Excellent little train station. Park your car for free or take the bus to the station. Volunteers…read moretake care of this place so feel free to ask them questions if you have 'em. It's not huge but just enough for what you need. No lines, cheaper price to my destination, deluxe business class seats in coach? Sign me up! Maybe your next flight should be a train.

I did not ride the train from here but visited the station and did a little train photography (or…read moretried). So a limited review. This is a classic passenger station. Lots of history has run thru here. Great old school waiting area that harkens back to more simple times. The station is in great condition too. Thank God vagrants have not taken over. The train was predictably late (Amtrak!) but no one seemed to mind. A fun way to travel when you don't need to drive.

So far so good this is my favorite mode of transportation! I love how quick that I make…read moreconnections. It is laidback and there is more security on there than on buses. I love that. And I love how often and quickly it comes. It gets you to a lot of fun stuff to do! It connects you to major Hospitals like St Joseph and Tacoma General. I rate all my experiences a big 5! The only downside is side is it comes late on Sunday's . But that is okay. Thanks Tacoma Link!

What great way to get from Tacoma to Seattle! Taking it to the airport is so easy! Clean and…read moreefficient!

Great place to catch the bus or go shopping close by. But some of the people are just rude and mean…read moreand they will accuse you of anything and will pick fights. Security does a good job and all but they don't even understand half the time how to deal with an emergency.

Public transit center for the Lacey area. 11 routes serve this center, including local service and…read moreExpress service to/from Lakewood and Tacoma.

Best way to get to & from all the games in Seattle !read more

Plenty of parking, good selection of train schedule to Seattle- if your heading to Seattle this is…read moreprobably the best way to go to Seattle for any event or whatever if you dont need your vehicle up there. This is really the best way to go to Seattle though for Mariners, Seahawks or Sounders day games orr Seattle Storm day game (although that will take a transfer to get to the Seattle Center) It sure beats driving there and trying to find a parking spot, paying for the sport and of course fighting traffic!

My first time to take the light rail from Sea-Tac to my destination to meet my college friend who…read morelives up here. Easy to purchase the one-way $3 ticket. Easy to figure out which platform to stand on by following the map. The light rail announces every stop as it approaches and as it stops, announcing which side will be opening its doors. It was a smooth ride with a pretty view of the greenery and blue skies. Convenient, easy, good value.

First interaction with the city, and it was a good one. My biggest concern when coming here was…read more'how was I going to get from the airport to my hotel.' I'm glad I did a little research before getting here. After a long walk from the terminal you find yourself at the platform. Not having an Orca card before getting here, I just did tap to pay. It's great to be able to do this as I was not in the mood to purchase a card right then. Being able to connect downtown from the airport is always going to be a plus. Public transit is an essential for any city, and Seattle did it right. If you don't have the Citymapper app, download it. You'll never look like a lost tourist in any city. With the information I needed on what stop to get off on, I was on my way. That is until the train got there. Until then, I was able to observe the platform. Plenty of space, especially at peak times when passengers are getting off of flights. Signage is aplenty. My biggest gripe with this is the frequency of trains. It felt like even though the schedule is on the board, they weren't directly following it. But back to the station. It is an easy station to use. Easy to navigate. Wide open spaces so you don't feel boxed in. Also, not bad views.

