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    Kermit B Schulz and Sons

    Kermit B Schulz and Sons

    (16 reviews)

    Update: The owner…read moredid respond to my emails and calls. Apparently, it was a system error. I'm glad the issue was resolved. I did have to call and email multiple times to have the issue resolved, but it was resolved. Hopefully others have a more positive experience with this company than we did: They came to our home in May 2024 for AC "tune up" for the season. I was told that the system was in great order by the tech and supervisor with him. They charged me for the service: $169. That very same day the motor on our condenser failed. The part was under warranty, luckily; although they tried to charge me for the part, until I reminded the billing department I looked up the warranty myself. They did charge for the labor (169 again)-- despite the motor failure occurring the day they tuned up the system. November of 2024, we realized the Honeywell control board for our heating system had failed. Our system was about five years old at that point. Schulz techs replaced that part and charged us 455 for the service, which we paid shortly after receiving the bill. We paid using their online payment system on 11/17/2024 and payment processed 11/18/24. Eight months after they replaced the control board and we paid for the service, they sent another invoice for that same part from 11/2024 for 296 dollars. The original bill was for parts and labor. We found a far better company to use. We will not use Schulz again. Luckily my husband has his credit card statement and invoice to show we paid previously. Maybe just an error, but it isn't the first issue with this company.

    I have used them for almost 10 years for my apartment building with generally good results, but…read moretheir latest behavior is just disgusting. Their employee apparently quoted me too low a price, for a service I would not want at a higher price. After it was done (badly) they tried to collect 3x the quoted price, and the owner actually accused me of lying about the quote. I don't need to deal with people who treat their good customers so badly.

    Centerline Mechanical - New construction project that will be utilizing mini splits as the primary source of heat.

    Centerline Mechanical

    (7 reviews)

    These guys are awesome and easy to work with. I appreciate that Julian wasn't trying to sell me a…read moreheat pump when all I asked for was a boiler replacement. Price is reasonable and about the same as the other 2 quotes I got. I like how they accept credit card payment if you are trying to maximize credit points. You can also save 2% of you opt to pay in cash. Install went well overall. There were some hiccups but they did come out immediately go address any concerns. Would highly recommend this team if you want to get your boiler replace

    I had an issue with my air conditioner, I looked up Centerline and was very impressed by the…read morebackground of the owners. They are local BVT grads, then went to Mass Maritime before starting their business. I called and someone picked up immediately. I had a very pleasant conversation with the person on the phone. I thought I was going to have to wait a long time for an appointment as it is summer, but he had a gentleman, Adam, out to us the next morning. Adam arrived at 8, on time, professional, called before he arrived. We had asked because we needed to lock up the dogs. Adam looked at our air conditioner and immediately identified the problem, explained it and took care of everything. He wore foot protection and cleaned up everything. The price was very reasonable and Adam recommended cleaning once a year and changing the filters twice a year. I highly recommend this company.

    Nicholson Plumbing, Electrical, Heating, and Air Conditioning - Trust Nichoslon's reliable heating service

    Nicholson Plumbing, Electrical, Heating, and Air Conditioning

    (139 reviews)

    If I could, I'd give 5 stars for repair and 1 star for service…read more Service: Over the years I've tried several times to schedule routine maintenance, and every time the wait is 4+ months -- basically making it impossible to get seasonal maintenance done unless you book a year in advance. After paying for a repair estimate, the technician told me the best solution for my issue was to keep up with routine maintenance. On that basis, I was sold a Comfort360 support plan at $40/month, which states in the contract: "Provider will provide you with priority service in scheduling your maintenance and emergency repair appointments over non-Comfort 360 customers." Nevertheless, Nicholson informed me that the AC maintenance appointment I'd scheduled in April would remain in August and couldn't be pulled in by even a single day. Unless every appointment booked through August is for a Comfort360 customer, they are clearly not giving Comfort360 customers priority. You can verify this yourself by scheduling maintenance on their website -- whether you indicate you're a member or not, you're given the same service dates. If you're going to sell a premium service plan, you ought to carve out dedicated appointment slots for members rather than sharing a common pool between members and non-members. Repair: I've used Nicholson for both plumbing and HVAC repairs and have always found the technicians to be honest and fair when describing my options. This stands in contrast to some providers that try to sell products and services the customer doesn't need.

