got to be kidding me. You have not waited on me at all. Tips are for waiters or waitresses, that have waited on me. All you did was cook my meal. This whole tipping thing is way out of hand. What a joke. The ambiance is cool, but we will not be visiting one in the future. There are waaay better burgers out there than this. read more

I took my mom, boyfriend out for Valentine's Day. The food was sub par, not very good at all. Our order wasn't right. When I tried to complain about the food, I was shut down by management. It's too expensive for what you get. We will not be back. It was our 1st and last time eating there. read more

The new TR in the food park next to downtown Plano does not disappoint. I used to visit the Deep Ellum location very regularly and had tried most of their menu. I was glad to get a good burger in Downtown with easy takeout and fast sit down service. read more

They either need to learn how to cook wagyu properly or else take it off the menu. I ask for mine medium and it was cooked well passed well done. Wagyu hockey puck anyone? Fountain drinks were set with way to much carbonation and way to little syrup Ketchup bottle on table was empty. Onion strings were very tasty read more

Location is clean, and trendy. Good music playlist; however, when it comes to the food - I was disappointed. We ordered the Millionaire - open faced Wagyu burger with onion strings. This is the most expensive meal on the menu. We had to excavate the burger under all of the onions. The meat was extremely salty and dry. Three of us ordered the same thing and had the same results. Upon telling the manager on duty - he agreed it was overcooked and might have been over spiced. He advised they would do better next time. (We will not be coming back). On a positive note the pickles were all good. My friends who ordered regular burgers enjoyed them. read more

Twisted Root Burger - Wagyu?? - Burgers Near Me - Abilene, Texas

There are better burger places in Abilene. Food and service lacking both times I've been.

Oh man! Excellent burger Delicious fries! Also, excellent Cobb Salad! Awesome atmosphere!! We will definitely be BACK!!! read more

Hands down the worst service ever. They weren't even busy and we waited an 1 1/2 hours for our food for it to be cold. Another table had to take all their food back because it was cold. read more

So, TRBC opened on Monday, and we went on Thursday. It was jam packed, just like every other new restaurant that opens in Abilene. There was a VIP party that night, so the line was seriously out the door onto the sidewalk. The Vice President of TRBC was there and made a speech thanking Abilene for the warm and crowded welcome. We spent about 30 minutes in line, but it was worth it. There's seating at the bar, plenty of indoor seating, and a fantastic covered patio, complete with fans and heaters. All of the Allen Ridge complex backs up to the mini lake, complete with fountains blowing water high in the air. And there is a walking path around the lake. If you haven't been to TR, their thing is crazy burgers with crazy names. Glenda and Susan got plain old cheeseburgers, of course. Me, the crazier the better. My favorite has been the Western, but this time I tried the Gosh Jam It. Omg, a new favorite! A half pound patty, cooked perfectly, covered with herbed goat cheese, a bacon, onion, tomato jam, and some chipotle sauce drizzled on top. Delicious! The goat cheese and bacon jam together absolutely make this burger. A must try if your willing! The fries were great, and I'll try the onion strings next time. You can upgrade to wagyu beef or Buffalo for $3. And then there are the pickle barrels. Dill, Ranch, Atomic, Bread & Butter, and Sweet & Spicy. Try them all, but the bread & butter were my favorite. All Kind pet adoption was on the patio that night, and had some dogs if you were interested in taking a new hound dog home with you. The one in the picture was such a great dog! Anyway, plenty of alcohol, and adult milkshakes that will tickle your taste buds! It was such a great visit, there's no reason to stay at 4 stars, so 5 it is! Let's hope it stays that way. See ya! read more

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Over half the tables were empty and dirty. Bad impression. 4 burgers took 35 minutes to cook and the place was empty. Food was luke warm at best. Onion strings were room temperature. I have eaten at other TRB in the DFW area. This visit was very disappointing. read more

Excellent burger and great service the patty melt was one of the best ever Done Mid Rare just like the old days! I have been all over the country and retired from the business of restaurants & would be lax not to recommend this restaurant! Don't worry you won't be disappointed. read more

