Came back for a second summer with Twiddy, another great time! This place is da bomb!

First time visit to the Outer Banks, and we are very glad we found Twiddy and Co. Everything was perfect, from the extremely thorough and user-friendly online descriptions and application/payment process, to the well-thought-out check-in process and the very friendly, professional staff at the main office, as well as the written information provided, and of course the quality of the property itself. Could not imagine how it could have been better. We rented "Whale Rested" - a beachfront property just a mile or two south of historic Corolla and the lighthouse - and it was absolutely beautiful. Well-appointed and comfortable home with every amenity you could imagine, just perfect. I hope we can return and rent this property again, and I would not hesitate to use Twiddy again in the future. read more

Several family members rented a large oceanfront beach house this summer through Twiddy. for a family reunion. This house was located in the 4 X 4 Carova Beach area of North Carolina. It is # V12133 and is named It's 5 O'clock Somewhere. This home had housekeeping, maintenance, etc. issues, We have informed Twiddy in a survey they sent out about the following observations: HOUSEKEEPING 1) Windows and sills looked like they had not been washed/dusted for a long time. 2) There was a filthy air vent above the stove. 3) All air vents throughout the house were dirty and filled with dust/mildew. 4) The shower curtain in one of the front bedroom/ baths was mildewed. SUPPLIES 1) No potholders and not even one kitchen washcloth. 2) 3 rolls of toilet paper in this 9 bathroom house upon arrival! 3) No chairs on the 2nd deck outside the bedrooms. 4) No broom or dustpan. MAINTENANCE 1. Peeling exterior trim. Not good first impression. 2. Broken wooden deck chairs on the upper level. Could not sit in any of them for fear of splinters. 3. Broken screen door in the 2nd floor bedroom. 4. Missing screen on the family room door to the deck. 5. Broken dining room chair. 6..Dishwasher silverware basket broken on the bottom and bottom rack rusted with broken prongs. 7, Leaking outside water hose as you enter the house. We walked around puddles continually. Hopefully Twiddy as the management company, in conjunction with the home owner, will make improvements to this house in the areas of cleanliness, supplies, and maintenance. It's 5' Oclock Somewhere is a beautiful home that needs some loving care. read more

Allow me to begin with the house was truly beautiful, but gd god , 6 hours to clean house and we walk in with black mold on every ice maker in house which amounted to 4 , we complained , someone showed up , looked , and said we will put it on list for future cleaning , twiddy is over there heads , again a 3.5 million dollar house should be spectacular , and I'm a carpenter with not so crazy expectations, but I do like good food , with good service , and some cleanliness , did not get it here , I apologise to the future folks looking for impeccable service , but numero uno in corolla obx is in desperate need of a face lift slash good cleaning , Shame , for such a beautiful location read more

On 7/7/18 my family and I checked into an oceanfront, very expensive (goes for up to $20,000 per week) and very large beach house that Twiddy manages. We called for a really aggravating issue of the top floor master bedroom having no curtains/blinds/shades and broken blind brackets, causing us to have to block the sliding glass doors to the oceanfront balcony with 2 blankets and "chip clips" to keep the blankets attached to the half-broken brackets. Followed up today with Twiddy and although they were very pleasant to speak with, they said there are homes with higher priority issues. While I understand there may be higher priority issues, we're now going on our 3rd night of blankets covering the sliding glass doors for this very expensive, 11 bedroom home. There are other maintenance issues with this home (leaking refrigerator, blown bulbs, very uncomfortable foam mattresses, moisture damage around a/c duct vents, etc., etc.), the only thing we wanted fixed ASAP for out stay was to have either blinds or curtains installed in the bedroom we're sleeping in. Again, night 3 and still using the blankets on a home that happens to be up for sale for $2.5M! read more

Twiddy is overpriced and extremely rude. We had a few complications with our rental and they were no help. Very disappointed and do not recommend read more

We have rented oceanfront vacation homes from Twiddy three times now. The first time (May 2015) we had a great experience. The second time our home was beautiful (Summer Paradise) but badly in need of repairs. One of the reasons we paid so much to have this particular home is it had two master bedrooms with big jacuzzi type bath tubs so all the grandchildren could bathe. One bathtub never worked-- sprayed water everywhere. Twiddy came to look at it three times and determined a part needed to be ordered. It was unusable the entire week. A toilet in a different bathroom did not work, and stopped working again after a Twiddy maintenance man tried to fix it. We chose to not use that one. The blinds in two bedrooms were missing slats, so there was not adequate privacy. That could not be fixed, Twiddy said, without the owners replacing them. 5 bicycles in the garage did not work, a couple of the children's ones dangerous (no brakes on one). I realize they were not promised, but don't leave dangerous things around. We had already made a deposit to rent this same house in September. I tried to change houses. Twiddy said no. After many phone calls and emails, we received a $115 credit for all the issues we had. This last visit was only a little better. The bathtub was fixed. The blinds were still missing slats. We had paid to have the pool heated; it was not turned on until Wednesday, warmed up by Thursday. Although they pro-rated the cost, Twiddy was adamant that they charge for Wednesday. That's my last time with Twiddy! read more