I've traveled almost all over the U.S and some parts of Pacific Islands and Mexico. Its first class…read moreand have professional drivers. Its the best way to get around town. Intercity Transit is a public transportation service organized as a municipal corporation. It serves Lacey, Olympia, Tumwater, and Yelm, Washington: an area of approximately 94 square miles (240 km2). It operates 24 bus routes, the Dial-A-Lift door-to-door service for people with disabilities, a vanpool program, and specialized van programs, and it is active in community partnerships. Intercity Transit maintains a free shuttle route called Dash, which provides service between the Capitol Campus and downtown Olympia via Capitol Way.[4] Dash runs every fifteen minutes on weekdays, and every ten minutes on weekends, and is close to several public parking lots. In 2009, the American Public Transportation Association gave Intercity Transit the America's Best Public Transportation System award for the mid-size category.[ Intercity Transit operates 77 coaches, 33 Dial-A-Lift vans, and 221 vanpool vans.[6] Intercity Transit purchased six new hybrid electric buses in 2010,[7] and nine new hybrid electric buses in 2014. Intercity Transit is one of the first transportation systems in the country to use an all-biodiesel fleet. All of Intercity Transit's coaches are Gillig Low Floor buses [8] They are equipped with: Kneeling equipment to lower the door opening to curb level for easy boarding. Automatic stop announcement equipment, which announces the next stop on the bus public address system and an electronic sign on the ceiling at the front of the bus. Surveillance cameras One or two wheelchair parking spaces Cushioned seats with purple, blue, and grey fabric. Destination signs on the front of the bus exterior, which display the route number and stop on an LED panel. DASH (Free Bus) Outbound: Capitol Campus Inbound: Olympia Farmers Market

I am an ambulatory wheelchair user, and I'm so horribly embarrassed and ashamed when bus drivers…read morefight with me about securing my empty wheelchair. It folds up safely and stores with my caregiver, so people who can not get out of their wheelchairs can have the space. I'm trying to respect their disability. Passengers have shamed me, glared at me, and harassed me, all because they strapped my empty wheelchair when I've asked them not to. (They will even fight with me sometime and I either relent or get off cause I'm so mortified) It's so bad I have panic attacks every time it happens, now, and I never actually want to ride the buses I need to depend on to get around idk what to do tbh. I feel so embarrassed and ashamed of my disability as I deal with people regularly staring at me when I get out of my chair..... I've complained to them many times, and I hear it's policy. Yet you can fold and store walkers and strollers, but my EMPTY wheelchair has to be secured. It's honestly not different from a walker, IMO? I stopped sitting in my wheelchair on the bus because bus drivers were leaving other wheelchairs and strollers behind because of me. I can get up, I can walk short distances, and I do not need to sit in my chair on the bus so that other people can have that space. It all depends on what bus driver you have. Some of them respect my wishes; some of them flat-out don't, citing a policy I can't find on their website. EVEN THEN, they have a Reasonable Modification clause that allows them to modify policy if needed. I want them to see how this singles me out and makes me a target cause I have a disability different from the norm. I get enough from other people I don't need my transportation to make it worse, sometimes I'm flat out too scared to get on a bus because all this.... I just don't know what to do anymore, and I'm so fed up and discouraged. I can't tell you how many times I've complained and nothing happens, or I get conflicting stories. I'm just so tired; it shouldn't be this hard to have reliable transportation that respects my needs and those of other people with worse disabilities than mine, who need the space over me. We absolutely should not be strapping empty wheelchairs, and we absolutely should be strapping in strollers with children. Why is that not policy????

This is the only bus stop in Bonney Lake and hosts the only bus line that serves the town. This is…read morebasically an extension of the parking lot at the Sumner Train Station. That station has a major parking issue so this allows commuters from Bonney Lake to have easy non stop access to the Sounder train(and an easy ride to downtown Seattle) and being able to park very close to home and not fight for parking in Sumner. Seems like a safe location and cars of any kind will be fine here. Not the easiest to get out of in the evening but hey, you can't have it all.

The attitude of the people who work for Pierce county and HMS. The service can be so poor and the…read moreresponses to inquiry very lame.

Very easy to navigate website. Purchase tickets for walk-in or with vehicle. Vehicle ticket…read moreincludes the driver. You have to purchase tickets for passengers in the vehicle. We paid around $30 for the 3 of us, round trip. When you arrive, just get in a lane with your vehicle. Vehicles will enter in order of arrival. Fine for those who cut so please don't. If you don't make it on the ferry, then you'll have to wait for the next one. Have your tickets available, online or printed. While you're waiting, there's a cafe and eateries nearby. Once on Anderson island, there's a general store, museum, gift shop, sometimes garden market and other events, a couple of lakes, Air B&Bs. Definitely popular during the weekend so plan accordingly. When heading back on the ferry, line up the same way you arrived. If you're lucky an ice cream truck may stop by, otherwise not much to keep people occupied.