We waited for 1 1/2 hours for our food!!!! Too slow and extremely unacceptable! The burgers are good, but not worth the wait. 100% Do Not Recommend. Go to Rockin Rollers instead! read more

First time trying this restaurant. The only reason I am giving this place 3 stars was because of the atmosphere! We enjoyed a relaxing evening in the patio on a warm night! However the food left something to be desired. I had the chicken sandwich with fries. The chicken was way over cooked and the fries were in pieces and also overcooked. The wait time was long so we decided to have a couple drinks while we waited. Worst Margarita I have ever tasted, it was basically water and simple syrup. My husband suggested adding an extra shot...didn't help at all, it tasted like the extra shot was more simple syrup. If you want to enjoy good friend's in a relaxed atmosphere, and don't care about the food or the wait time, then this is the place to go. Very trendy and laid back for the college crowd! read more

Just tried Twisted Root burgers. She had classic cheeseburger and I had the Western burger, we split order of fries. Was very impressed with quality of meal. Nice interior and service was quick, even with a packed house. I will be a regular patron. I would give this place a slight edge over my go to burger restaurant " Grumps".Cannot believe I got a review in before Gary H. Gary your going to love this place! read more

The food and shakes are good but the staff were not very friendly and they messed up our orders.

This location is new to Abilene and is not the caliber of San Angelo or Roanoke. The Texas toast was barely toasted and only on one side. The chicken tenders (advertised with fries) where dark brown. Fries are $3 more. The staff said it was the batter and if they don't cook them to that color the chicken is not done. Well, they were dry and lacked any flavor. My table mates sampled and agreed. I took them back they came back with the new tenders, a half shade lighter. They were less dry. I liked the sauce. I will try again in 6 months and see if the bugs are worked out. But will not get the tenders. Thanks read more

Twisted Root Burger - Twisted Roots chicken tenders/ second time around, - Burgers Near Me - Abilene, Texas

Food tasted decent, though nothing was very hot when we got it. We had a big order, so maybe they tried to get it all ready before calling you up for it, which means that it cooled down a bit. Service was only ok. We had never been to the place so we weren't used to some of the unique ways in which it operated, and we had to ask for guidance rather than it being offered. One example: I ordered a root beer float and received a half cup of ice-cream and had had to ask what that was all about. Ambiance was nice. The food court was beautiful. read more

We ordered 2 burgers and fries. The burgers were not seasoned not an ounce of salt or pepper. The fried onions strings was missing on one of the burgers. The fries on the other hand were heavily seasoned, which made it disgusting. read more

Delicious!! Everything was great and the atmosphere is fun. Pickles are a nice extra. The ranch pickles are my favorite. read more

Twisted Root Burger - Margarita with freshly squeezed lime! - Burgers Near Me - Abilene, Texas

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Fantastic burgers and atmosphere. Lots of options to chose from. Wish they have bigger parking area.

2 hour wait for food with 12 customers in the dining area.... We went next door to Fuzzy's....

This Abilene location needs to hire a lot more employees. Expect very slow service with only one cook and one employee at peak hour.

Never coming back here again. The patty was under cooked and I did not know it and it causes severe food poisoning later that night for me. You would think for the wait times they would actually cook your burger all the way through properly but it seems that they want to cut corners. read more

Twisted Root Burger - Big Tex burger after vomiting it back up from it being raw - Burgers Near Me - Abilene, Texas

The restaurant was pretty crowded because of the new opening. I got the classic burger and it was pretty good. I would recommend this if you love burgers! read more

Twisted Root Burger - Classic Burger - Burgers Near Me - Abilene, Texas

The food is fair! Fun atmosphere and menu! Love that they call fun names to get your food. Wait here was 1 1/2 hours of sitting before they even got busy! The food is not as good as the original Twist in Deep Ellum. Nor is the atmosphere. But once something becomes a chain...I will definitely go back for a part 2 try! This was also not long after they opened and new places always need time to work out kinks! Enjoy! read more