We rented from Twiddy in May 2008 and had such a good experience we tried it again in May 2015. We were wrong. The house that Twiddy represents (elysian) was a dump. No identifying number on house with hidden driveway. Garbage cans were overflowing upon our arrival. Recycle can was full of garbage as well. Lots of ripped chairs and umbrellas to choose from under the carport. Also a rusty greasy grill and any number of rusty propane canisters to choose from. This was before we even got into the house. We were greeted with a note from the owners to open the windows and not use the A/C and take advantage of the ocean breeze. Only thing is most of the screens were ripped or broken or missing altogether. The air register for the A/C was black with dust and dirt. The TV in the living room didn't work, and there was no working telephone or wifi at all. We were told by the maintenance man that came out that the owners probably didn't pay their bills. He also told us we were the first renters of the season. Now I know why. Every dish and utensil we touched was dirty with food particles or grease. We had to wash everything before use. At night we noticed that the outside lights did not work, either broken or burnt out bulbs. Cement around pool was cracked in several places including where the handrail was mounted. Very tiny tv's in the rooms. There were several state of the art vcr's to choose from in the downstairs tv room along with vhs tapes. One working dvd player was found. Locks on the sliding glass doors didn't work so you had to use wood to hold them closed. On the fourth day, Tuesday, someone came to the house and put the garden hose in the pool without telling anyone. They never came back to turn it off and if we hadn't seen it the pool would have flooded the patio. The garbage issue was never addressed by Twiddy but they did send someone to take out some of the garbage from the recycle can. While most of these items are the homeowners responsibility I would think if you sign a contract with Twiddy to rent your property someone from Twiddy should do some type of pre rental inspection, after all what are they getting paid to do? There are a lot more rental places in OBX and I think next time we will choose another. I have photos but there is no place to post them here. read more

Our house rental was so-so. Most of the appliances and fixtures seemed functional and modern. We had no issues with the beds, couches or any of the furniture. For the most part, everything looks fine but we had two major issues, the AC on the top floor was ridiculously weak with temperatures hitting close to 90F. We complained about it and they said it was the design of the house. The other major issue was the first floor bathroom experienced a sewer backup. The bathtub started filling with sewage while the toilet overflowed. We were busy scooping the sewage out of the toilet and pouring it into the bathtub until it subsided. Twiddy did respond after a couple hours and took care of the issue but did explain that it was due to the poor design of the sewage line to the house. As both of these design issues were not declared in the description of the rental house, expectations clearly were not met. read more

I've been going to the Outer Banks for 30 years and have used a variety of rental companies. Twiddy is consistently the best of the best. My first impression of our house was how amazingly clean it was. I saw the trash cans at the road and it appeared a LOT of people had stayed the week before us. Couldn't tell it, spotless floors and bathrooms. You don't think about your rental company until you need something fixed. Or a hurricane is coming. I had a door that was difficult to lock and our hot tub wasn't heating. They immediately dispatched their crew and had our door working and the hot tub had a new control board installed. Twiddy sent storm tracking emails, updated their facebook page and app constantly. We cut our vacation short due to Hurricane Matthew. After the storm passed I got a phone call making sure we had arrived home safely. The Outer Banks were devastated by the storm and it was concerning how many tourists don't heed the warnings and didn't seem to care. Thanks Twiddy for keeping your guests safe, working after hours and a lot of overtime! I will never use a different rental company because they have proven their guests are top priority. read more

Twiddy stole my vacation. My brother rented a home for a family reunion vacation and ended up having emergency surgery. Not wanting to go without him, we told Twiddy to see if they could rent it. He put 6,500 down on a 13,000 house. It advertised at 10,000 for three weeks with no takers. Less than a week before, we noticed it was no longer available on the website. After contacting Twiddy, they informed us that they rented it for 6,500 and we were losing our whole deposit. All we needed was a phone call asking if that was what we wanted to do. Our answer would have been NO. 6,500 was too much to lose and we would have went to the house without him. This was bad business on Twiddy's part and so now they are losing long time customers. We will be renting from someone else next time. read more

First of all -we appreciate how difficult it must be for a rental company to take care of properties that are only accessible from the beach. Maintenance and trash pick up obviously requires coordination and planning. However, we paid 18k for 29 people to stay at a house that neglected garbage pick up and refused to clean our hot tub. The bunk bed ladders were broken - with screws sticking out - and the ping pong table needed to be assembled. The dishwasher detergent holder was missing. In addition, The water from the tap was yellow (rust/sewage back up from the storms?). Our main problem, however, was the road that led to the house - once you leave the beach- was flooded - with dangerous puddles/small lakes- in which one of our SUV's flooded and needed a tow truck. Again, we understand the company can't be responsible for the rains - but a secondary road/warning/accommodation really should have been provided. It was dangerous to drive it and we resorted to trespassing on another property to get to and from our house. This house deserves a single star (it does have a pool (a small one) for access to a beautiful beach. If you can find another company that's not Twiddy use them. read more

