It's a great office. Everyone is super friendly the staff is amazing. We moved but wish we could…read morehave taken them with us!

This review is solely based on Dr.Thomas He is the most…read moreamazing pediatrician I could ever ask for, for my first little one! He's so attentive. Gives you great tips and lets you ask all your questions and take your time. He always answers messages twice a day so I'm not waiting forever for answers and helping me decide if I think I should make an appointment. I truly know that I picked the right doctor for my child and helping me into my new role as a mother! I will always recommend Dr.Thomas!

Absolutely love Dr. Yip and all the staff here! They are so kind to us and always willing to ask…read morequestions for us so we don't end up coming in over something trivial! All the staff are sweet and so generous giving my toddler snacks and stickers, etc.! Dr. Yip takes his time during every single appointment and answers every question with full explanations and provides paper information at every appointment as to what milestones we may or may not see until the next appointment. I am from the Midwest where the doctors and offices are like this and I was starting to think no one here cared. I'm so thankful we found this place and this amazing team for my children! Highly recommend!

The front office ladies are so helpful and kind. All the nurses and the Pediatrician we see take…read moresuch good care of us. We love this place and would highly recommend.

Update for my review. Specifically for the Dr. Your lack of professionalism on the phone was…read moreshocking! As a doctor you should know how to conduct yourself in a more professional manner. 10 minutes after my orignal review posted the Dr called me. Before 8 AM. "Hello, I saw your review, I sent a text to our billing department and they will reach out. If you owe us, we will keep the money. If not we will refund it." Thank you for the update. It is crazy to get a bill 4 years later *side note a week later billing hadn't reached out and insurance said they didnt have a claim from this practice in 2021.* At that point the Dr did a 180 in tone, raised his voice and threw professionalism out the window. "We work really hard for all of our good reviews. You are just a keyboard warrior writing bad reviews and there is nothing I can do to have your review taken down". I said "excuse me. I wrote my experience with your practice." Instead of saying "I will talk to my team to get invoices sent out in a timely manner" you call me a keyboard warrior for writing a review about my experience with your practice. Original review: Brought my son here one time in '21. Visit went smoothly. 3 months later we got a bill. I called with questions, left multiple voicemails with no response. I finally got in touch with someone, I forget the specifics since this was 4 years ago, but they said they would write it off since it was an error on their side. May of 2025 we get the bill again. I thought it was a bill for a recent ER visit so I paid it. 2 days later I realized it was a bill from 2021 for this office. My mistake for not paying attention, but dirty business practice on their part. Years later you send a bill?

My son has been a patient to Dr. Aurora for 5 years now and we have always been treated with the…read moremost TOP quality care! My son was born around Thanksgiving so when my son was newborn & offices were closed for the holiday but Dr. Aurora still insisted us coming in during his closed hours, he truly is a very passionate, caring doctor. Anytime I call they can get my son in within that same day, they are so flexible with our schedule. He is a very reassuring doctor for any questions I ever have. Even for the small stuff when my son has ever been slightly sick & I feel unsure if I should bring him in they always give no hesitation for me to bring him in anyways to be safe. My son loves going to the office too all the staff is so friendly & welcoming. We are so thankful for Dr. Aurora & his crew!

I have taken all 3 of my children there and care has top notch. Staff has been, kind and patient…read morewhile being knowledgeable. Have had to have impromptu appointments and have been able to be accommodated. Highly recommend!

Absolutely love this place for my kiddos I do fostering. I love the fact that you can also go here…read moreon weekends. If you have an emergency it's a bit of a drive for us, but it can't be worth it and all the staff are amazing.

We move a lot, so Pediatrix is our third pediatric practice in the past 10 years. We have been…read morepretty lucky since my kids hit elementary age that we pretty much see the pediatrician for well visits only. At first we liked, but didn't love this practice, but it is convenient that when it came time for my other child's first well visit we went back. In the meantime, Dr. Buck had joined the practice and she was a game changer for my girls. They were both immediately comfortable with her and she talked to them as the patient rather than me which allows them to understand that interaction. The front desk staff is not always the friendliest, but we'll keep going back to Dr. Buck as long as we are here.