Atmosphere was great. Ice tea was Horrible and the burgers were not all that great. Burnt on the bottoms. Son's cheese fries were cold . read more

The food was decent, the burger would have been better had my bun not been stale and my avocado not black in parts. I ordered chips with my burger and they were a yucky inedible greasy mess. The pickles that they have are a nice touch but nothing spectacular, but what made the experience not so great was the service. The poor staff up front all looked miserable through the entire visit it was quite uncomfortable. Even the manager looked annoyed when we let them know one of our burgers was made incorrectly. The ambiance is cute and the establishment is new and still pretty clean, the pricing is fair for the quality and quantity of the food you get. It's not bad but not good it's a middle of the road burger joint that could be much better if more attention to detail was paid to guest service and the food quality and presentation. read more

Twisted Root Burger - House Made Potato Chips - Burgers Near Me - Abilene, Texas

Don't deserve even one star.. first-time experience was great when they first opened up.. only a week later going in, I had to get paper towels to clean our table the dressing containers on our table .. they were very nasty.. no excuse because we were the very first customer in as soon as their doors opened.. even on the front 0 welcoming, or even nice staff. I am very disappointed and will never go back or recommend it to anyone read more

My food was gone before I realized I needed a pic. I had gosh jam are something like that with goat cheese. It was soooo good! A different taste that I was looking for. My husband had a boring classic with buffalo instead of ground meat. He said he enjoyed it. read more

Great location to either sit and eat or takeout. It is a little confusing at the pickup area for takeout as it is right near the register to order. Hard to know who is coordinating the takeout orders and even though I told the lady I was here i waited 10-15 minutes needlessly because she left and the other folks didnt know i was standing there waiting. I will go and eat in next time. read more

Thursday night. Not too busy and we waited over an hour for 2 hamburgers. We are patient people but came here hungry and were ready to walk out. After 60+ minutes we received the hamburgers. They were delicious....but who cares what the food tastes like after 60+ minutes!? I could have stayed home and eaten a microwave burrito and been happier! read more

Had fun conversation about the notification buzzer (movie themed). Burger was pretty dang good and the fries were above average. The pickle barrel was a nice touch but what stands out is the variety of dipping sauces for the fries at the table. read more

Service was friendly but very slow. Took 30 minutes+ to get our food, and the fries were cold. The pickle barrel lids were all broken and kind of gross. Looked like they never cleaned the lids. The ladies room had paper towels all over the floor. Poor management. Basic things could be improved, and this place could be great. read more

Oh man, imagine this: You're super pumped to sink your teeth into a juicy burger at this new spot. You've been dreaming about that perfect bite all day long. So you get there, place your order, and the anticipation is just building with every passing minute. But then, the wait starts to drag on... and on. 45 minutes tick by, and you're just sitting there, stomach growling, excitement turning into a major bummer. They had completely forgotten about your order. You ask the cashier about your food and she said they thought they had done it. So imagine to your surprise she just offers a full refund. Your burger gets there 10 minutes later but you don't help but still feel a little bummed this all happened. Well don't imagine, it happened to me today. The refund was nice and the employees were very apologetic, still sucks this happened though. They had good fries. read more

The food was GREAT but the service was terrible. The servers ignored us when we walked up to the counter to order - we had to ask if they would please take our order- and again when we went back to ask a question. read more

Best burgers! Love the pickle bar!

The food was great! It was such a fun atmosphere! After waiting so long, I'm so glad they finally opened in Abilene! It did not disappoint. Great addition to Allen Ridge! read more

Took us 1 hour and 15 minutes to get our food and some of it was cold. Burgers are over salted. 2 stars for the cool temperature and clean restrooms. read more

We had lunch here a few sundays ago. Burgers and fries were good. Friendly service. A fun place to hangout.

All The burgers was burned. The menu and the condiments were sticky. We sat out on the patio no napkins or condiments out there had to get them off other tables. There is no service it's do it yourself read more