Although most of the issues are the homeowners with this rental problem TWIDDY DID NOT STEP UP TO THE PLATE AND MAKE SURE THAT THEIR CUSTOMERS HAD A GOOD EXPERIENCE WITH THEM!! We had 5 families stay at iBeach J20966 on 966 Lighthouse Dr Corolla NC the week of 6/18/16, the lower floor had a bunk bedroom with carpet that was wet, the dehumidifier that Twiddy & Company managers said was not even in the house had to be dumped regularly due to so much moisture in the room. There was green mold on the vents in this room and the 4 children that were supposed to sleep there have mold allergies so their doctor advised for them not to stay in that room. So a common area room which we had planned on using as a TV room and hang out for the children was turned into a make shift bedroom with cots that Twiddy had delivered, with no blankets or pillows, just sheets. Twiddy did delivered pillows & blankets on Monday(2 days after we checked in) The washer that was across the hall from this room also had mold covering the rubber rim of the front end loading machine, which a Twiddy & Company manager told us is common for front end loading machines.They did send someone to clean the area by spraying a LOT of smelly chemicals on the bottom floor and to clean the washer. Several of the families did try to wash their towels and some clothes and they all said they would have to rewash them when they got home due to the odor on them. One of the upstairs King suites had a leaking toilet with a large amount of mold on the tile floor below it, Twiddy sent an outside carpet & flooring contractor to check. One of our guest that is a licensed contractor was in the bathroom when the contractor's moisture probe went off for moisture in the floorboard of this bathroom. But mysteriously when Twiddy called us to tell us the report they said that the contractor told them there was no moisture problem in the home. So that one we can't say for sure who was changing the story!!! Besides these issues with the iBeach home, half the screens on the windows were laying or propped up along the decks on both levels, an interior bathroom door leading to a SHARED bathroom kept getting stuck so the occupants in the one bedroom kept getting "locked"out of the bathroom ( the door was never locked when this happened, handle just didn't work) and the window in this same bathroom would not close all the way so it was open the entire week. Half of the chairs on the deck were broken so only 4 people could sit outside at a time. Of course Twiddy says that they offered us a comparable house BUT it was on our 3rd day there and it was on the next block back from the beach and 8 or 9 houses down from the beach access. When you rent a home that is ocean view and 3 houses down from the beach access THEN a house that far away is NOT comparable to what we rented. SO RENTERS BEWARE OF iBeach house and TWIDDY & COMPANY REALTORS!!!!!! read more

We used Twiddy Realty this year for our family vacation, 22 people ranging in age from 6 months to 73. Keep in mind the rental was $15000 for CorollaBunga for one week. Upon arrival our house was not ready at our check in time. After moving in we realized the house was hot, we gave it a few hours to cool down after the move in. No luck still very warm. And the two refrigerators were not producing ice. Kitchen tables were disgusting, looked like frat house kitchen tables, gauges and stuff still stuck to the table. Couches stained. Also, fast forward few hours everyone is ready for bed and we realize they didn't set two of the beds, no sheets. Called twiddy they sent someone the next day said the maintenance said air was working fine they would deliver ice until the fix the freezers (delivered ice two days) and never fixed the ice makers. Sheets were delivered. Two days of minimal air conditioning. Fixed finally maintenance people coming and going for two days. Day 3 the hot water heater breaks sends a awful burning odor through the house, we are schedule to have family pics done and a clam bake on site. No showers no pics. Clam Bake is the best part of the trip so far... then we load the dishwasher after an awesome meal only to wake up. The dishwasher didn't work either. This is the worst property management company on the island. I've left messages and spoken to Mary about compensation for a terrible four days at $2200 a night, I haven't heard back from Twiddy. read more

We've been vacationing oceanfront along the outerbanks each summer for over 20 years. The past 5 years through Twiddy. Class act 100%. Haven't met a Twiddy staff who wasn't friendly, professional, great at what they do. When something pops up which is inevitable in any oceanfront house (more so in one that sleeps 20 people week in and out) they are responsive and prompt. It's not their fault if a house has a maintenance issue but they're on it fast and with a smile. I'll never go back to the other companies I used to rent through, I got mostly harried attitude from a 20 year old upon check in and slow response to fixing house issues. The Twiddy staff seem to like their jobs, I could see retiring and working with Twiddy! IF you're scoping out rental companies, go no further. read more

My 2013 vacation was back to the OBX. Of course it was. My trip here last year with Twiddy and Company was so amazing I didn't consider going anywhere else. From the moment we rolled into the parking lot the Twiddy staff was a step ahead with regard to everything my party and I needed. A friendly greeting from a dapper gentlemen kicked off a fantastic week. If you're looking for top notch service as well as a fabulous trip look no further than Twiddy and Company. read more

