Decided at 5pm we wanted to rent a SXS for the next day- we showed up and they got us squared away…read morewith our preference so we could show up the next morning and just hop right in to ride. They went above and beyond with accommodating us. 5 stars isn't enough, they deserve 6!

I gotta share this. We stayed this weekend in the A frame going into Gilbert in the curve. That…read morelittle building is older than I am. We paid for two nights. $344.00. On the first full day there yesterday the toilet flapper broke. We called Mountain Top Adventures yesterday to ask them to come fix it. We emailed them last night. Nothing. No response. This morning, 16 hours after we called and emailed the rental, they showed up as we were leaving and was angry about My Google review of this business this morning. Not bothering to return our requests to come fix the one toilet in this tiny cabin. The guy in the red truck immediately called me a quote, "entitled PRICK" for daring to ask for the toilet to be fixed 16 hours ago. Pretty much the worst customer service from a rental company or leasing agency in my life. I've stayed in Dallas, Denver, DC, Orlando and many other places. I was embarrassed that these Gilbert business owners would treat people from out of town like this. I'm from there. He didn't know I grew up four miles away from this cabin in Verner. He even said he was going to charge me a maintenance fee because we broke the flapper chain LOL. They won't refund my deposit. Keeping my $100 deposit over a $2 toilet flapper chain. These people are crooks. If you're from out of town, then they hate you. Whatever family in Gilbert is running Mountain Top Adventures should be ashamed of themselves. They can keep my measly $100 deposit. I'll never stay in Gilbert again.

I am an avid geocacher. One of my current goals is to find the oldest active geocache in each…read morestate. During this leg we tackled 6 states. West Virginia was the last during this trip. We were closely monitoring the weather and had a reservation for Friday. The weather did not appear to be in our favor so we contacted Amber. She was such a doll! She agreed that Thursday would be our best option and since she had availability she rescheduled us. We arrived at 8am and after a safety brief, she provided a highlighted map of where we needed to go. It took us about 5 hours to complete our mission, so much fun. The ATVs were in good working order and the helmets fit just fine. I highly recommend Amber and BAC! P.S. if you are a geocacher, CALL! Don't book online.

These guys are over the top with customer service. We had trouble with a personal utv, and they…read morecame and helped us with it, and made sure that we got back safely. And in addition, they are all about making sure we're having a good time. If we do the hatfield and mccoy trails again, we will surely rent any extra vehicles from them. Jess was able to be a guide for us and she did a spectacular job and made sure that the our kids and nine grandkids had a great time.

Can't say enough good things about this place! More of a "campground" than "resort" but access to…read moretrails is amazing! Annie could not have been more helpful...she gave us directions, restaurant recommendations, and spots to check out on the trails. Our fifth wheel is pretty large and the road into the resort was a little tight...wish the RV spots were a bit more level but everything was clean and in good working order. Store was a great place to pick up souvenirs! We will DEFINITELY go back soon!!

From the owner: We renovated 3 existing cabins, a bathhouse, 5 rv sites, 4 tent sites & the recipe for a fantastic…read morenew resort is born ! Then 2 new cabins were added in the 2017 season along with another rv site. Other on-site amenities were then added-ice, firewood, an ATV wash area with it's own concrete pad, FREE Wifi & cable. You will also LOVE my gel memory foam mattresses on every bed. After a long day of riding you will have the BEST night sleep you've ever had ! In the very near future you will see a new office/general store along with additional rv sites added near our trail gate, after that will come more cabins opposite those rv sites. WOW, that's a lot to accomplish in just 1 1/2 years, we're literally moving "mountains" of dirt ! My problem is we just can't build them quick enough for all the riders who have expressed overwhelming interest in staying with us. Let me also say a HUGE "thank you" to all my resort family guests who have already returned to our resort again after enjoying their first experience with us ! We're moving as quick as we can to add to our line-up of beautiful cabins & rv sites in one of the most gorgeous settings you could imagine.

Had a fantastic time. Went and rented a sxs and went on the Hatfield and McCoy trails. Very…read morefriendly returned shortly after hours cleaned it and dropped off the keys would absolutely do it again.

We rented a 4 seater Polaris last week. I reserved it on the website and had no issues at all…read more When we arrived the SXS was ready to go and very clean. They told us where to ride on the trails and we had a blast. There is a wash station in the parking lot to wash it off when you get back and there is a gas station right down the street to fill it up with gas when you're done. Good communication throughout. Will use Tryn' Something New Adventures when we return back to the area. Highly recommend.

Used Trailblazers this past weekend with some college buddies! Had a great time! The machine ran…read moregreat and was clean. Butch, was great and patient with us. He explained everything we needed to know in detail. Can't wait to use them again!

This was our first trip to ride the Hatfield McCoy trails. We had a great time and enjoyed our…read morestay! We stayed in a Private Queen room. Very clean, comfy Mattress, and spacious! Butch (owner) was top notch, and answered all our questions quickly and handled any issues. Common area is huge and well stocked with comfortable furniture and eating areas, large bathrooms and spotless kitchen were both great We had one tiny issue with hot water in the showers but we got that handled quickly. There is a powerful hose located next to a expanded metal deck to wash machines off.

We had a great time as a family driving a side by side for 2 hours. I needed something to keep my…read moreteenage son busy on vacation and he had an amazing time and ended up muddy. I did all the driving and had no trouble even though it was my first time. It was worth every penny and I would totally do it again!

Fun, fun trip. We got to drive a jeep in New River National Park and another State Park. We went…read moreon roads that you could not go on in a car. Saw beautiful views. Drove through some tricky places (but not too tricky). Our guide was fun. Loved the experience.

Best ATV experience I've had. The service was top notch. I reached out on the website and in…read moreminutes I had a place to stay on short notice and a great vehicle to rent and awesome trails to ride. Shout out to the owner of this business for being a top notch guy. He made my son's birthday 10x as special and my expectations were blown away. The rooms were clean. Everything worked as expected and Mark went above and beyond to make sure my son had a special day for his 14th birthday. Thanks Mark! It was a pleasure meeting you man. Looking forward to next time

One of the best trips ever with my sons, I have stayed there many times and he always makes us feel…read morelike family all of the staff and personnel that works. There are super professional and are overly fair with all of their accommodations. I cannot say enough good things about this place and always will stay there.

We rented a 4 seater UTV from Eagle ATV. The transaction was super easy and the staff was…read morefriendly. All the paperwork was done online and was very user friendly. We opted to have the UTV delivered as we were staying 45 minutes from Eagle at Trailheads Resort. The machine was delivered first thing in the morning and was clean, fueled, and ready to go. The machines are newer and are equipped with GPS which was super helpful. We had the UTV for the whole day and just sent a text to Eagle when we were done. I would definitely recommend Eagle ATV and plan on renting from them again.

Eagle ATV tours was everything we could hope for: easy reservations, competitive prices, almost-new…read moremachines, friendly and personalized service. Even though we didn't pay for a guide, the boss took us to the trailhead, and a couple of miles in to make sure we understood how to handle the machines in trail conditions. A word to the wise: print the directions and maps before you leave home. As with most places in the mountains of WV, you won't have cell coverage, your GPS will lead you astray, and things are hard to find.

Great location to the trails (Pocahontas, Indian, outlaw and Pinnacle . Cabins are primitive garden…read moresheds and the vinyl-wrapped thin mattresses are rock-hard but are better than a tent.

Willie is the reason we keep going back. He really adds to the sprit of the experience. Courteous…read moreand very knowledgable. One of the guys broke down and Willie had all the answers and parts. Clean cabins and functional with all the necessities including a microwave. Keep up the good work! Glen