My expectations are never very high when staying at a Comfort Inn, but this place was very nice!…read moreRoom was clean, no visible mold or bugs anywhere. Taylor checked us in very fast and displayed exemplary customer service skills. My coworker checked us in and I was walking in as he was coming out, and she gave the extra effort to tell me where I was going. I appreciated her positive attitude and warm welcome after a very very long day of driving. I was shocked to have a large TV and a nice desk to work at. Shout out to Rodger for cleaning my room and leaving a personalized note. Just goes to show the staff actually care about this place. I would definitely recommend this place to any fellow travelers!

I don't know if this location is new or recently updated, but everything was very fresh and bright…read more The lobby and sitting area were very comfortable and the rooms had a very fresh feeling. The are several charging ports in the room as well as a charging station in the lobby. You can get continental breakfast from 6am to 9am on weekdays and 7am to 10am on weekends. I would definitely stay here again!

They are doing some tram construction, the observation deck still shows a nice view and the…read morespotting of Hawks. Friendly staff, quaint gift shop

This is the most beautiful, relaxing, and peaceful hotel I have ever stayed at. The staff are down…read moreto earth country folks, every day they clean the rooms and the housekeepers actually care and talk with you. The front desk staff are great as well. At check-in, me and my aunt wanted to switch rooms, because she needed 2 beds and she had a king reserved and I had a double queen reserved and I was by myself. The front desk agent said it was no problem and she put still made sure we were close to the rest of the family. (We were having a family reunion) also they placed all our rooms on the same floor. So we had the floor to us as a family. The 2 social areas on the floor were an added plus, great places to hang out as a group. The rooms are very well maintained and clean, the beds are firm with lots of pillows. All thou the sheets and blankets are a little thin. And the noise level is very quiet. Plus, the view from the balconies and the overlook of the New River is breathtaking. 10/10 for me, me and my whole family highly recommend this place for a great stay!

They charged me 100$ for cleaning fee. When I called to ask why, I was told it was for laundry and…read morethat laundry had hair dye and spray tan on it. I explained no one has dyed their hair, has on spray tan or even had on foundation makeup in the room, I was told he would check the pictures again and get back to me tomorrow. Like excuse me, you just took 100$ extra out of my account and I have pictures of the room when I left (always do this because of things like this could happen, it's never has till now but nonetheless). So to say, I will not be staying there again. Absolutely unreal, I have always been respectful when we travel and the manager does not think this is a problem that should be addressed now or today even. 100$ is a lot to take without notice of any kind!

Surprisingly great place to stay!! I say surprisingly because when I checked in I thought this is…read moregoing to be a nightmare, when I had to call to check in, and the manager came said she was washing things for the hotel. That was way early to determine how my stay would go. I give FIVE stars for the amazing continental breakfast being maintained by an older gentleman who takes his job serious, it delicious, clean and maintained well. The room was very good size, well maintained, and had everything I needed for my stay, including a fridge/freezer and microwave. I'm a big fan of the maintained soaps, conditioners, shampoo and lotion. If you're in this location and can get a reservation/room I would recommend you stay here!!

Had to stay the night here cause it was the only place that had two rooms available. The smell as…read moresoon as you walked into the building knocked me back & when I walked outside everything smelt great. Room wasn't bad but the bed was way too soft & felt like I was going to slide into the floor. Turning on the air made the room smell worse than what it already did. No amount of showering & scrubbing with soap made me feel clean. Felt like I had bugs crawling on me when I went to sleep. Only two things made this a two star: Mountain Setting Breakfast

I travel for work and stay here several times a year. This location is one of the best. It is…read moreclean and the staff is wonderful. There is a little fenced in park and path by the river across the street as well.

Was traveling through the area and didn't have reservations. I called and spoke to a lady who…read moreinformed that there was vacancy. $80/night. Figured it was worth it as it was getting dark and Beckley is 30 some miles away. The hotel is situated 3 miles from downtown Welsh on Hwy 16 (Stewart Street).It's a very quaint motel. Met the clerk at the motel (who met us at the office since no one is there 24/7) and checked in which was a very easy process. She was very personable and friendly. She informed they recently got a new mayor who is very ATV friendly....which hopefully will boost business. The room was very clean and loved that it included a refrigerator and microwave. The tiled bathroom floor and tiled entry area were pretty sticky and the carpet didn't look completely vacuumed. But overall the cleanliness was good. There isn't a coffee maker in the room but I did notice there is one in the lobby. But since no one is in the lobby 24/7 and it remains locked, I'm not sure how someone would access it. There is WIFI but it was pretty weak...assuming the equipment is in the office and my room was the farthest one away. Overall, it's a cute motel that's comfortable and has most of the necessities. It sure beats driving in the dark on some of these windy roads. Highly recommend!

