Sadrack came to home to give estimate to replace a/c and duct work great price he did everything he…read morewas supposed to do but when I had a problem he seldom answered my messages it's been a year and still hasn't been get the problem resolved spoke to him last week was supposed to come out this week never got, good luck with him pricing is good service is terrible

Sadrack's experience and professionalism is top notch. His company always provides excellent,…read morereliable work well above standards of their competitors. The price is affordable and the work speaks for itself. We hired Sadrack L. In 2016 to install our central AC. Now, 2022 we needed a tune-up and called C&S. We were lucky to have Sadrack and his crew back. They saved us hundreds of dollars AND we know it the work was completed correctly!

David promptly responded to our service request. He diagnosed the problem and returned with a fix…read more Would recommend his company to anyone that needs heating and plumbing services. Job well done

I tried them originally through their introductory furnace inspection. They came out and inspected…read morethe furnace, and said the furnace was fine but our thermostat was broken and they'd replace it for $300. I told them I would do it myself, and reinstalled the original thermostat, which worked fine. 2 months later (in December) the furnace stopped. I called them, they said they would try to get here that day. We waited all day with no response. They came the day after and said they needed to order a part, but could not tell us when it would arrive. Into the weekend, after 2 full days without heat, they said to get heat on the weekend would cost $1200, or $700 if we waited until Monday or Tuesday. We chucked them and called another company. That company said this was a common problem and should have been caught in the inspection. They could come on the weekend to do it for $1000, or do it on Monday for $500. I shouldn't have called back after the thermostat issue, but I sure won't call again, and recommend anyone else also look elsewhere

My central AC stopped blowing air so I reached out to a handful of companies…read more Alex got back to me quickly and worked with my busy schedule to agree on a day. I have a very old AC unit that's in the attic and I wasn't very optimistic but after about an hour of working on it Alex got it working again by replacing a fan and installing a new thermostat that was compatible with new part. He has to work hard as it was warm that day and probably 90 degrees on the attic . Alex was very professional and personable. Price was incredibly fair . I would recommend and I will use Alex and his company again.

Alex and his team did a wonderful job replacing our two gas funaces that were probable 70 years old…read moreat this point, no exaggeration. They were responsive, straight to the point with their estimates, knowledgeable, and very helpful with any questions we had. Very good experience front to back.

Arrived on time and was courteous. Diagnosed and fixed a bathtub leak in under 20 mins. Will hire…read moreagain.

Called KW on Tues Jan 14th around 8am asking for drain service. Ken sr. arrived around 10am and…read morelooked at job. He said should be able to do Friday and that he would communicate to his son to send me a quote and get scheduled. Wednesday there was no contact, so I left a message late in the day asking for an update. Thursday morning, I called and got Ken jr. I asked for an update. He said what is this about? I told him and he said I will call my dad and get back to you. Thursday, Friday, Sat and Sunday go by with no contact. As I write this review it is Thursday Jan 23rd and I have heard nothing from either one of them. Needless to say, I got somebody else. I am baffled how they blew me off and wasted my time. Jan 23rd update: I just got a message from KW Plumbing after leaving a complaint on their website message form: Here is their response to my complaint of no contact. First lol, best of luck Second I'm a good plumber, I run this from my phone in my pocket... I'm a shitty secretary. I'm sorry

Excellent service and technicians Lucas and Shawn were amazing. Would recommend this company to…read moreeveryone. Explained everything to us very well as we were unfamiliar with this type of heating and cooling coming from the desert area and Midwest. Picked up after themselves, went over the system when install was complete! Recognized EMT Service too. Highly recommend

Metro West Mini Splits recently installed 6 mini splits in February 2025 to our new home in…read moreMarlborough, MA. Alan, Jamie, and their team were so kind, respectful, knowledgeable, timely, communicative, and easy to work with. We could not be happier with the final product! Metro West Mini Splits was also very reasonably priced, and they made the Mass Save rebate process a breeze. 100% would recommend to anyone needing heating or cooling services!

Clint & Lou are absolutely amazing! Clint is reliable, extremely responsive, and always looks out…read morefor your best interests. He's my go-to plumber and has been incredibly helpful with multiple projects for both me and my sister over the last two weeks. He kept us in the loop every step of the way with regular updates via text and photos, which I really appreciated. On top of all that, his pricing is very reasonable. I can't recommend him enough!

I just had an air conditioning installation done by McFarland air conditioning services and I would…read morehighly recommend this company. I needed it done right away and he was quick to respond to my inquiry. The owner Clint was very personable and came out and gave me an estimate I received other estimates and his was the best by far and his work was excellent and it was a great price so please consider this company for all your heating and air conditioning needs I am so pleased

I had purchased a complete heating system including indirect water heater from Boucher Energy…read more They tried to sell me an annual service contract but it was too expensive. One day I noticed my water tank had a slow leak. I contacted Boucher Energy since the tank had a lifetime warranty. They were very rude over the phone commenting on how I did not have an annual service contract and had not purchased anything from them in years. They scheduled a technician to come out 2 weeks later and look at the leak. The day of the appointment it was snowing. There was only an inch of snow on the ground. Boucher called me to cancel my appointment due to the weather. Who doesn't work when there is only 1 inch of snow on the ground? At that point, the leak had gotten worse and I had to put several towels down daily to absorb the leaking water. I was told by Tina that the service manager would come out the following week to personally inspect the water tank. The day he was scheduled to arrive, he never showed up or called. The following day he calls me and says I can just send him pictures of the leak. What a joke. It's now 3 weeks since I first called them and the leak keeps getting worse. Now they tell me that all they needed are pictures of the leak. I send them the pictures and they order the replacement tank. When the tank comes in, they call me to schedule installation. A few days before they are scheduled to come out and replace the tank, the leak is so bad that I have to put 5 towels down every 3 hours to absorb the water. I email the service manager Monday morning to see if they can come out right away so the tank doesn't burst and flood my finished basement. Below is his email reply. Good Morning, Unfortunately, I do not have any availability until Friday, the date of the installation. Thank you Stephen Cammuso Service Manager Boucher Energy Systems88 Millville St. Mendon, MA 01756 Office (508)473-6648 Fax (508)634-3509 The technicians that finally came out on Friday and replaced my tank said that the corrosion was so severe and that they are surprised that the tank didn't let go and flood my basement. I would never ever use Boucher Energy again. They are the worst company I have ever had to deal with. Rude, greedy and unprofessional.

Installations are great but service is expensive. Last two service calls marked up prices of parts…read moreby a factor of 3 to 6. A $65 part was billed at nearly $400 and sales tax was charged on that amount. The first service charge (for a thermostat) was changed when I questioned it but the second was not. Service manager pretended that labor was included in parts but he charged sales tax on the whole amount which suggests not. Service call is billed at $165 if over 15 miles, so no excuse for extreme parts markup.

Avoid No Show Davco. Not worth the call. I called them for a…read morelocal residential AC job, they told me they would try and get someone out that day and would call back later in the day to schedule a time. They did not call or answer the phone. Next day I got connected and I was told "we cannot help you", when I asked for further information on that in regards to scheduling an appointment they said it would be over a month before they could come to my home (5 minutes up the street). Waste of my time, don't let them waste yours. Another HVAC call and another company was there later that day.

We had an issue and called Davco. They answered the call and promptly scheduled an appointment…read more They showed up on time, in uniform and in well kept vehicles. Very professional, knowledgeable and fairly priced. Highly recommend.