Twiddy & Co. Realtors were absolutely fantastic. We cannot wait to come back to the Outer Banks next year. When we arrived, we were greeted by two friendly staff members outside of the Twiddy rental office in Corolla. We rented a keyless entry house, so it made it easy to check in and check out. In fact, we didn't have to do much at all besides tidy up a bit and take out the trash before we checked out. The pool was not working correctly when we first arrived, but within an hour someone was at the house cleaning it and had brought the correct part that the pool needed to get back up and running. The pool and hot tub were both cleaned in the middle of the week while we were there which was a nice touch. We will definitely be renting through Twiddy when we return next summer. We are even thinking of doing two beach trips next year, so hopefully we will be back in the Spring and late summer again. Thank you for making this a wonderful vacation. read more

We're currently staying in a Twiddy rental and so far aren't very impressed. The after-hours setup worked well for us as we were arriving late (3:30 am); however, the house and cleanliness of the house leaves a lot to be desired. The house needs a serious deep-cleaning and some things just need to be replaced. We were greeted with a pile of old dog poo right by the basement door where we entered, the light switches were dirty, the dishwashers were full of dishes, the bedding had so much hair in and on it it was quite obvious it hadn't been changed, which is just downright foul. When we swapped out the blanket on the bed for the blanket in the closet we were just as grossed out, as this blanket had dried-on food and some dark stuff on it that we convinced ourselves was chocolate, so we turned the fireplace on and slept under the sheet. This was just our bedroom. Let me not forget to mention the dirty bathroom walls. We went to bed, and the first thing I did when we woke up was start cleaning and washing. Nice way to start a vacation! Our daughter's bathroom is disgusting. Her shower curtain was so gross and slimy that we took it down and bought a new one. The bathroom floor has a nasty red stain on it, like dried up blood. The couches are dirty. Both of them have dried up, white, crusty stuff on them. Not sure I want to know what it is. The range didn't work, which you would think they would check out everything before renting out the place, but they were quick to send someone who couldn't fix it, and to install a replacement range, so kudos for that one piece of good. I had my son vacuum the nastiness which I knew was behind the range, but wouldn't you know that the vacuum didn't work. It spewed dust and dirt out the back, causing an even bigger mess. The appliances in the kitchen are old, especially the refrigerator, which no one has bothered to wipe down in a while, and no one obviously cares about the cleanliness of the kitchen floor in general, as there's coffee stains and dried up crusted food at the bottom of the counters, on the drawers, and some tile. The dishes are just filthy with dried up food and greasy pans! Uuggghhh!!! The cabinet drawers have crumbs in them, and Mideast you this is where the silverware and utensils are kept. The waste baskets are dirty, and honestly I could go on and on but I'm tired of writing! It was quite obvious no one cleaned the place before we got there, just made the beds and tried miserably to tidy up. I'm sitting in the bed now listening to my husband snore as I look at the M&M and dead moth in the crack at the head of the bed. This is a really nice area with easy beach access, wild Spanish horses, dolphins you can see while driving along the beach...it's very peaceful. However, the state of this vacation home makes us wish we were someplace else. We will definitely come back, but won't rent through Twiddy again. The heat on the second floor isn't working, and the Berber carpet hasn't been cleaned in ages and stinks of urine, likely from all the pets that have come through. There are broken blinds throughout the house, dirty vents, dead insects in spider webs, and just an read more