    Completely replaced my AC system. Everyone was very efficient, polite, and professional. No notes,…read moreNo, complaints.

    Rodenhiser

    Rodenhiser

    (229 reviews)

    They saved the day!…read more We had a new dishwasher installed by a local appliance company and when the installers left we were worse off than before they installed the new dishwasher. The appliance company left us with an actively leaking water line and a broken discharge line into our sink. I called Rodenhiser the next morning at 7:30 and was greeted by a great lady. Rodenhiser had someone at our house within 3 hrs. They explained the issues and cost, we agreed, and they fixed everything. All set by 1:00 in the afternoon. We have used these folks 2 other times - all very good experiences. Not the low cost provider but totally worth it!

    We hired Rodenhiser about a decade ago to install a forced-air HVAC system; at the time, our home…read morehad radiant heat. The experience during installation was extremely negative. Midway through the job, we had a major dispute because the original plan stated that the system would not take up as much garage space as it ultimately did. When we raised the issue, they threatened to stop the job, walk away, and leave it unfinished. They left the site and did not return until we went to their office to speak directly with a manager. By that point, there was nothing they could do to fix the situation. They essentially told us it was up to us whether to continue with them or hire someone else to take over the work. Their attitude changed completely once we had paid the deposit and the job had started--they were rude, dismissive, and acted as if they no longer cared, assuming we were stuck. We chose to let them finish simply so we would never have to deal with them again. A couple of years later, while installing recessed lighting, we discovered that portions of the ductwork had never been properly sealed at the joints. Many joints were loosely connected and incorrectly taped, and one joint had come completely apart, allowing air to pour through. Properly sealed ductwork is critical for efficiency, yet it was clear the system had been installed with little attention to detail or performance. We did not contact Rodenhiser to complain, as it would have been a waste of time and energy. Any future issues would be handled by another company; their labor warranty is meaningless if it requires dealing with them again. About a decade later, in December 2025, we upgraded to a heat pump installed by a different company. The contrast was striking. The new company communicated clearly, worked carefully, and followed proper procedures. They posted the permit on site and coordinated town inspections for both the electrical work and the system installation. This made me realize that I did not recall seeing a permit or inspectors when Rodenhiser performed the original forced-air installation. I checked with the town and confirmed that Rodenhiser never pulled a permit for the conversion from radiant heat to a forced-air system--a permit that is mandatory for this type of work. This discovery raises serious concerns and further reinforces why this company should not be trusted to work in people's homes. Anyone considering hiring them should take a close look at their reviews and ratings. If someone reads those reviews and still chooses to hire them, they should be prepared for serious problems. I only wish we had done more research before hiring them ten years ago. Since then, I felt disgusted every time seeing their van on the road with their business name remind me of rodent short for rodenhiser. And every time I saw their van parked outside someone's house, I felt sorry for the person in that house.

    MacFarlane Energy

    MacFarlane Energy

    (184 reviews)

    Joe just came to do my annual service . He was friendly and extremely knowledgeable. Took the time…read moreto explain everything he did, and even showed me pictures. Gave me tips on making the system more efficient. Thank you Joe!

    Is anyone else having problems with MacFarlane Energy of Dedham, Ma?…read moreI've been a customer for many, many years and always paid my bills before they were due. They've been great.. up until recently, when they started advertising on TV! I'm on Automatic Delivery and I noticed that my Oil Tank Levels have gotten quite low before they've come to fill the tank the last couple of months. This month it's even worse! I called them on Thursday because my tank was showing less than 1/8 Tank. I was worried about running out of oil and my pipes freezing in this extremely cold weather. They assured me I'd have oil delivered by Saturday. It never happened! Currently, my oil tank gauge is reading "Empty"! I called again today, Saturday Afternoon at 3:30 pm. I got the answering service who told me the office was closed but that a service technician would call me back. It is now 7:40 PM and I still haven't heard back from them. A call back would be nice, so that I can get an update and/or if I need to call someone else to deliver fuel! Not knowing is the worst part! My anxiety is Over the Top right now because running out of oil and losing my heat (as well as damage to my heating system) is just hours away because of their INCOMPETENCE! This is totally UNACCEPTABLE & UNNECESSARY!

    Twins Services - hvac - Updated May 2026

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