My expectations are never very high when staying at a Comfort Inn, but this place was very nice!…read moreRoom was clean, no visible mold or bugs anywhere. Taylor checked us in very fast and displayed exemplary customer service skills. My coworker checked us in and I was walking in as he was coming out, and she gave the extra effort to tell me where I was going. I appreciated her positive attitude and warm welcome after a very very long day of driving. I was shocked to have a large TV and a nice desk to work at. Shout out to Rodger for cleaning my room and leaving a personalized note. Just goes to show the staff actually care about this place. I would definitely recommend this place to any fellow travelers!

I don't know if this location is new or recently updated, but everything was very fresh and bright…read more The lobby and sitting area were very comfortable and the rooms had a very fresh feeling. The are several charging ports in the room as well as a charging station in the lobby. You can get continental breakfast from 6am to 9am on weekdays and 7am to 10am on weekends. I would definitely stay here again!

They are doing some tram construction, the observation deck still shows a nice view and the…read morespotting of Hawks. Friendly staff, quaint gift shop

This is the most beautiful, relaxing, and peaceful hotel I have ever stayed at. The staff are down…read moreto earth country folks, every day they clean the rooms and the housekeepers actually care and talk with you. The front desk staff are great as well. At check-in, me and my aunt wanted to switch rooms, because she needed 2 beds and she had a king reserved and I had a double queen reserved and I was by myself. The front desk agent said it was no problem and she put still made sure we were close to the rest of the family. (We were having a family reunion) also they placed all our rooms on the same floor. So we had the floor to us as a family. The 2 social areas on the floor were an added plus, great places to hang out as a group. The rooms are very well maintained and clean, the beds are firm with lots of pillows. All thou the sheets and blankets are a little thin. And the noise level is very quiet. Plus, the view from the balconies and the overlook of the New River is breathtaking. 10/10 for me, me and my whole family highly recommend this place for a great stay!

They charged me 100$ for cleaning fee. When I called to ask why, I was told it was for laundry and…read morethat laundry had hair dye and spray tan on it. I explained no one has dyed their hair, has on spray tan or even had on foundation makeup in the room, I was told he would check the pictures again and get back to me tomorrow. Like excuse me, you just took 100$ extra out of my account and I have pictures of the room when I left (always do this because of things like this could happen, it's never has till now but nonetheless). So to say, I will not be staying there again. Absolutely unreal, I have always been respectful when we travel and the manager does not think this is a problem that should be addressed now or today even. 100$ is a lot to take without notice of any kind!

Surprisingly great place to stay!! I say surprisingly because when I checked in I thought this is…read moregoing to be a nightmare, when I had to call to check in, and the manager came said she was washing things for the hotel. That was way early to determine how my stay would go. I give FIVE stars for the amazing continental breakfast being maintained by an older gentleman who takes his job serious, it delicious, clean and maintained well. The room was very good size, well maintained, and had everything I needed for my stay, including a fridge/freezer and microwave. I'm a big fan of the maintained soaps, conditioners, shampoo and lotion. If you're in this location and can get a reservation/room I would recommend you stay here!!

Had to stay the night here cause it was the only place that had two rooms available. The smell as…read moresoon as you walked into the building knocked me back & when I walked outside everything smelt great. Room wasn't bad but the bed was way too soft & felt like I was going to slide into the floor. Turning on the air made the room smell worse than what it already did. No amount of showering & scrubbing with soap made me feel clean. Felt like I had bugs crawling on me when I went to sleep. Only two things made this a two star: Mountain Setting Breakfast

I travel for work and stay here several times a year. This location is one of the best. It is…read moreclean and the staff is wonderful. There is a little fenced in park and path by the river across the street as well.

Was traveling through the area and didn't have reservations. I called and spoke to a lady who…read moreinformed that there was vacancy. $80/night. Figured it was worth it as it was getting dark and Beckley is 30 some miles away. The hotel is situated 3 miles from downtown Welsh on Hwy 16 (Stewart Street).It's a very quaint motel. Met the clerk at the motel (who met us at the office since no one is there 24/7) and checked in which was a very easy process. She was very personable and friendly. She informed they recently got a new mayor who is very ATV friendly....which hopefully will boost business. The room was very clean and loved that it included a refrigerator and microwave. The tiled bathroom floor and tiled entry area were pretty sticky and the carpet didn't look completely vacuumed. But overall the cleanliness was good. There isn't a coffee maker in the room but I did notice there is one in the lobby. But since no one is in the lobby 24/7 and it remains locked, I'm not sure how someone would access it. There is WIFI but it was pretty weak...assuming the equipment is in the office and my room was the farthest one away. Overall, it's a cute motel that's comfortable and has most of the necessities. It sure beats driving in the dark on some of these windy roads. Highly recommend!