MY family and I have never vacationed together before. My father a Vietnam Vet/retired coal miner and my mother a retired nurse have never been able to afford to pay for a vacation so this year we pulled all of our money together and decided to stay in the Outer Banks at the Almost Heaven I rental home. We were very much looking to spend time together for a week at the end of June-beginning of July. My Dad had a full knee replacement surgery last fall 9/2013 that had its share of pain and setbacks, At times the only thing that would make him smile is knowing that we were all going away on vacation in the summer! I too was very much looking forward to celebrating my 39th bday on 7/3 and my recovery from an on the duty motorcycle accident i was in as a police officer that left me with 21 surgeries and a bum leg. Sadly our grandiose expectations were deflated by a series of events that I will divulge on in the rest of this review. Upon our arrival several of the beds were missing sheets, a door handle was broken, a towel rack was broken, several rooms were missing clean towels, the bathrooms were disgusting, (water/other stains on the sinks, pubic hair on the sink, floors and toilets, sand/hair in the shower basin) and to top it off there was black dog hair on the bed in one of the bedrooms! It was as if the home had never been cleaned between tenants.The carpeted floors of the home were heavily stained, heavily trafficked and in obvious worn /poor condition. I was upset more so because I was asked to pay an extra $400+ dollars to have the carpets steam cleaned as a result of have 3 additional dogs stay for the week. My dogs, however, only stayed for 2 nights and left on Monday because of an issue with the faulty fire alarm system that I will discuss further on in the review. My dogs never defecated, urinated or destroyed anything in the home. I was honest and forthright with the owners that I needed to bring 3 additional dogs. I was also upfront and forthright about the dogs early departure along with my partner and our 2 children on Monday. I am certain that the fee that i paid for the extra dogs was for the owners to get the carpets steam cleaned at my expense! With all of this being said, We had to call the maid service to come back and clean the bathrooms and bring us towels and sheets on the first day.Seeing that the place was not cleaned we vacuumed the floors and laundered all of the bedding in each of the rooms.This was day 1 of our much anticipated trip to the Outer Banks! Also, on our first day the alarm kept going off intermittently throughout the day causing my sisters 2 young children to cry/get upset and get all of our dogs anxious and upset. We had maintenance come out and were inconvenienced again to wait and stay with the them for about 2 hours as they went room to room checking the faulty alarm system. When maintenance left, we assumed that the problem had been resolved. Day 2 arrives with the alarms going off again intermittently all day long. Again maintenance had to be called to deal with the problem. They arrived, repeated the previous days process by going room to room to find the problem then left leaving us thinking the problem was resolved. Day 3 arrives and once again the alarm is going off like the 2 days before. The maintenance team now advises us to pull out the batteries of the alarms when they go off because they did not know what was causing the faulty alarm problems. Maybe the faulty alarm system had to do with wiring of the various cameras mounted outside/inside of the home. The decals posted on several glass windows/doors advises tenants that the cameras record both audio and video footage that can/will be used against you. We were very uncomfortable with this invasion of privacy and called Twiddy. They advised us to cover up the cameras if we didn't feel comfortable with them? Really, these were the cameras that we were physically seeing, what about all of the other ones that we suspected were in the residence that weren't viewable to the naked eye? None of us ever knew about the cameras or agreed to be video or audio taped prior to our stay. Its just a little unsettling sitting up on the upper deck drinking a beer,watching the sunset,having a burger and looking up to see a camera pointing right down on you... just one of many things we weren't happy with. Also my daughter found/killed a cockroach down in one of the lower floor bedrooms. Due to the impending hurricane coming in on thursday/friday we decided it was in our best interest to leave on the 3rd. As we made our way down the 4x4 beach to the Corolla Twiddy office, I made a phone call requesting to speak with a supervisor about the issues that I ref. above. I spoke with Courtney who advised that she was a supervisor and relayed all of the above issues, to include the information that my dogs did not stay the entirety of our visit and had in fact left Monday because of the alarm system. I asked her if there read more

Vacationers beware! Twiddy's "Advanced Property Holds" aren't worth anything. My family and 7 others researched large vacation homes for 6 weeks...waiting until we could reserve our vacation for next year. Finally, the week arrived when we could reserve our house. The way the process works is you must wait to reserve a house until the people that are in that same house decline to reserve the house again for the same week the next year. Those people have until the Monday following their vacation at 5:00 pm to reserve the house. The next morning when Twiddy opens, you can make a reservation. So, that is what our group did. We were going after a 12-bedroom house (limited supply, high demand). At 9:01 am I called Twiddy on the Tuesday morning that our desired location opened up. I was booked by an agent, given a confirmation number and I paid my $250 advanced hold fee. This fee is meant to lock in the house until the leases come out in October. At 10:30 that morning a Twiddy supervisor called my house phone (despite it being a work day and having both my cell phone and email address) and left a message that the previous family that rented the week prior wanted to re-rent the same house. So, they removed my reservation. By the time I got home it was after hours for Twiddy, so I could not speak with anyone. The next morning at 9:00 am I called again...at this time there wasn't a single 12-Bedroom house available. So, they put me in an 11-Bedroom home. Then...at 4:45 pm that same day they called back to say that they had to remove me from that home as well. At this point I was left with nothing. There were only 10 bedroom options...none of which could fit my entire group. Twiddy did nothing to resolve the situation. They broke our guarantee and left us with no options. After two days of working with them to try to find a solution, the supervisors and managers began to put me into voicemail and not return my calls. My advice is to use another company when making your reservations to the Outer Banks. read more

Our family has been renting from Twiddy on the 4x4 area of the outer banks for 7 yrs. now and we have never been disappointed in the service they provide. They are always friendly and make it easy to check in even though they are always very busy on check in days. We haven't had many issues with the two houses we have rented with them over the yrs. but occasionally issues do arise. This year the pool pump was very loud and went bad but a quick call to the service and they fixed it promptly.The houses have always been extremely clean and well maintained. Our family truly appreciates how there great service helps us to have a great relaxing vacation in the beautiful Outer Banks of NC!!! read more

Wow! Surprised to see negative reviews on Twiddy as our experience with them was exceptional. Maybe we "lucked out" with the house we chose (Jack's Splash) because we didn't have any problems. We were close to the beach and the owners of this home thought of everything that might make a guest's vacation become a pleasant memory. Never been to the Outer Banks before and we love it there. We had several small children with us (grandkids were ages 6 months, 1, 2, 2 1/2 , 4, 4, 5 and 8). Everybody had a great time. We especially enjoyed getting our flashlights out and hunting crabs at night (of course, we never caught any but we did a lot of chasing and laughing.) We plan to return to Duck/Corolla again and would definitely use Twiddy again. read more

