Best way to get to & from all the games in Seattle !read more

Plenty of parking, good selection of train schedule to Seattle- if your heading to Seattle this is…read moreprobably the best way to go to Seattle for any event or whatever if you dont need your vehicle up there. This is really the best way to go to Seattle though for Mariners, Seahawks or Sounders day games orr Seattle Storm day game (although that will take a transfer to get to the Seattle Center) It sure beats driving there and trying to find a parking spot, paying for the sport and of course fighting traffic!

The public transit system here is great. I used the 574 to get between the airport and Lakewood,…read moreand it was great. The bus ran on time and was very affordable, especially considering the same cab ride would have cost 60-80 dollars. I will definitely use the public transportation system the next time I need a ride in the greater Seattle/Tacoma area.

My family of 4 took a trip out to Tacoma WA to visit with relatives, and at the recommendation of…read moreclose family, we made reservations with All City Airport Car Service. We needed a car seat and a booster seat for our children ages 4 and 7, and were told those would be available and ready when the car arrived. When the car did arrive, we watched our driver, Chris, opened the trunk, fetched a car seat and booster seat, tossed both onto the backseat, then stood by the opened trunk and watched as my husband loaded the luggage. Then as I wrangled my children and kept them away from airport traffic, I witnessed Chris circle back to the front seat, get in, close the door, buckle up, and then simply sit and watch as my husband again struggle for a good 10-15 minutes to attach and secure both the car seat and booster. If there were any legality that may have prevented Chris from setting up the car seat and booster seat beforehand, we were not informed. He said nothing. He did nothing. He just watched. The final straw was the state of the car seat: visibly grimy with dark stains. It looked like it was picked up on the side of the road or fished out of the dumpster somewhere. Our 4-year old became so frightened, he fought us and cried as we bit our tongue and strapped him in. The booster seat was in no better shape, but our 7-year old handled it better--kudos to him. The car itself, at least, was clean. The driving was safe, thank goodness, but the ride reflected its driver's bitter and sour mood. Our conclusion? Never again. If you are a family traveling with young children, take note.

I didn't catch my driver's name because of my early morning brain, but my driver was five minutes…read moreearly for my EARLY morning pickup. I was worried that if i used a rideshare service a driver might not be available and prompt so early in the morning. Excellent service - clean car, plenty of luggage space, friendly and competent driver, and I called to book less than 24 hours the day before. Great peace of mind to not miss my flight. The person on the phone was competent and prompt to answer questions / give me a quote as well. These folks had the most competitive price leaving from a residential neighborhood in seattle (1/2 the cost of me paying to park at seatac). I will definitely book with them again for an early morning or late night airport ride.

The positives: I had an early morning flight out of Seatac, and was worried there wouldn't be any…read moreavailable Ubers/Lyfts (it looks like a lot of people are active at the time I needed one though, so in the future I may just gamble on that option if it's the weekend). Scheduled my pick-up. Got a call twenty minutes before pick-up to confirm, guy was at my place right on time. Guy was a good driver. The negatives: Guy had to completely reconfirm my address and destination and seemed really pissed about it. He had trouble understanding me and went from zero to 100 on the phone as I slowly confirmed the address. He found my place, called me when he got there, but circled the block and when he saw me out front he parked a block away and waited for me to come to him. He seemed really pissed in general. I was worried until we got to my destination that we were headed somewhere else just because the three times I tried to confirm the location, he only half repeated it (think: being worried driver is taking you to Tacoma Dome instead of Tacoma Dome Bus Station). I had asked to pay at drop-off when I reserved the ride, because I was worried about pre-paying not knowing the reliability of the service. Driver or dispatch (not sure who) interpreted this as "cash" and the driver was NOT happy he had to break out the square chip. I'm the kind of person who prefers a quiet drive option, is fairly flexible, and I totally get why someone might not be at their best so early. But there's a difference between being coolly professional (totally fine), and raising your voice, mumbling under your breath constantly, and acting like your passenger is a dumbass because you refuse to unlock or open the trunk for them to get their luggage out. Three stars because I am a very anxious traveler, and I appreciate having a service that shows up and gets me to my destination in a timely manner. You could probably do this and spit in my face and I would still give you two stars, because it's that important. Getting the call twenty minutes before pick-up to confirm really alleviated a lot of anxiety too, even though the call was oddly aggressive. Reliability is huge in my book, so I'm happy Ace is providing that. For your drivers: calm down, maybe. I'm very low maintenance, and I actually liked that this guy did not try to talk my ear off like some Uber/Lyft drivers. But when he did have to ask me anything, he treated me like a dog who just shit on his lawn. So, not a huge fan of that. I regularly travel internationally for long enough that it would cost too much to park near the airport, and I usually take advantage of early flights to avoid losing a day to travel. TBD on if I'll return to using Ace or if I'll explore other options the next time I need an early morning ride.