My husband and I staying here for 2 night maybe 3. We are UTV the Hatfield-McCoy Buffalo, Devil…read moreAnse, and Rockhouse trails. We are celebrating our 25th anniversary - Carrie the General Manager surprised us with a bouquet of flowers beyond thoughtful. The rooms are clean and comfortable. The hotel has character and history. Must see and experience the atmosphere

Wonderful experience if there are ghosts - possibly they are friendly. Clean and comfortable- bed…read morewas comfy and plush with newer pillows. Nice quality towels & not too expensive but not cheap. I stayed in a hot tub room - my only complaint is the yellow stain that forms around the top of the water while in the tub & once you get out. Also the bubbles turn yellow-ish while relaxing in the tub. It's not necessarily oily but I did voice my concern. The cleaning lady told me the maintenance would check into it - however second night the yellow stuff formed again on the top of the water! Weird & Yucky! Otherwise convenient location next to Mingo County courthouse & parking is across street included in your room cost! Good people & recommendation high! Enjoy a nice sleep! Ask for a room by 2nd street though the train and traffic all night will keep you awake during the night on the back side!

I was in the area to run the Hatfield & McCoy Marathon down in Williamson. The drive up here took…read morealmost 40 minutes. I had booked a regular queen studio suite with a full kitchen. For the area, It was the most affordable and available at the time of booking. The lady at the front desk that checked me into my room was very nice and friendly. One slight drawback was that I was assigned to an accessible room. It was fine with me as long as everything was clean and in good working condition. It was in a pretty quiet area and the bed was comfortable, so I was able to get a good night's sleep before heading out early for my race.

Overall a great experience. It's very clean and obviously newly renovated. The room was spacious…read more The bathroom was large, big enough enough for two people to comfortably get ready in it without any issues. If you forgot toiletries, the bathroom has a full-size body wash, shampoo, and conditioner dispenser. The room also included a full kitchen: full-size fridge, microwave, stove top, sink, and dishwasher. I was pretty impressed that the kitchen also included knives, utensils, pots, pans, dishcloths, plates, and complimentary popcorn. Of course there was the standard tv, coffee, and queen size bed. If you're looking for an affordable place to stay in Logan, WV, I'd give it a shot. NOTE: excuse the photos, they were taken right before we left

Easy check in and out. The staff were friendly and helpful. Room was clean. Will return if in the…read morearea in the future.

Check in was quick and parking was easy. The hotel was very quiet even though they were sold out…read morefor spring break. The room was very clean. We checked out the pool in the morning and had it to ourselves. It is a small pool and there was only 1 clean towel. Breakfast was ok. I've had better ones at other Fairfield Inns. We would return again when traveling.

Aesthetic: A well run Hampton Inn…read more My Favorites: The free snack selection. Experience: This was a very well managed Hilton property, we enjoyed our night here. We were impressed with all the complimentary snack offerings upon arrival. The beds were standard, comfy, and clean. We had a nice little mountain view and it was a cute area. The tub in the shower didn't have a drain plug and looked like it needed to be painted badly, and the water pressure was very weak, that was the only downside, but not a huge deal for an overnight. We'd definitely stay here again when in Princeton.

We are Diamond members, traveling constantly for our kids' competitive sports, often choosing…read moreHilton without hesitation. This trip was no different--after a seven-hour road trip, the four of us (plus my service dog) rolled in, dreaming of a quick swim and some relaxation. Spoiler alert: that dream died fast. We used the Hilton app to check in, but I went down to the desk for a second key so my husband and I could both access the room and amenities. I gave my room number, and--without asking for my name, ID, or even confirming I belonged there--the employee just handed me a key and said, "Have a good night." I'm sorry, WHAT? That's not customer service, that's a security disaster waiting to happen. We stayed in room 504, where we were greeted by a musty, dirty odor strong enough to knock you backward. The room looked like it hadn't seen a dust cloth in years. The bathtub? Absolutely disgusting. Several light bulbs were out. The beds were lumpy and uncomfortable, the whole place felt like a tropical rainforest with the humidity, and the Wi-Fi (which I need for my work as a REALTOR®) didn't connect at all. To top it off, the shower had no hot water, and by morning, I'd developed a sore throat. The pool was supposed to be our redemption moment. Instead, an interior light fixture came loose while my kids were in the water. We immediately got them out and told the staff. Two hours later, the pool was still open and people were still swimming like nothing happened. Because apparently, here, safety hazards double as "added ambiance." Then there's the "pet relief" area--a 5x5 patch of grass that looked like a landmine field of other dogs' poop, with shards of glass scattered throughout. The bag dispensers were empty, not that I didn't bring my own. My poor service dog deserves better than that. And just when I thought I'd seen it all, I spotted exposed wires on the 5th floor, seemingly connected to a security camera. Nothing says "welcome" quite like loose electrical wiring. The one and only pleasant surprise? Breakfast. It was actually good--shockingly good, given everything else. Unfortunately, one decent meal doesn't erase the fact that this stay was dirty, unsafe, uncomfortable, and far below the standard Hilton promises, especially for Diamond members.