The house was great and the staff was awesome. We had a problem with the garbage disposal backing up late one night (our fault) and called the next morning at 8 and left a message on their answering service. At 9:30 a maintenance guy showed up and had it fixed in a few minutes. From the moment when we picked up the keys until we dropped them off the Twiddy staff made it a great week. The next time we visit the OBX we will definitely look at what Twiddy has available first. read more

Rented from Twiddy this year for the second year in a row. Both times they were very helpful, friendly, and knowledgeable. We arrived in Corolla about an hour before check-in time and were pleased to find that our house was already ready for us. I called Twiddy several times during the the process of searching for a house and booking, and even a few times after and everyone was always so friendly and helpful. We will definitely be renting from Twiddy again, and have already started our search for a house for next year. read more

We are so sorry such a bad Twiddy encounter also happened to your family. There are a lot of unhappy campers it seems. Twiddy Realty rented us a terrible house also and we fought as best we could to get a replacement with no success. Our entire family left in tears after call, after call, after call, after call, to the Twiddy help desk. The place looked nice from the outside, 6 bdrms, 6 baths and a small pool. We are old enough to remember when Twiddy had just the one place in Duck. Now they are massive, power-hungry and not too caring of the tourist. Notice that most the positive comments are from years ago. Be careful because once they get your money, they're done being nice. read more

We held our family reunion at the Buchanan Bliss II - N-040 June 22 thru June 29,2013. The house had a beautiful layout and accommodated our family, however, the house was filthy: urine on the base of the toilets, hair stuck to the walls of the showers, pots filled with grease, kitchen shelves filthy, mold around the kitchen sink, rugs clearly never cleaned, dust throughout the house. There was so much sand around the pool area, we had to shovel it out. The hot tub cover was broken with metal coming out the sides, it was very dangerous. The charcoal grill broken. We had a great time in spite of Twiddy falling short on the maintenance of the house. We all pitched in the first day and cleaned the house up. What a shame, I am sure Twiddy is receiving a hefty maintenance fee from the owner. read more

We have gone to Corolla for the last four years for our summer vacation. August 2013 was our first experience with Twiddy. We chose "Whalers Inn". We paid for early check-in ( 1 pm) and arrived at Twiddy around 12:30 to find out when our house would be ready. There were two friendly Twiddy employees outside to greet us and everyone inside was friendly and professional. We were pleasantly surprised to find out that our beach house was ready early! (In the past three years with Sun Realty we never got in the house on time.) The house has keyless entry, which was very convenient and the house was clean and well maintained. We plan to rent through Twiddy in 2014 and hope that we have the same experience. Don't let us down, Twiddy! read more

We have rented through Twiddy the past 2 years and they have been wonderful! Both homes we stayed in were very clean and had keyless entry which made departure a breeze. We always stay in Whalehead on lighthouse drive a private community which we love and will stay nowhere else. This year we rented from Twiddy again because we have had no problems. read more

This was our second time renting through Twiddy in the last year. The rental staff are a dream to work with. The homes were gorgeous. We had no issues in either home. We will continue to rent from Twiddy. They are the only rental company that includes the pet fees in the price of the rental. This makes it so affordable for those who travel with their dogs. Our two dogs loved the home as much as we did! read more

8 of us rented an oceanfront property on pine Island called "endless Summer". We nicknamed it "endless Bummer" It is not what the photos portray. The photos must have been taken 10 years ago. there is no dune deck. there are no rockers on the porch. The appliances are very dated and not working properly. the great room furniture is so old that it is threadbare, faded and torn. The house was far from properly cleaned. Twiddy was very responsive to our many calls for repairs, cleaning, lightbulbs, etc., etc.. but it meant that we had to be at the house for the endless service people coming in. We have been renting through twiddy for 20 years and know what to expect from an oceanfront property. This was not it. Beware renting this property. read more

I rented G944T (Dearling's Dolphin) from Twiddy the week of Memorial Day in 2015, and the house is just...a travesty. Let me first say that I have rented from Twiddy on several vacations and have never had any trouble with them - they're a great company and always make my vacation experience very easy. However, Dearling's Dolphin was THE WORST house we've ever stayed in, hands down. You get what you pay for, I guess, and we didn't pay much. First off, the smell of the place, oh my goodness! The day we checked in, there was definitely a fake air freshener odor covering up the damp, mildewy smell throughout the house. As the cleaning crew's efforts wore off, the mildew smell smacked you in the face every time you entered the house. I grew more and more congested each day we spent there, and my nose would start running when we'd head down to the beach. Speaking of the beach...it's a good 10 minute walk. Which we expected, from the aerial views, but it got to be a burden, and we'll definitely spring for something closer to the ocean next time. If you're carrying much outside of towels and sunscreen, you'll quickly feel bogged down. If you're traveling with kids, fishing gear, coolers of beer, etc - bring a wagon! No joke. The plumbing needs a complete overhaul. Whether you're running the dishwasher or brushing your teeth, water is GUSHING from a leak in the piping under the house (near where you'd park your car). This has obviously been happening for some time, as the boards are warped and rotten. THERE IS NO WIFI (as the Twiddy FAQs would indicate). But there IS a VCR - neato! The mattresses are unbearably uncomfortable. On the final Friday of our vacay, we beached it up, then packed it up and drove home early. No point in spending an extra night suffering just to spend half the day Saturday commuting home in traffic. If I'd stayed much longer I'd need a chiropractor, and I woke up about 5 or 6 times a night to turn over and ease the neck and back pain. Something in the kitchen walls or ceiling was causing a constant dusting of wood shavings to tumble onto the stove and counter near the coffee pot. You HAVE to cook with a lid on your pot if you don't want to eat the stuff. I wiped it up at least 3x a day. Ice maker does not work. Twiddy, or owners of this property - step it up! This house is going to make someone sick. read more