Ace Taxi of Lakewood, Washington provided the worst customer service I've experienced in a long…read moretime. They were scheduled to pick-up at 10:30 pm, it's 11:23 pm and they are still not here! An hour late and they don't care. Someone I know was depending on the cab to get to work and will be now fired because Ace Taxi did not show up as promised. I can not ever recommend Ace Taxi of Lakewood, Washington. Ace Taxi is unprofessional, disorganized, and worse, they don't even care that someone will be fired because they were late and did not deliver a ride as promised! I can't believe how blasé they are about their lack of performance. They simply do not care that someone lost their job because the taxi didn't show up on time as promised.

Extremely unprofessional and unreliable…read more I had a terrible experience trying to book transportation with this company. Over the course of four days, I was given four completely different SUV price quotes, each time blamed on a "system" or "technical" error. The rates changed repeatedly with no clear explanation or accountability. If a company cannot consistently generate an accurate quote, it raises serious concerns about their ability to deliver service on the day of travel. This process was disorganized, frustrating, and a complete waste of time. I ultimately cancelled the reservation and would not trust this company for any future travel. I will be advising others to avoid them as well.

Excellent and timely service. Very communicative. Have used twice. Very happy. Will definitely use…read morein the future.

Always reliable and on time and safe driver. Excellent service…read more I highly recommend this company.

I wanted to book a last minute airport shuttle and Justin and Robinson were very helpful in getting…read morean early morning shuttle spot for me. Justin was very helpful and polite and made the booking process easy.

A great transit center that has links to the train and the bus routes in the area. Parking is…read moreabundant and fairly secure. Insight security makes sure your car is safe 24 hrs a day

My car was broken into twice within a week. The security always yells at the uber drivers that are…read moresimply trying to pick me up but they do nothing to make sure people aren't messing with cars in the garage.

Always an excellent experience and they are at least five minutes early. The cars are in top…read morecondition and the drivers are always friendly no matter the hour. Highly recommended!

Communication was great from the beginning. The picked our party of 6 up at the airport just as…read moreagreed and took us to our hotel. Our 2nd trip was a pickup at the cruise port and they were punctual again. I highly recommend them for your transportation needs in Seattle. Thanks for being dependable.

We use Abe as our town car driver to and from Sea-Tac Airport and Paine Field. He is warm,…read morefriendly, professional and always on-time. Abe's cars are comfortable, spacious and spotless. I also would not hesitate to call Abe for around town or special occasion events, as well. Give him a try - you will not be disappointed!

These guys were great. On time, helpful and courteous. Unfortunately we had some crossed wires…read morewith two flights arriving and them needing to wait a bit but they were very professional and solved the problem quickly. I appreciated that because it's not just when things go right but how they pivot when things go wrong (on our side).

I ordered a cab on a Wednesday afternoon for the following day, Thursday morning, at 5 am which is…read morewhen I always need a cab. It showed up when expected, and things were fine. The next week, I did the same, but they never showed up. When I called to find out where the cab was, the dispatcher (not the one I ordered my cab from) was confused - as there was no order for a cab for me - but said he would contact a driver. Fifteen minutes later, a cab showed up, at 5:20 am. The following Monday, when I had NOT ordered a cab, one showed up at 5 am. It was obvious to me that the dispatcher from whom I had originally ordered the cab for Thursday of the previous week scheduled it for the following Monday by mistake. For some reason, the following week I gave them another try (dispatchers are allowed one mistake, I suppose). I ordered a cab for the following day at 5 am again. At ten after five, the driver called and said she was running about 20 minutes late. When she finally got to me, she said they were very busy that morning - someone didn't show up - and she had had a fare to Lakewood (about 28 miles away!). The reason I call a day ahead of time is so I can make sure I get a cab on time, when I need one. I might as well have called that morning, for all the good pre-scheduling did me. I missed my bus connection to Seattle, and missed my appointment. I won't use them again. Dispatch needs to pull it together, and they need to give pre-scheduled fares priority - it is why you call ahead. (The second star is for the driver that picked me up the second time, when no cab had been scheduled for me. With barely enough time, he got me to the bus just as it was pulling out [the bus driver waited for me], and was very nice and respectful. So...an extra star, for him.)

after verifying they take the form of payment we have and scheduling in advance once we arrived at…read moreour destination the incredibly rude driver said he personally didnt take our payment and we needed to pay him directly. never use these people. trip on 12-23-25 6am.