My husband and I staying here for 2 night maybe 3. We are UTV the Hatfield-McCoy Buffalo, Devil…read moreAnse, and Rockhouse trails. We are celebrating our 25th anniversary - Carrie the General Manager surprised us with a bouquet of flowers beyond thoughtful. The rooms are clean and comfortable. The hotel has character and history. Must see and experience the atmosphere

Wonderful experience if there are ghosts - possibly they are friendly. Clean and comfortable- bed…read morewas comfy and plush with newer pillows. Nice quality towels & not too expensive but not cheap. I stayed in a hot tub room - my only complaint is the yellow stain that forms around the top of the water while in the tub & once you get out. Also the bubbles turn yellow-ish while relaxing in the tub. It's not necessarily oily but I did voice my concern. The cleaning lady told me the maintenance would check into it - however second night the yellow stuff formed again on the top of the water! Weird & Yucky! Otherwise convenient location next to Mingo County courthouse & parking is across street included in your room cost! Good people & recommendation high! Enjoy a nice sleep! Ask for a room by 2nd street though the train and traffic all night will keep you awake during the night on the back side!

I was in the area to run the Hatfield & McCoy Marathon down in Williamson. The drive up here took…read morealmost 40 minutes. I had booked a regular queen studio suite with a full kitchen. For the area, It was the most affordable and available at the time of booking. The lady at the front desk that checked me into my room was very nice and friendly. One slight drawback was that I was assigned to an accessible room. It was fine with me as long as everything was clean and in good working condition. It was in a pretty quiet area and the bed was comfortable, so I was able to get a good night's sleep before heading out early for my race.

Overall a great experience. It's very clean and obviously newly renovated. The room was spacious…read more The bathroom was large, big enough enough for two people to comfortably get ready in it without any issues. If you forgot toiletries, the bathroom has a full-size body wash, shampoo, and conditioner dispenser. The room also included a full kitchen: full-size fridge, microwave, stove top, sink, and dishwasher. I was pretty impressed that the kitchen also included knives, utensils, pots, pans, dishcloths, plates, and complimentary popcorn. Of course there was the standard tv, coffee, and queen size bed. If you're looking for an affordable place to stay in Logan, WV, I'd give it a shot. NOTE: excuse the photos, they were taken right before we left

Best Fairfield we have stayed in for the past several years !!…read more 5 stars -for this tier of hotels . The hotel was clean and comfortable. The staff were exceptionally helpful, efficient and pleasant. Location was easy to find. The breakfast was adequate and clean. Parking was convenient to the hotel entrance. The beds were comfortable and the rooms were clean and had plenty of room Shower was good We would definitely return to this hotel in the future if we were in the area My one comment is that (like many hotels) it would be nice if they would add handles for seniors and others for getting in and out of the bathtub for safety.

Easy check in and out. The staff were friendly and helpful. Room was clean. Will return if in the…read morearea in the future.

First off the building. While it does look old, it was nice and comfortable. The door to our room…read morewas hard to open but the lady at the check-in desk said they'd get someone to fix it. Plenty of hot water and the beds were nice. Rooms were very clean. The room was chilly but it's July. Best part was the breakfast. It was INCREDIBLE. Great waffles, apple juice, sausage, and Lemon poppyseed scones. Would definitely stay here again.

I made the mistake of staying at this hotel on a business trip. The front desk staff is very nice,…read morebut that's where the positive points of this hotel end. When I was getting ready to go to sleep, I discovered a huge hole in the wall underneath the bathroom sink (photo attached.)It appeared to be located where the drain used to be, so there is a strong possibility that sewer gases (and who knows what else ) are escaping from this hole. Needless to say, I didn't sleep very well thinking about what could crawl in through that hole. The next morning, I was going to take a shower and then go downstairs to ask to switch rooms. It was then that I noticed that instead of replacing the bathtubs, they tried (unsuccessfully) to coat it with some kind of material which is peeling off in several places. I went down to the front desk to try to switch rooms and was told that the same situation with the hole in the wall and peeling bathtub exists in several rooms. They offered to discount my room, but that really wasn't what I was looking for...... what I wanted was a functional room with no holes in the walls and a decent place to bathe. I thanked them for their help and told them that they probably needed to fire whatever contractor they used to do the work. Luckily, I was able to move across the street to the Holiday Inn Express who very graciously gave me an early check-in.