Very disappointed in our Twiddy vacation in July in Corova. Their lack of concern made it even worse. I urge anyone considering one of their vacation rental homes to do some research. Our home appeared to be perfect for our family vacation. We paid much more than we normally do because our family has grown and we needed the space and figured we should do it right. The lack of maintenance was apparent upon our arrival, many appliances did not work, water quit working on Sunday and no one came to fix it until Thursday. The first floor was infested with spiders so we were short 2 bedrooms and family room, the pool was full of sand, and their was dog hair all over the floors. I emailed them twice and to date have not received a response. read more

We rented for a week a three story beach house V12249 at 2249-B Sandfiddler Rd., Carova Beach, NC. The house is spacious and comfortable. Its located 9 miles north on the beach after you leave the last pavement. Do not pay extra for heating the pool. Not necessary. The service by Twiddy Ocean Front Rentals is horrible! One can expect things to break down. That's normal. But, to have to wait until your vacation is over to repair something is not acceptable. Our washer did not work the first day. When we called for help, they said they would not fix it until after we left at the end of our vacation. What was worse was the fact they do NOT maintain the facility. Toilets did not flush properly. Showers did not work. There are NO EXCUSES for these things. This is a lack of maintenance and POOR MANAGEMENT!! For the price you pay, you don't expect to find this many problems. I do not recommend staying here. You get better service at a lower price in a hotel. read more

Customer service for Twiddy is all but non-existant.First day at our rental we requested someone to repair the front screen, holes the size of softballs, and screen torn out of the bedroom screen door(put in a work order 2 days ago now, no action). Now the show stopper- we were approached at 5pm on Monday and told we had to move our vehicles over 1/10th of a mile away, around the corner and out of sight if we wanted to use them from 8am Tuesday till 8am Wednesday. All so the road surface could be removed and repaved. Removal with tons of equipment outside, noise fumes etc, ran all day Monday and all day Tuesday. I felt it only right to voice my opinion to the Carolla Light maintenence manager and told him I really didnt like parking my 50k pickup out of sight in a construction parking lot as instructed and that the tenants should have been notified that this work would be going on this week. His reponse was that he emailed all of the realtors involved, and that all they want to do is rent a place for the week and dropped the ball on telling tennants. At this point I figured my bitch was with Twiddy in Corolla. Contacted them and talked to Linda the manager who was less than helpful. I suggested an adjustment equal to a lost day should be in order, approximately 20%. She said she couldnt make any adjustments without talking with the property owner (who had nothing to do with this) even though the sole responsibility for a completely disrupted vacation was the realtors fault. Late in the day Tuesday I received a call from Linda saying she talked with the owner and that the best they would do is offer a $50 dollar gift card. I again emphasied that the owner is not the problem here and that Twiddy was the problem, and that her office should compensate us a lost days credit. Lind saw it otherwise and figured that as long as they had a signed contract she would wash her hands of it. I felt the need to tell her where to put the $50 gift card and that I will consult my VISA company for unsatisfactory service. Her response: "contact our attorney" Little does she know our company needs to spend some money this year and legal fees are as good as any place. The best part is I took videos with time stamps throughout the day showing the events we put up with. BEWARE OF TWIDDY IF THE NEED OF CUSTOMER SERVICE ARISES. read more

Rented Sun N Waves 8/2015, BUYER BEWARE! the photos of the property in no way represent the current condition, especially the filthy dilapidated condition of the decks and outside furniture. Rodent droppings lined the outside perimeter of the structure and the pool area, there was mildew and algae growing in the corners that were also covered in bugs and spider webs. Unsafe conditions from hanging old rusted speakers also rusted hardware, nails and extensive chipped paint...all for the paltry sum of 12k per week.. There was no reasonable way the outside balconies or decks (3) could be used. Twiddy's response...lots of promises and virtually zero follow through and no follow up communication. I finally gave up pursuing after three conversations where lots of commitments were made to clean up the mess but nothing but silence followed. Lots of empathy and hopes that I will continue to spend my money with them but literally no explanation as to why promises were made and nothing happened as a result. To be clear these weren't subtle issues. The faucet was wrapped in duct tape to stop a leak...who does that. Twiddy's reaction, take the duct tape off so the faucet sprays across the kitchen. Not worth the $ or the effort. I have used Midget realty in the past with great responsive results in the past and will spend my money with them instead. Twiddy is bush league! read more