First time mom here with no idea how to find a pediatrician we love and trust and who will also…read morelove and take care of our baby...fortunately we found Pediatrix from day 2 and have been so happy with our daughters care and the doctors, nurses, and staff here. We were skeptical at first, but when we met Dr. Mitra we knew we were in the right place. He is so gentle, kind, knowledgeable, assuring, and darling with our girl; I assume all of his other patients experience this as well. We feel confident that we are getting the best care and diagnostics possible for our little one and her precious body/health. The office itself is never over crowded and is comfortable and welcoming. It isn't fancy but I don't need fancy I need quality. The staff are competent and friendly, and we are always checked in and called back immediately. The only negative with Pediatrix is the call system in which you have to call a switchboard and hold for a long time before you talk to someone. Also, don't expect to get an appointment on a Monday unless you have scheduled it in advance. If you need a Dr. for your child I highly recommend Dr. Mitra and Pediatrix. These little ones deserve amazing care and I believe they do a good job of providing that here.

We love Acts of Kidness. All of the doctors are caring and thoughtful. We take both of our children…read morehere, rather frequently due to daycare, and they always have appointments available when we need them. I've also felt heard and respected by each of the doctors when I have a concern. We also love that they only accept vaccinated children. I didn't have to worry that my days-old baby would catch measles from some kid whose parents takes medical advice from a lawyer instead of a doctor. I appreciate that they protect the most vulnerable population, sick children. I've referred several friends here and will continue to sing its praises.

Don't dare question Dr. Keane on Vaccines or even ask "hey, what's this one for"? She didn't like…read morethat. I never said I didn't want to vaccinate, but did have some questions and wanted to genuinely know what vaccines are for what. Won't be going back.

We have been going to this office for 4 years and have family members who have gone for 9 years…read more This office has gone so incredibly downhill since switching over to Arbor. We've been ignoring it because they are close and easy to get same day appointments. We had an appointment today at 3:30. The waiting room was packed and I overheard parents saying they were there to see the same doctor. I asked the front desk staff if they were behind (15 minutes after my scheduled appointment) and was notified the doctor still had 3 patients in front of us. I asked the front desk why they didn't call people to tell them that they were so far behind, and she said they didn't know. You don't get delayed THREE appointments that quickly. They also failed to tell me when I checked in for the appointment. Do better. We shouldn't have to juggle kids in your waiting room (especially ones who are very anxious for scheduled vaccines) because you are running behind and don't tell anyone. Pure insanity. We will be looking for a new pediatrician after today.

We've been going to this clinic for a couple of years, and up until now, our experiences have been…read moregenerally okay. However, our most recent visit made me seriously consider finding a new clinic. During this visit, I was informed there was an issue with our insurance. I provided the current insurance card and a reference number from our insurance company at the front desk, and was asked to wait in another room. When the nurse came to bring us in, I asked if the insurance issue had been resolved. At that point, a staff member at the front office abruptly responded, "That's why I asked you if you wanted to pay out of pocket for today!"--in a noticeably rude tone. It's disappointing that one unpleasant interaction can overshadow the efforts of the many kind and professional staff members we've encountered in the past. I understand that, to some staff members, we may be seen as "patients" and not "customers," but basic respect and kindness should still apply. I genuinely hope this individual can take to heart the simple principle of treating others the way they would want to be treated.

I love everything about this office! The secretaries are very helpful and kind. The referral nurses…read moreare so knowledgable. The P.A. Nicole and Dr. Hoff are absolutely wonderful with my special needs son. We have brought him here since he was an infant he is now 7. They are also my newborn daughters doctors as well. I've always felt comfortable here because they are so welcoming. If possible I would love for Dr. Hoff to be both my children's PCP until they both age out. Can't recommend this location enough especially if you have a child on spectrum.

They were very friendly and explained everything from financial plans and the process for my son's…read morecavities.

Took our little guy to here 3 days after the hospital. I was so scared when looking for a peds…read moredoctor for him as he is my first son but when we met Dr. Speed we were so happy. She is the absolute best. She was attentive very understanding and I feel like because I'm a new parent I would ask questions that some doctors may blow off or excused it as new parent questions or scare she took everything and explained it thoroughly with condescension. Honestly made being a first time parent easy

Pathetic that they call themselves a pediatrician office yet turned away my child for refusing to…read morevaccinate them so young. It's all about the paycheck for them, I shouldn't be surprised but I am. Don't waste your time.

Brought my daughter as a newborn here, on an "off" chance, as the pediatrician I had chosen for her…read moreoriginally, was out of town and having all patients come here until they got back. Everyone was so amazing here, from front office staff, to nurses, and ultimately Dr Nguyen - she sold me, and I decided this is where I wanted my girl to come going forward. I can't rave enough about the care they show here. 5 stars to the front office/back office girls and Dr Nguyen!

To begin with their customer service sucks. We are new parents and we want the best care for our…read morenewborn child and we did not get that feeling. Going somewhere else.