We just moved to the area and called for information about public transportation. Vanessa was so…read morehelpful and informative. She quickly set us up with an account and set our reservation for the next day. Will keep you posted on the buses and ride. Just finished our Dial a ride with Patsy. She was right on time, friendly and respectful. This same attitude was evident on her bus. Everyone riding the bus clearly understood the environment and its expectations. Every rider entered the bus with a "good morning" and received the same from the other riders. It was obvious they all knew each other from their conversations. Sounded like a caring group of individuals. The men were quick to assist needy riders and were willing to stand and make their seats available.

I wish I could give less than 1 star for the absolutely thoughtless experience that I have had this…read moremornin. The 8:00 route 1 to Belfair which is scheduled to continue on to Bremerton as the three was 5 minutes late picking me up (this is a regular occurrence for this particular schedule, I don't know why they don't just say that it leaves at 8:05) anyway, we were caught in backed-up traffic due to a pretty bad accident. while I was literally riding the bus, they decided that they just weren't going to continue on to Bremerton today & they didn't know or care about what I was supposed to do. the only answer they gave me was that there's another bus to Bremerton scheduled in two hours. it's thoughtless & unconscionable & abysmal customer care. i am now sitting here on a bench on the side of the road waiting for two hours because they can't get me where I'm going & can't get me back home & they don't care! their only response was "we don't control when there's an accident." as if they have no control over leaving a person with no recourse after they claimed that they would provide you a service & then decided to discontinue that service half-way through!

I've had to use the shuttle after an injury from a fall. I have frequent falls & the drivers are so…read moreconscientious, friendly and committed to getting riders safely to their destination. Making reservations is easy and the schedulers are very polite. There is some wait time to and from your destination so it helps to be patient but it is so worth it. A heartfelt thank you to those involved in providing this service. I hate to think of where I'd be without all of you.

My family and I have been using Pierce Transit for many years. We do appreciate the times that they…read morededicate in service. I love some of the cool shirts some drivers wear( those Hawaiian looking ones). When I first rode a Pierce transit bus, drivers were wearing vests and burgundy colors. Now they wear a nice blue color uniform! I have seen drivers come and go. When I first rode Pierce Transit drivers were very friendly and you get to know them well. Now fast forward in 2025, things are just so different. I do not know if the pandemic and crime has affected how our drivers interact with passengers. I am not sure. Today October 6 at around 8 this morning, my elderly husband took a trip and needed assistance with his destination. I understand drivers have a bit of duties other than driving. But passengers are paying customers and they should be very attentive to them especially the disabled and elderly ones. I have a problem with this. This morning was just too much for me. It only takes a second to direct a passenger to where they need to go. My husband called me and I can hear my husband ask for an assistance to his driver several times and he was not getting any response. I hung up and called the customer relations and I just felt let down. The man who called to respond to my complaint about my husband's experience was very curt and condescending. Frankly he could care less. You know I am hurt to give them so low stars but lately it has lost its shiny splendor of service. Do not get me wrong , there are still awesome drivers that make Pierce Transit shine. I acknowledge this and hope this review will encourage Pierce Transit to focus on all passengers from young , elderly , disabled and other. It is great that they offer free services to our youth and I adore even the mascot Boop! Yes I think that they can do this ! Apply it more in their training! It is a great company and I am confident that with hard work that Pierce Transit can be the way to go! I would love to give more stars but I am very disappointed at this time. I think crimes and possibly pure work burnout can be a factor . But it is never an excuse to ignore or mistreat elderly or disabled passengers. They are paying passengers too. I love Pierce Transit and I have to tell it like it is because they can do better!