We rented Powell's Port on Carova 4x4 on May 17th. Beautiful area, perfect beach front, great house for viewing the wild horses daily. The house looks like the photos but what is missing is the run down lack of maintenance and complete lack of concern from Twiddy Co. I am writing this seven weeks after our vacation & after talking to Twiddy mgmt, filling out their reviews (they only post the positive one's) and the exiting conversations not one person has responded from this company. Avoid them at all costs. Once they have your $ that's the end of their responsibility. Here's what happened. We paid for an early entry ($108). After an hour's drive up the beach we arrived at the house to find that they had given us the wrong keys! After an hour and ahalf a rep arrives with the correct keys. No reimbursement was issued for our inconvenienc in regards to the early entry. One of the bathrooms had human feces on the toilet seat and there was slimy meat sludge in one of the refrig drawers. The pool was filthy as well as full of sand from a storm 2 days before , one of the master suites hadn't any screens on the windows or door meaning we could not get any breezes or listen to the ocean at night. The majority of the living room screens had massive holes in them allowing bugs to fly in if left open for air. The pots and pans in the kitchen were filthy and here is the clincher.... the exterior of the house and decks were covered with hundreds!!! Of spiders and eggs. The interior of the house was crawling with them. It was obvious that no regular fumigation has been maintained. We felt as if we worked for a pest control company.We called Twiddy again and an hour later 2 cleaning men showed up. My groceries had sat out long enough that I had clwaned the frig. They cleaned the bathroom and apologized profusely. They were preparing to leave and I asked them to please clean the pool as I needed to teach a member of our group to swim (that's the reason we had selected this house). He told me that was maintenance's issue and that he was cleaning. He must have called the office upon his departure as a woman called to say they would be out shortly to clean the pool. Within an hour I received two more calls from Twiddy reps pushing the pool cleaning from Sat then to Monday and the final caller said it would be the mid week cleaning on Wed. No one came during our entire stay . Upon checkout I asked two different staff members who was responsible Twiddy or the property owner??? They kept apologizing and passing my inquiry on and on until we needed to get on the road. Our second week we stayed in the Hatteras area thru Hatteras Realty. The house , amenities everything was immaculate, well maintained and the smiles and customer service were sincere. Powell's Port should never have been rented in that derelict condition. Shame on whoever was responsible. We rent homes regularly and have never had such horrific customer service. read more

Our experience with Twiddy & Co. was great. We usually vacation at an all-inclusive resort somewhere in the Caribbean, this year we decided to do something different and rent a beach house. We scoured the internet for rental homes and through a recommendation from a friend decided to go through Twiddy. Choosing which home to rent, with 2 other families, was easy using the Twiddy website and calling their office with questions. The staff at Twiddy was very helpful with their knowledge of the different areas of the Outer Banks and rental homes. They made the rental process simple. We chose a house called Sunny Daze in Corolla. We really didn't know what to expect since we were all first time renters. The house was pretty much as advertised on the Twiddy website. It was beautiful, roomy and spotless. The bedrooms were all nicely decorated and beds freshly made. Everyone was happy how comfortable the beds were. The bathrooms were clean and there were more than enough fresh towel sets to go around (there were 14 of us plus a baby). There was plenty of seating on all the decks around the house (and there were quite a few decks!). The pool and area was nice with plenty of lounge chairs (more than expected). We originally planned to go out to eat most night for dinner but the kitchen was so well stocked with cookware, utensils, dishes and more, plus a huge Food Lion around the block, we had fun cooking. This just added to our wonderful experience. We did have a problem with the AC and a toilet during our stay (nothing different than what could happen in my own home during any given week) so we called Twiddy and they sent over a maintenance person the same day to repair the problem. The only thing that was not up to our expectation was the game room, it was small and had a separate entrance from the main home. We could have used the sleep sofa in the room but no one wanted to stay in there. Since we mostly had teenage girls with us that really didn't matter. In fact, if they were teen boys, they would have loved the hideaway. We would use Twiddy& Co again for the same home and I would trust them with a different home. I definitely would recommend Twiddy & Co. read more

We probably won't rent from Twiddy & Co. in the future. I am still giving them 4 stars though because we rented the same house with Twiddy for 2013 & 2014 and they were friendly and got us in our house early both years. After renting the three previous years with Sun, it was a refreshing change. Since we wanted to try a different house in 2015 we found one that Twiddy had on the same street in our price range and pre-reserved it. You have to pay a non-refundable $50 to pre-reserve, then when the next years rates come out if you don't still want that house you can transfer the hold to another Twiddy house BUT the money does NOT go towards the rental price. They told us that the houses rates generally go up 3-7% at the property owners discretion. That additional % would still be in our price range so we thought there would be no problems......well, the rate jumped up 60%!! When I called, very disappointed, they said that we could find a different house, but there was not something equivalent in that area for that particular week. I know what their policy is, but I think that the right thing to do would have been to refund our $50....but they didn't give a care about that....Therefore, we have decided to rent with Southern Realty for 2015 and plus they don't charge a reservation fee!! read more